Did you know? Implementing ITSM can improve the effectiveness of IT functions by over 62%.
As there continues to be a global shift towards managing more and more data, and housing data in the cloud, many companies are looking to manage their IT budgets closer and sustaining their infrastructure operations. Many studies have provided data on how IT Operational costs eventually decrease over time, but there are still initial costs, and costs to upgrade, scale and sustain.
Until recently, most technical infrastructure components, devices, applications, etc. resided within the organization in which they served. Since the industry has moved to a more virtual model, data, technology, infrastructure services and even applications can now exist in the cloud. With that, there is a need to clearly understand exactly what is being stored in the cloud and how is it being managed.
Areas covered:
1. Understanding importance of ITSM
2. Delivering and managing IT services
3. The value of IT to the business and the service provider
4. Maintaining stability while allowing for change
5. Organizing to improve IT support operations
6. The processes underlying Service Operations
7. What to manage when interfacing with Cloud Service Providers
About Invensis Learning
Invensis Learning is a leading training and professional development solutions provider. We deliver globally-recognized training and certifications to individuals and enterprises to aid key business transformations and help to stay relevant by closing skill gaps and cultivate an environment that fosters continuous learning. We have trained 10000+ professionals over wide portfolio of training and certification courses. We are a trusted partner of many Fortune 500 companies for training and development
For more details please visit: https://www.invensislearning.com/
How to Empower Your Clinician with Automated Self-Service TechnologyRES
There are few things more frustrating for clinicians than being logged in a queue to speak to an IT professional on the service desk. Wouldn’t it be great if they could be more self-sufficient?
This can be achieved with the consolidation of IT into a cohesive framework. One that is capable of automating and orchestrating the majority of trivial and mundane tasks currently driving the service desk meltdown.
In today's on-demand business environment, companies are becoming heavily reliant on IT services and require more effective IT Service Management. ITIL, Information Technology Infrastructure Library, is the most widely accepted approach to IT Service Management in the world. It is supported by a comprehensive qualifications scheme, accredited training organizations, and implementation and assessment tools.
Attending this free Seminar will help you understand today's trends and Best Practices in the adoption of ITIL, and the importance of ITIL training such as these substantial benefits of maximizing your IT processes:
• Lowering Costs
• Optimizing Performance
• Ensuring Compliance
• Improving IT Service Delivery
www.acend.com
Did you know? Implementing ITSM can improve the effectiveness of IT functions by over 62%.
As there continues to be a global shift towards managing more and more data, and housing data in the cloud, many companies are looking to manage their IT budgets closer and sustaining their infrastructure operations. Many studies have provided data on how IT Operational costs eventually decrease over time, but there are still initial costs, and costs to upgrade, scale and sustain.
Until recently, most technical infrastructure components, devices, applications, etc. resided within the organization in which they served. Since the industry has moved to a more virtual model, data, technology, infrastructure services and even applications can now exist in the cloud. With that, there is a need to clearly understand exactly what is being stored in the cloud and how is it being managed.
Areas covered:
1. Understanding importance of ITSM
2. Delivering and managing IT services
3. The value of IT to the business and the service provider
4. Maintaining stability while allowing for change
5. Organizing to improve IT support operations
6. The processes underlying Service Operations
7. What to manage when interfacing with Cloud Service Providers
About Invensis Learning
Invensis Learning is a leading training and professional development solutions provider. We deliver globally-recognized training and certifications to individuals and enterprises to aid key business transformations and help to stay relevant by closing skill gaps and cultivate an environment that fosters continuous learning. We have trained 10000+ professionals over wide portfolio of training and certification courses. We are a trusted partner of many Fortune 500 companies for training and development
For more details please visit: https://www.invensislearning.com/
How to Empower Your Clinician with Automated Self-Service TechnologyRES
There are few things more frustrating for clinicians than being logged in a queue to speak to an IT professional on the service desk. Wouldn’t it be great if they could be more self-sufficient?
This can be achieved with the consolidation of IT into a cohesive framework. One that is capable of automating and orchestrating the majority of trivial and mundane tasks currently driving the service desk meltdown.
