This document discusses behavioral performance management and organizational rewards. It covers learning theory and behavioral theories like classical and operant conditioning that can be used to analyze and manage employee behavior to improve performance. Classical conditioning involves pairing a neutral stimulus with an unconditioned stimulus to elicit a conditioned response. Operant conditioning associates behaviors with consequences to reinforce or reduce behaviors. The document also discusses organizational reward systems, with money being the dominant reward traditionally used to motivate performance. However, non-financial rewards are also discussed as ways to recognize employees.