In the book Antifragile: Things that Gain from Disorder, Nassim Nicholas Taleb shared insights on optionality that can be expanded to include new product development environments.
This presentation provides an introduction to the non-linear gains associated with antifragile systems that may be realized by designing new product development environments that help individuals improve their capability to synthesize many new options continuously and enhance their proficiency to exercise options that are attractive. This presentation includes a comparison to concepts represented in Boyd's OODA Loop sketch.
Optionality: Synthesizing and exercising attractive options during your next ...Mark Hart
This presentation examines insights on winning from John Boyd and insights on optionality from Nicholas Taleb to synthesize an optionality approach to development.
Boyd had a lot to say about winning. His final brief was titled “The Essence of Winning and Losing.”
Much of Nicholas Taleb’s career was spent as an options trader on Wall Street. His first best selling book was “The Black Swan.” Black Swan theory refers to unexpected events of large magnitude and consequence. Typically, black swan events are unpredicted. They are rationalized in hindsight.
Another best seller was “Antifragility.” This presentation summarizes a few highlights from that book. This presentation expands several concepts from Taleb and combines those with insights from Boyd.
The capability to synthesize many options and exercise attractive development options rapidly throughout a project enables a properly prepared network of individual contributors to realize non-linear gains that are not possible by alternate development approaches such as ones that focus on managing mandates.
Some of the insights to facilitate wins:
- The synthesis of many options is facilitated by mobilizing a network with a diversity of specialties (requisite variety) and practicing pair development.
- Rapidity is facilitated by designing for disintermediation and enhancing the capability of the network to detect mismatches.
- The determination of attractiveness can be improved by designing for recursive approaches.
Gnomes-that-code can transition to winners-that-code.
This presentation introduces the concept of development options.
An appropriately designed network continuously synthesizes development options that provide the potential to take action that may result in a favorable gain.
When an attractive gain may be realized, options are exercised.
Multiple options can be active simultaneously to provide multiple opportunities to win within the network’s current capabilities and within the project’s current constraints
Concepts that can help gnomes that code improve their capability to synthesize and exercise attractive development options include:
Requisite variety
Pair Development
Disintermediation
Recursion
Building An Anti-Fragile Investment Portfoliogjohnsen
How to build an investment portfolio which withstands the uncertainties and stresses of life. An anti-fragile portfolio is the opposite of a portfolio which breaks under stress.
Four years and over 20,000 respondents later, and we have learned a lot about what makes IT and organizational performance awesome. This year we include insights into security, containers, trunk-based development, and lean product management. Tune in for practical take-aways to make your teams' technology transformations even better.
How do you deliver your applications to the cloud?Michael Elder
Cloud, Docker, Bluemix, and DevOps. You feel the pressure of a hyper-competitive marketplace, and you want to win. Your goal is to deliver apps to that make your users happy and excited about your brand and products, but how do you do that? In this talk, we'll provide a technical briefing for how you can use a DevOps-enabled toolchain to deliver your apps with speed and reliability to the cloud platform of your choice. We'll review how UrbanCode Deploy can deliver your applications to OpenStack, IBM SoftLayer, Amazon, and VMWare with a consistent and portable Infrastructure-as-a-Service approach; or how you can use Containers and Cloud Foundry for app tiers that change potentially many times a day. Come take a look and ask your questions, and hopefully come away with a game plan to improve your delivery process today.
Slides of the "In The Brains" talk given at SkillsMatter on the 28th of October 2014.
The use of test doubles in testing at various levels has become commonplace, however, correct usage is far less common. In this talk Giovanni Asproni shows the most common and serious mistakes he's seen in practice and he'll give some hints on how to avoid them (or fix them in existing code).
Optionality: Synthesizing and exercising attractive options during your next ...Mark Hart
This presentation examines insights on winning from John Boyd and insights on optionality from Nicholas Taleb to synthesize an optionality approach to development.
Boyd had a lot to say about winning. His final brief was titled “The Essence of Winning and Losing.”
