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Similar to Barriers of patient counseling in a community pharmacy and Strategies to overcome Barriers ,patient specific barriers ,pharmacist specific barriers and system based barriers
Similar to Barriers of patient counseling in a community pharmacy and Strategies to overcome Barriers ,patient specific barriers ,pharmacist specific barriers and system based barriers (20)
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Barriers of patient counseling in a community pharmacy and Strategies to overcome Barriers ,patient specific barriers ,pharmacist specific barriers and system based barriers
- 1. Barriers For Effective Patient Counseling Dr. Merrin Joseph Department Of Pharmacy Practice
- 2. Effective patient counseling in community pharmacy is a difficult task , due to the following barriers. Pharmacist related barriers Patient related barriers System related barriers
- 3. 1. Pharmacist Related Barriers Lack of knowledge about patient Lack of knowledge about patient’s disease condition Lack of confidence or skill Attittude and beliefs of pharmacist Business motives of pharmacist Judgmental attitude Age difference Religious difference
- 4. Inappropriate non-verbal communication Filtering of information Messages that are received but ignored Lack of proper training and time Language difference Lack of listening Lack of planning Lack of co-operation from patient
- 5. 2.Patient Related Barriers Lack of trust Lack of knowledge of non-verbal communication Lack of motivation Cultural/religion beliefs Poor listening Lack of time Distance and lack of transportation facilities Information overload Physical /mental status Emotions
- 6. ◦ Wrong /unclarified assumptions ◦ Filtering of negetive information ◦ Gender difference ◦ Language difference ◦ Lack of honesty ◦ Misunderstanding/Misinformation ◦ Lack of literacy ◦ Financial barriers
- 7. Lack of social support Failure to disclose Depression Alcohol and drug use Poor communication Hearing/vision problem
- 8. 3.System Related Barriers Lack of privacy in community pharmacy Lack of time Pharmacist not having access to the patients full medication history Poor communication between pharmacists and physician Lack of pharmacists in a pharmacy.
- 10. Use multimedia materials Pictograms Oral or written information Compliance aids Follow up schedules Audio visual tapes Tailoring prescription instructions
- 11. Cultural sensitivity Checking for understanding Seeking participation Effective questions Summarizing what has been said Body language Motivate the receiver