1. blueKiwi Fall’09 Datasheet
With blueKiwi Fall’09, organizations can create communities around key players, employees, partners,
and customers, transforming conversations into actions.
Not all conversations are created equal. And it’s time to stop listening to the stream and start leveraging it. For the company that understands the power
of a social business, blueKiwi introduces the Social Business Hub.
We know that conversations are only fruitful if they move a business closer to its goals. And a social business needs a comprehensive way to identify the
fruitful conversations from internal and external partners that impact business strategy and bring them inside the company, within a process that brings
them to reality. With this latest edition of blueKiwi, any community manager, whether they’re in marketing, R&D, sales or management, can easily engage,
listen and leverage the intelligence of both internal and external members in an ongoing conversation in order to drive business direction.
The blueKiwi Social Hub
Designed with the community manager in mind, the Social Hub is a complete dashboard for managing multiple internal and external communities including:
The Hub – Managing the Conversation Stream Quick Posts – Start a Conversation in Seconds
The Hub delivers a 360-degree view of all your Quickly start conversations in any or all of your groups from
communities and internal groups. Customize your hub the Social Hub. You just need to select your content type, add
with an inbox for alerts and reminders, group feeds, and a few tags and select people or groups. Now your communities
a personalized dashboard that supports multiple widgets have fresh topics for conversation.
from any application on the web. Invite new members and
gain statistics on your activity, all in one place. Social Ideation – From Idea to Action
New ideation process functionality allows ideas to
Member Notifications - Forget the Newsletters! move forward with the ability to add new concepts and
Use digests to send summaries of community activities and continue conversations, polling, and document sharing.
conversations. Alerts can provide real-time emails when new See every good idea to fruition.
comments and conversations arise.
Rich Profiles – Get to Know Your Members
blueKiwi Polls – Get a Straight Answer Leverage Facebook, LinkedIn and Twitter to automatically
Leverage polls to engage your community members in critical synchronize profile information. And our new simplified
conversations where each opinion really counts. Leave polls one-page profiles have all the insight you need about your
open or add a deadline, and share responses. members.
Alice – A Community Manager’s Best Friend
A social community virtual assistant, Alice provides community
managers with real-time tips and best practices for extending
the life and vibrancy of every community.
www.bluekiwi.net | info@bluekiwi-software.com
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2. The Power of blueKiwi
Comprehensive business-oriented platform
User Profiles and Resume Participate Everywhere
- Rich profiles with general information, tags, links - Engage and follow discussions by email
- Complete resumes including professional and educational backgrounds - Advanced bookmarklet to share content from any browser
- Instant messaging - Post content from Office 2007 existing group
- Catalog of widgets for profile customization
Messaging System
People’s Network - New member or group announcement
- Tagging and commenting system to allow people to enrich other profiles - New content promotion
- Sharing professional experience among people - Content recommendation
- Network analysis of conversations and relationships to reveal - Public and private micro messages
connection and proximity
- People cloud to display the real network between among people Groups Animation
- Homepage customization with widgets
People’s Directory - Content management feature to promote useful and relevant
- Profiles and user directory content
- Advanced search and browse features enable discovery and findability - Full catalog of tools to use (blog, wiki, polls, ideations, Q&A)
- Guest and colleagues differentiation - Dedicated administration console with key metrics
- Group creation based on people search result
Flow Management
Group’s Directory - Social filtering
- Groups profiles with description, tags - Manage conversation, hide, notify or comment in a breeze
- Advanced search and browse features enable discovery and findability - Create reminders to organize yourself
- Internal / external groups differentiation - Configurable, widgetized pages to watch what really matters
- Open or closed membership management - Reveal top content based on noise, views or comments
Groups Find Content and People
- One-click groups creation around projects, focus or organization needs - Powerful semantic search engine
- Different levels of privacy from public to secret groups - Search across content, groups and people
- Invitation system to help members to self-organize - Set email alerts and RSS feeds for every kind of content
- Import parameters from existing groups - Built widgets on the fly to stay up to date
Conversations Facts and Figures
- Start conversation based on content sharing : events, notes, files, - Activity indicator for groups and people
bookmarks - Key metrics
- Create once and publish in different groups - Real-time dashboard
- Answer, comment on conversations
- Conversation versioning Mobility
- Follow all conversations in real time and react directly from
Open Collaboration a mobile device
- Idea sharing (ideation workflow), Q&A, advanced polls - Consult and update activity feeds to know who is doing what
- Co-redaction in the network
- Collaborative tagging tools - Access the directory to easily contact or call any member of
- Conversation rating system their blueKiwi network
About blueKiwi Software
blueKiwi is the Global Conversation Company. Founded in 2006, our mission is to teach companies to engage the collective voices of the Web
in conversation, in order to make better decisions about products, services, and business strategies. Our flagship product, the blueKiwi Social
Business Platform, enables marketers and community managers to easily build, monitor and manage internal and external communities and bring
the best conversations inside the company and into an actionable process. Our customers and partners include leading global brands Alcatel-
Lucent, BNP Paribas, Cap Gemini, Dassault Systemes, Nokia, Microsoft and Rainmaker.
www.bluekiwi.net | info@bluekiwi-software.com
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