In today's on-demand business environment, companies are becoming heavily reliant on IT services and require more effective IT Service Management. ITIL, Information Technology Infrastructure Library, is the most widely accepted approach to IT Service Management in the world. It is supported by a comprehensive qualifications scheme, accredited training organizations, and implementation and assessment tools.
Attending this free Seminar will help you understand today's trends and Best Practices in the adoption of ITIL, and the importance of ITIL training such as these substantial benefits of maximizing your IT processes:
• Lowering Costs
• Optimizing Performance
• Ensuring Compliance
• Improving IT Service Delivery
www.acend.com
Your Challenge
It is difficult to start the project, engage the right people, and find the necessary requirements to drive the value of an enterprise architecture operating model.
It is challenging to navigate the common enterprise architecture (EA) frameworks and right-size them for your organization.
The EA practice may struggle to effectively collaborate with the business when making decisions, resulting in outcomes that fail to engage stakeholders.
Our Advice
Critical Insight
The benefits of an EA program are only realized when all components of the operating model enable the achievement of the program goals and objectives. Many times organizations overplay the governance card while ignoring the motivational aspects that can be addressed through the organization's structure or stakeholder relations.
Info-Tech’s methodology ensures that all components of an EA operating model are considered to optimize the performance of the EA program.
Impact and Result
Place and structure your EA team to address the needs of stakeholders and deliver on the previously created strategy.
Create an engagement model by understanding each relevant process of COBIT 5 and make stakeholder interaction cards to initiate conversations.
Recognize the need for governance and formulate the appropriate boards while considering various policies, principles, and compliance.
Develop a unique architecture development framework based on best-practice approaches with an understanding of the various architectural views to ensure the creation of a successful process.
Build a communication plan and roadmap to efficiently navigate through enterprise change and involve the necessary stakeholders.
ValueFlowIT: A new IT Operating Model EmergesDavid Favelle
ValueFlow IT has synthesised the old and the new of IT management frameworks into a multi-speed operating model. This accommodates the different pace layers (thanks Gartner) of the portfolio and tunes the IT organisational structures processes and tools.
ITIL implementation and Service Management Best Practices – useful informatio...SriramITISConsultant
Service Management is a practice hugely famous Business process framework. ITIL is one of the famous service management framework.
I've created a presentation for all, who are interested in knowing the basics of Service Management best practice or Implementation of ITIL in organization.
To know more, Please go through the Presentation.
Hope this presentation helps everyone in understanding basic implementation knowledge.
As your company and your people become increasingly dependent on IT services—and as the relentless pace of business change drives greater “churn” in who needs what, and when—conventional approaches to IT service management are fast becoming obsolete.
By implementing RES ONE Service Store, your company can handle the intensifying IT service management requirements with ease, efficiency and excellence.
RES and guest analysts from the 451 Group, William Fellows and Agatha Poon, uncover the power of automation in delivering apps and services to the enterprise through a more scalable and effective approach. We will also discuss future benefits of automation and self-service, as customers map out their digital workspace and cloud journey. Register Here
What Itil V3 Doesn’T Say About Organisational StructurePatrick Keogh
Presentation delivered to itSMF Seminar, December 2008 in Canberra. Discusses sources of best practice for organisational structure.
Updated for Canberra ACS conference, 2010.
ITIL® Foundation certificate in IT Service Management is for candidates wanting to understand how ITIL® framework can help them deliver IT services effectively and efficiently to the customers. To gain a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within an organization.
Benefits: Certification in ITIL® has helped many move up in their career- from Technical to getting into Management level. It also has opened opportunities in the areas of training, consultancy and has greatly helped understanding the customer requirement to deliver IT services effectively and efficiently.
Empowering The End User - The Future of IT Support, Developing a First Class ...RES
With the consumerisation of IT, the expectations and demands of the end user are rising. Users are demanding the functionality, autonomy and freedom to consume IT services that they have at home and IT departments are struggling to adapt. This presentation shows how an NHS hospital is using technology to empower and enable users to self-serve systems, services and processes.
We present how the typical model of delivering IT services can change, end users are frustrated by the lack of responsiveness to their needs, and that empowering the end user not only improves the impression of the service it can save money.
