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Ask, measure, learn 
LUTZ FINGER 
LINKEDIN 
OCTOBER 2729, 2014 ORLANDO SOCIALMEDIA.ORG/SUMMIT2014
LutzFinger.com 
Ask Measure Learn 
@LutzFinger
LutzFinger.com 
Promise of Social Media
LutzFinger.com 
ASK the right Questions. 
MEASURE the right data – even if 
it is not Big data. 
Take Actions and LEARN from them. 
?
LutzFinger.com 
One Framework?
LutzFinger.com 
? 
Marketing 
Sales 
PR 
Customer Care 
Market Research 
Products
LutzFinger.com 
Marketing 
Sales 
PR 
Customer Care 
Market Research 
Products
LutzFinger.com 
Aja Dior M. 
omgg, my aunt tiffany who work for 
whitney houston just found whitney 
houston dead in the tub. such ashamed 
 sad :( 
Ask – Measure – Learn  Courtesy of Gilad Lotan
LutzFinger.com 
AP news 
Ask – Measure – Learn  Courtesy of Gilad Lotan
LutzFinger.com 
10 
Reach ≠ Influence 
50% is Homophily
LutzFinger.com 
Audience Marketing 
What interests your Audience?
LutzFinger.com 
Content Marketing 
• Other News 
• Trending Content 
• Sentiment 
• Emotionality 
• Time 
• Weather 
• Promotion Pressure 
• Reader Demographics 
• … 
Source: Fisheye Analytics
LutzFinger.com 
Content Marketing 
Source: Fisheye Analytics 
• Other News 
• Trending Content 
• Sentiment 
• Emotionality 
• Time 
• Weather 
• Promotion Pressure 
• Reader Demographics 
• …
LutzFinger.com 
Content Marketing 
• Other News 
• Trending Content 
• Sentiment 
• Emotionality 
• Time 
• Weather 
• Promotion Pressure 
• Reader Demographics 
• … 
Source: Beta Labs
LutzFinger.com 
Content Marketing 
• Other News 
• Trending Content 
• Sentiment 
• Emotionality 
• Time 
• Weather 
• Promotion Pressure 
• Reader Demographics 
• … 
Anger 
Awe 
Anxiety 
Sadness 
Source: Jonah Berger et. al. –likelihood to get onto NY Newsletter
LutzFinger.com 
Content Marketing 
• Other News 
• Trending Content 
• Sentiment 
• Emotionality 
• Time 
• Weather 
• Promotion Pressure 
• Reader Demographics 
• … 
Source: LinkedIn 
Top 4 Topics Koka’s Followers 
Engage With (Sept 29 – Oct 12) 
Personal Brand 
First Step 
Cold Call 
Social Selling Success 
Others 
Alec Baldwin 
Movie: Glen Garry Glen Ross 
Content Amplification 
Deceptive Pricing Practice 
Not-obvious Obvious 
Koka Sexton 
Followers
LutzFinger.com 
Content Marketing 
There is no Truth 
Only 
Algorithms
LutzFinger.com 
Magic Formula 
Reach 
Frequency Engagement 
X X = 
Content
LutzFinger.com 
Engagement is not all equal. 
Source: Upworthy  The Verge 
Word of Caution
LutzFinger.com 
Learn More: j.mp/SocialMediaOrg 
CODE: AUTHD 
Free Stuff 
j.mp/lutzfree
Learn more about past and 
upcoming events 
SOCIALMEDIA.ORG/EVENTS 
OCTOBER 2729, 2014 ORLANDO SOCIALMEDIA.ORG/SUMMIT2014

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