Much of Nicholas Taleb’s career was spent as an options trader on Wall Street. His first best selling book was “The Black Swan.” Black Swan theory refers to unexpected events of large magnitude and consequence. Typically, black swan events are unpredicted. They are rationalized in hindsight.
Another best seller was “Antifragility.” This presentation summarizes a few highlights from that book. This presentation expands several concepts from Taleb and combines those with insights from Boyd.
The capability to synthesize many options and exercise attractive development options rapidly throughout a project enables a properly prepared network of individual contributors to realize non-linear gains that are not possible by alternate development approaches such as ones that focus on managing mandates.
Some of the insights to facilitate wins:
- The synthesis of many options is facilitated by mobilizing a network with a diversity of specialties (requisite variety) and practicing pair development.
- Rapidity is facilitated by designing for disintermediation and enhancing the capability of the network to detect mismatches.
- The determination of attractiveness can be improved by designing for recursive approaches.
Gnomes-that-code can transition to winners-that-code.
This presentation introduces the concept of development options.
An appropriately designed network continuously synthesizes development options that provide the potential to take action that may result in a favorable gain.
When an attractive gain may be realized, options are exercised.
Multiple options can be active simultaneously to provide multiple opportunities to win within the network’s current capabilities and within the project’s current constraints
Concepts that can help gnomes that code improve their capability to synthesize and exercise attractive development options include:
Requisite variety
Pair Development
Disintermediation
Recursion
Building An Anti-Fragile Investment Portfoliogjohnsen
How to build an investment portfolio which withstands the uncertainties and stresses of life. An anti-fragile portfolio is the opposite of a portfolio which breaks under stress.
Four years and over 20,000 respondents later, and we have learned a lot about what makes IT and organizational performance awesome. This year we include insights into security, containers, trunk-based development, and lean product management. Tune in for practical take-aways to make your teams' technology transformations even better.
How do you deliver your applications to the cloud?Michael Elder
Cloud, Docker, Bluemix, and DevOps. You feel the pressure of a hyper-competitive marketplace, and you want to win. Your goal is to deliver apps to that make your users happy and excited about your brand and products, but how do you do that? In this talk, we'll provide a technical briefing for how you can use a DevOps-enabled toolchain to deliver your apps with speed and reliability to the cloud platform of your choice. We'll review how UrbanCode Deploy can deliver your applications to OpenStack, IBM SoftLayer, Amazon, and VMWare with a consistent and portable Infrastructure-as-a-Service approach; or how you can use Containers and Cloud Foundry for app tiers that change potentially many times a day. Come take a look and ask your questions, and hopefully come away with a game plan to improve your delivery process today.
Slides of the "In The Brains" talk given at SkillsMatter on the 28th of October 2014.
The use of test doubles in testing at various levels has become commonplace, however, correct usage is far less common. In this talk Giovanni Asproni shows the most common and serious mistakes he's seen in practice and he'll give some hints on how to avoid them (or fix them in existing code).
WANTED: Seeking Single Agile Knowledge Development Tool-setBrad Appleton
by Brad Appleton,
Presented August 2009 at at Agile 2009 Conference; Chicago, IL USA
What tools and capabilities are necessary to apply Agile development concepts+practices (such as refactoring, TDD, CI, etc.) to all knowledge-artifacts? (not just source-code).
by Brad Appleton, March 2004 Chicago Software Process Improvement Network (C-SPIN) -- an earlier version was presented at the Summer 2003 Midwest Software Engineering Conference, held at DePaul University
Preventing the Next Deployment Issue with Continuous Performance Testing and ...Correlsense
Traditionally, identifying and remedying performance problems resulting from application deployments has been a slow, reactive process. Tools exist which report on application changes and problems after they occur, but how do you prevent your next performance issues before they even begins?
Join Correlsense and dbMaestro for an online seminar outlining the crucial strategies for continuous performance testing and monitoring. We will discuss:
-Limitations of traditional strategies for application deployments
-Best practices for eliminating the risks of application changes
-Solutions for proactive application performance monitoring and database change management
Five Pain Points of Agile Development (And How Software Version Management Ca...Perforce
The latest research on Software Configuration Management suggests that developers are struggling in five key areas: latency, far-flung teams, ad-hoc workflows, administrative overhead, and integration nightmares.
