The document discusses the importance of having an open attitude to receiving feedback in order to improve oneself and one's leadership. It notes that the attitudes of leadership are reflected in the experiences of those they lead. The first step to improving one's attitude is seeing oneself clearly, including one's blind spots. It encourages opening one's eyes, ears and heart to both positive feedback and constructive criticism from others to broaden our self-awareness beyond just our outward appearance or "arena". Receiving feedback, even when uncomfortable, can help us adjust to reality.