2. KEY ELEMENTS
Position required : Customer service/support/retention
Salary Negotiable
Availability: 4 weeks negotiable
PERSONAL DETAILS
Surname Kloppers
First names Chadwick Sharn
Known as Chad
D.O.B. 01 October 1966
ID No. 661001 5187 081
Marital status Single
Nationality South African
Gender Male
Disabilities None
Own Car Yes
Tel 082 971 8620
PC Skills
I can use all windows based programs
I have created an Excel program that ran a team of about 150 sales people’s figures, keeping track of all
sales, money received & commissions.
I have designed websites using Dreamweaver
I am proficient in Photoshop & Paintshop
Attributes
I am very good at building client relationships and maintaining them.
I enjoy problem solving.
Change doesn’t scare me.
I can work alone or in a team equally well.
Always ready for a challenge.
WORK EXPERIENCE
Company Ezee-Dex
Start Date December 2004
End Date Current
Reason for leaving No scope of growth
Responsibilities:
Sales: December 2004 – mid 2007
I am required to do lead searching for new business on an ongoing basis, setting up appointments at
director level to do a presentation to them, of both our marketing package as well as our procurement
database, then close the deal. I am required to see a minimum of 3 clients per day.
I must also service the clients who sign up with me and maintain a good relationship with them to ensure
renewals.
Current - Support & Training:
CV OF CHAD KLOPPERS II
3. I am required to install and train all new users on our database, this includes stand alone as well as
server/network installations. I need to keep clients updated on a regular basis, and keep them trained and
updated on all changes to our database which ensures their renewal of their contract. I am required to see
on average 4 clients per day and also provide technical support.
Company IQPC
Start Date June 2003
End Date November 2004
Reason for leaving Work for Ezee-Dex
Responsibilities:
Personal sales, payments, team motivation, lead searching (we were required to find new leads on an
ongoing basis)
We where required to call on corporate companies at director level to sell our services to them.
Company Brent Personnel
Start Date December 2002
End Date May 2003
Reason for leaving Work for IQPC
Responsibilities:
Source leads for new business – cold call and make appointments to see clients, sell the Brent recruitment
services.
Interview candidates then match them to client’s job specs. Present candidates to client and sell the benefits
of hiring them.
I also successfully head hunted & marketed candidates to clients that would not normally deal with us as
they had preferred suppliers.
I achieved the highest sales figures for the month of April and continued to be in the top 3 with respect to
sales figures.
Company marcus evans sa
Start Date August 1987
End Date November 2002
Position Sales Manager
Reason for leaving Company not doing well
Responsibilities:
Personal sales, team sales, payments (mine and my teams), team motivation, team training, interviewing
and hiring new staff, lead searching (we were required to find new leads on an ongoing basis)
We where required to call on corporate companies at director level to sell our services to them.
Promotions: Sales Executive – Senior Sales Executive – Team Leader – Assistant Manager – Sales
Manager. To accomplish these promotions I had to maintain a high level of personal sales as well as a high
level of team sales. My motivation as well as my ability to motivate others had to be high. I also had to
show an ability to manage people.
Awards:
Top sales –as manager (5th
overall)
Top sales team – on numerous occasions
Top sales executive
I worked in the following divisions – Conferences, Management Forums, Training, and Hospitality.
CV OF CHAD KLOPPERS III
4. Company Bateman Equipment
Start Date January 1992
End Date July 1997
Reason for leaving Retrenched
Position Accounts
Responsibilities:
Learned the entire accounts department:
Debtors, creditors, reconciliations, data capturing, order processing, invoicing,
Position Internal Sales Service
Responsibilities:
Taking of client’s orders – researching client’s machinery in order to repair equipment.
Reading of technical drawings
Pricing materials
Costing of job
Quoting customer
Purchasing of materials
Manufacturing of equipment
Invoicing client
Shipping of equipment
Company Mike’s Kitchen
Start Date September 1991
End Date December 1991
Reason for leaving Better opportunity
Position Trainee Manager
Responsibilities:
Waitering
Setting up of shifts
Cashing in
Stock control
Stock ordering
General running of shift
Company Kirby
Start Date July 1991
End Date August 1991
Reason for leaving Death in family
Position Sales Executive
Responsibilities:
Lead searching
Cold calling
Demonstrating product
Closing deal
Company SA Reserve Bank
Start Date January 1986
End Date June 1991
Reason for leaving Move into sales
Position Accounts Clerk
Responsibilities:
Waste department:
Recording transactions in the ledger, processing and sorting cheques, data capturing.
CV OF CHAD KLOPPERS IV
5. Payouts department:
Receiving of cash from other financial institutions, counting and recording of cash, tallying up of totals at
end of day, storing and retrieving of cash from vault, distribution of cash back to institutions.
EDUCATION
Matriculated 1985 – Sir John Adamson High School
English
Afrikaans
Science
Geography
Math
Art
Languages
English
Read Excellent
Speak Excellent
WriteExcellent
Afrikaans Read Good
Speak Good
Write Good
CV OF CHAD KLOPPERS V
6. Payouts department:
Receiving of cash from other financial institutions, counting and recording of cash, tallying up of totals at
end of day, storing and retrieving of cash from vault, distribution of cash back to institutions.
EDUCATION
Matriculated 1985 – Sir John Adamson High School
English
Afrikaans
Science
Geography
Math
Art
Languages
English
Read Excellent
Speak Excellent
WriteExcellent
Afrikaans Read Good
Speak Good
Write Good
CV OF CHAD KLOPPERS V