This webcast will help you understand how these five factors are undermining developer productivity and performance.
As modern practices strain some tools to their limits, companies are revisiting their approaches to version management. We will share with you...
* How the market is evolving to address these critical issues
* How innovative SCM tools can take your versioning to new levels.
Fifteen Years of DevOps -- LISA 2012 keynoteGeoff Halprin
There has been a lot of hullabaloo over the past few years around a concept called “DevOps.” The idea is that we need to break down the barriers between development and operations teams, and treat infrastructure as code, in order to move towards better software, more reliable and scalable systems, and continuous deployment.
For some of us who have been around a while, this is just a new label for something we’ve always done.
They say those that don’t learn from history are destined to repeat it. In this talk, we will look back at how the DevOps movement evolved, what it advocates, what it doesn’t address, and what you should take away from the movement that will help you in your professional life. We will also use this opportunity to look back over the past decade or two of system administration, and see how our challenges have changed, and how they have remained the same.
From Coding to the Development of a Commercial ProductMark Hart
From Coding to the Development of a Commercial Product: How to Survive and Thrive. A presentation to Code & Supply 1 March 2016.
This presentation will help coders thrive when their roles expand to include the development and commercialization of a new product.
Insights from this presentation will help individuals balance their roles as:
• Providers of code that build to specifications in selected languages
• Individuals that prefer to work in isolation or as part of a small group working separately from contributors with other specialties
• Agents within a complex adaptive system that share responsibilities within a network
• Professionals that are expected to shape the focus and direction of the project and thus impact the outcome
• Individuals with other responsibilities
Attendees will be able to:
• Explain the difference of being done with an item such as a user story and successful commercialization
• List six ways to improve synergy in a new product development network
• Correlate improvements in antifragility with winning
How to absorb changing requirements in new product developmentMark Hart
The presentation explores several approaches to prepare for absorbing changing requirements in product development projects. This episode was inspired by Alistair Cockburn’s (@TotherAlistair) recent remarks. Enhanced podcast at https://itunes.apple.com/us/podcast/development-experience-oplaunch/id628299825
WANTED: Seeking Single Agile Knowledge Development Tool-setBrad Appleton
by Brad Appleton,
Presented August 2009 at at Agile 2009 Conference; Chicago, IL USA
What tools and capabilities are necessary to apply Agile development concepts+practices (such as refactoring, TDD, CI, etc.) to all knowledge-artifacts? (not just source-code).
by Brad Appleton, March 2004 Chicago Software Process Improvement Network (C-SPIN) -- an earlier version was presented at the Summer 2003 Midwest Software Engineering Conference, held at DePaul University
Preventing the Next Deployment Issue with Continuous Performance Testing and ...Correlsense
Traditionally, identifying and remedying performance problems resulting from application deployments has been a slow, reactive process. Tools exist which report on application changes and problems after they occur, but how do you prevent your next performance issues before they even begins?
Join Correlsense and dbMaestro for an online seminar outlining the crucial strategies for continuous performance testing and monitoring. We will discuss:
-Limitations of traditional strategies for application deployments
-Best practices for eliminating the risks of application changes
-Solutions for proactive application performance monitoring and database change management
Five Pain Points of Agile Development (And How Software Version Management Ca...Perforce
The latest research on Software Configuration Management suggests that developers are struggling in five key areas: latency, far-flung teams, ad-hoc workflows, administrative overhead, and integration nightmares.
This webcast will help you understand how these five factors are undermining developer productivity and performance.
As modern practices strain some tools to their limits, companies are revisiting their approaches to version management. We will share with you...
* How the market is evolving to address these critical issues
* How innovative SCM tools can take your versioning to new levels.
