This document outlines Muhammad Haris NP's vision for the company and skills needed for different roles. It discusses building solutions for baabtra.com and massbaab.com, with roles including Problem Identifiers, Problem Solvers, Solution Consultants, and Mentors. Common skills like critical thinking, process orientation, and scaling to millions of users are emphasized. The goal by March 2015 is to positively impact 200 families through job opportunities and improve internal processes for 100 offices.

1. Where are we heading?
Muhammad Haris NP
CEO and CMD
11 May 2013

2. What do we have?
massbaab.
comCloud
baabtra.com
Cloud
Infrastructure
YOU

3. What are we doing?
baabtra.com & massbaab.com solutions
Consumer
Problems

4. What are your roles?
Problem SolversProblem
Identifiers
Solution
Consultants
Mentors
Admin & Finance

5. What are the skills required for Problem Identifiers
(Marketers)?
Problem
Identifiers
Problem identification skills
Confidence - Believe in what you are doing
Pro-activeness
Networking Skills
Presentation Skills
Communication - English, Hindi and Malayalam
Tech Savvy
Understanding about the problems in the environment
Tolerance
Passion
Online Marketing
Inside Sales
Identify the problem
Present our solution to the
customer

6. What are the skills required for Problem Solvers
(Software Engineers)?
No preoccupation - What I am doing is the best way/This is the maximum I can do.
Typing Speed
English - Reading and writing
Open/Multifaceted approach
Analytical skills - THINKING IS THE ONLY WAY
Continuous learner - Engineering is not an administrative job to repeat the same job again
Big picture
Agility
Team work
Awareness about latest tools
Patience to document and debug
Passion
Problem
Solvers

7. What are the skills required for Solution Consultants
(Software Architects)?
Solution
Consultants
Latest trends in Software Engineering
Knowledge about various technologies
Solution Mapping Capability
Market trends
Thorough knowledge about business domain
User perspective
Good communicator
Negotiation
Decision making capacity - Very important - Must be bold
Good programmer
Design Skills
Good leader

8. What are the skills required for Mentors?
Patience
Must be an expert
Positive attitude
Multi-dimensional thinking
Belief that the mentee must be better than the mentor
Goal oriented
Mentors

9. What are the skills required for Admin & Finance?
Accuracy - Concentration
Legal Aspects
Government Fund knowledge
Technical Skills
English
Process oriented
Admin & Finance

10. Common Thinking required - For everyone including
Finance
1. How to give the same service to a million people what I am doing now?
Ex.
● Create a software system that can be used by millions of people at the same time. When writing
a single line of code, you must think about a million people accessing it or at least 10 million
rows getting processed.
● Provide receipt to a million people at the same time with the same quality
2. Process oriented - How can I make what I am doing a process so that when repeated it reaches out
to millions.
3. How can I do what I am doing in half of the time? - Multifaceted approach and process
improvements
1 user 1 Million users

11. How to Start?
1. Believe
2. Plan for change - Analyse what I was doing last year and what I am doing today.
3. Always go for the root cause
4. Stay away from excuses - It only makes you feel better. It doesn’t make the situation better.

12. Domain where we are planning to work?
Make sure to climb up the value chain → Year by Year
1. Social Networking
2. Cloud
3. Analytics
4. Mobility
5. Security
6. Consultancy
7. Two sided marketing - Network Effect

13. What are we aiming by March 2015?
Touch the life of 200 families by
giving our students a job and
career path. Remember we have
already changed the life of 60 +
families.
Improve the internal processes of
100 offices

14. FINALLY
It is your start up :-)