This document provides an overview of the Aster Data Developer Portal and introduces the speakers. It discusses Mzinga's social business ecosystem solution and some of their customers. It then defines "big data" and how new data types require more than SQL for analysis. Examples are given of how big data analytics can provide a competitive advantage across industries such as financial services, retail, and media through use cases like fraud analysis, digital marketing, and predictive forecasting.
The Benefits of Social Learning & Mzinga OmniSocialMzinga
The document discusses social learning and introduces Mzinga OmniSocial, a social software solution. Social learning involves learning through interactions with others and their knowledge. It can increase productivity over formal learning alone. Mzinga OmniSocial provides a suite of tools for collaborative learning, including authoring content, delivering a catalog of courses, online events, social media connections, learning management, performance tracking, and analytics.
Using Social Intelligence to Help Shape Customer Relationships & Drive ROIMzinga
The document discusses how social intelligence and analytics can help companies shape customer relationships and drive ROI. It provides an overview of Mzinga, a company that offers social software, services, and analytics. Mzinga's solution analyzes social interactions and behaviors on their platform to derive intelligence about customers, which can then be used to monitor experience, engage customers, and measure the impact on business results. Specific use cases discussed include using analytics to enable customer growth and optimization opportunities.
OmniSocial Engaged for Social Customer SupportMzinga
The document discusses using social customer support solutions to power customer discussions on a company's domain. It describes OmniSocial Engaged, which allows companies to create branded social communities for customer support. The key benefits mentioned are reducing support costs, increasing customer satisfaction and loyalty, and gaining insights. Case studies provided are from Interval International, Major League Baseball, and Altova MetaTeam.
Learn how Mzinga's Social Depth and Engagement Platform, OmniSocial Engaged, can help your business or organization create passionate fans and enthusiasts, crowdsourced customer support, and increased brand awareness and loyalty.
Yolton mark going beyond social media to social businessMark Yolton
The document discusses SAP's transformation to social business. It notes that social media is central to B2B decision making, with over 86% of B2B tech buyers engaging in social media and 60% of purchase decisions being made before speaking to a vendor. It also discusses SAP's goals to simplify marketing, humanize their brand, invest in people, develop pull marketing, and tighten links to business. The document advocates embedding social into all aspects of SAP's business from sales and product to HR, channels, and support. It emphasizes the need to shift from push to pull marketing by nurturing long-term customer relationships through two-way dialogue and value-added content.
“The role of the CIO as a business leader is to drive
business value. It is imperative that CIOs leverage
social networks and create actionable knowledge.”
The document provides information for IT vendors on how to effectively market to IT professionals through social networks. It discusses data showing that business technology buyers are increasingly active socially. It outlines the different stages of the IT purchase process and how buyers engage at each stage through communities, prioritizing quality discussions and relevant information. The document recommends that vendors focus their social engagement on providing technical expertise, resources, solutions amplification, and connections to help buyers at each stage rather than just advertising. Face-to-face events are also presented as an effective opportunity for direct engagement.
This document provides guidance on developing a social media strategy. It discusses why a social media strategy is important, what it should include, and how to develop it. A social media strategy should describe the current state, objectives for social media use, and a roadmap. Developing the strategy involves assessing current activities, creating a vision, roadmapping next steps, and launching the strategy. The document also includes an appendix with questions to assess a company's "corporate active listening" abilities.
The Benefits of Social Learning & Mzinga OmniSocialMzinga
The document discusses social learning and introduces Mzinga OmniSocial, a social software solution. Social learning involves learning through interactions with others and their knowledge. It can increase productivity over formal learning alone. Mzinga OmniSocial provides a suite of tools for collaborative learning, including authoring content, delivering a catalog of courses, online events, social media connections, learning management, performance tracking, and analytics.
Using Social Intelligence to Help Shape Customer Relationships & Drive ROIMzinga
The document discusses how social intelligence and analytics can help companies shape customer relationships and drive ROI. It provides an overview of Mzinga, a company that offers social software, services, and analytics. Mzinga's solution analyzes social interactions and behaviors on their platform to derive intelligence about customers, which can then be used to monitor experience, engage customers, and measure the impact on business results. Specific use cases discussed include using analytics to enable customer growth and optimization opportunities.
OmniSocial Engaged for Social Customer SupportMzinga
The document discusses using social customer support solutions to power customer discussions on a company's domain. It describes OmniSocial Engaged, which allows companies to create branded social communities for customer support. The key benefits mentioned are reducing support costs, increasing customer satisfaction and loyalty, and gaining insights. Case studies provided are from Interval International, Major League Baseball, and Altova MetaTeam.
Learn how Mzinga's Social Depth and Engagement Platform, OmniSocial Engaged, can help your business or organization create passionate fans and enthusiasts, crowdsourced customer support, and increased brand awareness and loyalty.
Yolton mark going beyond social media to social businessMark Yolton
The document discusses SAP's transformation to social business. It notes that social media is central to B2B decision making, with over 86% of B2B tech buyers engaging in social media and 60% of purchase decisions being made before speaking to a vendor. It also discusses SAP's goals to simplify marketing, humanize their brand, invest in people, develop pull marketing, and tighten links to business. The document advocates embedding social into all aspects of SAP's business from sales and product to HR, channels, and support. It emphasizes the need to shift from push to pull marketing by nurturing long-term customer relationships through two-way dialogue and value-added content.
“The role of the CIO as a business leader is to drive
business value. It is imperative that CIOs leverage
social networks and create actionable knowledge.”
The document provides information for IT vendors on how to effectively market to IT professionals through social networks. It discusses data showing that business technology buyers are increasingly active socially. It outlines the different stages of the IT purchase process and how buyers engage at each stage through communities, prioritizing quality discussions and relevant information. The document recommends that vendors focus their social engagement on providing technical expertise, resources, solutions amplification, and connections to help buyers at each stage rather than just advertising. Face-to-face events are also presented as an effective opportunity for direct engagement.
This document provides guidance on developing a social media strategy. It discusses why a social media strategy is important, what it should include, and how to develop it. A social media strategy should describe the current state, objectives for social media use, and a roadmap. Developing the strategy involves assessing current activities, creating a vision, roadmapping next steps, and launching the strategy. The document also includes an appendix with questions to assess a company's "corporate active listening" abilities.
How do you define ‘digital’? A communication channel or method? A convenience enabler? 1s & 0s? The inverse of analog? Bits versus atoms? Something we can no longer live without?
I am often asked ‘what is digital’? … ‘is it just our website, or broader than that?’ … ‘what exactly do you mean?’
Here's our definition of ‘digital’ at Cisco.
How to build an Enterprise Community was the discussion I lead at PodCamp Boston 2009 conference. This presentation exposes the 12 stage model for enterprise community building strategy.
The presentation is about how Mashreq bank has constantly evolved as a key player in the Digital engagement space. The presentation highlights key Digital initiatives taken during my tenure at Mashreq.
Wouldn’t it be nice to have hundreds or thousands of your customers eager to give you feedback, refer potential customers, answer each other’s questions about your products and services, and learn more about your business? Many companies are experiencing these real benefits of online communities. The rise of the Internet is responsible for enabling these communities as well as creating the tech-savvy customer who expects comprehensive service.
All of these benefits are regularly touted as the reasons why online communities are a top priority at customer-centric enterprises. Yet, there’s one sizable and seldom talked about benefit that can be spread on top of them. Online communities also offer an endless source of compelling and engaging content for marketers. By nurturing online customer communities, companies can reap marketing rewards of customer storytelling.