Presentation By:
Ward Priestman, IT Consultant - Paperless Hospitals
Mark Taylor, Head of IT Support - East Lancashire Hospitals NHS Trust
Thomas Klouwer, Director Sales Engineer - RES Software
For more information on the topic, visit www.ressoftware.com/uk
HOW TO OVERCOME TECHNICAL LIMITATIONS TO SCALE UP AUTOMATIONMohit Sharma (GAICD)
As their Automation capabilities evolve, many organizations with successful Intelligent Automation initiatives look to identify and capture further benefits by extending their Automation programs across the enterprise.
Implementing Automation at scale can present various challenges due to technical considerations such as the architecture of the target environment, managing the myriad of tools involved, support and maintenance for automation development and IT change management, among other issues.
During the webinar, guest speakers Daniel Kennedy, St. John of God’s Health Care and Abhinav Sarna, Edith Cowan University will share their practical experiences with Mohit Sharma, Mindfields about how organisations can better overcome the technical issues that can hinder the scale-up of complex Automation programs.
Join this webinar to gain new insights on:
The common technical pitfalls in scaling up an Automation program
Overcoming technical challenges
Lessons learnt
A case-study
Q & A
Form I-9/E-Verify and Compliance & Managed Services for HCM Cloud
Presented by the Department of Homeland Security, ERP Risk Advisors, and Smart ERP Solutions
Part 2: Compliance With Managed Services for Human Capital Management (HCM)
In this webinar, discover how Compliance and Managed Services for Human Capital Management (HCM) Cloud can optimize and streamline your HR processes, saving time and resources and staying compliant. ERP Risk Advisors and SmartERP will showcase the benefits of utilizing managed services, focusing on automation, security, scalability, and compliance. Learn how managed services can enhance your HCM Cloud experience and allow HR professionals to focus on strategic initiatives while ensuring data privacy and regulatory compliance. There will be an open Q&A.
Some of the topics that will be presented:
What do we mean by Compliance through Managed Services?
Flexible Models for Managed Services as an extension of your Internal Team
Ensuring Oracle License Compliance and Reducing risk through Role Management
Demonstrate significant risks with the use of Seeded and Hybrid roles
Automated processes and their impact on HR efficiency
Compliance assurance and risk management through enabling and evaluating audit logs
This webinar will focus on content for HCM professionals that are utilizing HCM Cloud or are currently investigating moving to HCM Cloud.
Note: Both webinars are tailored to HR professionals, compliance officers, and managers. The aim is to offer valuable insights and practical tips for handling DHS Form I-9 compliance and leveraging Managed Services to optimize HCM Cloud operations and compliance.
Your Challenge
It is difficult to start the project, engage the right people, and find the necessary requirements to drive the value of an enterprise architecture operating model.
It is challenging to navigate the common enterprise architecture (EA) frameworks and right-size them for your organization.
The EA practice may struggle to effectively collaborate with the business when making decisions, resulting in outcomes that fail to engage stakeholders.
Our Advice
Critical Insight
The benefits of an EA program are only realized when all components of the operating model enable the achievement of the program goals and objectives. Many times organizations overplay the governance card while ignoring the motivational aspects that can be addressed through the organization's structure or stakeholder relations.
Info-Tech’s methodology ensures that all components of an EA operating model are considered to optimize the performance of the EA program.
Impact and Result
Place and structure your EA team to address the needs of stakeholders and deliver on the previously created strategy.
Create an engagement model by understanding each relevant process of COBIT 5 and make stakeholder interaction cards to initiate conversations.
Recognize the need for governance and formulate the appropriate boards while considering various policies, principles, and compliance.
Develop a unique architecture development framework based on best-practice approaches with an understanding of the various architectural views to ensure the creation of a successful process.
Build a communication plan and roadmap to efficiently navigate through enterprise change and involve the necessary stakeholders.
ValueFlowIT: A new IT Operating Model EmergesDavid Favelle
ValueFlow IT has synthesised the old and the new of IT management frameworks into a multi-speed operating model. This accommodates the different pace layers (thanks Gartner) of the portfolio and tunes the IT organisational structures processes and tools.
