This document discusses key factors in selecting a business partner and maintaining a successful partnership. It addresses: 1) The most important factors are trust, alignment, and communication between partners. 2) Setting aligned expectations and ensuring goals are consistent is critical for long-term success. Flexibility is also important to allow for innovation. 3) Maintaining governance, stakeholder involvement, and communication keeps the relationship in control while allowing flexibility. Success should be measured holistically using both tangible and intangible metrics beyond just SLAs. Communication is key to addressing any failures.