Lotus connections overview with roadmap


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Lotus connections overview with roadmap

  1. 1. IBM Lotus Connections Overview & Roadmap
  2. 2. Agenda ● ● Business Imperatives in Today's Connected World  ● Lotus Connections 2.5 ● Lotus Connections Extensions ● Social Software Solutions ● Future Roadmap ● Resources ● Q&A / Discussion 2
  3. 3. Business Imperatives in Today's Connected World 3
  4. 4. Global Market Forces Require Collaboration More than Ever Organizations need to: ● ...to connect people globally ● ....to address generational shifts ● ...to break down barriers ● ...to innovate from the bottom up & the outside in Collaboration is a must in ● ...to “know what we know” our Connected, Smarter Planet ● ...to collaborate better ● ...to learn differently
  5. 5. IBM Software for a Smarter Planet Collaboration helps people and organizations... Work Smarter It is about people, the work they do, and how others leverage it. Connect globally with employees, customers and partners to build strong relationships that drive results Collaborate from anywhere to become a more agile, adaptable organization Innovate to leverage the power of participation and generate new ideas Optimize the cost of enabling people 71% of CEOs plan to place greater focus on external partnerships and collaboration that extends beyond the traditional walls of the enterprise* * Source: IBM Global CEO Study 2008; n = 1106 © 2009 IBM Corporation
  6. 6. Social Collaboration: We Help People Build Better Outcomes I NEED TO CUT COSTS I NEED MORE INSIGHT I NEED AN ADVANTAGE ✔ Leverage innovation ✔ Workforce flexibility ✔ The right information from across the ✔ Leveraging expertise at the right time, in value chain context ✔ Streamlining decision ✔ Improve the strength making ✔ Magnifying the value and speed of of content making connections ✔ Communicating with and depth of employees as relationships individuals SMART WORK GREATER AGILITY INNOVATION Collaborate Connect Innovate 6
  7. 7. Lotus Social Collaboration: Connecting People and Information Across your Value Chain Keep track of what's happening with your projects Find the right people to solve my problem now Leverage what others know Have a place to gather and exchange ideas Manage your Share my files work more effectively
  8. 8. Lotus Social Collaboration Services Keep track of what's happening with your projects Find the right people Rich Document Leverage Libraries Share my what others files know Personal Files Team Discussions / Forums /Blogs Communities Team Wiki (Shared Editable Pages) Wikis Blogs Team Calendar Profiles Activities Project Lists Homepage RSS / ATOM feed Manage your ECM Integration work more Shared Bookmarks effectively
  9. 9. Lotus Connections Is social software for business that is focused on people-based collaboration that empowers you with the collective knowledge of your organization, your partners and your customers by dynamically building new connections between people you may not know, the expertise they have and the tasks they are executing. 9
  10. 10. How Lotus Connections Meets Today's Business Imperatives I NEED TO WORK SMARTER I NEED MORE INSIGHT I NEED AN ADVANTAGE Profiles allows you to find the Discover trends and research Speed time to market by existing expertise you need via Bookmarks applying the best resource and execution via Activities Best practices can be shared Blogs provides subject matter using Activities templates experts and teams a way to Access the power of your share industry insight professional network from New hires contribute quickly as applications you already use they learn from Communities Quickly create new content with Wikis Virtual focus groups via Personal file sharing avoids customer Communities Get breaking news from the bad decisions based on old homepage information SMART WORK AGILITY INNOVATION 10
  11. 11. Social Networking…… "IBM Lotus Connections marked an early entry into enterprise social tools, and that has helped keep the IBM Lotus offering at the head of the pack in functionality. IBM’s modular approach will allow it to continue to introduce new functionality aggressively." The Forrester Wave ™: Collaboration Platforms, Q3 2009, Forrester Research, Inc., August 6, 2009. "It will eventually be seen as essential to all large firms, encouraging more open and transparent communications with staff around the world, and helping to improve relations with existing and potential customers." Nikos Drakos, Research Director at Gartner, July 2008 “Study encourages businesses to embrace social networking” www.computing.co.uk/computing/news/2221395/study-encourages-businesses 11