ITIL implementation and Service Management Best Practices – useful informatio...SriramITISConsultant
Service Management is a practice hugely famous Business process framework. ITIL is one of the famous service management framework.
I've created a presentation for all, who are interested in knowing the basics of Service Management best practice or Implementation of ITIL in organization.
To know more, Please go through the Presentation.
Hope this presentation helps everyone in understanding basic implementation knowledge.
As your company and your people become increasingly dependent on IT services—and as the relentless pace of business change drives greater “churn” in who needs what, and when—conventional approaches to IT service management are fast becoming obsolete.
By implementing RES ONE Service Store, your company can handle the intensifying IT service management requirements with ease, efficiency and excellence.
RES and guest analysts from the 451 Group, William Fellows and Agatha Poon, uncover the power of automation in delivering apps and services to the enterprise through a more scalable and effective approach. We will also discuss future benefits of automation and self-service, as customers map out their digital workspace and cloud journey. Register Here
What Itil V3 Doesn’T Say About Organisational StructurePatrick Keogh
Presentation delivered to itSMF Seminar, December 2008 in Canberra. Discusses sources of best practice for organisational structure.
Updated for Canberra ACS conference, 2010.
ITIL® Foundation certificate in IT Service Management is for candidates wanting to understand how ITIL® framework can help them deliver IT services effectively and efficiently to the customers. To gain a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within an organization.
Benefits: Certification in ITIL® has helped many move up in their career- from Technical to getting into Management level. It also has opened opportunities in the areas of training, consultancy and has greatly helped understanding the customer requirement to deliver IT services effectively and efficiently.
Empowering The End User - The Future of IT Support, Developing a First Class ...RES
With the consumerisation of IT, the expectations and demands of the end user are rising. Users are demanding the functionality, autonomy and freedom to consume IT services that they have at home and IT departments are struggling to adapt. This presentation shows how an NHS hospital is using technology to empower and enable users to self-serve systems, services and processes.
We present how the typical model of delivering IT services can change, end users are frustrated by the lack of responsiveness to their needs, and that empowering the end user not only improves the impression of the service it can save money.
Presentation By:
Ward Priestman, IT Consultant - Paperless Hospitals
Mark Taylor, Head of IT Support - East Lancashire Hospitals NHS Trust
Thomas Klouwer, Director Sales Engineer - RES Software
For more information on the topic, visit www.ressoftware.com/uk
HOW TO OVERCOME TECHNICAL LIMITATIONS TO SCALE UP AUTOMATIONMohit Sharma (GAICD)
As their Automation capabilities evolve, many organizations with successful Intelligent Automation initiatives look to identify and capture further benefits by extending their Automation programs across the enterprise.
Implementing Automation at scale can present various challenges due to technical considerations such as the architecture of the target environment, managing the myriad of tools involved, support and maintenance for automation development and IT change management, among other issues.
During the webinar, guest speakers Daniel Kennedy, St. John of God’s Health Care and Abhinav Sarna, Edith Cowan University will share their practical experiences with Mohit Sharma, Mindfields about how organisations can better overcome the technical issues that can hinder the scale-up of complex Automation programs.
Join this webinar to gain new insights on:
The common technical pitfalls in scaling up an Automation program
Overcoming technical challenges
Lessons learnt
A case-study
Q & A
Form I-9/E-Verify and Compliance & Managed Services for HCM Cloud
Presented by the Department of Homeland Security, ERP Risk Advisors, and Smart ERP Solutions
Part 2: Compliance With Managed Services for Human Capital Management (HCM)
In this webinar, discover how Compliance and Managed Services for Human Capital Management (HCM) Cloud can optimize and streamline your HR processes, saving time and resources and staying compliant. ERP Risk Advisors and SmartERP will showcase the benefits of utilizing managed services, focusing on automation, security, scalability, and compliance. Learn how managed services can enhance your HCM Cloud experience and allow HR professionals to focus on strategic initiatives while ensuring data privacy and regulatory compliance. There will be an open Q&A.
Some of the topics that will be presented:
What do we mean by Compliance through Managed Services?
