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Misty Russo
281.513.2614 | misty.russo@yahoo.com
Houston, Texas
_____________________________________________________________________________
_
EDUCATION
Houston Community College, Associate’s Degree in Business Management with a Focus on
Human Resources (Currently enrolled)
James E. Taylor High School, Katy, TX, Diploma
PROFESSIONAL EXPERIENCE
Black Knight Financial Services, Houston Texas
September 2016 – January 2017
Office Manager
• Support to Senior Management:
o Report to and provide support for the Chief Technology Officer
o Manage calendar for Senior V.P. of Product Management
o Provide assistance as needed for out of town visitors relating to travel
arrangements and accommodations, conference room projector/set-up
• Assist Regional Human Resources Manager:
o Maintenance and proper storage of confidential employee files
o Maintain H.R. tracking spreadsheets for company policies
o Perform on and off-boarding procedures, including but not limited to new hire
paperwork and desk set-up, timely expedition of termination procedures,
activation and deactivation of security badges for new and terminated personnel
• Manages general office needs:
o Provide outstanding service to internal and external customers
o Support remote employee projects on an as-needed basis
o Point of contact to vendors and property management
o Manage conference room calendar and reservation requests
o Supplies Inventory Management
• Coordinator of company events including:
o Monthly birthday celebration coordination
o Plan and prepares all needs for company luncheon/party
o Coordinator for charitable events responsibilities
Yang Ming America Corp., Sugar Land, Texas
February 2011 – September 2016
Administrative Coordinator / Assistant to Human Resources
• Provide administrative support for Human Resources and Regional Vice President
• Responsible for inventory management for Houston Service Center, Business Service
Center and Dallas offices (Cut costs by 3%)
• Invoice Management
• Set up web and phone conferences as well as catering for management meetings
• Maintain database for checks and bills of lading documentation
• Assist management with special projects on an as-needed basis
Corporate Event Coordination
• Event coordination for company includes holiday events, retirement parties, charity
functions, birthday celebrations and company-wide activities for HSC & BSC offices
• Create and execute project ideas
• Assemble committees as needed to assist with events
• Manage event master spreadsheets
• Communicate and negotiate with vendors for events
• Handle event-related purchases
Hunington Properties, Houston, Texas
July 2010 – January 2011
Administrative Support
• Provided administrative support for (5) property managers
• Drafted leases, tender letters, and lease abstracts
• Assisted marketing department - outbound calls to obtain information
• Maintained client database (Goldmine)
• Sorted and distributed mail/invoices utilizing FedEx, UPS, and Lonestar
• Assisted office in clerical duties including copying, filing, faxing
• Created and maintained lease files for the property managers
• Accepted rent payments from the tenants
• Ordered kitchen and office supplies
• Answered phones, screen phone calls for CEO
• Corresponded with Spanish-speaking prospective clients for inquiries
Momentum Audi, Houston, Texas
March 2009 – July 2010
Receptionist / Administrative Support
• Provided support for both showroom and administrative staff
• Switchboard operation, at times for two dealerships simultaneously (Both Audi and
Volkswagen)
• Arranged both business and personal reservations / appointments for the general manager
• Placed service requests as needed for maintenance of showroom grounds, Ie the elevator,
plumbing system, janitorial services, etc.
• Input data in Excel spreadsheet form for billing purposes in the absence of accounts
payable
• Maintained the title & plates log and organization
• Produced temporary vehicle tags in the Vision 21 system
• Tracked daily appointments through the eLeads program
• Utilized ADP / Sonic technical services
• General office assistance for the business office
Event Coordinator Assistance
• Provided assistance to General Manager for promotional events
• Key Correspondent for V.I.P. Guest Lists and general guests via e-mail and phone
correspondence
• Key Event Coordinator for tents and ticket set-ups, will-call tents
• Managed confirmations and Reservations
• Assisted the sponsors, hosts, and models, by providing information, direction, and
assistance where necessary
• Gathered e-mail addresses from clients for sales and marketing purposes, directing
catering, etc.
