Benjamin Broseke is an experienced IT professional seeking a new position. He has over 8 years of experience as an IT Operations Manager and 1 year of technical support experience. He is skilled in communication, relationship building, financial management, systems analysis, and hardware and software knowledge. Currently he is the Information Systems Manager at The Orthopaedic Institute of Ohio where he manages the IT department, infrastructure, security, and end user support across multiple locations. He has implemented various systems including VMware, Windows and network upgrades, and electronic medical records software. He holds degrees in Information Technology and Security from Rhodes State College.

1. Benjamin Broseke
Summary of Qualifications
Results driven IT Professional with proven leadership skills. 8 years experience as an
IT Operations Manager, plus one year as technical and desktop IT support in an
enterprise environment.
• Excellent and effective oral and written communication skills with all levels of the
organization working with individuals and groups
• Ability to develop and maintain strong professional relationships with employees,
peers, vendors and customers
• Manage financial aspects of the IT department, including purchasing, budgeting and
budget review
• Benchmark, analyze, report on and make recommendations for the improvement and
growth of the IT infrastructure and IT systems
• High level knowledge of information systems including hardware, software,
networking
• Manage the deployment, monitoring, maintenance, development, upgrade and
support of all IT systems, including telecommunications, servers, PCs, operating
systems, hardware, software, peripherals and Office Automation equipment
• Verify application results by conducting system audits of technologies implemented
Professional Experience
[April 2007-Present]
Information Systems Manager, The Orthopaedic Institute of Ohio (Lima, OH)
www.orthoohio.com
 Manage financial aspects of the IT department, including purchasing, budgeting and budget
review
 Develop business case justifications and cost/benefit analyses for IT spending and initiatives
 Negotiate and administer vendor and consultant contracts and service agreements
 Maintain the organizations effectiveness and efficiency by defining, delivering, and supporting
strategic plans for implementing information technologies
 Practice asset management for IT hardware, software and equipment
 Develop and implement all IT policies and procedures, including those for architecture,
security, disaster, recovery standards, purchasing and service provision; preserve assets by
9354 Kephart Rd. Spencerville, OH 45887
Cell 419-584-8587
E-mail broseke.b@gmail.com

2. implementing disaster recovery and backup procedures and information security and control
structures
 Extensive experience implementing and supporting Cisco and Microsoft products
 Deployed VMware in 2013 replacing 13 physical servers
 Deployed workstation refresh in 2014 of 125 endpoints moving from Windows XP to Windows
7
 Maintain 200 endpoints desktop, laptop, Mac, and iDevice
 IP telephony for 250 employees
 Manage infrastructure at 5 satellite offices as well as the main campus
 Oversee provision of end-user services, including help desk and technical support services
 VPN access through CISCO Router and Fortigate Firewall
 Facilitate the development of unidirectional interfaces with multiple hospitals for lab and
radiology results
 Facilitate the utilization of Point-to-Point VPN to transfer radiology imaging to and from our
area hospitals
 Working with and training staff and physicians on eClinicalWorks electronic medical record
software.
 Working with Sectra PACs servers and clients
 Employee Training
 HIPAA compliance officer
 Physical security Officer
 OSHA Compliance and Fire Instructor
[April 2007-June 2008]
Learning Center Tutor, Rhodes State Tutorial Services
Assist students with class related issues, such as study habits and tutoring in computer
related classes as well as writing and math.
[April 2003 – April 2007]
Laborer, Liberty Township (Ada, OH)
 All facets of landscaping
 Mechanical work
 Welding
 Computer network administrator for a small work group
 Mapping and GIS
Special Experience
Collegiate Cyber Defense Competition – February 2007
Education
Rhodes State College (Lima, OH)

3. Associated in Applied Science in Information Technology, June 2008
Major: Networking GPA: 3.58
Associated in Applied Science in Information Technology, June 2008
Major: Network Security GPA: 3.58
Programs are authorized Cisco Network Academy using official Cisco
curriculum, a member of the IBM Scholars program, and a Certified Microsoft
Academy.
Technical Instruction
Novell I, II, & III, CCNA I, II, III, & IV (Networking Basics, Routers and Routing
Basics, Switching Basics, WAN Technology), CCNP I, II, III, & IV (Advanced Routing,
Remote Access, Multilayer Switching, Internetwork Troubleshooting), Microsoft
Certified Systems Administrator I, II, III, CAD for Electronics and Networking, PC
Troubleshooting I & II, CCSP (Router IOS Security, Cisco PIX/ASA Security
Appliance), LINUX Operating Systems, Microsoft Office (Word, Excel, PowerPoint, &
Access), System Forensics and Investigation, Risk Assessment and Disaster
Recovery. Business and General Studies include Team Building, Management
Principals, Business Communications, Corporate Accounting, and Economics.
Organizations
Alger Volunteer Fire Department, Lieutenant [August 2000-2007]
Phi Theta Kappa International Honors Society
ACM – Association for Computer Machinery