Ryne Hoey has over 15 years of experience in sales, customer service, marketing, and account management roles. He currently works as an Account Facilitator for All-Sportz in the Dominican Republic, where he acts as a direct contact for potential and current clients, working closely with them during product development. Previously, he held roles such as lead server, marketing/sales representative, bank teller, sales representative, personal banker, and cashier/co-manager. He is graduating in May 2016 from Seminole State College with a degree in the Science of Business.
Sales and Account Facilitator with Experience in Customer Service
1. RYNE M. HOEY
1006 Reid Street
Seminole, Oklahoma 74868
405-380-7572 (US Number)
829-961-5332 (Dominican Number)
Objective:
To provide excellent, quality service and sales support for my clients and employer.
Experience:
All-Sportz- Santiago, Dominican Republic
6/16-Current Account Facilitator
As the Account Facilitator at All-Sportz I am the direct contact for both potential and
current accounts as i worked directly with the custoemrs and along side of maufacotirng
lines on the floor in the Dominican Republic. I work closely during your product
development phase to ensure the experience with All-Sportz Apparel flows smoothly
and exceeds clients expectations . I am a direct contact for any and all questions clients
may have. I also work directly with but not limited to CEO’s, President and Vice-
Presidents, Products Designers, Audit Teams, Import and Export, Planning Teams, and
our Production Team. Working with a wide range of individuals both domestically and
internationally which gives me a unique advantage while maintaining an understanding
of what needs to take place for on time shipping and producing exactly what the
customers want and need all while WOWing each one of our customers.
Chili’s Restaurant – Shawnee, Oklahoma
5/13 – 6/16 LEAD SERVER
Deliver excellent customer service to patrons by providing top-notch service welcoming
them to the establishment, serving their orders and assuring all needs are met. Also trained
new servers according to company standards. Constantly a top tier performer in both guest
intent to return, sales per hour, guest per hour, hourly earnings.
Endless Sky – Denver, Colorado
06/2012-05/2013 MARKETING/SALES
A locally-owned health food and supplements store providing a wide range of products
from vitamins, herbs, homeopathic remedies, sports supplements, etc. Took control of sales
and marketing. Recorded new highest in each month, while continuing to grow.
First United Bank – Seminole, Oklahoma
7//11 – 5//12 BANK TELLER
Assist customers with daily transactions including deposits, general inquiries, cross selling,
customer service, referrals and funding ATM machines.
Elite Exteriors - Omaha, Nebraska
4/10 - 6//11 SALES REPRESENTATIVE
Present and sell a variety of products for home improvement after assessing client needs.
2. Energy audits performed to assure financial savings. Products include roofing, vinyl
siding, windows, gutters and doors (exterior entry, patio/sliding). Obtained over 200
customers in first year of employment.
Ryne Hoey
Page 2
Wells Fargo - Omaha, Nebraska
8/07 - 11//07 BANK TELLER
Process customer transactions within established guidelines. Identify and make sales
referrals, recommend alternate channels, cross-sell bank services and product for Wells
Fargo partners. Duties also include safe deposit boxes, merchant/vault, ATM processing,
bonds and coupons, foreign currency and night drop. Earned sales champion award for the
third quarter.
11/07 - 06/08 CUSTOMER SALES & SERVICE REPRESENTATIVE
Provide customer service and support to bankers and store management. Perform wide
range of services including document preparation, account servicing/maintenance and
problems/resolution. Solicit new accounts referrals and cross-sell products and services.
Sales star during first, second and third quarters.
06/08 – 03/10 PERSONAL BANKER
Sell retail banking products and services to customers and prospects. Manage customer
portfolio and provide broad base of financial and credit services. Develop and maintain
relationships with Wells Fargo partners to maximize sales opportunities and achieve
maximum sales standards.
Sales champion first and third quarters.
Belino Firework
6/03-7/13 LEAD CASHIER/CO-MANAGER
Process cash transactions and assist customers as cashier during seasonal employment at
firework tent. As a manager of the tent, ensure all items are stocked and tent is clean and
ready for business on time. Ensure professional conduct is utilized at all times.
Education:
Seminole High School - Seminole, Oklahoma; Graduate May 2007
Seminole State College – Seminole, Oklahoma; Graduating May 2016 Science of Business