  12. 12. Profiles Communities Quickly find the people you need by Create, find, join, and work with searching across your organization communities of people who share a and connecting to others. All your social software needs, common interest, responsibility, or area of expertise. ready for business. Bookmarks Blogs Activities Save, organize, and share Use a weblog to present your idea and Organize your work, plan next steps, and bookmarks; discover bookmarks that get feedback from others; learn from the easily tap your expanding professional have been qualified by others with expertise and experience of others who network to help execute your everyday similar interests & expertise. blog. deliverables, faster. Homepage Files Wikis Manage your attention by viewing Upload and share any type of file with Create wiki spaces for individuals, relevant social data aggregated across colleagues and communities. Store groups, and communities to coauthor your subscriptions, notifications, and versions and view downloads, pages. View changes across pages, network of colleagues. comments and ratings. ratings, and comments. 12
  13. 13. What's New with Lotus Connections 2.5 ● Enhanced customer communities to elevate relationships and revenue Profiles – New Services - Wiki and Files Capabilities Wikis Bookmarks – Improved Community Experience – New Micro-blogging feature – New Updates Homepage Communities Blogs – Mobile Support ● Integration to enhance social software Activities experience Homepage ● Advanced Profiles functionality to Files promote social interaction and adoption ● New ways to extend Lotus Connections 13
  14. 14. Early rave reviews of Lotus Connections nothing like it to get a pulse of what is going as a twitter addict I love being able to quickly share on... the Lotus Connections information internally about what I am working on, demo is genuinely and being able to include more specifics than twitter impressive allows Lotus Connections is kind of Microblogging and Files - the two just increase really awesome my productivity in incalculable ways the profile board is simply awesome. I get value every day; multiple times a day - both from things I Social file sharing changed how I work post that are responded to as well the 'intentional serendipity' I experience seeing what others are talking with IBM lotus about saying/doing/learning advances in lotus connections, I love keeping quickr, et al. Lotus Connections is file sharing out Lots of good serendipitous connections made Lots of great stuff your Social Intranet of the inbox and it's making me less reliant on email Solution I'm liking the updates...particularly in Activities ... just in time venue to work community forums collaboratively ... outside of endless email strings.
  15. 15. Wikis Wiki Collaborative Editing ● Rich navigation and tagging making it easy to find information ● ● Supports tables, images, document uploads, tags and more ● ● Stand-alone service or integrated with a community ● ● Jointly create and edit web content using rich text editor ● Notifications of new content, ● versions and pages ● ● Version tracking 15
  16. 16. Files Files ● Post your key files and easily share them ● Organize and tag files so they can be found quickly by you and others ● Social data such as ratings, downloads, comments, etc. ● Filtering information ● Integration with Communities 16
  17. 17. Communities Community Page ● ● Reach out to communities of customers, partners and employees ● Gives you a variety of tools to reflect your goals and needs ● Work more effectively in your customized communities ● Ability to join, leave or mail a community ● Integration with other Lotus Connections services ● Easy link back from other Lotus Connections services to a Community through the Community Card ● 17
  18. 18. Communities ● Community Page Customization ● Personalize the look and feel of your community, including theme templates ● Choose tools that are appropriate for your community's collaboration needs, all scoped to your community. – One place to go to for access to: Activities, Blogs, Forum, Wikis, Files, Bookmarks and Feeds 18
  19. 19. Communities Discussion Forum ● ● Brand new redesign of the forum surfaces relevant statistics and popular discussions ● Easily receive notifications on a particular topic ● Ability to Pin this Topic so it will remain as a priority discussion topic ● 19
  20. 20. Activities Activities ● ● Integration with Communities and automatic access control ● Link back to Community with Community Card ● E-mail notifications and filtering ● ● ● ● ● ● 20
  21. 21. Home ● Home Page Updates ● ● Updates tab provides the latest information for all the Lotus Connections features ● Filter news based on your ● network ● ● Micro-blogging Discover tab allows you to see ● ● what others are doing in your network 21
  22. 22. Home Home Page Watchlist ● Watchlist tab provides updates on people and tags that you are following ● Updates sent directly to your Home page ● ● Micro- blogging 22
