Attitudes are relatively enduring organizations of beliefs, feelings, and behaviors towards objects, groups, events or symbols. They can be described using the ABC model, which outlines the affective (feelings), behavioral (actions), and cognitive (beliefs) components. A key assumption is that attitudes and behaviors are consistent, though people do not always follow this. Attitude strength - how important and knowledgeable one is about the attitude object - predicts behavior, with stronger attitudes more likely to influence actions. Finally, attitudes serve four functions: providing knowledge and predictability; ego-expression of one's identity; allowing social adaptation; and ego-defense of one's self-esteem.

1. Attitudes and Behavior
An attitude is "a relativelyenduringorganizationofbeliefs,feelings,and
behavioral tendenciestowards sociallysignificant objects,groups,events or
symbols"(Hogg, & Vaughan 2005, p. 150)
"..a psychological tendencythat is expressed byevaluatinga particular
entitywith some degree of favor or disfavor"(Eagly, & Chaiken,1993, p. 1)
Structure of Attitudes
Attitudes structure can be described in terms of three components.
Affective component: this involves a person’s feelings / emotions about the
attitude object.For example:“I am scared of spiders”.
Behavioral (or conative) component:the way the attitude we have
influences howwe act or behave.For example:“I will avoid spiders and
scream if I see one”.
Cognitive component: this involves a person’s belief/ knowledge about an
attitude object.For example:“I believespiders are dangerous”.
This model is known as the ABC model of attitudes.
One of the underlyingassumptions about the linkbetween attitudes and
behavioris that of consistency.This means that we often or usuallyexpect
the behaviorofa person to be consistent with the attitudes that theyhold.
This is called the principle ofconsistency.

2. The principle of consistency reflects the idea that people are rational and
attempt to behave rationallyat all times and that a person’s behaviorshould
be consistent with theirattitude(s).Whilst this principle maybe a sound
one, it is clear that people do not always follow it,sometimes behavingin
seeminglyquite illogical ways; for example, smokingcigarettes and knowing
that smoking causes lung cancer and heart disease.
Attitude Strength
The strength with which an attitude is held is often a good predictorof
behavior.The stronger the attitude the more likelyit should affect behavior.
Attitude strength involves:
Importance / personal relevance refers to how significant the attitude is for
the person and relates to self-interest,social identificationand value.If an
attitude has high self-interest fora person (i.e. it is held by a group the
person is a member of or would like to be a member of, and is related to a
person's values),it is going to be extremelyimportant.As a consequence, the
attitude will havea very stronginfluence upon a person's behavior.By
contrast,an attitude will not be important to a person if it does not relate in
some way to theirlife.
The knowledge aspect of attitude strength covers how much a person
knows about the attitude object.People are generallymore knowledgeable
about topics that interest them and are likely to hold strong attitudes
(positiveornegative) as a consequence.

3. Attitudes based on direct experience are more stronglyheld and influence
behaviormore than attitudes formed indirectly(forexample, through hear-
say, readingor watching television).
The Function of Attitudes
Attitudes can serve functions forthe individual. Daniel Katz (1960) outlines
four functional areas:
• Knowledge. Attitudes provide meaning(knowledge)for life. The
knowledge function refers to our need for a world which is consistent and
relativelystable. This allows us to predict what is likely to happen,and so
gives us a sense of control.Attitudes can help us organize and structure our
experience. Knowinga person’s attitude helpsus predict theirbehavior.For
example, knowingthat a person is religious we can predict they will go to
Church.
• Self / Ego-expressive. The attitudes we express (1) help communicate who
we are and (2) may make us feel good because we haveasserted our
identity. Self-expressionofattitudes can be non-verbal too:thinkbumper
sticker, cap, or T-shirt slogan. Therefore, our attitudes are part of our
identify,and help us to be aware through expression ofour feelings,beliefs
and values.
• Adaptive. If a person holds and/orexpresses sociallyacceptable attitudes,
other people will reward them with approval and social acceptance. For
example, when people flatter theirbosses or instructors (and believeit)or
keep silent if they thinkan attitude is unpopular. Again,expression can be
nonverbal [thinkpolitician kissingbaby]. Attitudesthen,are to do with

4. being apart of a social group and the adaptivefunctions helps us fit in with a
social group. People seek out others who share theirattitudes,and develop
similarattitudes to those theylike.
• The ego-defensive function refers to holdingattitudes that protect our
self-esteem or that justifyactions that make us feel guilty. For example, one
way children might defend themselves against the feelings of humiliation
they haveexperienced in P.E. lessons is to adopt a stronglynegative attitude
to all sport.
People whose pride has suffered followinga defeat in sport might similarly
adopt a defensiveattitude:“I’m not bothered,I’m sick of rugby anyway…”.
This function has psychiatricovertones. Positiveattitudes towards
ourselves,for example, havea protectivefunction (i.e. an ego-defensive
role) in helpingus reserve our self-image.
The basicidea behind the functional approach is that attitudes help a person
to mediate between theirown inner needs (expression,defense)and the
outside world (adaptiveand knowledge).