If you’re hungry to transform your company’s customer service and marketing, join our panelists and us on this webinar to learn:
-How marketers can benefit most from online communities.
-Gathering customer insight through online customer communities.
-Creating a link between the customer's voice and practical marketing programs.
-Identifying, recognizing, and incentivizing your brand champions, while connecting them to prospects.
The document discusses Nestle's approach to digital transformation globally and locally. It notes the challenges of balancing global expertise with local market needs. Specifically, it outlines Nestle's goal of becoming a fast moving consumer goods leader in leveraging digital and social media to build brands and delight consumers globally. It also provides examples of how Nestle can achieve this through initiatives like improved search optimization, dedicated ecommerce teams, using social listening tools, and better marketing mix modeling.
The document discusses how Lily Enterprise helps companies transform customer experience in financial services and communications. It does this by capturing customer behavioral data from various sources and translating it into metrics and preferences in real time. These are then used to deliver personalized communications to customers through the most relevant channels at optimal times. The system aims to offer customers the right message through the right channel at the right time by continuously monitoring thousands of customer metrics and signals. It claims to increase targeting precision by 10 times compared to traditional BI and segmentation approaches.
Skyword Digital Agency of the Future Full ReportSkyword Inc.
The Agency of the Future Report is based on interviews with leading digital agencies. Download the report for access to insights from 15 top digital agencies, and get access to information about the tremendous service delivery and business innovation taking place.
We asked interviewees for their take on the disruptive forces affecting digital marketers today. They told us in their own words about the specific challenges they face. Above all, they told us how these challenges are being addressed and overcome.
The document discusses creating a perfect customer experience through an integrated approach combining social media, thought leadership, and online service design. It provides an example of a customer named Dave who has a positive experience engaging with a brand across various online and in-store touchpoints, becoming an advocate. This level of engagement can provide significant lifetime value from repeat purchases and referrals. The document advocates designing customer experiences and touchpoints based on understanding lifetime value and how experiences compare to competitors. It also discusses developing thought leadership by integrating brand essence with innovation and delivering insights through strategic communications across channels designed for dialogue. Finally, it addresses whether social media represents hype or hope for businesses.
Digital Channel Business Plan Overview 23 11 09Cargotec
This document introduces the role and purpose of a Digital Channel Business Plan. It defines a Digital Channel Business Plan as an actionable document that outlines an organization's future vision for its digital channels and a development roadmap. The summary develops a Digital Channel Business Plan in four phases: analyzing the current state, defining a vision and target state, developing a roadmap and execution plan, and executing the roadmap. It explains that a Digital Channel Business Plan provides value by integrating an organization's strategy with user needs and available technologies to guide digital channel development.
Digital Engagement Journey | Keynote Jay RamsanjhalJay Ramsanjhal
Digital Engagement = Digital Transformation + Customer Engagement. in most digital projects we tend to forget what matters most and that digital is a means to create better customer experiences. Digital Engagement helps organizations align their transformational compass.
The 2013 Social Business Benchmark Preliminary FindingsLeader Networks
Explore the details from the 2013 Social Business Benchmark Study in this Preliminary Findings Report. Increasing, organizations are using social business to impact core operations and show business value.
Social Media: How it Fits Into Your Customer Marketing and Retention Strategy...VIPdesk
This document summarizes a webinar on using social media for customer marketing and retention strategies. The webinar was presented by Geoff Nelson and Nick White of Ivy Worldwide and hosted by Mary Naylor, CEO of VIPdesk. It covered topics such as defining social media, engaging influencers, using the right social media tools, and principles for interacting in online communities. The webinar provided strategies for leveraging word-of-mouth marketing and influencers at different stages of the customer journey.
A case study and approach to detecting and fixing a great organizational brand online - presented at the 2011 Internet Summit #ISum11 ...Based on my experience as the former Director of Internet Strategy & Web Services at Hopkins Medicine. The presentation reflects personal opinions and not of Hopkins Medicine. Drew Diskin and Hopkins Medicine (and its affiliates) are independent of each other. All rights reserved, respectively.
This document discusses how social software can provide business value by enabling knowledge sharing, collaboration, and networking within and outside organizations. It notes that social interactions drive business transactions and that social networking tools can help connect isolated knowledge workers and stop valuable corporate knowledge from being trapped in silos. Examples are provided of how a business social network was used by the BlackBerry Partners Fund to manage business plans and collaborations, and by Motorola to connect user groups. Metrics for measuring return on investment from social software are also outlined.
This document discusses implementing an enterprise social network. It recommends a 5 step process: 1) Define your vision, 2) Map use cases to business value, 3) Prioritize use cases, 4) Work socially to drive success of prioritized use cases, and 5) Evaluate and adapt based on usage statistics. It provides an example use case of the sales team capturing and sharing market intelligence more easily and quickly using the social network rather than the current intranet system. The document emphasizes that successful implementation is 80% dependent on organizational culture and communication, not just the technology.
In 3 sentences: The document discusses digital marketing trends for 2013 and highlights key services around social media marketing, community engagement, content marketing, and social customer support. It provides examples of companies like Commonwealth Bank of Australia and Comcast that are leveraging social media to better connect with customers. The agency focuses on helping clients grow by leveraging the social internet and building a team to deliver innovative social media solutions.
Singtel ConnectPlus IP VPN - B2B Digital StrategyKunal Robert
1) The document proposes digital marketing strategies to increase brand awareness of SingTel's ConnectPlus IP VPN product for target customers including CIOs and network managers in Asia Pacific.
2) Research findings indicate that the buying process begins digitally but ends with personal connections, and that social media and content play a key role in purchase decisions.
3) Two key ideas are presented: creating an online content hub and community on LinkedIn, and creating hyper-personalized videos targeting individual CIOs.
- Inkat Technologies is a digital technologies and experiences organization headquartered in Bangalore with experience developing solutions for large global and Indian companies.
- They offer social CRM solutions including social analytics platforms, CRM products, and business intelligence frameworks to provide an integrated view of customers across online and offline channels.
- Their social CRM stack allows companies to track social media conversations, generate leads, resolve customer issues, and more to improve marketing, sales, customer service, and innovation.
IBM NYSE event - 1-16 Ambuj Goyal Transforming Data Economics and our New FLA...Cliff Kinard
The document discusses how IBM's Flash and data virtualization technologies can radically optimize data architectures. Case studies show customers achieving major benefits like reducing an SAP workload time from 6 hours to 6 minutes, cutting storage costs in half, and migrating large amounts of data with zero downtime. IBM has significant investment and momentum in this area with thousands of systems purchased and exabytes of data under management.
Mckinsey Report on Unlocking the potential of the Internet of thingsAjay Alex
Interoperability between IoT systems is critical, enabling 40% of potential value on average. While the hype around IoT has been great, the research finds the potential economic impact may be even greater at $3.9-$11.1 trillion annually by 2025 across various settings such as factories, cities, vehicles, and human health. However, capturing this full value will require addressing issues such as interoperability and utilizing the vast amounts of data generated.
How do you define ‘digital’? A communication channel or method? A convenience enabler? 1s & 0s? The inverse of analog? Bits versus atoms? Something we can no longer live without?
I am often asked ‘what is digital’? … ‘is it just our website, or broader than that?’ … ‘what exactly do you mean?’
Here's our definition of ‘digital’ at Cisco.