  23. 23. Home Search ● ● Search across all the Lotus Connections services and retrieve the results in one consolidated view ● Search results based on social data and relationships ● Filter advanced search based on features that interest you ● ● ● 23
  24. 24. Profiles My Profile ● Update your profile with your current personal status and notify your network ● Easy access to Contact Information and About Me ● ● Post messages to people in your network ● ● ● Find people by clicking on the cross- organization tag cloud ● ● Tap into people's expertise without interrupting them ● ● Report to chain 24
  25. 25. Profiles Profile Home Page ● Update your profile with your current personal status and notify your network ● ● Add comments to others status ● here or respond to comments ● ● Access to Organizational tags for fast and easy ways to search profiles by using tags ● ● Easily search for other people in your organization 25
  26. 26. Bookmarks Bookmarks ● ● Formerly known as Dogear ● Store bookmarks in a central location ● Easily publish some or all your Bookmarks so that others can see your collection of content ● Community bookmarks provide all members of the Community access to recommended bookmarks ● ● 26
  27. 27. Blogs Blogs ● ● Easily rate blogs ● Enhance blogs with the file upload utility in order to add graphics, podcasts, or various other files. ● All members of a Community automatically have access to a Community blog ● Link back from the Community Blog to the Community with the Community Card ● 27
  28. 28. Mobile Mobile Support ● ● Delivering services and functions that you want while mobile ● Built-in to Lotus Connections server ● Mobile web client, designed for mobile browser ● iPhone and Nokia S60 device support 28
  29. 29. Lotus Connections 2.5 Extensions 29
  30. 30. Extending Lotus Connections ● Delivering the most complete set of social software services enabling rich integration with IBM products and other solutions PEOPLE PLACES CONTENT 30
  31. 31. Extending your Social Network with IBM products IBM Lotus Notes  IBM Lotus Sametime  Activities sidebar  Post chat to an Activity  Business Card  Post chat to Community Forum  Bookmarks  Business Card  Search Home page Profiles Communities Blogs Files Activities Wikis Bookmarks  IBM Lotus Quickr IBM WebSphere Portal   Add page to Activity Portlet integration with   Publish to Quickr services into pages and sites  Community Wiki  Service Portlets 31
  32. 32. Extending your Social Network with other applications Microsoft SharePoint  Microsoft Office   Business Card  Upload Files to Activities  Profiles Search  Search Profiles  Tag cloud web part  Add to your blog  Create Activity ToDos Home page Profiles Communities Blogs Files Activities Wikis Bookmarks  Microsoft Outlook  SuccessFactors  Business Card  Exchange Profile data  Search services  Business Card 32
  33. 33. Solutions with Lotus Connections 33
  34. 34. Infuse your Business with Social software  Widgets make it easy to add social software capabilities into line-of- business solutions  Bring social software and Web 2.0 standards to bear on portal applications  Tight integration enables easy access to services  Business Value: Featured blogs  Create vibrant communities of employees and customers to create innovative products and a shared customer experience Add your  Enable instant, in context access View feedback to knowledge and discover comments & information in the context as subscribe they work 34
  35. 35. Expand your already existing site with Lotus Connections ■ Business issues at Rheinmetall:  Seamless collaboration in a distributed organization across departments and subsidiaries  Tackle dynamics and response times  Flexible and process oriented organization and team structure ■ Experience  Rheinmetall used a collaboration solution since 2001, but it went out of maintenance ■ Intensive market evaluations in 2006 and 2008 ■ Final decision for IBM‘s Collaboration Suite including Lotus Connections, Lotus Quickr and Lotus Sametime ■ All integrated into their SAP Portal
  36. 36. Vibrant, Interactive Communities Deliver Innovations ■ Customer Service  Tap employee and customer experience to find innovative solutions to problems  EVERY successful company has expert customers willing to help others ■ Focus Group Communities  Composed of key customers and product development staff  Deliver feedback on potential new products and services  Cheaper, faster and broader feedback ■ Grass Roots Communities  Fill unmet customer needs  Can be focused geographically, demographics, etc ■ Business Value  Lower customer support costs  Drive product innovation  Increase customer loyalty and site visits 36