Flexible Models for Managed Services as an extension of your Internal Team
Ensuring Oracle License Compliance and Reducing risk through Role Management
Demonstrate significant risks with the use of Seeded and Hybrid roles
Automated processes and their impact on HR efficiency
Compliance assurance and risk management through enabling and evaluating audit logs
This webinar will focus on content for HCM professionals that are utilizing HCM Cloud or are currently investigating moving to HCM Cloud.
Note: Both webinars are tailored to HR professionals, compliance officers, and managers. The aim is to offer valuable insights and practical tips for handling DHS Form I-9 compliance and leveraging Managed Services to optimize HCM Cloud operations and compliance.
Want to make creating tickets, entering time and adding notes easier? Autotask's new Incoming Email Processing service is the tool you need. Not only can customer emails be parsed neatly and automatically into tickets, it integrates email communications into your day-to-day workflow, improves response times, increases customer satisfaction, and automatically captures ticket updates, task and time entries. This session shows you how you can increase efficiency and communication with the correct configuration of this powerful, new tool.
[Presenter: Guido Frank, Autotask]
Humana Case Study: Paradigm Shift in Reporting by Deploying Four OBIA Module...Emtec Inc.
The case study follows the approach and BI objectives of a Fortune 100 company implementing OBIA. Discover lessons learned, challenges, and managing users adaptability and expectations of the pre-built analytics modules of Human Resources, Financials, Procurement & Spend, Projects and eMoible. This will provide insight into deploying a cross functional project team for successful deployment across multiple organizational units and utilizing eMoible to support strategic decision making for leadership.
Overview of the fundamental roles in Hydropower generation and the components involved in wider Electrical Engineering.
This paper presents the design and construction of hydroelectric dams from the hydrologist’s survey of the valley before construction, all aspects and involved disciplines, fluid dynamics, structural engineering, generation and mains frequency regulation to the very transmission of power through the network in the United Kingdom.
Author: Robbie Edward Sayers
Collaborators and co editors: Charlie Sims and Connor Healey.
(C) 2024 Robbie E. Sayers
Cosmetic shop management system project report.pdfKamal Acharya
Buying new cosmetic products is difficult. It can even be scary for those who have sensitive skin and are prone to skin trouble. The information needed to alleviate this problem is on the back of each product, but it's thought to interpret those ingredient lists unless you have a background in chemistry.
Instead of buying and hoping for the best, we can use data science to help us predict which products may be good fits for us. It includes various function programs to do the above mentioned tasks.
Data file handling has been effectively used in the program.
The automated cosmetic shop management system should deal with the automation of general workflow and administration process of the shop. The main processes of the system focus on customer's request where the system is able to search the most appropriate products and deliver it to the customers. It should help the employees to quickly identify the list of cosmetic product that have reached the minimum quantity and also keep a track of expired date for each cosmetic product. It should help the employees to find the rack number in which the product is placed.It is also Faster and more efficient way.
Water scarcity is the lack of fresh water resources to meet the standard water demand. There are two type of water scarcity. One is physical. The other is economic water scarcity.
1. “Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
Chapter 1
Business View of IT
Applications
2. Learning Objectives and Learning Outcomes
Learning Objectives Learning Outcomes
Business View of IT Applications
1. Business functions in a company –
(A Management Perspective)
2. Key purpose for using IT –
(Transaction Automation, Office
Productivity, Business Innovation and
Decision support)
3. IT Application in the Internet era – The
Connected World
4. Need for industry-specific applications
5. Information Users and their Needs
(a) To be able to identify the
core business processes
(b) To appreciate the need for
industry-specific
applications
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
3. Session Plan
Lecture time : 45 to 60 minutes
Q/A : 15 minutes
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
4. Agenda
• A typical enterprise
• Core Business Functions
• Malcolm Baldrige Criteria for Performance Excellence Framework
• Types of IT applications
• Characteristics of Internet-ready IT applications
• Technology centric applications – from 1965 to 2000 and future
• Typical enterprise application architecture
• Few information users and their requirements
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
5. A Typical Enterprise
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
6. Given below is the list of a few common core business functions:
• Sales and Marketing
• Product/Service Delivery
• Quality
• Product Development
• Accounting
• Technology
• Human Resource Management
• Supplier Management
• Legal and Compliance
• Corporate Planning
• Procurement (Purchases)
Core Business Functions
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
7. Business functions design core business processes that are practiced within the
function or cut across several business and support functions.