How to build an Enterprise Community was the discussion I lead at PodCamp Boston 2009 conference. This presentation exposes the 12 stage model for enterprise community building strategy.
The presentation is about how Mashreq bank has constantly evolved as a key player in the Digital engagement space. The presentation highlights key Digital initiatives taken during my tenure at Mashreq.
Wouldn’t it be nice to have hundreds or thousands of your customers eager to give you feedback, refer potential customers, answer each other’s questions about your products and services, and learn more about your business? Many companies are experiencing these real benefits of online communities. The rise of the Internet is responsible for enabling these communities as well as creating the tech-savvy customer who expects comprehensive service.
All of these benefits are regularly touted as the reasons why online communities are a top priority at customer-centric enterprises. Yet, there’s one sizable and seldom talked about benefit that can be spread on top of them. Online communities also offer an endless source of compelling and engaging content for marketers. By nurturing online customer communities, companies can reap marketing rewards of customer storytelling.
If you’re hungry to transform your company’s customer service and marketing, join our panelists and us on this webinar to learn:
-How marketers can benefit most from online communities.
-Gathering customer insight through online customer communities.
-Creating a link between the customer's voice and practical marketing programs.
-Identifying, recognizing, and incentivizing your brand champions, while connecting them to prospects.
The document discusses Nestle's approach to digital transformation globally and locally. It notes the challenges of balancing global expertise with local market needs. Specifically, it outlines Nestle's goal of becoming a fast moving consumer goods leader in leveraging digital and social media to build brands and delight consumers globally. It also provides examples of how Nestle can achieve this through initiatives like improved search optimization, dedicated ecommerce teams, using social listening tools, and better marketing mix modeling.
The document discusses how Lily Enterprise helps companies transform customer experience in financial services and communications. It does this by capturing customer behavioral data from various sources and translating it into metrics and preferences in real time. These are then used to deliver personalized communications to customers through the most relevant channels at optimal times. The system aims to offer customers the right message through the right channel at the right time by continuously monitoring thousands of customer metrics and signals. It claims to increase targeting precision by 10 times compared to traditional BI and segmentation approaches.
Skyword Digital Agency of the Future Full ReportSkyword Inc.
The Agency of the Future Report is based on interviews with leading digital agencies. Download the report for access to insights from 15 top digital agencies, and get access to information about the tremendous service delivery and business innovation taking place.
We asked interviewees for their take on the disruptive forces affecting digital marketers today. They told us in their own words about the specific challenges they face. Above all, they told us how these challenges are being addressed and overcome.
The document discusses creating a perfect customer experience through an integrated approach combining social media, thought leadership, and online service design. It provides an example of a customer named Dave who has a positive experience engaging with a brand across various online and in-store touchpoints, becoming an advocate. This level of engagement can provide significant lifetime value from repeat purchases and referrals. The document advocates designing customer experiences and touchpoints based on understanding lifetime value and how experiences compare to competitors. It also discusses developing thought leadership by integrating brand essence with innovation and delivering insights through strategic communications across channels designed for dialogue. Finally, it addresses whether social media represents hype or hope for businesses.
Digital Channel Business Plan Overview 23 11 09Cargotec
This document introduces the role and purpose of a Digital Channel Business Plan. It defines a Digital Channel Business Plan as an actionable document that outlines an organization's future vision for its digital channels and a development roadmap. The summary develops a Digital Channel Business Plan in four phases: analyzing the current state, defining a vision and target state, developing a roadmap and execution plan, and executing the roadmap. It explains that a Digital Channel Business Plan provides value by integrating an organization's strategy with user needs and available technologies to guide digital channel development.
Digital Engagement Journey | Keynote Jay RamsanjhalJay Ramsanjhal
Digital Engagement = Digital Transformation + Customer Engagement. in most digital projects we tend to forget what matters most and that digital is a means to create better customer experiences. Digital Engagement helps organizations align their transformational compass.
The 2013 Social Business Benchmark Preliminary FindingsLeader Networks
Explore the details from the 2013 Social Business Benchmark Study in this Preliminary Findings Report. Increasing, organizations are using social business to impact core operations and show business value.
Social Media: How it Fits Into Your Customer Marketing and Retention Strategy...VIPdesk
This document summarizes a webinar on using social media for customer marketing and retention strategies. The webinar was presented by Geoff Nelson and Nick White of Ivy Worldwide and hosted by Mary Naylor, CEO of VIPdesk. It covered topics such as defining social media, engaging influencers, using the right social media tools, and principles for interacting in online communities. The webinar provided strategies for leveraging word-of-mouth marketing and influencers at different stages of the customer journey.
A case study and approach to detecting and fixing a great organizational brand online - presented at the 2011 Internet Summit #ISum11 ...Based on my experience as the former Director of Internet Strategy & Web Services at Hopkins Medicine. The presentation reflects personal opinions and not of Hopkins Medicine. Drew Diskin and Hopkins Medicine (and its affiliates) are independent of each other. All rights reserved, respectively.
This document discusses how social software can provide business value by enabling knowledge sharing, collaboration, and networking within and outside organizations. It notes that social interactions drive business transactions and that social networking tools can help connect isolated knowledge workers and stop valuable corporate knowledge from being trapped in silos. Examples are provided of how a business social network was used by the BlackBerry Partners Fund to manage business plans and collaborations, and by Motorola to connect user groups. Metrics for measuring return on investment from social software are also outlined.
This document discusses implementing an enterprise social network. It recommends a 5 step process: 1) Define your vision, 2) Map use cases to business value, 3) Prioritize use cases, 4) Work socially to drive success of prioritized use cases, and 5) Evaluate and adapt based on usage statistics. It provides an example use case of the sales team capturing and sharing market intelligence more easily and quickly using the social network rather than the current intranet system. The document emphasizes that successful implementation is 80% dependent on organizational culture and communication, not just the technology.
In 3 sentences: The document discusses digital marketing trends for 2013 and highlights key services around social media marketing, community engagement, content marketing, and social customer support. It provides examples of companies like Commonwealth Bank of Australia and Comcast that are leveraging social media to better connect with customers. The agency focuses on helping clients grow by leveraging the social internet and building a team to deliver innovative social media solutions.
Singtel ConnectPlus IP VPN - B2B Digital StrategyKunal Robert
1) The document proposes digital marketing strategies to increase brand awareness of SingTel's ConnectPlus IP VPN product for target customers including CIOs and network managers in Asia Pacific.
2) Research findings indicate that the buying process begins digitally but ends with personal connections, and that social media and content play a key role in purchase decisions.
3) Two key ideas are presented: creating an online content hub and community on LinkedIn, and creating hyper-personalized videos targeting individual CIOs.
- Inkat Technologies is a digital technologies and experiences organization headquartered in Bangalore with experience developing solutions for large global and Indian companies.
- They offer social CRM solutions including social analytics platforms, CRM products, and business intelligence frameworks to provide an integrated view of customers across online and offline channels.
- Their social CRM stack allows companies to track social media conversations, generate leads, resolve customer issues, and more to improve marketing, sales, customer service, and innovation.
IBM NYSE event - 1-16 Ambuj Goyal Transforming Data Economics and our New FLA...Cliff Kinard
The document discusses how IBM's Flash and data virtualization technologies can radically optimize data architectures. Case studies show customers achieving major benefits like reducing an SAP workload time from 6 hours to 6 minutes, cutting storage costs in half, and migrating large amounts of data with zero downtime. IBM has significant investment and momentum in this area with thousands of systems purchased and exabytes of data under management.