  37. 37. IBM and SuccessFactors Workforce Talent Management ■ Populate profiles with education, prior experience, previous employers from SuccessFactors ■ Expanded Profile Card visible from both applications ■ Access social data and tagging from within Success Factors ■ Business Value  Apply the best skills and experience to the tough projects  Social data helps managers make better career development and talent management decisions  Firms that focus on talent management generate *Source: Mobilizing Minds Lowell L. L Bryan and Claudia L. I. Joyce more profit/employee * 37  IBM GBS and SuccessFactors solution
  38. 38. Social Commerce WebSphere Commerce and Lotus Connections  Integrating social data, like blogs, into the shopping experience  Shoppers want to hear from other shoppers – not you  Your customers can supply the best Blog entry ideas about changes to your Ratings products  Business Value  Improve the customer relationships and increase e- commerce transaction rates  Mine innovative ideas from customers for new products Blog entry  Comments  38  Available today through IBM services
  39. 39. Extending the Lotus Connections Platform IBM Services Partner Offerings Google Gadgets Offerings Lotus Atlas Social Network visualizations Login with Facebook Adoption Connect Metrics Reporting Download at: http://greenhouse.lotus.com/plugins & many more & many more Learn to make your own at: http://www.ibm.com/developerworks/lotus/library/connection custom solutions http://catalog.lotus.com 39
  40. 40. How Social Software from IBM Meets Today's Business Imperatives I NEED TO WORK SMARTER I NEED AN ADVANTAGE I NEED MORE INSIGHT Access the power of the right Easily locate the existing Team and personal places information from the right expertise in your organization deliver information that is people, from applications you reliable, secure, and in use everyday Leverage enterprise assets context and unlock content from email Speed time to market by inboxes Discover trends and research applying the best resource via Bookmarks and execution via Activities Best practices can be shared using Activities templates or Blogs provides subject Adapt rapidly to new situations Quickr Places matter experts and teams a while meeting requirements way to share industry insight for content and business controls SMART WORK AGILITY INNOVATION 40
  41. 41. Lotus Connections Roadmap
  42. 42. Lotus Connections Roadmap Lotus Lotus Lotus Connections Connections Connections 2.5 “Next” “Next +” • Lotus Connections “Next +” • Lotus Connections 2.5 • Lotus Connections “Next” 1. Photo and video sharing to support consumer generated content and Enhanced customer communities to 1 Recommendations to build broad, 1. increase B2C site visits elevate relationships and revenue powerful, professional networks 2. Easy moderation of user generated New files and wiki services to 2 Compliance and auditing to deliver value 2. content to provide safe customer encourage collaboration of social software to regulated communities industries 3. Additional mobile access to empower 3. Community health metrics to drive results customer-facing employees 3 Deeper integration with Lotus Quickr and lower costs teamplaces to improve productivity 4. Social profiles to promote adoption 4. Automated reputation verification to build and discussion 4 Expand LotusLive Connections and IBM trust for external networks Cloud offerings to increase deployment options 5. Develop security model to bridge with 3rd party social network tools 6. Administration and deployment improvements to lower TCO Today (4Q 2009) 2010 2011 & beyond 1 Email Additional Platforms, Connectors, and Plugins / Extensions Digest 42 Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.
  43. 43. Summary ● A flatter, smarter and smaller world creates new challenges – A need to work smarter – A need for more insight – A need for advantage – ● IBM is one of the leaders in Social Software for business and delivers capability today to help meet those challenges ● ● New innovations will extend IBM's leadership – More dynamic profiles allow employees to work smart and faster – New Wiki and file sharing add powerful collaboration capabilities – Richer, interactive communities to drive innovation from customers  43
  44. 44. Learn more about how Lotus Connections can work for You… Latest product info, research, podcasts, and more http:/www.ibm.com/lotus/connections Developer Works http://www.ibm.com/developerworks/lotus/products/connections/ Product documentation http://www.ibm.com/developerworks/lotus/documentation/connections/ Synch.rono.us blog – keep up to date on Social Software activities @ IBM! http://synch.rono.us/ Lotus Greenhouse – experience the software ‘live’ https://greenhouse.lotus.com/home/login.jsp 44
  45. 45. Thank you!! 45
  46. 46. Legal Notices © IBM Corporation 2009. All Rights Reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this publication to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. All references to Renovations refer to a fictitious company and are used for illustration purposes only. 46