Being an Effective Supervisor_Shahinur_ +8801712204694

Being an Effective Supervisor
Prepared By
Shaikh. Md. Shahinur Alam
MBA-HRM; LCMC-IBA- DU
HR Professional
Cell no: +88 01712-204694
Skype- shahin3515
E-mail: naoshinshahin@hotmail.com
Contact information for Training- Email- naoshinshahin@hotmail.com

• Increased productivity.
• Motivated and engaged Workers.
• High performing employees.
• Communication culture that is open and honest.
Consider an Organization-

How will it be possible to
operate at such high level?
Through employing
Effective Supervisors

Who is a Supervisor?
Top
Managers
Middle
Managers
Supervisors
Non-Management

Supervisors are:
First-level managers who:
 Ensure that non-management
employees are performing their jobs to
accomplishing the organization’s goals.
 Manage the day-to-day operations of the
workplace.

Importance of Effective Supervisors
Supervisors are the backbone of the
business
Superviso
rs
Upper
Manageme
nt
Non-
Manageme
nt
Employees

Effective Supervisors are the people
who:
Ensure achieving targets.
Impact on workplace culture.
Influence the retention of staff.
Attract competent people to join the
company.

Ineffective Supervisors may cause:
High levels of absenteeism
Reduced productivity
Workplace conflict
Safety issues
Resentment toward upper
management

Impact of Effective Supervisors
Effective
Supervisors
impact on:
Workforce Retention Levels
Attractiveness to New
Recruits
Productivity
Welfare & Safety
Workplace Culture
Communication

Factors to be Effective Supervisor
 Personal qualities & attributes
 Personal knowledge and technical skills
 Experience—time to learn how to do the
job well
 Specific training in the role
 Mentoring by more experienced
Supervisors
 Upper management support

Personal Qualities and Attributes
 Good communication skills
 Resourcefulness
 Flexibility
 Commitment and Responsibility
 Empathy
 Respect
 Enthusiasm

Personal Qualities and Attributes
 Time management skills
 Ability to delegate and influence
 Being open to new ideas
 Attentiveness to team stresses

Technical Skills And Knowledge
 Technical skills involve any work-related technique or
procedure
◦ Handling of machinery and equipment
◦ Using hazardous substances, etc.
 Comprehensive knowledge about:
◦ Workplace policies and procedures
◦ Occupational Health, Safety and Welfare(OH&S)

Experience on-the-job
 ‘Hands-on’ experience is a critical
component of a Supervisor
◦ To develop personal stress-
coping mechanisms while
performing under pressures

Formal Training
 Formal training provides Supervisors with the core
management skills they need to do their job
effectively
 It should include-
◦ The company vision, mission and values
◦ Workplace policies & procedures
◦ Flexibility issues and the range of options
available
◦ The company’s disciplinary process and
Supervisor’s role is in that process.

Formal Training
 Training helps a supervisor to build insight
about:
◦ Making a team more effective
◦ Developing work priorities
◦ Ensuring a safe workplace
◦ Managing projects
◦ Developing relationships
◦ Continuous improvement

Mentoring
 Mentoring—is more personal and
supportive
 Provide a wealth of practical examples
 Develop own critical thinking and
problem solving techniques

Mentoring
Mentoring
develops
insight..
..to turn
hindsig
ht..
..into
foresight!!

Managerial Support
 Managers can provide support by-
◦ Being accessible
◦ Regular meetings
◦ Establishing a Supervisor network
◦ Having enough Supervisors to cover each
other
◦ Having a formal process for ‘difficult’ tasks

Being an Effective Supervisor_Shahinur_ +8801712204694

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