Mckinsey Report on Unlocking the potential of the Internet of thingsAjay Alex
Interoperability between IoT systems is critical, enabling 40% of potential value on average. While the hype around IoT has been great, the research finds the potential economic impact may be even greater at $3.9-$11.1 trillion annually by 2025 across various settings such as factories, cities, vehicles, and human health. However, capturing this full value will require addressing issues such as interoperability and utilizing the vast amounts of data generated.
This document provides an overview of big data and its potential value for government agencies. It begins by defining big data based on the three Vs - volume, velocity, and variety. It then discusses trends driving the explosion of data and some potential uses of big data across various government missions like healthcare, transportation, education, cybersecurity, and more. The document also presents case studies of early adopters of big data and discusses technical considerations, recommendations for getting started, and public policy issues related to big data. Overall, the document aims to demystify big data and provide guidance to agency leaders on harnessing its value.
The document discusses improving Hive metadata performance by using HBase as the backend storage instead of a relational database. It describes storing Hive metadata in HBase tables to provide faster access and greater scalability than when using a relational database. The system caches metadata in memory and uses transactions to manage concurrent access to the cached and stored metadata. Experimental results showed significant latency improvements over using a relational database backend.
The client is a US-based product company that offers an enterprise search and discovery platform based on big data technologies. They added a new SQL interface and wanted to benchmark its performance against other alternatives like open source Hadoop+Hive. TenXLabs researched the TPC-H benchmark, generated test data, built clusters for the client's product and Hadoop+Hive, and developed a test harness and web tool to run queries and collect performance statistics to compare the systems. The client was able to identify areas for improvement and was surprised their product performed well compared to MySQL in some cases.
O documento discute os principais conceitos e tecnologias relacionadas a Big Data, incluindo a transformação de dados em informações, análise em nuvem, ecossistema e infraestrutura para Big Data. Casos de sucesso mostram como empresas usaram serviços AWS como EMR, Redshift e Data Pipeline para obter visibilidade, reduzir custos e acelerar processos analíticos.
Hadoop World 2011: Hadoop vs. RDBMS for Big Data Analytics...Why Choose?Cloudera, Inc.
When working with structured, semi-structured, and unstructured data, there is often a tendency to try and force one tool - either Hadoop or a traditional DBMS - to do all the work. At Vertica, we've found that there are reasons to use Hadoop for some analytics projects, and Vertica for others, and the magic comes in knowing when to use which tool and how these two tools can work together. Join us as we walk through some of the customer use cases for using Hadoop with a purpose-built analytics platform for an effective, combined analytics solution.
This document describes a case study of an insurance company implementing a pay-how-you-drive model using telematics data from sensors in vehicles. The insurance company analyzes driving data like speeding, hard braking and acceleration to better assess customer risk and set premiums based on actual driving behavior rather than group projections. The company implemented a Hadoop data platform to process large volumes of sensor data to gain insights into driving patterns and identify high-risk behaviors to improve risk assessment and customer segmentation.
Big Data in Stock Exchange( HFT, Forex, Flash Crashes) Dmytro Melnychuk
Little presentation of using Big Data and HFT in Stock Exchange and Forex and potential problems from trades executed by black-box trading. New future for stockbrokers.
This presentation by Think Big principal Matt Cooke and Martin Oberhuber, Senior Data Scientist, discusses high frequency trading, requirements for success, and underlying architectures which may include Apache Spark.
This Big Data case study outlines the Hadoop infrastructure deployment for a Fortune 100 media and telecommunications company.
Hadoop adoption in this company had grown organically across multiple different teams, starting with “science projects” and lab initiatives that quickly grew and expanded. Going forward, some of the options they considered for their Big Data deployment included expanding their on-premises infrastructure and using a Hadoop-as-a-Service cloud offering.
Fortunately, they realized that there is a third option: providing the benefits of Hadoop-as-a-Service with on-premises infrastructure. They selected the BlueData EPIC software platform to virtualize their Hadoop infrastructure and provide on-demand access to virtual Hadoop clusters in a secure, multi-tenant model.
Learn more about this case study in the blog post at: http://www.bluedata.com/blog/2015/05/big-data-case-study-hadoop-infrastructure
1. The document discusses DTCC's use of a digital nervous system (DNS) for training. A DNS allows a company to gather data, analyze it, and make decisions to constantly improve processes.
2. DTCC uses its DNS to collect data from various learning systems and customer feedback, which helps them evaluate the effectiveness and efficiency of their training programs and solutions.
3. The DNS helps DTCC determine if their training capacity meets needs, if solutions are useful and used by customers, and if processes like project management can be improved based on data. This allows DTCC to constantly refine their training approach.
Manthan provides solutions and services across various domains including analytics, information management, big data, social media intelligence, mobile dashboards, master data management, and data quality. It has over 700 associates with expertise in research and development, different engagement models, and over 350 accelerators and solution templates. Services include consulting, implementation, custom development, and managed services.
H rcom still wondering about social learning_finalMike Merriman
Still wondering about “social” learning?
DescriptionWhat is social learning and how can it transform your employee experience? How do workplace communities foster a collaborative company culture, in which the collective wisdom of the masses is as highly valued as the insights of “experts?” More importantly, how can we successfully leverage this trend and fully realize the positive business impact that this promises?
Corporate learning has traditionally focused solely on the transfer of information, knowledge, and expertise. This is being challenged and transformed by interactive, collaborative exchanges through social tools, collaboration and online communities, providing a full employee experience. Increasingly, traditional learning is evolving into a community dynamic, initiating more open, honest conversations and proving to have a powerful impact on job and business performance.
In this session, attendees will learn:
1. How to leverage collaborative tools, including online communities and social networking to foster workforce learning and development
2. How to build a sustainable and productive employee experience
3. How organizations can improve business functions, including brand and partner experience, customer experience and employee experience through social learning and community
H rcom still wondering about social learning_finalMike Merriman
Still wondering about “social” learning?
DescriptionWhat is social learning and how can it transform your employee experience? How do workplace communities foster a collaborative company culture, in which the collective wisdom of the masses is as highly valued as the insights of “experts?” More importantly, how can we successfully leverage this trend and fully realize the positive business impact that this promises?
Corporate learning has traditionally focused solely on the transfer of information, knowledge, and expertise. This is being challenged and transformed by interactive, collaborative exchanges through social tools, collaboration and online communities, providing a full employee experience. Increasingly, traditional learning is evolving into a community dynamic, initiating more open, honest conversations and proving to have a powerful impact on job and business performance.
In this session, attendees will learn:
1. How to leverage collaborative tools, including online communities and social networking to foster workforce learning and development
2. How to build a sustainable and productive employee experience
3. How organizations can improve business functions, including brand and partner experience, customer experience and employee experience through social learning and community
Company "Owned" Social Networks / CommunityiGo2 Pty Ltd
What are the key components of a Company "Owned" Social Network:
- A single platform that supports internal, external and extranet communities so that you can leverage a single technology to support your community needs now and into the future.
- Unparalleled community design that empowers our customers to create award-winning communities and micro-communities with an integrated theme design studio that makes it simple for designers to configure the look and feel of your community according to brand standards.
- A complete set of integrated social applications including but not limited to blogs, forums, wikis, rich media, social search, profiles, microblogging, activity feeds, tagging, tag clouds, RSS, discussion threads and comprehensive community administration.