Few of the common core business processes are as follows:
Resource Management:
Acquire to Retire (Fixed Assets) This end-to-end scenario includes processes
such as Asset Requisition, Asset
Acquisition, Asset Utilization Enhancement,
Asset Depreciation, and Asset Retirement.
Hire to Retire
An end-to-end process adopted by the HR
unit/function of enterprises. It includes
processes such as Recruitment, Hire,
Compensation management, Performance
management, Training, Promotion, Transfer,
and Retire.
Core Business Functions
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
8. Business Process Management:
Process Explanation
Idea to Offering This entails research concept, concept
commit, design prototype, validate ramp-up,
monitor improve, improve end of life cycle
Issue to Resolution The basic steps here are:
detection of an issue identification of the
problem development of solution
return/replace closed loop feedback
Core Business Functions
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
9. Can we represent all businesses in some common model?
The answer is YES!
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
10. Malcolm Baldrige Performance Excellence Framework
1. Leadership
Organizational Profile:
Environment, Relationships and Challenges
4. Measurement, Analysis, and Knowledge Management
5. Workforce Focus
6. Process Management
7. Results
3. Customer and Market Focus
2. Strategic Planning
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
11. Do It Exercise
Surf the net to read about the case study on
Texas Nameplate Company (TNC)
(Two time winner of the Malcolm Baldrige National Quality Award)
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
12. Answer a Quick Question
Why is “Measurement, Analysis, and Knowledge Management”
so important for any enterprise?
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
13. Types of IT Applications
• Department IT applications
– Payroll processing applications
• Online Transaction Processing Systems
– Train/Air reservation application
• Business Process/Model Innovation
– Amazon book store
– The ability to transfer money across the globe to any bank account from home
is a new innovation
• Decision Support Systems
– Example: A system that supports a user’s decision of buying a vehicle by
providing a range of options to choose from based on the users specified input
of budget, mileage, speed, etc.
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
14. Answer a Few Quick Questions
• Cite a few examples of Department IT applications
• Cite a few examples of OLTP applications
• Cite a few examples of Business Process/Model Innovation
• Cite a couple of examples of Decision Support Systems
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
15. Answer a Quick Question
According to your understanding, what are the chief characteristics of
Internet-ready IT applications
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
16. Characteristics of Internet-ready IT Applications
• Support large number of users of different interests and abilities
• Provides display on multiple devices and formats
• Deployed on large secure servers through license management software
• Support single sign-on and support special authentication & authorization
requirements
• Ability to run on any operating system
• Ability to use/connect to any RDBMS for data storage
• Could be implemented in multiple programming languages or combinations
as well
• Leverages enterprise storage capabilities and back-up systems
• Supports extensive connectivity to different types of networks and Internet
services
• And many more...
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
17. Technology Centric Applications – From 1965 to 2000 to Future
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
18. Typical Enterprise Application Architecture
Almost all IT applications will invariably have application-specific user interface,
business logic associated with the areas of business operation and a data store that holds
master and transaction data of the applications.
19. Few Information Users and their Requirements
• Role-based users who have access to certain category of IT application,
certain level of classified information, access to specific systems & even
specific operations they are allowed to perform.
• Administrative users who configure IT environment, manage users, access
control, anti-virus, perform anti-theft checks, install updates/upgrades and
back-up enterprise data and restore in the event of data corruption.
• Knowledge workers/analytical users who discover new patterns in
enterprise data to help businesses make innovative moves in the market
place for competitive advantage.
• Multi-device access users who sometimes work in office, move in the
field, use different devices ranging from desk top system to hand held
smartphone to connect to enterprise IT applications.
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
20. Ask a few participants of the learning program to summarize the lecture.
Summary please…
“Fundamentals of Business Analytics”
RN Prasad and Seema Acharya
Copyright 2011 Wiley India Pvt. Ltd. All rights reserved.
