The document discusses Pitney Bowes' strategic outsourcing initiative led by Joann Martin. Some key points:
1) In 2005, Pitney Bowes decided to outsource to cut costs, limit investments, and improve flexibility. Martin led partner selection.
2) Pitney Bowes selected best-in-breed global partners before involving business units. This included Sitel for call centers.
3) To gain internal support, Martin had to show how outsourcing would manage risks, reduce costs, and expand capabilities globally. Metrics ensured partners delivered value.
• Why do Organizations Outsource Business Process
• The Hidden Costs of Outsourcing
• Core Competencies
• Outsourcing Trends
• Element Strategic Outsourcing
Early integration planning is critical for successfully implementing your M&A transaction. Mergers and acquisitions can create immediate value opportunities and provide a solid foundation for growth. However, a key challenge for any merger or acquisition is to quickly integrate operations using the same employees who are required to run the day-to-day business. Early planning, e.g., even prior to having a deal in place, will help you jumpstart the M&A integration process and can minimize employee distraction and workload. This document provides an overview of the steps that you can take to prepare for your merger or acquisition and successfully overcome these challenges.
For more information, please visit www.scottmadden.com.
Jan Christiaens, CFO Corporate Investments at Royal Philips Electronics - Val...Global Business Events
Jan Christiaens, CFO Corporate Investments at Royal Philips Electronics - Value creation by integrating in an effective way newly acquired companies spoke at the CFO Event UK 2013
Outsourcing in literal terms, means sourcing from outside. The term is increasingly used to refer to sub-contracting of a set of functions or processes by one firm to another, or to a group of individuals. Outsourcing is being pursued as an active business strategy in the current economic scenario, since it enables a firm to focus on core-competency areas. It also frees the firm from resource and labour intensive functions, which are now performed by trained personnel at much lower costs.
• Why do Organizations Outsource Business Process
• The Hidden Costs of Outsourcing
• Core Competencies
• Outsourcing Trends
• Element Strategic Outsourcing
Early integration planning is critical for successfully implementing your M&A transaction. Mergers and acquisitions can create immediate value opportunities and provide a solid foundation for growth. However, a key challenge for any merger or acquisition is to quickly integrate operations using the same employees who are required to run the day-to-day business. Early planning, e.g., even prior to having a deal in place, will help you jumpstart the M&A integration process and can minimize employee distraction and workload. This document provides an overview of the steps that you can take to prepare for your merger or acquisition and successfully overcome these challenges.
For more information, please visit www.scottmadden.com.
Jan Christiaens, CFO Corporate Investments at Royal Philips Electronics - Val...Global Business Events
Jan Christiaens, CFO Corporate Investments at Royal Philips Electronics - Value creation by integrating in an effective way newly acquired companies spoke at the CFO Event UK 2013
Outsourcing in literal terms, means sourcing from outside. The term is increasingly used to refer to sub-contracting of a set of functions or processes by one firm to another, or to a group of individuals. Outsourcing is being pursued as an active business strategy in the current economic scenario, since it enables a firm to focus on core-competency areas. It also frees the firm from resource and labour intensive functions, which are now performed by trained personnel at much lower costs.
Delivering engagement in integration webinar
Thursday 3 September 2020
presented by
Jon Burke
The link to the write up page and resources of this webinar:
https://www.apm.org.uk/news/delivering-engagement-in-integration-webinar/
- Why benchmark - and why can it be useful?
- What can we benchmark against, and who can help with the process?
- Benchmarking processes and techniques
- Pros and cons of different benchmarking options
- A suggested model for benchmarking the procurement function
- Developing improvement plans
Stock Appreciation Rights (SAR) and Employee Stock Ownership Plan (ESOP)Chief Innovation
Had a client I was doing a Strategy project for, COO asked me 'what do you know about ESOPs' to which my response was 'I was in one once'. To which I was asked 'we want you to figure out how to do one for us. We think you are a smart guy and can figure it out (in response to my explaining I had absolutely no idea what to do)'.
I built out a structure for a SAR as I determined that an ESOP wasn't the right situation. Details are in here to help guide anyone else. And I am not looking to ever do this kind of work again, just believe in sharing knowledge via SlideShare.
Innovation has become one of the top priorities of leadership irrespective of the industry they lead.
Improvement in any business metric by minimum of 30% require business teams to think differently. The real question is how can organisations achieve this fate without overly being dependent on their top talent to do it.
The question then is ‘How to develop innovation talent capability that can consistently deliver ‘30+’ % Inprovement in the business results’
Well answer is simple leaders need to plan & facilitate systematic learning of talent on ‘HOW TO INNOVATE’ on current and near & distant future challenges
BMGI offers innovation learning workshops designed for various levels of the organisation.
When everyone in the organisation becomes ‘Innovation Capable’ there will be obviously less drag and more flow of ideas and innovations.
Regards
Prashant
Prashantj@bmgindia.com
www.bmgindia.com
Business excellence is not about getting an assessment score by following a model, its about achieving tangible, intangible results of what matters, here is presenting BMGI's approach to Business Excellence. Reach out : prashantj@bmgindia.com for more details
The content presents an overview on the different reasons and objectives for initiating projects within an organization. This includes revenue-generating projects that participate in making profit, in addition to various internal capacity and capability building projects. The Focus is on how projects infiltrate the organization and actually participate in achieving various organizational objectives, ultimately generating profit.
