Belinda Lee has over 27 years of experience in customer service, marketing, training, and management of apartment complexes and high-rise buildings. She has managed properties with 150-500 units and teams of 4-60 employees. Her skills include marketing, sales, budgeting, accounting, and staff training. She has experience coordinating events, advertising, trade shows, and community involvement initiatives. Her goal is to increase occupancy and income through resident satisfaction and appreciation of employees.

1. BELINDA LEE 727-641-7011
Skills
* Customer service & Appreciation is my #1 priority in any business. I love keeping my staff
and residents happy and content. Happy residents remain residents & bring new residents! Happy
and appreciated employees work hard for you. Owners love the income.
* Regional Director of Marketing/Training & Sales (2500) Managed properties, onsite, from 27
years of age/Renovations/Brand new /High-Rise 3-15 stories (150 units to 500 units), Managed
Team Co-Workers of 4 to 60 or more, Part of successful Acquisitions Team for GE Capital.
* Computer knowledge in IBM-Prentice Hall, AMSI, YARDI, Rent Roll, Property Boss
accounting programs, Windows 95/98, Corel, Microsoft Word and Office 2000 and misc.
* A+ in accounting/staying within budgets/creating yearly budgets/increasing rents/collecting
delinquent monies owed/generating misc. income.
* Recruited, Trained, helped create some awesome teams with one on one and group training.
Scheduled sales seminars, telephone & onsite monthly mystery shops staff and acquisitions
* Coordinate groundbreaking and “Grand Opening” ceremonies. Work with various civic groups,
businesses and employers in the local area. Negotiated & Marketed with Detroit Tigers in
Lakeland, FL & Triple AAA Redbirds in Memphis, TN.
* Personally Market and tour many clients and employers, in the area, to create a positive rapport
with customers, building repeat clientele and referrals.
* Involved in all phases of advertising (Apartment guides/Newspapers/Brochures/Flyers/
Billboards/Direct Mail/T.V. Commercial and Radio). Ensured media coverage for all events.
Personally handled, local press releases.
* Coordinate Trade shows. Constantly develop and implement new marketing and promotional
strategies. Create Resident functions that include Charity events, fund-raisers and community
involvement in every community I am personally involved with as a manager. Love my Career!
* Developed and implemented leasing, marketing and sales training/bonus programs, orientation
seminars, employee-recognition contests and appreciation certificates.
* Design/decorate offices, models, mini-models and clubhouses.
* Perform due diligence/lease audits/monthly property inspections
* Property Audits on curb appeal/staff/accounting/liabilities through Written, Verbal and Photo
reports. *Visit and photograph properties for companies who want to bid for Management
Contract.
* Effectively set-up offices all over the US, boost curb appeal, meet with residents, hire and train
staff and vendors during property takeovers. INCREASE NOI
EDUCATION
High School , CAM 1 Designation, Misc. Leasing Seminars & Expos.
Condominium Association Manager License 1992-1996
ORGANIZATIONS
Misc. Associations & Leads Groups
Notary Public-State of Florida 1994-2002
Lakeland, Florida, Chamber of Commerce Member 1998-2003