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“By this time next week Rodders…”
FUNDRAISING AND SOCIAL MEDIA
Mark Walker, SCIP
This briefing

•   Framework
•   Examples
•   Suggestions
•   Inspiration
A new fundraising challenge

   What we’re used to
One application @ £1,000s

What we need to learn
 100s of donations @ £10
Why social media?

Listening + understanding
Amplifying + sharing
Connecting + engaging
Cost-effective + usable
Growing + changing
Five top tips

•   Start listening: Join in
•   Be active: 30 mins/day
•   Mini-campaigns: Attract attention
•   Joined up thinking: Integrate
•   Engaging stories: DNA
Yes we can!


Facebook
Twitter
YouTube
Website/Blog
$$$
People
Skills
Charisma
http://www.flickr.com/photos/8832710@N05
Planning
Integration
Storytelling
Training
Teamwork
Meetings
Budget
Policy
Luck
Do you have the right mix?

Recipe
Ingredients
Flavours
Skills
Familiar tools
Experience
“Moistness”
http://www.freeimagearchive.org
What to do

1. Plan
2. Tune in
3. Be useful
4. Be engaging
5. Measure
A sense of direction…




Where are we now
Where are we going?
How will we get
there?
http://londonist.com/2011/11/accessibletubemap.php
Short term campaigns


Two to three months
Community events
Timetable
Focus on action
Measure and reflect
http://www.freeimagearchive.org
Integration

•   Print                 • Twitter
•   Advertising           • YouTube
•   Direct mail           • Website + Blog
•   Press + PR            • Email newsletters
•   Events                • Flickr, SurveyMonkey,
•   Personal selling        Slideshare, etc
•   Seasonal sales        • SMS
•   Product development   • Podcast
•   Pricing
•   Facebook
Twitter

Use it for             •   Which audiences?
• Listening/learning   •   What content?
• News                 •   How frequently?
• Sharing              •   Who and when?
• Fundraising          •   Measurement - bitly




Questions to ask
YouTube

Use it for                   relevant to?
• Explaining             •   How will you produce
• Telling stories            content?
• Fundraising            •   How frequently?
• Learning               •   Who and when?
                         •   Measurement



Questions to ask
• Which audience is it
Your Website

Use it for                • Up to date + accurate?
• Explaining              • Can we easily update it
• Telling stories           ourselves?
• Fundraising             • Who can update it/when?
• News                    • Calls to action?
• Events                  • Feedback mechanisms?
• Opinion
• Campaigning/Influence



Questions to ask
• Who uses our site?
Facebook

Use it for              • Groups vs Fan Pages
• Interaction/Sharing   • Frequency/Workload
• Promotion             • Privacy
• Campaigns/Influence      – Staff, volunteers, servic
• Service Delivery           e users
• Fundraising           • Measurement
• News                     – Quantity vs quality
• Events
• Consultation
Questions to ask
Bolt-ons you may need

JustGiving/MyDonate/PayPal

EventBrite/Amiando

MailChimp/YMLP/DotMailer

Slideshare/Flickr/SoundCloud
Tuning In




            http://www.flickr.com/photos/richevenhouse/2012636456
Tweetdeck
Be useful




            http://www.flickr.com/photos/richevenhouse/2012636456
Be active
Be engaging
Measure. Improve.


Use a spreadsheet
Measure what you can
Do it often
Look for patterns
Share and learn together
Photo by Darren Hester via Flickr
Skills

How to use Facebook/Twitter/etc
How to use your phone/camera/etc
How to edit/upload/embed
How to tell stories/be engaging
What works/good ideas/experience
How to learn/Who can help
Equipment

Computer/internet

Mobile phone

Camera + mic + tripod
A social media checklist
What do we want to achieve?           Email newsletter
 What is our target?                 YouTube
 Who do we want to reach?            SMS
 Who will help us reach them?        Blog
How will we achieve it?               Flickr
 What is our message?                PR
 What stories will we tell?          Print
 Which tools will we use?            Direct mail/post
 Where will we start?                Advertising
 Who is going to do what?            Other:
 What will we measure?
 Who will be involved?


What is in the communications mix?
Routine

30 minute steps
  – Check out who’s doing what on Twitter
  – Research your competition
  – Post a blog entry
  – Read a book/magazine/blog
  – Share a useful snippet
  – Produce a story for your monthly newsletter
  – Review your plans
  – Measure results
Five more top tips

1. Start. NOW!
2. Listen and learn
3. Keep practising
4. Measure what you do
5. Get to know your tools
                            Inc Facebook!!
                                
Beth Kanter
www.hubspot.com/marketing-resources/




        http://www.hubspot.com/marketing-
        resources/
Where next?

