Alan Gray is a computer analysis and information systems technician with over 10 years of experience providing business consulting and daily operations and maintenance of computer networking systems. He has proficiency in network administration, wireless communications, PBX support, performance monitoring, server optimization, and various software programs. Gray is currently pursuing a bachelor's degree in information technology from Strayer University and has a diploma in computer systems and networks from American Public University, along with experience in telecommunications from the United States Navy.

1. Alan Gray
Computer Analysis/ Information Systems Technician
1416 Lee St Apt 4 Brunswick, GA 31521
912-574-7443 or 912-242-9276
ponchy45@yahoo.com
Summary of Qualifications:
Proficient in, Network Administration, Wireless Data/Voice Communications, PBX support,
Network Performance Assessment/Monitoring, Server LAN/WAN Network Optimization,
Ethernet/TCP/IP, IPX, VPN, SAN's, in a Multi-platform environment. Microsoft Word(4yrs),
Excel (2yr), PowerPoint (3yr), MS Access query's (3yr), VOIP (3yr).
Work Experience:
Computer/Information Systems Technician
Economic Family Health Center - Miami, Florida
January, 1998 - December, 2009
 I’ve provided business consulting for over 10 years, insured preventive maintenance and
performed troubleshooting daily. Insured and executed daily operations of all Computer
Networking systems such as Hubs, Routers, Switches. I acquire and reviewed the work of
systems analysts, programmers, and Identifying the emerging information technologies to
be analyzed, within the organization. Developed computer information resources, which
are provided for data security and control.
 Implemented strategic, computing and disaster recovery procedures, trained and managed
Help Desk Personnel daily. I also reviewed and approved all systems charts and programs
prior to their implementation. I evaluated the organization's technology use and
recommended improvements, such as; hardware and software upgrades, such as MS
Windows OS, Windows Server 2003/2008, Outlook/Exchange, Oracle, Linux, My SQL,
Nexus, IIS, Apache, Basic SQL server support, PC Hardware, Printers, Laptops, and
portable devices such as cell phones, Tablets etc.
 Scheduled and Installed Add-Moves for networking components such as Hubs, Switches,
Bridges, Routers, and Gateways. I managed backups, security systems and successfully
reported to Management. I consulted with all users, management, vendors, and
technicians to assess daily issues. Respond to written and telephone request, and ticketing
services for all communications equipment.
Education:
2017 – Strayer University – Information Technology – Obtaining Bachelor’s Degree
Computer Systems and Networks
American Public University July 2015 to January 2017 – Diploma Received
Military Service United States Navy Telecommunications.