Only 20% of mergers succeed. Many assumptions are made during the due diligence phase, and many things go wrong during execution. Our method helps you maximise your chances of success, and mitigate most of the classical risks during the first 100 days especially.
With increasing pressure to improve quality while cutting costs, process improvement is a top priority for many organizations right now; but once we've implemented a process improvement initiative, how do we accurately measure the benefits? Benchmarking is critical to determining the success of any serious process improvement program. As with any type of measurement program, it requires an initial reference point to measure progress. To set our point of comparison, we first need to perform a benchmark on a contemporary sample of projects that are representative of the typical work that we do. In this webinar, industry expert Larry Putnam, Jr. will take you through the necessary steps to perform a successful benchmark - from collecting quantitative and qualitative data to establish the initial baseline benchmark all the way through to performing follow up benchmarks on new projects and process improvement analysis.
Delivering engagement in integration webinar
Thursday 3 September 2020
presented by
Jon Burke
The link to the write up page and resources of this webinar:
https://www.apm.org.uk/news/delivering-engagement-in-integration-webinar/
- Why benchmark - and why can it be useful?
- What can we benchmark against, and who can help with the process?
- Benchmarking processes and techniques
- Pros and cons of different benchmarking options
- A suggested model for benchmarking the procurement function
- Developing improvement plans
Stock Appreciation Rights (SAR) and Employee Stock Ownership Plan (ESOP)Chief Innovation
Had a client I was doing a Strategy project for, COO asked me 'what do you know about ESOPs' to which my response was 'I was in one once'. To which I was asked 'we want you to figure out how to do one for us. We think you are a smart guy and can figure it out (in response to my explaining I had absolutely no idea what to do)'.
I built out a structure for a SAR as I determined that an ESOP wasn't the right situation. Details are in here to help guide anyone else. And I am not looking to ever do this kind of work again, just believe in sharing knowledge via SlideShare.
Innovation has become one of the top priorities of leadership irrespective of the industry they lead.
Improvement in any business metric by minimum of 30% require business teams to think differently. The real question is how can organisations achieve this fate without overly being dependent on their top talent to do it.
The question then is ‘How to develop innovation talent capability that can consistently deliver ‘30+’ % Inprovement in the business results’
Well answer is simple leaders need to plan & facilitate systematic learning of talent on ‘HOW TO INNOVATE’ on current and near & distant future challenges
BMGI offers innovation learning workshops designed for various levels of the organisation.
When everyone in the organisation becomes ‘Innovation Capable’ there will be obviously less drag and more flow of ideas and innovations.
Regards
Prashant
Prashantj@bmgindia.com
www.bmgindia.com
Business excellence is not about getting an assessment score by following a model, its about achieving tangible, intangible results of what matters, here is presenting BMGI's approach to Business Excellence. Reach out : prashantj@bmgindia.com for more details
The content presents an overview on the different reasons and objectives for initiating projects within an organization. This includes revenue-generating projects that participate in making profit, in addition to various internal capacity and capability building projects. The Focus is on how projects infiltrate the organization and actually participate in achieving various organizational objectives, ultimately generating profit.
Only 20% of mergers succeed. Many assumptions are made during the due diligence phase, and many things go wrong during execution. Our method helps you maximise your chances of success, and mitigate most of the classical risks during the first 100 days especially.
With increasing pressure to improve quality while cutting costs, process improvement is a top priority for many organizations right now; but once we've implemented a process improvement initiative, how do we accurately measure the benefits? Benchmarking is critical to determining the success of any serious process improvement program. As with any type of measurement program, it requires an initial reference point to measure progress. To set our point of comparison, we first need to perform a benchmark on a contemporary sample of projects that are representative of the typical work that we do. In this webinar, industry expert Larry Putnam, Jr. will take you through the necessary steps to perform a successful benchmark - from collecting quantitative and qualitative data to establish the initial baseline benchmark all the way through to performing follow up benchmarks on new projects and process improvement analysis.
Procurement training courses can be good to company owners or managers who are seeking to increase their businesses success. Here is a power point presentation that will let you know more about this course
Summary of Case studies on the sourcing hub concept by Anupam Agarwal, Arnoud...Haris Naved Ahmed
This paper that I have analyzed is about a concept called the Sourcing Hub. This paper includes various concepts pertaining to Sourcing and Supply chain management. The primary objective of this study is to fit in information on upstream Raw Material suppliers so as to add value to the Supply chain.
Characteristics of high maturity organisations - how CMMI & LSS integration can improve product quality, processes, bottom line and customer satisfaction
Why Outsourcing Graphic Design Projects is the Next Big Thing?Rahul Aggarwal
Design Studios, Brand Consultants, Ad Agencies, Printing Firms, Digital Marketers etc. can grow their businesses manyfold by outsourcing their graphic design projects to Designhill, one of the world's largest graphic design marketplace. With over 25,000+ professional designers, Designhill provides a secure, risk-free and affordable solution for such business to source high quality designs.