- Branded mobile communities optimized for modern, touch-screen mobile devices including the Apple iPhone, Blackberry Torch and Android phones
Microsoft Bizspark Presentation - Digital Economy EventLee Stott
Presentation on Microsoft BizSpark for Nottingham University Digital Economy YES event for Biotech start-ups. visit www.bizspark.com for more details of BizSpark
The document introduces building a data science platform in the cloud using Amazon Web Services and open source technologies. It discusses motivations for using a cloud-based approach for flexibility and cost effectiveness. The key building blocks are described as Amazon EC2 for infrastructure, Vertica for fast data storage and querying, and RStudio Server for analytical capabilities. Step-by-step instructions are provided to set up these components, including launching an EC2 instance, attaching an EBS volume for storage, installing Vertica and RStudio Server, and configuring connectivity between components. The platform allows for experimenting and iterating quickly on data analysis projects in the cloud.
Cogent Company is an IT and management consulting firm that specializes in helping clients solve business problems through technology solutions. The document describes three success stories where Cogent helped clients:
1. An upscale retailer complete a delayed mobile application project on time for important marketing campaigns. Cogent assessed the project, validated priorities, and accelerated completion through additional resources and scope adjustments.
2. A pathology services firm build business intelligence capabilities by integrating multiple lab systems into a data warehouse for unified reporting and analysis.
3. A broker services firm deepen insights for carrier partners by leveraging accumulated data in QlikView to provide pre-aggregated metrics on product performance.
ICF is a leading provider of consulting services with a balanced portfolio across government and private industry clients. It has over 4,500 employees globally, approximately $1 billion in annual revenue, and a track record of strong organic growth and low employee turnover. ICF offers strategic advisory and operational implementation services across various domains including environmental, energy, health, digital, and government.
Version 1 is Ireland's leading IT consulting and outsourced managed services company, established in 1996. It has 330 IT professionals across offices in Dublin, Cork, and Belfast serving clients in all industry sectors. The document provides details on Version 1's mission, sectors served, partnerships, areas of expertise including Microsoft and Oracle, technology partners, hiring process, benefits offered to employees, and contact information.
SharePoint Intranet Trends & Best Practices: 2010 and beyond Optimus BT
Latest and greatest trends in enterprise intranet along with a few best practices in Enterprise content management, Information architecture, user experience, Governance, social networking and Collaboration.
A reference and benchmarking standards material for those considering building an intranet, in some stage of intranet development or for those, who plan to realign their corporate intranet to meet certain objectives.
from Optimus BT Insights | SharePoint Intranets
The webinar discusses how businesses are facing increasing pressure to work smarter, build trust with customers, and improve customer experiences, and that adopting a social business model can help by enabling ideation, sharing, listening, and change across customer, employee, partner, and brand experiences. The document outlines the elements of a social business ecosystem and how social approaches can improve employee satisfaction, customer engagement, and overall customer experience.
The 2013 Energize conference hosted by the Energy Commercialization Center, a DOE-supported center at the U of Utah. I get to do another primer on lean!
Telligent - Secrets To Building Sustainable Online CommunitiesTelligent
While there are huge benefits to an online community, at least 70 percent fail. Yet despite this failure rate, leading communities aren't just surviving; they are thriving. What sets these communities apart from the rest? How can you sustain an online community that provides a competitive edge?
Now you can learn the secrets of a successful community, including:
The most common fallacies of online communities
The importance of getting beyond the technology to strategy
The impact of the community life cycle
The benefits of harnessing user generated knowledge
Join Telligent founder and CTO Rob Howard for How to Build a Sustainable Online Community, and walk away with practical, action-oriented insights to help you transform your community from stale to effective.
Take Your Sales Pipeline Reporting to the Next Level 05-30-2012vraopolisetti
This document summarizes a Salesforce.com user group meeting on May 30, 2012 about the business analytics platform GoodData. GoodData was founded in 2007, has over 4,000 customers, 152 employees worldwide, and has raised $28.5 million in funding. The platform provides an integrated, end-to-end architecture purpose-built for the cloud that can connect to any data source and features deep presentation and business mashup capabilities. GoodData also offers consulting support and a customer success program to ensure rapid and ongoing success with its platform.
GadellNet is an IT consulting company founded in 2003 in Brentwood, Missouri that has since expanded to include an office in Carmel, Indiana. The company focuses on providing outsourced IT support and consulting services primarily to small businesses and educational institutions under 250 employees. GadellNet prides itself on exceptional customer service and satisfaction, with a measured customer satisfaction score of 4.98 out of 5. The executive team is also involved in several community organizations in the areas.
This document provides information about managing a career in IT and the services offered by Fortress Technology Planners. It discusses how the IT field is constantly changing, the importance of treating your career as a portfolio with a balanced approach, and some common pitfalls to avoid like weak growth opportunities. Fortress offers services like technology planning, applications development, and IT support. It aims to create a world-class IT company where both businesses want to use its services and individuals want to work.
I had the honor of guest lecturing at Georgetown University in an Integrated Marketing MBA class. This presentation highlights some of the topics discussed in the class, specifically on how the world has changed and today's marketer needs to rethink how to approach marketing.
Similar to Developing Innovation Through Social Collaboration: A Case Study in Big Data Analytics (20)
Intro to OmniSocial Engaged - Social Engagement for Brand Affinity and Custom...Mzinga
Introducing to Mzinga's OmniSocial Engaged platform which enables brands to engage with their fans, consumers, and customers in branded conversations across their owned web and mobile experience.
"The Pulse" - Social Learning Use Case - Mzinga & Convey Health Solutions - Mzinga
Find out how Convey Health Solutions is enabling social learning and employee collaboration with their internal community The Pulse, powered by Mzinga's OmniSocial Learning platform.
Turn Social Business Strategies Into Business IntelligenceMzinga
This document discusses measuring social business strategies and initiatives. It begins with introductions and an overview of social business elements like ideating, sharing, listening, and changing. Examples are provided of how companies like SyncMyRide and TIAA-CREF have implemented social strategies and measured outcomes like improved customer support response times, increased engagement, and higher retention rates. The document advocates establishing goals and key performance indicators to track metrics like traffic, costs, satisfaction, leads, and referrals. It also provides best practices for social business measurement, like having a clear strategy and tools, and addressing potential obstacles organizations may face in effective measurement.
Invigorate Your Customer Experience Through Social LearningMzinga
1) The document discusses using social learning solutions to leverage employees' idle time for training and development activities in order to improve customer experience, productivity, and engagement.
2) It provides an example of a global customer service company that implemented social learning solutions to efficiently deliver training to its 65,000 worldwide workforce during idle times. This resulted in 70% improved administrative efficiency and doubled solution licenses due to ROI.
3) Key recommendations for success with social learning include identifying champions, developing strategy and content plans, selecting the right solution, listening to audiences, utilizing idle time, and measuring results.
Today's organizations face mounting pressure to develop talent, work smarter and more efficiently, and improve loyalty and satisfaction. Social learning solutions that provide on-demand access to content, experts, and communities can help organizations rise to these challenges. Mzinga is a leading provider of social learning solutions that use analytics and social intelligence to help improve employee development, customer experience, and business results. Mzinga's next-generation framework includes content, applications, open platforms, and networks to facilitate informal learning and knowledge sharing.
