Digital Agility for Organisations - Enabling Business to Thrive in Times of Rapid Change Devops Intro - Devops for Unicorns & DevOps for Horses Solving Difficult Digitalisation Problems What IT Management Skills should IT Project Managers have? Service Integration and Management / MultiSourcing Services Integrationn Lean IT - Why IT Service Management needs it IT Portfolio Management using Enterprise Architecture and ITIL Service Strategy ITIL and CMMI for service COBIT as Framework for Leading IT-enabled Change and Transformation