This document outlines principles and strategies for stakeholder engagement. It discusses the importance of prioritizing issues of significance, understanding stakeholder concerns, and responding appropriately. An engagement model is presented involving thinking and planning, responding and measuring, and preparing and engaging. Benefits of stakeholder engagement include improved access to emerging issues, enhanced communication, simplified conflict resolution, and increased organizational effectiveness. The engagement strategy involves establishing context, identifying and analyzing risks, and evaluating and treating risks. Preparing and engaging stakeholders is also discussed.

1. Rules
Of
Engagement
[Business/Stakeholders
Engagement]
[2014]

2. 1
Principles
of
Engagement
Significance
priori,zing
issues
of
significance
to
each
business
Completeness
understanding
concerns,
views,
needs
and
expecta,ons
Responsiveness
respond
coherently
and
appropriately
Strategic
Principles
Communica@ons
Transparency
Inclusiveness
Collabora@on
Integrity
Opera@onal
Principles

3. 2
Engagement
Model
Thinking
&
planning
Responding
&
measuring
Preparing
&
engaging

4. 3
Engagement
Strategy
Thinking
&
planning
Benefits
of
engaging
with
stakeholders:
• Improved
access
to
emerging
issues
and
communi,es
and
the
capacity
to
handle
them
• Enhancing
two-­‐way
communica,on
skills
and
beKer
understanding
on
both
sides
• Simplifying
conflict
resolu,on
through
a
build
up
of
trust
• Coopera,on
on
ac,vi,es
and
policy
development
• Developing
a
culture
of
innova,on
and
learning
• Crea,ng
more
user-­‐friendly
targeted
services
• Increasing
organisa,onal
effec,veness
• Reducing
future
costs
Open
&
transparent
dialogue
Receiving
early
advice
on
emerging
issues
Obtaining
input
on
the
poten,al
impact
of
a
regula,on
change
Effec,ve
implementa,on
of
an
unpopular
Regula,on
change
OBJECTIVES

5. 4
Engagement
Strategy
Establishing
the
context
Iden,fying
risks
Analyzing
risks
Evalua,ng
risks
Trea,ng
risks

6. 5
Engagement
Strategy
Preparing
and
engaging

7. Sources:
[hKp://www.immi.gov.au/about/stakeholder-­‐engagement/]
TBC
…
THANK
YOU