The document discusses social learning solutions from Mzinga. It outlines Mzinga's vision to provide unique insights into customers' needs through social learning platforms. Mzinga offers a next-generation solution framework including content, applications, open platforms and networks. Their role-based solutions provide value in areas like HR, customer experience, learning and marketing. Mzinga's platform aims to improve employee development, customer experience and leverage multi-site capabilities. It also discusses Mzinga's analytics and social intelligence capabilities including community monitoring, benchmarking and social media listening.
Social intelligence refers to understanding social behaviors and dynamics that enable repeated return on investment through social media. It allows businesses to personalize their processes more precisely by learning from social interactions within communities. Understanding these social intelligence dynamics can help businesses expand persistently and achieve social ROI through integrating community insights into their operations.
Social search combines traditional search with social data and behaviors to provide search results that are influenced by a user's social connections and interactions. It analyzes a user's social graph, interests, and search history to surface relevant results from friends and colleagues. For example, a search for "content technology conferences" may return recommendations from a friend who is knowledgeable on the topic or had attended similar events. The benefits of social search include accessing personalized results and expertise from one's social network.
Social CRM DeMystified: The Business & Customer Benefits Mzinga
The document discusses social CRM, including its definition, benefits, and how companies can get started with it. Social CRM is defined as transforming the customer experience through collaboration and engagement between customers and businesses. It provides benefits such as reducing costs, improving customer loyalty, and gaining market insights. The document provides examples of how companies have used social CRM and recommends businesses determine goals, recruit champions, focus on value, and monitor efforts.
The document summarizes a presentation about using social media and networking for marketing communications. It discusses different types of social tools, how they can be used to engage audiences and achieve marketing goals, and provides examples of how some leading brands are utilizing social media. The presentation agenda includes discussing social tool types and interactions, social marketing strategies, use case examples, and a Q&A session.
The document discusses defining a social learning strategy and provides three examples of social learning initiatives. It describes the audiences, challenges, approaches, instructional design considerations, tools/technologies, and culture for each initiative. The initiatives include a sales team training rollout, training bank examiners, and ongoing sales team training.
Overcoming Top 10 Objections To Social Learning V2Mzinga
The document discusses overcoming objections to social learning. It outlines 5 common objections: 1) employees will socialize instead of work; 2) lack of content control; 3) inaccurate information; 4) relevance to training; and 5) lack of ROI measurement. For each objection, the presenters Dave Wilkins and Kevin Jones provide counterpoints on how social learning addresses the concern and can improve learning outcomes. They encourage participants to submit additional objections for discussion.
The document summarizes a conversation between Barry Libert, author of Barack, Inc., and Don Tapscott, author of Grown Up Digital. They discuss how the rise of social media and new technologies are changing business and how companies can leverage these tools to better engage with customers, especially younger generations entering the workforce. The authors provide three main ideas: 1) The world is changing as new technologies are embraced more widely 2) The future of business is social as people increasingly connect online 3) Companies should start experimenting with these new technologies to improve communication and collaboration.
Embracing Social Learning Across The EnterpriseMzinga
The document discusses the rise of social learning across enterprises. It argues that the nature of communication has changed from one-to-one to many-to-many. Also, workforces have changed with older workers retiring and younger workers having different expectations. Traditional training methods are ineffective. Social learning uses social media and user-generated content to improve learning in a more informal way. The document presents three models for implementing social learning and discusses benefits like increased scale, throughput, and sharing of expertise.
Social Learning And The Recession Five Survival TipsMzinga
The document summarizes a webinar on using social learning strategies to survive economic recessions. It outlines 5 challenges learning organizations may face during recessions and suggests addressing them by expanding social learning approaches. These involve including external partners and customers, focusing on facilitation over content creation, collaborating across departments, developing personal learning networks, and prioritizing collaboration over measurement. Resources for further information on social learning are also provided.
The document discusses how social media can provide more value and return on investment for marketers. It outlines how social media allows for word-of-mouth marketing at scale, and how companies can measure success through metrics like customer spending, loyalty, and influence. Examples are given of how different companies have used social media to build customer loyalty, increase brand credibility, and expand their market reach.
The document outlines 7 key components for building a successful online community or social media presence: 1) developing a membership acquisition and retention plan, 2) having a clear strategy and defined business objectives, 3) ongoing community management, 4) effective member communication, 5) proper content and moderation, 6) using the right tools, and 7) a thoughtful rollout process. It provides examples of successes and lessons learned for each component from various organizations' community experiences.
The “Amazon Model” and “Community Model” - the intersection of LMS and Learni...Mzinga
The document discusses two models for learning and development - the Amazon model and the Community model.
The Amazon model focuses on using social media and networking around formal learning resources, like discussions and comments about courses. The Community model focuses on social media and networking as the primary means of learning, through communities of practice and expertise sharing.
The role of instructional designers may change under these new models, from developing formal content to facilitating communities and making connections between people. Skills like community management and moderation may become more important.
Dive into the realm of operating systems (OS) with Pravash Chandra Das, a seasoned Digital Forensic Analyst, as your guide. 🚀 This comprehensive presentation illuminates the core concepts, types, and evolution of OS, essential for understanding modern computing landscapes.
Beginning with the foundational definition, Das clarifies the pivotal role of OS as system software orchestrating hardware resources, software applications, and user interactions. Through succinct descriptions, he delineates the diverse types of OS, from single-user, single-task environments like early MS-DOS iterations, to multi-user, multi-tasking systems exemplified by modern Linux distributions.
Crucial components like the kernel and shell are dissected, highlighting their indispensable functions in resource management and user interface interaction. Das elucidates how the kernel acts as the central nervous system, orchestrating process scheduling, memory allocation, and device management. Meanwhile, the shell serves as the gateway for user commands, bridging the gap between human input and machine execution. 💻
The narrative then shifts to a captivating exploration of prominent desktop OSs, Windows, macOS, and Linux. Windows, with its globally ubiquitous presence and user-friendly interface, emerges as a cornerstone in personal computing history. macOS, lauded for its sleek design and seamless integration with Apple's ecosystem, stands as a beacon of stability and creativity. Linux, an open-source marvel, offers unparalleled flexibility and security, revolutionizing the computing landscape. 🖥️
Moving to the realm of mobile devices, Das unravels the dominance of Android and iOS. Android's open-source ethos fosters a vibrant ecosystem of customization and innovation, while iOS boasts a seamless user experience and robust security infrastructure. Meanwhile, discontinued platforms like Symbian and Palm OS evoke nostalgia for their pioneering roles in the smartphone revolution.
The journey concludes with a reflection on the ever-evolving landscape of OS, underscored by the emergence of real-time operating systems (RTOS) and the persistent quest for innovation and efficiency. As technology continues to shape our world, understanding the foundations and evolution of operating systems remains paramount. Join Pravash Chandra Das on this illuminating journey through the heart of computing. 🌟
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
A Comprehensive Guide to DeFi Development Services in 2024Intelisync
DeFi represents a paradigm shift in the financial industry. Instead of relying on traditional, centralized institutions like banks, DeFi leverages blockchain technology to create a decentralized network of financial services. This means that financial transactions can occur directly between parties, without intermediaries, using smart contracts on platforms like Ethereum.
In 2024, we are witnessing an explosion of new DeFi projects and protocols, each pushing the boundaries of what’s possible in finance.
In summary, DeFi in 2024 is not just a trend; it’s a revolution that democratizes finance, enhances security and transparency, and fosters continuous innovation. As we proceed through this presentation, we'll explore the various components and services of DeFi in detail, shedding light on how they are transforming the financial landscape.
