Daniel Rogers is a web and game developer seeking a permanent position. He has experience in web development, game development, and IT support roles. His technical skills include proficiency with Adobe tools, CSS3, JavaScript, HTML5, MySQL, ASP.NET, Python, and Microsoft Visual Studio. He has worked in contracting roles to fund further education and certifications in web development, IT, and graphics design.

1. DANIEL ROGERS
7 Groom Way, Lenham, Maidstone ME17 2QF
Mob: 07539 622431
Email: drogers95@outlook.com
LinkedIn Profile: https://uk.linkedin.com/in/daniel-rogers-0106aa93
PROFILE
A well-qualified and versatile Developer, with expert technical knowledge and valuable experience of Web
Development and Game Development, including publishing games, and contributing to mobile App stores. Self-
motivated with an impressive academic record and in-depth knowledge of diverse technical products, including new
network technologies and the latest developer software and hardware. A creative professional with proven ability to
achieve within highly pressurized environments whilst building key relationships at all levels, including clients,
stakeholders and vendors; effectively translating requirements and overseeing all issues through to completion. Adept
at communicating and with valuable analytical, problem solving and decision making skills along-side a genuine
passion for web and game development: Having worked in a number of short-term, contracted positions whist
furthering specialist IT training; now seeking a related, permanent position, where expertise and experience can bring
immediate value.
KEY TECHNICAL SKILLS AND EXPERTISE
● Adobe Proficiency
● CSS3 Specialist
● JavaScript Specialist
● HTML5 Specialist
● MySQL
● ASP & .NET
● VMware
● Python
● Microsoft Visual Studio
● Game Maker Studio
EXPERIENCE
May 2015 – Current Junior Web Developer
BTCPOP, Hastings
• To support BTCPOP code, database and UXI to include drawing up detailed website specifications.
• Designing sample page layouts, Designing graphics, animations and manipulating digital photographs.
• Registering Web domain names and organising the hosting of the website, Coding using a variety of software,
Ensuring search engine optimisation.
• Maintaining company PC’s, Hardware and Servers, Meeting relevant legal requirements such as accessibility
standards, freedom of information and privacy.
• Designing the website’s visual imagery and ensuring it is in line with company policy. Proofreading content,
debugging code, re-designing web pages and working with in a team.
• Testing the website to ensure it is working, researching current design trends. Continual professional
development to keep up to date with new software developments and to undertake any additional duties
given by the C.E.O.
Nov 2015 – May 2016 Claims Coordinator (Contract)
Davies Group, Ashford
This is a contracted role I took to fund my Web Development Certification (The Training Room)
Key Achievements:
● Successfully delivering on set SLAs; accurately reinstating claims, responsibly managing delegated workload,
and ensuring all claims are managed efficiently
● Providing technical expertise within a variety of procedural contexts; confirming all technical decisions are
appropriate, and gaining authorisation for claims outside of authority level
● Developing effective and strong working relationships with internal/external clients, suppliers, stakeholders
and colleagues; facilitating the delivery of consistently high customer service experiences
Aug 2015 to Oct 2015 Client Services Executive
G-Force Web Management Ltd, Bearsted

2. This role was a temp role to help with the migration of the old system over to the new one in house.
Key Achievements:
● Overseeing multiple client activities, including ensuring compliance with SLAs and building excellent
relationships with new and existing customers
● Providing consistently first-class technical support, both internally and externally, to all related parties; dealing
with client concerns and issues promptly
● Collaborating with the Production Team on software issues; providing both training and support on software
products whilst successfully liaising with third party suppliers and agencies
Oct 2014 to Aug 2015 Remote Helpdesk Technician
Balreed Digitec, Maidstone
I left this role as the company wanted to get an IT helpdesk in house initially which I was going to be a part of but they
couldn’t do it due to the field engineers not having enough experience in IT.
Key Achievements:
● Acting as the first point of contact for customers within assigned country territory on multiple technical
issues, including; troubleshooting software issues, setting up scan to folder/email functionality and setting up
print drivers – dealing with over 300 tickets and consistently hitting personal targets
● Providing remote support through telephone and TeamViewer and monitoring related hardware and
automation functions to ensure service continuity at all times
July 2014 to Oct 2014 IT Support Engineer
Fleet MPS, London
The Reason I left this role was due to the cost of travel and time lost because of it.
Key Achievements:
● Taking a pro-active approach to the strategic development/direction of the service delivery at Fleet, involving;
ideas development, forward planning, problem solving and resolution and the focussing of service objectives
● Remotely supported customers on multi-functional printer setup including all configurations, such as network
setup, and fixing hardware issues - (printers and client’s PC)
● Demonstrating ability to get ahead of issues by troubleshooting E-Maintenance error messages and making
corrections before they are problematic, whilst also using the same system to send customers new
consumables, such as toner and drums
● Managing many additional aspects of service delivery and ensuring quality assurance by prioritising effective
communication and working closely with each stakeholder to resolve any issues or unplanned requirements
that have arisen - tailoring language etc. to avoid jargon
● Providing efficient trouble shooting skills; solving ad-hoc issues by focussing on the symptom not the problem
PRIOR ROLES
09/2013-07/2014: Quality Control Technician (Contract)Bedfont Scientific Ltd., Harrietsham
This role was contracted for the “Customer Service NVQ” Apprenticeship
09/2012-05/2013: 1st Line Technical Supoort (Contract) MPR IT Solutions Ltd., Ashford
This role was contracted for the QA “IT Systems & Network” Apprenticeship
EDUCATION/CERTIFICATIONS
The Training Room
E-Learning Level 3
Various Online
Courses
CIW WEB FOUNDATION ASSOCIATES, HTML5 AND CSS3 SPECIALIST & JAVASCRIPT
SPECIALIST (2016)
Technical IT, Graphic Design, Web Development, Software Development and Game
Development. (2015-Present)

3. NVQ Level 2 Customer Service, Kent Training and Apprenticeships (09/2013-07/2014)
QA Level 3 QA Apprenticeship – IT Systems and Networking (09/2012-05/2013)
MTA Microsoft Technology Associate Certifications - Server Administration (Server 2008),
Networking, Security, Operating Systems, Software Development (C#), Web
Development (ASP & .NET)
Certificate City & Guilds, IT Systems and Principles (2013)
Diploma
Swadelands
School
City & Guilds Level 3, IT Professional Competence (2013)
Maths-C, English-C, Science-C, Business Studies-A*, ICT-B, Statistics-C, Literature-C,
Media-C and Engineering-C.
ADDITIONAL INFORMATION
• Published several games to mobile app stores
• Achieved the “Entrepreneur of the Year” Award at Swadelands in 2012 for achieving/completing
Business studies course six months ahead of everyone else