The document is a resume for B.Benil Thambi summarizing his career experience and qualifications. It outlines his 8+ years of experience in systems administration and IT roles, along with his education in software engineering. His experience includes roles providing technical support, network administration, and project management for various organizations in Dubai and India. He also lists relevant skills, software proficiency, and certifications.
1. B.Benil Thambi
bbenil@yahoo.com
HP -050-5696480
CAREER SUMMARY:
• Accomplished systems administrator with 8+ years of IT
experience
• Proven ability to create and deliver solutions tied to business
growth, organizational development and systems/network
optimization.
• Skilled problem identifier and troubleshooter comfortable managing
systems, projects and teams in IT environments
_________________________
Highlights
of IT Skills
_________________________
• LAN/WAN/
Administration
• Project
Management
• Workflow
Planning
• Productivity
Improvement
• Technical
Support
• Systems
Installation
• Security
Solutions
• JCI
Preparations
Participant
• Deploying
Patches and
Updates
• Training and
Mentoring
EDUCATIONAL QUALIFICATION
• M.Sc Software Engineering (5 Years Integrated Course) from
Mononmaniam Sundaranar University, INDIA in 2004.
• HSC from State Board Examination, INDIA in 1999.
EXPERIENCE PROFILE (8+ years)
1. Working as Systems Administrator in Rashid Center for Diabetes
& Research - MOH Ajman www.rcdr.ae (From April 2010 to till date)
Hired as a full-time systems administrator following initial consulting role.
Provide Windows administration, LAN/WAN/VPN administration, VMware
administration, and intrusion detection and monitoring. Also manage FTP
servers, AD/DNS, wireless access points and load balancers. Design and
implement highly available (HA) and disaster recovery (DR) solutions for
clients and employer.
1 of 4
2. B.Benil Thambi
Key Contributions:
• Evaluated and reconfigured company’s Health care IT software –
HIS which is a Windows based application with SQL server as the
backend which has functional bugs when connected to the
interfaces, so a intermediate solution is identified by coordination
with the vendor and IT development company so as to make the
software to GOLIVE.
• Researched, recommended and implemented network
enhancements that improved system reliability and performance.
• Revamped Symantec backup schedule and upgraded 5 servers.
• Trained employees across multiple departments on network
operations including log-in procedures, network management
software, permissions, printing issues, security and HIS.
2. Worked as Customer Support Engineer in Edutech Middle East,
Dubai www.edutech.com (From Feb 2009 to April 2010).
Consulted with client companies to provide Web-based and network
solutions along with strategic planning and project leadership over
systems migration, configuration, administration, upgrades and
troubleshooting initiatives.
Installation of following Software’s
Blackboard
Symposium
ELIMS
Turning Point
Question Mark
Key Contributions:
• Directed the implementation and performance tuning of Windows
2008 Server environment for ministry of interior for the blackboard
software installation.
• Delivered a major improvement and up gradation over old
knowledge based system that catapulted a lesser productivity in
ORPOC.
• Replaced major manufacturer’s vulnerable network with robust
security through joint architecture of firewall - Libya university
3. Worked as IT Administrator in Oryx Corporation, Dubai
(FromOctober2008toFeb2009)
2 of 4
3. B.Benil Thambi
4. Worked as IT Support Engineer in Goltens Co. Ltd., Dubai
www.goltens.com (From November 2006 to July 2008).
5. Worked as Help Desk Engineer in Sutherland Global Services Pvt, Ltd,
(Call Center) Chennai, India. (From Feb 2005 to August 2005).
JOB RESPONSIBILITIES in all the above roles:-
Worked as technical support engineer to identify and implement solutions
to problems affecting IT services. Providing face to face support to
internal staff members and other stake holders.
Duties:
• Installation and maintenance of all IT systems
• Producing documentation on operational, system and user
procedures & guidelines.
• Building, configuration and troubleshooting of server and desktop
hardware.
• Providing advice on selection and purchase of IT equipment.
• Maintaining maximum availability of supported services for users.
• Obtaining quotes from suppliers
• Designing, implementing and managing Active Directory
• Managing the mail server – Microsoft Exchange 2007
• Ensuring that support calls are logged and handled effectively and
efficiently.
• Identify and recommending improvements for E-mail applications &
Web-page
SYSTEM ADMINISTRATION
Active Directory components, configure and manage file systems,
configure and mange Remote Desktop and Remote Assistance, Manage
and accessing of shared folders and files and Network printer Sharing,
configuration, manage and implement Internet Information Services
(IIS), Implementing Managing and maintain IP Address using DHCP,
Implementing managing, and maintain name resolution using DNS.
3 of 4
4. B.Benil Thambi
CERTIFIED COURSES
• CISCO Certified Network Associate (CCNA – CSCO10990094)
• Microsoft Certified Professional (MCP ID#3577156)
SOFTWARE PROFICIENCY
Packages : SQL Server 2007
Operating Systems : Windows 2008 server, XP, Win7
PERSONAL DETAILS
Age : 33 years
Date Of Birth : 15/06/1981
Sex : Male
Marital Status : Married
Nationality : INDIAN
Passport Number : F 1890821
Expiry Date :15/12/2014
Contact Number India : 0091-9600500905
Languages Known : English, Tamil & Malayalam.
Visa Status : Employment Visa
Driving : Holding UAE driving license.
DECLARATION:
I hereby declare that the above-mentioned particulars are true to the best
of knowledge and belief.
Place: Ajman
Date: (B.BENIL THAMBI)
4 of 4