Anvesh Updated resume-2016
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This document contains a summary of Anvesh Kumar's resume. It lists his contact information, objective of seeking a challenging career, work experience including his current role as a senior technical support executive and previous roles in customer service. It also outlines his education qualifications and skills in communication, problem solving, and teamwork.
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Anvesh Updated resume-2016
Anvesh Kumar is seeking a challenging career where he can apply his knowledge and skills. He has over 3 years of experience in customer service roles, handling inbound calls and resolving issues for customers of telecom and other companies. He is proficient in English, Kannada, Telugu, Tamil, Malayalam and Hindi and has strong communication and problem solving skills. Anvesh holds a B.Com degree from Monard University and has experience in technical support, quality analysis and training.
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Pearl Molloy is a motivated and dedicated professional with strong communication and customer service skills gained over 19 years of experience in various roles. She has a proven track record of effectively resolving customer issues and collecting outstanding payments. Her most recent role was as a Service Finance Executive at Yell/Hibu UK Ltd where she assisted customers, managed accounts, and helped implement a new SAP system. Prior to that, she worked as a Weekend Care Coordinator and has also held roles with an airline and cable company involving customer relations.
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This document is a resume for Kumar Piyush Ranjan. It summarizes his work experience including his current role as an Accounts Receivable Associate at Dell International Services India Private Ltd since 2012 where he is responsible for resolving customer issues and providing training. It also lists his education and skills including a B.Com degree from PES Degree College in 2011 and proficiency in Microsoft Office applications.
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Samantha Nash has over 15 years of experience in retail and customer service. She has a proven track record of success, including positive feedback from CEOs for her outstanding service and resolving customer issues. She is currently looking for work due to company closure and wants to bring her expertise to a well-established company in a customer service role. She has strong customer service, communication, and Microsoft Office skills. Her resume details employment history including roles as a Technical Support Advisor and Receptionist, demonstrating experience in customer support, administration, and stocking. References are available upon request.
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Christopher Taylor has over 5 years of experience in customer service roles handling inquiries, complaints, billing questions and resolving issues. He has worked as a customer service representative for IBEX Global and Portfolio Recovery Assoc, displaying skills in listening, understanding customer issues, finding solutions, and ensuring satisfaction. Taylor also has experience in film crew work for AMC Entertainment, maintaining clean facilities, providing excellent guest service and resolving any concerns. He is CPR certified and has strong skills in Microsoft Office, problem-solving, databases, and data/network systems.
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This document is a resume for Samerah McGhee. It outlines her objective of obtaining a team-oriented position utilizing her customer service skills. Her summary highlights traits like being energetic, detail-oriented, and passionate about helping customers. Her qualifications include skills like cash handling accuracy, communication, and being a dedicated team player. Her professional experience includes roles at DIRECTV, 24-7 INTOUCH/NETFLIX, MGI, and McDonald's demonstrating a history of customer service and training others. She is currently attending Community College of Denver pursuing further education.
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This document discusses the importance of stellar customer service. It provides tips for call center operations to improve customer satisfaction and retention. Some key points include: customers expect friendly, fast, and reliable service across all channels; 91% will not return if expectations are not met; and customer experience impacts whether they feel impressed or cared for versus verbally abusing staff. The document suggests effective call center optimization, cost reduction, quality assessments, and benchmarking. Leadership is important to invest in staff, engage in brand ambassadorship, and lead by positive example. The goal is to deliver stellar customer-centric service and continuously improve the customer interaction process.
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Pamela Higgins is seeking a call center or customer service position in retail. She has extensive experience in call centers, working in bound, outbound, and blended environments. She has skills in training, client relations, problem solving, and leading diverse teams to achieve goals. Her experience includes over 5 years as a customer service manager and representative at Walmart, and over 2 years in customer service at Reese Brothers Call Center. She has an Associate Degree in psychology from the University of Phoenix and plans to pursue her Bachelor's degree.
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Anvesh Updated resume-2016
Anvesh Kumar is seeking a challenging career where he can apply his knowledge and skills. He has over 3 years of experience in customer service roles, handling inbound calls and resolving issues for customers of telecom and other companies. He is proficient in English, Kannada, Telugu, Tamil, Malayalam and Hindi and has strong communication and problem solving skills. Anvesh holds a B.Com degree from Monard University and has experience in technical support, quality analysis and training.
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Pearl Molloy is a motivated and dedicated professional with strong communication and customer service skills gained over 19 years of experience in various roles. She has a proven track record of effectively resolving customer issues and collecting outstanding payments. Her most recent role was as a Service Finance Executive at Yell/Hibu UK Ltd where she assisted customers, managed accounts, and helped implement a new SAP system. Prior to that, she worked as a Weekend Care Coordinator and has also held roles with an airline and cable company involving customer relations.
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This document is a resume for Kumar Piyush Ranjan. It summarizes his work experience including his current role as an Accounts Receivable Associate at Dell International Services India Private Ltd since 2012 where he is responsible for resolving customer issues and providing training. It also lists his education and skills including a B.Com degree from PES Degree College in 2011 and proficiency in Microsoft Office applications.
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Samantha Nash has over 15 years of experience in retail and customer service. She has a proven track record of success, including positive feedback from CEOs for her outstanding service and resolving customer issues. She is currently looking for work due to company closure and wants to bring her expertise to a well-established company in a customer service role. She has strong customer service, communication, and Microsoft Office skills. Her resume details employment history including roles as a Technical Support Advisor and Receptionist, demonstrating experience in customer support, administration, and stocking. References are available upon request.