At Intelisync, we specialize in providing comprehensive DeFi development services tailored to meet the unique needs of our clients. From smart contract development to dApp creation and security audits, we ensure that your DeFi project is built with innovation, security, and scalability in mind. Trust Intelisync to guide you through the intricate landscape of decentralized finance and unlock the full potential of blockchain technology.
Ready to take your DeFi project to the next level? Partner with Intelisync for expert DeFi development services today!
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
Nunit vs XUnit vs MSTest Differences Between These Unit Testing Frameworks.pdfflufftailshop
When it comes to unit testing in the .NET ecosystem, developers have a wide range of options available. Among the most popular choices are NUnit, XUnit, and MSTest. These unit testing frameworks provide essential tools and features to help ensure the quality and reliability of code. However, understanding the differences between these frameworks is crucial for selecting the most suitable one for your projects.
Main news related to the CCS TSI 2023 (2023/1695)Jakub Marek
An English 🇬🇧 translation of a presentation to the speech I gave about the main changes brought by CCS TSI 2023 at the biggest Czech conference on Communications and signalling systems on Railways, which was held in Clarion Hotel Olomouc from 7th to 9th November 2023 (konferenceszt.cz). Attended by around 500 participants and 200 on-line followers.
The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
Salesforce Integration for Bonterra Impact Management (fka Social Solutions A...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on integration of Salesforce with Bonterra Impact Management.
Interested in deploying an integration with Salesforce for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
3. We‟d love your participation.
Being social is about interacting & engaging each Session Follow-up
other & sharing ideas… so the best way to
After the event, the
experience it, is to just jump in and do it!
following materials will
be made available to all
Feel free to tweet about our discussion
(#mzinga or #asterdata) of you:
• Presentation slides
Join the chat. If you have any advance questions
• Webinar recording
during the presentation, just add them into the
chat now and we’ll address them at the end of the • Chat transcript
session
We also know some of you will prefer to just listen;
that’s cool too
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4. Introductions
Steve Wooledge
Aster Data Center of Innovation,
Teradata Corporation
Senior Director of Marketing
@swooledge
Steve.Wooledge@Teradata.com
Navdeep Alam
Mzinga
Director of Data Architecture
@yoshinav
nav@mzinga.com
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5. Agenda
Topic
Company & Case Study Overviews
Developer Community: Strategy & Results
Analytics: Measuring Business Trends
Q&A
5 Teradata Confidential and Proprietary
5
6. Who is Mzinga?
Market SaaS social software, services and analytics provider
Experience 40M users & 15,000 communities under management
Solution OmniSocial- social business ecosystem solution
# of Customers 300 clients
Sample Customers
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7. Mzinga Social Business Ecosystem
• Social business
outsourcing
• Indirect revenue
streams
• Listening & • Developer
engagement networks
• Brand building
Partner
• Demand
generation Experience
• Social
commerce Brand
Mzinga Social Employee
Experience Business Experience
Ecosystem
• Engagement &
Customer collaboration
Experience
• Satisfaction &
• Streamlined retention
client acquisition
• On-boarding &
• Customer recruiting
engagement
• Social learning
• Loyalty &
retention
• On-demand
support
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8. Who is Teradata Aster?
The leading innovator in the ‘big data’ analytics market
Teradata Aster MapReduce Platform: MPP Analytic Platform with a
MapReduce analytic framework within a database platform
For the Data Scientist: Brings the science of „big data‟ to the masses with MapReduce
functionality delivered through the analytic language of business, standard SQL
Delivers New Analytics: Provides businesses with new, breakthrough analytic
applications with high-performance and pre-packaged pattern, path and graph
SQL-MapReduce® analytic modules
On Multi-structured Data: Leverages multi-structured data sources for increased
analytic breadth & accuracy
A Teradata product line as of April 2011
Customers
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9. What is “Big Data?”
Big Data is more than size – it requires new technologies
“CIOs face significant
The Four Axes of Big Data
challenges in addressing
the issues surrounding big
data…
New technologies and
applications are
emerging (examples
include Hadoop and
MapReduce)
Relational
and should be investigated
to understand their
potential value.”
Source: CEO Advisory: ‘Big Data’ Equals Big Opportunity,
Gartner, 31 March 2011.
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10. Examples of New Multi-Structured Data
New data types require more than SQL for rich exploration
Data types collected as big data and/or using with advanced analytics
Structured (tables, records)
Semistructured (XML and similar)
Complex (hierarchical or legacy)
Events (messages, usually in real time)
Unstructured (text, audio, video)
Social media (blogs, tweets, social networks) Diverse data types
Web logs and clickstreams compound the big
Spatial (long/lat coordinates, GPS output) data analytics
Machine-generated (sensors, RFID, devices) problem
Scientific (atronomy, genomes, physics)
Other
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
†Source: “Big Data Analytics”, Survey of 325 companies.
TDWI 2011
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11. Big Data Analytics:
A Competitive Advantage Across Industries
Media &
Financial Services &
Internet / Tech Retail Information
Insurance
Use Cases Use Cases Services
Use Cases
Use Cases
• Social networking • Real-time fraud • Digital marketing • Predictive and granular
graph analysis & link analysis attribution forecasting
• Crowd-sourcing • Tick data analysis • Online consumer • Advanced click-stream
• Virality analysis • Trading surveillance behavior/patterns analysis
• Content targeting • Multi-variate pricing • Advanced click-stream • Digital media
analysis for insurance analysis consumer micro-
• Advanced click-stream
analysis • Behavior pattern • Online targeting for targeting
matching personalization/ • Ad optimization
recommendations
Need for deep data analysis…on TB‟s to PB‟s of data…
“Analytics themselves don't constitute a strategy, but using them to optimize a
with minutes to seconds response times
distinctive business capability certainly constitutes a strategy.”
- T. Davenport & J. Harris, Competing on Analytics: The New Science of Winning
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12. Teradata Aster MapReduce Platform
Analysts Customers Business Users Data Scientists
Analytic & Advanced Reporting Applications
• 50+ pre-built analytic modules
Develop Rapid Analytics • Visual IDE; develop apps in hours
Development • Many programming languages
• SQL-MapReduce® framework
Process
Embedded Analytic • Analyze both structured
Processing & multi-structured data
• Linear, incremental scalability
• Commodity-hardware based
Store
Massively Parallel Data • Software only, cloud, or appliance
Storage • Relational-data architecture can
be extended for non-relational types
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13. Why Do Data Scientists Need a Community?