SKILLS
• Computer skills: Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Language skills: Fluent in English, Conversational in Spanish

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Misty Russo - Resume

  • 1. Misty Russo 281.513.2614 | misty.russo@yahoo.com Houston, Texas _____________________________________________________________________________ _ EDUCATION Houston Community College, Associate’s Degree in Business Management with a Focus on Human Resources (Currently enrolled) James E. Taylor High School, Katy, TX, Diploma PROFESSIONAL EXPERIENCE Black Knight Financial Services, Houston Texas September 2016 – January 2017 Office Manager • Support to Senior Management: o Report to and provide support for the Chief Technology Officer o Manage calendar for Senior V.P. of Product Management o Provide assistance as needed for out of town visitors relating to travel arrangements and accommodations, conference room projector/set-up • Assist Regional Human Resources Manager: o Maintenance and proper storage of confidential employee files o Maintain H.R. tracking spreadsheets for company policies o Perform on and off-boarding procedures, including but not limited to new hire paperwork and desk set-up, timely expedition of termination procedures, activation and deactivation of security badges for new and terminated personnel • Manages general office needs: o Provide outstanding service to internal and external customers o Support remote employee projects on an as-needed basis o Point of contact to vendors and property management o Manage conference room calendar and reservation requests o Supplies Inventory Management • Coordinator of company events including: o Monthly birthday celebration coordination o Plan and prepares all needs for company luncheon/party o Coordinator for charitable events responsibilities Yang Ming America Corp., Sugar Land, Texas February 2011 – September 2016 Administrative Coordinator / Assistant to Human Resources • Provide administrative support for Human Resources and Regional Vice President
  • 2. • Responsible for inventory management for Houston Service Center, Business Service Center and Dallas offices (Cut costs by 3%) • Invoice Management • Set up web and phone conferences as well as catering for management meetings • Maintain database for checks and bills of lading documentation • Assist management with special projects on an as-needed basis Corporate Event Coordination • Event coordination for company includes holiday events, retirement parties, charity functions, birthday celebrations and company-wide activities for HSC & BSC offices • Create and execute project ideas • Assemble committees as needed to assist with events • Manage event master spreadsheets • Communicate and negotiate with vendors for events • Handle event-related purchases Hunington Properties, Houston, Texas July 2010 – January 2011 Administrative Support • Provided administrative support for (5) property managers • Drafted leases, tender letters, and lease abstracts • Assisted marketing department - outbound calls to obtain information • Maintained client database (Goldmine) • Sorted and distributed mail/invoices utilizing FedEx, UPS, and Lonestar • Assisted office in clerical duties including copying, filing, faxing • Created and maintained lease files for the property managers • Accepted rent payments from the tenants • Ordered kitchen and office supplies • Answered phones, screen phone calls for CEO • Corresponded with Spanish-speaking prospective clients for inquiries Momentum Audi, Houston, Texas March 2009 – July 2010 Receptionist / Administrative Support • Provided support for both showroom and administrative staff • Switchboard operation, at times for two dealerships simultaneously (Both Audi and Volkswagen) • Arranged both business and personal reservations / appointments for the general manager • Placed service requests as needed for maintenance of showroom grounds, Ie the elevator, plumbing system, janitorial services, etc. • Input data in Excel spreadsheet form for billing purposes in the absence of accounts payable • Maintained the title & plates log and organization
  • 3. • Produced temporary vehicle tags in the Vision 21 system • Tracked daily appointments through the eLeads program • Utilized ADP / Sonic technical services • General office assistance for the business office Event Coordinator Assistance • Provided assistance to General Manager for promotional events • Key Correspondent for V.I.P. Guest Lists and general guests via e-mail and phone correspondence • Key Event Coordinator for tents and ticket set-ups, will-call tents • Managed confirmations and Reservations • Assisted the sponsors, hosts, and models, by providing information, direction, and assistance where necessary • Gathered e-mail addresses from clients for sales and marketing purposes, directing catering, etc. SKILLS • Computer skills: Microsoft Office (Word, Excel, PowerPoint, Outlook) • Language skills: Fluent in English, Conversational in Spanish