Fifteen Years of DevOps -- LISA 2012 keynoteGeoff Halprin
There has been a lot of hullabaloo over the past few years around a concept called “DevOps.” The idea is that we need to break down the barriers between development and operations teams, and treat infrastructure as code, in order to move towards better software, more reliable and scalable systems, and continuous deployment.
For some of us who have been around a while, this is just a new label for something we’ve always done.
They say those that don’t learn from history are destined to repeat it. In this talk, we will look back at how the DevOps movement evolved, what it advocates, what it doesn’t address, and what you should take away from the movement that will help you in your professional life. We will also use this opportunity to look back over the past decade or two of system administration, and see how our challenges have changed, and how they have remained the same.
From Coding to the Development of a Commercial ProductMark Hart
From Coding to the Development of a Commercial Product: How to Survive and Thrive. A presentation to Code & Supply 1 March 2016.
This presentation will help coders thrive when their roles expand to include the development and commercialization of a new product.
Insights from this presentation will help individuals balance their roles as:
• Providers of code that build to specifications in selected languages
• Individuals that prefer to work in isolation or as part of a small group working separately from contributors with other specialties
• Agents within a complex adaptive system that share responsibilities within a network
• Professionals that are expected to shape the focus and direction of the project and thus impact the outcome
• Individuals with other responsibilities
Attendees will be able to:
• Explain the difference of being done with an item such as a user story and successful commercialization
• List six ways to improve synergy in a new product development network
• Correlate improvements in antifragility with winning
How to absorb changing requirements in new product developmentMark Hart
The presentation explores several approaches to prepare for absorbing changing requirements in product development projects. This episode was inspired by Alistair Cockburn’s (@TotherAlistair) recent remarks. Enhanced podcast at https://itunes.apple.com/us/podcast/development-experience-oplaunch/id628299825
An Alternative to Herding Cats in New Product DevelopmentMark Hart
Instead of focusing your project efforts on herding cats or gaming the cat-herding-system, I advocate investing to develop better implicit orientations. This enables the development of a compulsion loop that can become a vital driver to sustain a vibrant new product development environment. A byproduct of this approach is a series of great products that are associated with great user experiences.
“Reductionism is a philosophical position which holds that a complex system is nothing but the sum of its parts, and that an account of it can be reduced to accounts of individual constituents.”
Which approach provides better value from a project? Is it a reductionist approach or a recursion approach?
A tyrannical approach does not produce better project value. Debating over a development question that includes the word ‘or’ is not likely to improve qualities such as autonomy, mastery, or purpose.
Better value will be produced with the proper combination of reductionism and recursion. Some individuals excel as reductionists. However, the potential for project success can not be achieved when the reductionist viewpoint is the only viewpoint that is tolerated.
It can be difficult to work across organizational boundaries when working in a matrix or cross-functional team. Here are some practical ways team leaders can improve collaboration and productivity.
User Research When You Can't Reach Your Users 20141016Heather Staudt
You’ve finally convinced your stakeholders that user research is a vital part of the design and development process. You’re all jazzed up to start creating your research plan when you realize that you cannot reach out to your users and your audience is so niche that getting people outside of your users to participate in your user tests would be worse than useless. What then?
This session will discuss what to do when you have stakeholder buy in to do user testing but you can’t actually reach your end users for any number of reasons.
You will learn:
- Methods for getting information outside of user research
- How to utilize existing customer knowledge
- Ways to leverage contact with (non-end user) customers
See the presentation here: https://www.youtube.com/watch?v=i_wAupNh0xE
This presentation highlights the assessment criteria for the GDN Global Competition. The presentation was dedicated at the Awards and Medals Finalists for their preparations at the GDNet Presentation Skills Training.
Manilla, Philippines
17-18 June, 2013
Providing a compelling user experience is pivotal to developing a successful product. As a product manager, you are often tasked with difficult decisions that require a deep understanding of customer needs and how to deliver the best experience possible. User research is an effective way to both generate insights and validate direction.
In this workshop you will learn:
* The skills to effectively integrate user research into the product development process with a strong return on investment.