• New technology
- Increase understanding of what can be done with:
• Teradata Aster MapReduce Platform
• Aster‟s SQL-MapReduce® analytic framework
• Leverage knowledge of the group
- Share custom code
- Share ideas
- Ask questions
- Simplify development
• Provide peer support, reusable source code
• Grow community around Teradata Aster MapReduce Platform
and SQL-MapReduce
Accelerate use of SQL-MapReduce
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14. Aster Data Developer Portal Overview
Accelerate understanding and adoption of SQL-MapReduce®
Aster Customers
Data & Users Goal
• Raise awareness of SQL-MapReduce
capabilities
Aster Data • Accelerate creation and adoption of
Developer Portal SQL-MapReduce analytic applications
Approach
• Developer Portal for collaboration and
support of growing SQL-MapReduce user
community
• Designed to facilitate sharing of
SQL-MapReduce use cases and code
• Supported by Aster Data with code
examples, expert content
• Forums • Expert blogs
• Initial launch to customers
• Code sample • Collaboration
repository features
Currently available to all Aster Data
customers and key partners
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15. Best Practices to Foster Sharing and Information
1 - Educate
• Become a one stop shop
Product documentation
Recorded marketing demos
Training decks
Blogs from thought leaders
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16. Best Practices to Foster Sharing and Information
2 - Engage
• Members need solid education foundation before communicating
• Then they are confident enough to begin engaging
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17. Best Practices to Foster Sharing and Information
3 - Incent
• Members have education, sense of community
Now show us what you‟ve got
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18. How the Community Benefits Data Scientists
• Learn about SQL-MapReduce
- Sources beyond Aster training
• Apply SQL-MapReduce technology to real-world problems
• Stand on the shoulders of others
- New ideas and code for solving problems not yet considered
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19. How the Community Benefits Aster
Collaboration fosters learning, brand visibility, collaboration
• Internal Benefits • External Benefits
- Increased value for customer - Thought leadership
- Powerful branding
- Stronger knowledge base
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20. Results
Growing knowledge base, satisfied customers
• Result: 90% of customers have registered
• Engagement
- “Downloads” area is most visited area
- “Discussions” is second most visited area
• Downloads area
- This is a one-stop shop for Aster customers downloading analytic code
- Analyze “Downloads” leverage content to grow “Discussions” area
• Up Next
- Teradata Aster technical support leveraging portal for delivering
common SQL-MapReduce analytic modules
- Roll out community to broader audience
- Applying analytics more broadly to accelerate community engagement
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21. Social Intelligence & ROI
Content, behaviors, acti
vities & interactions
Business results
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22. Mzinga Advanced Analytics Architecture
Metadata: Blog Info, Profile
Info, Relationship Info, etc.
Blogs, Comments, Discuss
ions, Courses, Programs,
etc.
Audio & Visual
Text,
Images,
etc.
Metadata
Repository
“Big Data”
• Increased processing speed enabled by
proprietary algorithms
Extensible Metadata Model Flexible outputs
• Efficient loading, storing and analyzing • Multiple interactive dashboards, analytics
of terabytes to petabytes of data • Easily create your own reports and analytics by
leveraging reusable data elements and report types, including shared and
saved reporting to be available in stages
• Redundancy and failover support via • Increased development speed of your future analytics
advantages of MPP and reporting needs • Reduce report customizations
• More flexible, comprehensive data insight, including
comparative metrics
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23. Sample metrics that matter
Analyze users & behaviors
User activity, adoption & retention
User engagement, influence, & trends
User reputation & ranking
Track content & apps
Popular topics, rankings, & trends
Popular applications
Use Cases
Identify subject matter experts for
incentives based on activities and growth
Identify positive and negative trends that
may impact your social strategy
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24. Comprehensive business intelligence
Content Voices Behaviors/Interactions Social Graphs User Info Business Data
Analytics Platform
Visualizations Intelligence Applications
Consolidate and associate Analyze data for Drive business decisions and
data from various sources insights, trends, patterns connect with employees and/or
and discover assets customers
Recommendation Gamification Rewards Benchmarking ROI
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26. Thank you for joining us!
Stay engaged & learn more
• Participate in our Social Analytics Big Data survey
Keep an eye out for the invitation & chance to win!
• Visit asterdata.com to learn more about Big Data
Upcoming events, best practices, and more!
• Visit mzinga.com to learn more about social analytics
Upcoming events, eBooks, and more!
26 Teradata Confidential and Proprietary
Editor's Notes
We are delivering groundbreaking technology for analyzing new types of data quickly, at large volumes, for a growing set of customers.
(Audience may not be entirely technical, so worth explaining “big data”)
Updated with graphic from TDWI….
Although the “data scientists” performing big data analytics sounds like a very niche group, a variety of industries are confronting these challenges to gain a competitive edge. A lot of the technology was initially developed by Internet companies, but industries such as financial services, retail, and media are among those that are recognizing significant benefits. You can see some of the use cases they are tackling (INSERT EXAMPLES) in this slide.
Just as the “data scientist” is a new persona we see in the market, our SQL-MapReduce framework is a (relatively) new way to do advanced analytics. This graphic shows how the framework fits into Aster’s solution.
As I mentioned, data scientists are new personas, and SQL-MapReduce is a new tool. These analytics professionals may understand the use cases before they purchase Aster Data’s solution, but we need to continue educating current and potential SQL-MapReduce users about how our platform enables new and differentiated analytics. We can do provide this education through sharing and discussion of ideas and insightful examples.By building a community, we can improve the experience of data scientists using Aster Data’s products. We can increase information and resources available by facilitating collaboration and discussion and providing educational content.
* Built based on customer request for way to share their custom code with other customers trying to solve big data analytics challenges.
This is cutting edge techanology. We want to this community to be the one-stop shop for our customers to learn about it. We are provide everything we can:Product documentationDemos from marketingDetailed training slidesRecorded training webcastBlogs on cutting-edge ideas from Analytics teamAlso promote aggressively. Announcement builds on Analytics Center, Aster Data Developer Express initiatives announced earlier.Lead message per audience:Press: new community harnesses growing momentum around SQL-MapReduce as a critical tool for big data analytics, enabling collaborative development of solutions on Aster Data Analytic PlatformAnalysts: new community extends Aster Data initiative to provide comprehensive approach to enabling big data analytics, building on Aster Data Analytics Center and downloadable Integrated Development Environment. This initiative drives broader and faster adoption of Aster Data Analytic Platform and its competitive differentiators while accelerating innovation by expanding resources available to customersCustomers: new community offers exclusive access to expert discussion and sample code to valued Aster Data customer experts, enabling easier and faster creation of SQL-MR analyticsData scientists and other analytic developers: new community of experts enables rapid collaborative development of SQL-MapReduce analytics while enabling recognition of key experts
After users feel knowledgeable, they can ask intelligent questions. We can engage them with our support teams, analytics teams, field sales teams. Internally, we encourage anyone from within Teradata Aster who can answer questions or pose interesting topics to get involved. While we have a handful of people focused on developing content and posting it to the portal, it should not look like a one-man marketing show. We want thought leaders working directly with customers in here.
This is when your community becomes more self-sustaining. It will still require moderation and management – for example, you’ll need to monitor for questions directed to your organization, and send out regular updates on activity to keep users engaged – but your users have become the contributors, because you have provided the educational foundation for them to do soAnd MADE IT WORTH THEIR WHILEInitially, we hoped we could take the “if you build it, they will come approach,” despite some solid guidance from Mzinga. After all, we saw the obvious value in the community or we wouldn’t have built it in the first place. But in doing so we overlooked the fact that the very things that were driving us to create the community – the new technology, the opportunity to share information between customers, to grow the knowledge base – required us to follow this educational process.Key constraint is limited number of active SQL-MR users and limited SQL-MapReduce knowledgeWill grow as Aster Data customer base growsCan help accelerate growth with educational contentPeople need encouragement to come back to portalSend out occasional summaries of new, interesting information on portalCreate “learning paths” in portal that guide people to interesting and useful contentPeople needs incentives to share informationEnable badging system with rewards for badged usersRun contests and giveaways Add other ideas about how to engage – badge, gamification, etc..
While it is designed for Aster customers, the community also benefits Aster itself.Internally, we have achieved goals around customer value.Externally, we are recognized as a thought leader for launching the community.
Turn over to Nav to go through slide on Technology Community that he presented at PARTNERS
Turn over to Nav to go through slide on Technology Community that he presented at PARTNERS