Justin P. Sanders is an IT professional with over 8 years of experience as an Information Systems Technician in the US Navy and over 5 years of experience in various IT roles for companies such as Old National Bank, Deaconess VNA Plus, and Deaconess Home Services. He has a background in computer information technology from Ivy Tech Community College and has consistently demonstrated strong technical troubleshooting skills to resolve challenging issues across a range of software, hardware, and networking systems.

1. Justin P. Sanders
 (812) 589-2164  sanders.justin@gmail.com 
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Qualifications
• Ivy Tech Community College graduate offering a strong academic background in IT combined with 8 years’
experience as Information Systems Technician in the US Navy
• Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve
challenging technical issues; equally successful in both team and self-directed settings
Professional Experience
Technical Support Specialist II
Old National Bank
03/2016 – Present
• Anchor Bank Conversion – converted 42 bank branches in Wisconsin area by replacing desktop PC’s and printers
• Utilized LAN Desk to push software to PC’s, image PC’s, remotely control and troubleshoot PC’s
• Upgraded over 1000 PC’s from Microsoft Office 2013 to MS Office 2016
• Closed 350+ desktop support tickets
Systems Analyst
Deaconess VNA Plus
05/2014 – 09/2015
• Maintained Allscripts Homecare electronic medical record software including database backups, scheduling,
testing, and implementing product upgrades, user creation, query/Ad-Hoc report writing
• Managed two Verizon Business accounts with 70+ phone lines/Sierra Wireless AirCards
• On-call support
Computer Systems Specialist
Deaconess Home Services
10/2012 – 05/2014
• Allscripts Homecare – Configuration, Go-Live (February 2013), post support
• Managed Verizon Business account with 50+ lines/Sierra Wireless AirCards, 12 cell phones
• Provided technical support to end users for all hardware and software
• Awarded Employee of the Month
Information Systems Technician
US Navy
09/1999 – 08/2007
• Supervise and manage information system assets associated with Automated Information Systems (AIS) and
Internet Protocol (IP) Local Area Networks (LAN)
• Lead personnel and sections and manage the training of personnel on the installation, administration,
management, maintenance, operation, integration, securing and troubleshooting of tactical AIS, intranets, and
video teleconferencing (VTC) systems
• Perform system integration and administration, develop policy recommendations, and create and implement
Information Assurance/Computer Network Defense (IA/CND) programs to protect and defend information,
computers, and networks from disruption, denial of service, degradation, or destruction
Education
Ivy Tech Community College
Computer Information Technology / Computer Information Systems