Ashley Roberts seeks a customer service position where she can utilize her skills. She has experience as an event supervisor and security guard, cashier, and receptionist. Her skills include proficiency with MS Windows, cash management, problem solving, and multi-line phone skills. She has a high school diploma and experience in customer service, security, and office administration.

1. ASHLEY C ROBERTS
150 NW 191 ST, Miami Gardens, FL 33169 | (C) 786-563-6098 | Angel786305@yahoo.com
professional summary
To obtain employment where I can utilize my skills and proven experience in the field of customer service.
skills
MS Windows proficient Trusted key holder
Exceptional communication skills Proficient in cash management
Creative problem solver Strategic sales knowledge
Quick learner Credit card processing
Multi-line phone talent
work history
Event Supervisor/Security Guard Jan 2012 - Current
Contemporary Services Company Miramar, FL
Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors,
windows, and gates.
Answer alarms and investigate disturbances.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and
maintain security of premises.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of
unauthorized persons, or unusual occurrences.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Circulate among visitors, patrons, and employees to preserve order and protect property.
Cashier Jan 2009 - Jan 2012
Wendy's Inc Miami Gardens, FL
Greet customers, take correct orders and operate cash register correctly.
Coordinate the filling of customer orders ensuring that customers order are packaged correctly as well as food
preparation.
Maintain and ensure that cleanliness standards are followed within the set guidelines.
Utilize the ability to multitask covering all areas as needed to fulfill customer's request.
Receptionist Jan 2009 - Jan 2009
Pendragon Miami Gardens, FL
Answer phones and transferred calls to the appropriate employees.
Greet and assist visitors with signing visitor log and/or escorted them to the appropriate employee within the
office.
Handle questions regarding the nature of the business and/or offer brochures with business information.
Accept and sign for packages, distributes mail, light filling, bookkeeping and scheduling.
Maintain a pleasant appearance of the reception lobby.
education
High School Diploma: 2010
Miami Norland Senior High School (2006-2010) Miami Gardens, FL
Academy of Hospitality and Tourism (AOHT President);National Honors Society (President); Future Business Leaders of
America (FBLA); Foreign Language Club (Vice President and Treasurer) Community Activities: Student Empowerment Project
(STEP); Hands on Miami
Reference: Available upon request