1. LEAH S FLEMING
3815 Lee Blvd
Lehigh Acres, FL 33971
Phone: 239-691-5292
Alt Phone: 239-223-5064
Email: Thecolons2012@gmail.com
Objective
Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-
service experience in a challenging environment to achieve the corporate goals; that will enable me to
use my strong organizational skills and ability to work well with people.
Abilities
Leadership
Proper etiquette
Computer literate
Communication
Employment History
Events Call Center Agent
12-2015- Present Sky Zone Ft. Myers, FL
Answering phones in the call center for 3 different cities, and to answer numerous questions. As well as
booking different events such as birthday parties and group events, assist on filling out a pizza order
template and placing the pizza order in a advanced timely manner, taking initial deposit over the phone,
or in person. And making confirmation calls to the people who made their event with Sky Zone and taking
their final payment.

2. Carrier
08-2015/10-2015 GANNETT Ft. Myers, FL
To Deliver news papers daily in a timely manner to specific locations ( hotels, apartments, houses) , as
well as roll all papers assigned to my route before 2am.
Flex Rep
08-2012/08-2015 HERTZ Ft. Myers, FL
Customer Service Rep, Cashier, Lot Attendant, Customer Sales Rep, Instant Return Rep
While working for HERTZ I had to qualify incoming customers so that they were able to rent our vehicles,
Driver VIPs to the airport terminal, Did numerous sales to a wide variety of customers. And to return the
vehicles as they came in.
10995 Terminal Access Rd.
Ft. Myers, FL 33913
239-768-3100
Product Demonstrator
05-2012/08-2012 Triple Point
Food product demonstrator, letting customers try the new products the companies are producing.
And to take inventory on what I was presenting.
Bobby Alldis| Scheduling Coordinator| Direct 858-581-4814 | Fax 858-581-4815 | 9555
Chesapeake Drive, Suite 100, San Diego, CA 92123|
Retail Sales Associate
02/2011 - 12/2011 Ross Fort Myers, FL
Customer Service Rep, Cashier, Stock personel, Fitting room Attendy
While working at Ross I was in charge of the fitting room and making sure customers werent taking more
than a certain amount of merchandise and that they were coming out with the same merchandise. Taking
care of customer returns and exchanges as well as cashing them out. I also stocked the store for a few
months.
The Forum, 3254 Forum Blvd, Fort Myers, FL 33905
(239) 936-1816

3. Restaurant Worker
12/2009 - 02/2010 Subway Lehigh Acres, FL
When I was working at Subway I had to prep the veggies such as cutting the tomatoes, cucumbers, and
onions, as well as date them and store in the refrigerator, clean the dinning area, restock the shelves,
bake cookies and bread, wash dishes, and prepare subs for incoming customers.
4316 Lee Blvd
Lehigh Acres, FL
(239) 303-0240
Education History
Completion Date Issuing Institution Qualification Course of Study
06/2010 Richard Milburn Academy High School Diploma General High School Curriculum
and a couple extra classes
I had a 3.3 GPA level with 32.5 credits when I completed high school.
Honors
While I was enrolled in high school I took a few extra classes which includes Zoology, Sociology, Botany,
Internship, OJT, Journalism, and Business Math. I was also a peer mediator, Zanta club member, and a
Art club member. Some sports I've played during high school include Soccer, Volleyball, Track, Football,
and Softball.
Additional Information
References
Marcy Foster, Cashier
Seminole Casino
239-645-5725
Personal reference known for 12 year(s).
Maria Guitard
239-410-8787

4. Personal reference known for 6 year(s).
Mandy Sands, Assistant
MetLife
239-770-7866
Business reference known for 13 year(s).
Yamilette Madera, Case Worker
Henckle McCoy
239-931-8200 Ext. 11221
Business reference known for 5 year(s).
Pam Carnahan, Counselor
Pace
239-425-2366 Ext. 40
Business reference known for 7 year(s).
Derek Issac
HERTZ
239-240-3561
Business reference known for 3 year(s).
Jalisa Kearse
HERTZ
239-443-8798
Business reference known for 3 year(s).