This document provides an update from the Head of Member Services at AFRINIC. It discusses AFRINIC's commitments for 2015, which include increasing membership base, providing service excellence, and increasing member satisfaction. Membership has increased 15% over 2014, reaching 1216 total members as of May 2015. AFRINIC has also taken steps to improve registration services, certification processes, and gather feedback to further improve member experience. A survey will be conducted in 2016 to collect additional feedback.