•   Beth Kanter/Howard Lake/Steve Bridger
•   www.facebook.com/nonprofits
•   Facebook for Dummies
•   www.slideshare.net/scipmark
•   NFP Tweetup
•   Colleagues, trustees, volunteers
•   www.IT4Communities.org.uk
•   www.hubspot.com
Contact us

 SCIP
 Community Base
 Queens Road, Brighton BN1 3XG
 01273 234049
 mark@scip.org.uk
 www.scip.org.uk
 @scipnews
 www.slideshare.net/scipmark

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Fundraising using social media: A briefing

  • 1. “By this time next week Rodders…” FUNDRAISING AND SOCIAL MEDIA Mark Walker, SCIP
  • 2. This briefing • Framework • Examples • Suggestions • Inspiration
  • 3. A new fundraising challenge What we’re used to One application @ £1,000s What we need to learn 100s of donations @ £10
  • 4. Why social media? Listening + understanding Amplifying + sharing Connecting + engaging Cost-effective + usable Growing + changing
  • 5. Five top tips • Start listening: Join in • Be active: 30 mins/day • Mini-campaigns: Attract attention • Joined up thinking: Integrate • Engaging stories: DNA
  • 8. Do you have the right mix? Recipe Ingredients Flavours Skills Familiar tools Experience “Moistness” http://www.freeimagearchive.org
  • 9. What to do 1. Plan 2. Tune in 3. Be useful 4. Be engaging 5. Measure
  • 10. A sense of direction… Where are we now Where are we going? How will we get there? http://londonist.com/2011/11/accessibletubemap.php
  • 11. Short term campaigns Two to three months Community events Timetable Focus on action Measure and reflect http://www.freeimagearchive.org
  • 12. Integration • Print • Twitter • Advertising • YouTube • Direct mail • Website + Blog • Press + PR • Email newsletters • Events • Flickr, SurveyMonkey, • Personal selling Slideshare, etc • Seasonal sales • SMS • Product development • Podcast • Pricing • Facebook
  • 13. Twitter Use it for • Which audiences? • Listening/learning • What content? • News • How frequently? • Sharing • Who and when? • Fundraising • Measurement - bitly Questions to ask
  • 14. YouTube Use it for relevant to? • Explaining • How will you produce • Telling stories content? • Fundraising • How frequently? • Learning • Who and when? • Measurement Questions to ask • Which audience is it
  • 15. Your Website Use it for • Up to date + accurate? • Explaining • Can we easily update it • Telling stories ourselves? • Fundraising • Who can update it/when? • News • Calls to action? • Events • Feedback mechanisms? • Opinion • Campaigning/Influence Questions to ask • Who uses our site?
  • 16. Facebook Use it for • Groups vs Fan Pages • Interaction/Sharing • Frequency/Workload • Promotion • Privacy • Campaigns/Influence – Staff, volunteers, servic • Service Delivery e users • Fundraising • Measurement • News – Quantity vs quality • Events • Consultation Questions to ask
  • 17. Bolt-ons you may need JustGiving/MyDonate/PayPal EventBrite/Amiando MailChimp/YMLP/DotMailer Slideshare/Flickr/SoundCloud
  • 18. Tuning In http://www.flickr.com/photos/richevenhouse/2012636456
  • 20. Be useful http://www.flickr.com/photos/richevenhouse/2012636456
  • 23. Measure. Improve. Use a spreadsheet Measure what you can Do it often Look for patterns Share and learn together Photo by Darren Hester via Flickr
  • 24. Skills How to use Facebook/Twitter/etc How to use your phone/camera/etc How to edit/upload/embed How to tell stories/be engaging What works/good ideas/experience How to learn/Who can help
  • 26. A social media checklist What do we want to achieve?  Email newsletter  What is our target?  YouTube  Who do we want to reach?  SMS  Who will help us reach them?  Blog How will we achieve it?  Flickr  What is our message?  PR  What stories will we tell?  Print  Which tools will we use?  Direct mail/post  Where will we start?  Advertising  Who is going to do what?  Other:  What will we measure?  Who will be involved? What is in the communications mix?
  • 27. Routine 30 minute steps – Check out who’s doing what on Twitter – Research your competition – Post a blog entry – Read a book/magazine/blog – Share a useful snippet – Produce a story for your monthly newsletter – Review your plans – Measure results
  • 28. Five more top tips 1. Start. NOW! 2. Listen and learn 3. Keep practising 4. Measure what you do 5. Get to know your tools Inc Facebook!! 
  • 30. www.hubspot.com/marketing-resources/ http://www.hubspot.com/marketing- resources/
  • 31. Where next? • Beth Kanter/Howard Lake/Steve Bridger • www.facebook.com/nonprofits • Facebook for Dummies • www.slideshare.net/scipmark • NFP Tweetup • Colleagues, trustees, volunteers • www.IT4Communities.org.uk • www.hubspot.com
  • 32. Contact us SCIP Community Base Queens Road, Brighton BN1 3XG 01273 234049 mark@scip.org.uk www.scip.org.uk @scipnews www.slideshare.net/scipmark