This presentation outlines the various difficulties, frustrations and challenges faced by creative agencies and highlights how Designhill can help overcome them.
In October 2016 Sitel Australia held a seminar series on the Work at Home revolution taking place around the globe.
This presentation is a summary of his presentation slides.
Las tendencias que están redefiniendo la experiencia del cliente y su fidelización - See more at: http://www.sitel.com/es/noticias/sitel-senala-las-tendencias-que-estan-redefiniendo-la-experiencia-del-cliente-y-su-fidelizacion/#sthash.tMdJEjiA.dpuf
Webinar: Key Aspects for Maximizing Synergies Through Effective Post Merger I...GPMIP
This is the deck as used on our February 20 webinar about 'maximizing synergies through effective post merger integration.'
The dialogue of this webinar is available on youtube: http://youtu.be/NCiVpFhOm8c
Global PMI Partners is the only international network focused exclusively on delivering post-merger integration, separation and transformation services. Please visit us on www.gpmip.com or contact us on info@gpmip.com.
Better business cases overview presentation and notesMartyn Kinch
Better Business Cases Presentation to the SPPMG with notes covering the 5 Case Model and Business case structure, with the key 10 steps broken down and explained. Please contact me if you would like the powerpoint version with comprehensive notes, as these do not seem to appear on the uploaded version.
BBC Is a great liitle method - give it a try on your next Business Case!
FCB Partners Course Preview: Process Owners in ActionFCBPartners
A Three-day Advanced Certification Class on Business Process Management (BPM)
The role of Process Owner is a challenging one, characterized by significant accountability with limited resources and authority. Because process ownership is relatively new to many organizations, people taking on the role have had little guidance, training, or opportunity to learn from peers. The purpose of this course is to illuminate the role, explore the challenges, offer practical approaches, and enable individuals to successfully navigate opportunities, constraints, and conflicting priorities. This is a course for Process Owners, Managers, and Leaders seeking to improve their effectiveness as well as the staff and consultants supporting them.
ASC 606: Accounting for Contracts with Customers, transforms the way all companies recognize revenue for the sale of goods and services. The implementation of the new standard impacts processes, people and systems for all sectors of the organization from the accounting and finance team to legal and human resources.
Justine Jacob, Senior Manager and Jordan Scheiderer, Director from MorganFranklin Consulting, have spent the last three years assisting public and private companies assess and implement ASC 606 and transform their revenue recognition processes. In this webinar they'll discuss the new standard, share lessons learned from previous implementations and identify the key areas of impact throughout the organization.
Creating unexpected value through outcome based procurement webinar
Thursday 4 May 2017
presented by Dr Jon Broome, Darren Knowd, Tony Birch and Hugo Minney
organised by APM Benefits Management SIG and APM Contracts and Procurement SIG
The power of being understood
presented by Mike Ward
RSM and Sellafield
Shaping your portfolio to realise Organisational Strategy (design and prioritisation through to implementation and success)
APM Portfolio SIG conference
Thursday 12th May 2016
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Digital Transformation and IT Strategy Toolkit and Templates
Outsourcing Use Case
1. The 2009
Outsourcing World Summit®
Approach to Strategic Sourcing: A Case Study
Joann Martin, PMP, COP
Director Strategic Alliances, Pitney Bowes
Andrew Kokes
Vice President, Sitel
2. The 2009
Outsourcing World Summit®
Joann Martin, PMP, COP
Director Strategic Alliances, Pitney Bowes
Joann leads the Global Strategic Outsourcing Sourcing team
at PBI which is responsible for BPO Vendor Management. She
received her BS in CS Engineering from Uconn and her MBA
from Capella. Joann is COP, PMP certified, and a Green Belt.
She is an Adjunct Professor at UB with 2 patents.
In 2005 Pitney Bowes, made the executive-level decision to
undertake a strategic, cross-functional initiative to use
outsourcing to cut operating costs, limit capital investment,
and improve operating flexibility. Joann Martin, Director of
Strategic Alliances for Pitney Bowes, led the development of
the outsourcing agenda and selection of global partners. Key
learnings shared are: How to lead a strategic outsourcing
initiative in a heavily decentralized organization; the
advantgaes of selecting best-of-breed partners; and how to
sell the internal organization and then deliver the value
promised.
3. The 2009
Outsourcing World Summit®
Andrew Kokes
Vice President, Sitel
Andrew Kokes is responsible for Sitel’s business intelligence,
strategic planning, product line management and corporate
marketing for the America’s region. In this role, his
responsibilities include supplying business-to-business
market intelligence to drive vertically targeted growth
planning, for building awareness that drives the Sitel brand
into desired industry and geographic markets, and for
supporting frontline operations with the development and
implementation of products and services that meet Sitel's
450+ customer requirements.
Andrew has been with Sitel since 1997 in BPO solutions roles
focused on functional sourcing as well as global sourcing to
Latin America, the Philippines and India. Andrew was
instrumental in the Greenfield launch of Sitel's Philippine
operation. Andrew is an alumni of Hastings College in
Hastings, Nebraska.