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Christopher Taylor has over 5 years of experience in customer service roles handling inquiries, complaints, billing questions and resolving issues. He has worked as a customer service representative for IBEX Global and Portfolio Recovery Assoc, displaying skills in listening, understanding customer issues, finding solutions, and ensuring satisfaction. Taylor also has experience in film crew work for AMC Entertainment, maintaining clean facilities, providing excellent guest service and resolving any concerns. He is CPR certified and has strong skills in Microsoft Office, problem-solving, databases, and data/network systems.
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AHMED YAMEEN KAREEMUDDIN
This document is a resume for Ahmed Yameen Kareemuddin seeking a customer service role. He has over 3 years of experience in customer service and technical support roles at HCL BPO Services and EXL Service.com, where he handled queries and issues for customers of British Telecom and British Gas. His responsibilities included handling voice and non-voice queries, troubleshooting technical issues, and ensuring customer satisfaction. He has a bachelor's degree from the University of Mumbai and has received performance incentives for accomplishments like productivity, quality and customer satisfaction.
Nilendu maity_CV
Nilendu Maity is seeking a challenging position in a reputed industry. He has over 10 years of experience in customer service and recruitment roles. Currently, he works as an Associate - Recruitments at Zedpoint Management Services Pvt Ltd, where he is responsible for end-to-end recruitment activities including sourcing candidates, screening, coordinating interviews, and offer generation. Previously he has worked in customer service roles at TNT India Ltd, X-ploreTech HDN Pvt ltd, and Magus Customer Dialog Pvt. Ltd, where he resolved customer issues. He has strong communication, leadership, and Microsoft Office skills.
Sunil_ Resume updated
Sunil Kumar is seeking a challenging career where he can apply his knowledge and contribute effectively to an organization. He has over 10 years of experience in accounts payable, capacity planning, and customer service. Sunil is proficient in English, Telugu, and Tamil and has advanced skills in MS Office, analytics, and teamwork.
Sunil_ Resume updated
Sunil Kumar is an experienced professional seeking a challenging career where he can apply his knowledge of finance, accounts, and business processes. He has over 10 years of experience in roles like accounts payable, capacity planning, and customer service. Sunil is proficient in English, Telugu, and Tamil and has advanced skills in MS Office, analytics, and team leadership.
Similar to Anvesh Updated resume-2016 (20)
Anvesh Updated resume-2016
- 1. ANVESH KUMAR.K Mobile: +918121551327/ +917898095320 E-mail:-anveshrocks89@gmail.com Objective: To pursue a challenging career where I can apply my knowledge and skills and contribute to the growth of the organization and gain experience and expertise within the organization. Work Experience: • CurrentlyworkinginTELEPERFORMANCE inINDORE MadhyaPradesh.-Nov2015 Till date • Working as Senior Technical Support executive(Telecom Process). • Handling the inbound calls and troubleshooting the issues (Broadband, Landline, Dish Tv Setup). • Providing the information of about the services packages of the company • Providing the update market information and retaining the customer . • Handling escalations and resolving the issue in the given SLA. • Coordination with concern dept for resolving the problem and issue of the customer • Promptly resolving web queries, web requests and replying to emails of customers • Workedas a Sr Customercare ExecutiveinTATABUSINESS SUPPORT SERVICES Nov-2012 to July 5 2014 • Attending the inbound calls • Handling the customers tactfully • Providing information about service of the company • Attending the query calls of the customers • Providing update market information • Resolving complaints of customers • Coordination with concern dept for resolving the problem and issue of the customer • Promptly resolving web queries, web requests and replying to emails of customers • Handled outbound calls whenever process required. • Effectively handling escalations calls.
- 2. UK Travel Help Desk Lead Generation Process in BIG BYTE Bpo solutions 2014 July to June 2015 Responsibilities:· As international voice associate working for USA based company with operations in UK. Makin outgoing calls to UK people and convincing them to Book flights and hotels with us for their planned vacations in the near future by providing free travelquotation with the maximum discount possible on the round trip. · Providing Flight details, hotel details, benefits of travel with us and Make sure they book their vacations with us. · Documentation of the whole process in the secured link shared Spread sheet and a CRM provided by the client for the mutual reference. Achievements: • Being an consistent performer have been awarded as STAR OF THE MONTH for 3 months ( July, September & October’13 • Being an consistent performer have been awarded as PERFECT ATTENDANCE for 2 times. Skills: • Strong communication skills • Good interpersonal skills with an ability to understand the customer’s problem and solving them • Good Learning Attitude • Committed to work in a team as well as an individual. Trainings attended: • Training on “Effective Communication Skills” • Training on “Writing effective English” Educational Qualifications: • Graduate (B.Com Computers) from Shri Venkateshwara University 2014. • Intermediate from S.R junior College Karimnagar 2008. • Secondary School Certificate from Venus High school, Karimnagar 2005 Technologies: • Operating System : MS – Windows server 2003/XP/NT • Documentation Tool : MS - Word 2003
- 3. Personal Information: • Name : Anvesh Kumar.K • Father's Name : Srinivas.K • Mother's Name : Sharadha.K • Gender : Male • Date Of Birth : 6th Dec 1989 • Languages Known : English, Kannada, Telugu, Tamil, Malayalam and Hindi. • Hobbies : Dancing, Drawing, and Listening to Music. • Address : H-No 8-5-553/B/3, Kothirampur, Pochamma vaada, Karimnagar505001, Andhra Pradesh. Date: - Place: (K.Anvesh)