* How foundational user research can help product teams understand user goals, generate insights, and narrow focus.
* How to use research to evaluate and iterate on product concepts.
* How to validate design and product decisions to ready your product for launch.
Leading in these tough times is not easy. What worked in the past doesn't help us. New capabilities can enable leaders to work with increasingly unpredictable conditions with confidence.
Learning to draw on multiple perspectives helps us solve complex and complicated problems.
It comes down to developing relationships, optimizing interactions and outcomes. How we talk can expand our leadership in positive ways.
Similar to Antifragility in New Product Development: How Enhancing Optionality Improves Development Experience (20)
Design Thinking is associated with innovation. The OODA Loop sketch encapsulates ideas associated with the essence of winning and losing. There are similarities in these two approaches and several significant differences.
Facts about Artifacts: Reimagining How New Product Development Artifacts Impa...Mark Hart
To be more successful in a development network, find better ways to produce and integrate artifacts that contribute to the goals of development.
To make better hour-by-hour and day-by-day decisions, embrace a system perspective when writing more lines of code or producing more pages of documentation. Move beyond a perspective that is limited by reductionism or procrustean solutions. Encourage deliberative subtraction (deciding what not to develop) from the perspective of the system. Embrace new product development as more than a collection of diverse artifacts.
Embrace new product development as more than a job characterized by obvious answers where choices are framed as ‘OR’ selections. Embrace “AND” selections that meet the needs of the present and anticipate development in the future. Facilitate set-based design over point-based design. Strive to be proficient problem solvers that also invest in future capabilities. Incorporate artifacts that contribute to the goals and minimize distractions.
First rate individual contributors have the ability to hold a requisite variety of ideas about artifacts in their mind at the same time and still retain the ability to function. Refactoring F Scott Fitzgerald from The Crack-Up, April 1936 (3)
With that capability, you can improve your Development Experience [DX] which is another artifact that should be made skillfully.
Paul McCartney and Subtle Signals: Applications to New Product DevelopmentMark Hart
Paul McCartney and Subtle Signals: Applications to New Product Development
John, Paul, George, and Ringo continuously synchronized their efforts. Subtle signals helped Paul McCartney and the other Beatles coordinate their musical efforts during performances on the Ed Sullivan Show under conditions of extreme noise in 1964.
To improve your development performance, evaluate your approach to:
▪ Requisites to Coordination
▪ Subtle signals
▪ Feedback
▪ Feed forward
▪ Impressions
▪ Representations of reality
▪ Mismatches
An appropriate analysis will suggest additional investment opportunity areas such as theory and practice. You will have insights to discern the valuable subtle signals from the spurious. Strive to improve your agility so that you can learn faster than the speed of the market and faster than competitors.
Analogous concepts can be applied to improve Development Experience [DX] in new product development.
Created 27 February 2014. Produced by Mark A Hart, NPDP, OpLaunch
The Unexpected Benefit of Interactive Prototypes in New Product DevelopmentMark Hart
The Unexpected Benefit of Interactive Prototypes in New Product Development
When the development of interactive prototypes involves many individuals from a diversity of specialties throughout development, it changes the way the network approaches development. When individuals from different perspectives (such as engineering and marketing) work together to develop and build an abundant number of interactive prototypes, new opportunities for cooperation, collaboration, and harmony emerge.
Fewer tasks must be defined explicitly. Tacit knowledge is developed. The construction and maintenance of To-Do lists can be minimized because corrections are more likely to be made in real-time instead of adding items to a backlog for processing at a later time. Frequent attempts to integrate deliverables drive the network to become more cohesive. Appreciation of other perspectives improves. Situational awareness improves. The ability of the network to adapt improves. Network agility improves. The orientation of the network becomes more implicit. The potential for innovation improves.
The potential for innovation spans the current project, the next project, and adjacent projects. Individuals retain enhanced capabilities for future development projects with other networks.
Produced by Mark A Hart, NPDP, OpLaunch
Developing the conditions for better compulsion loops in new product developmentMark Hart
How do you get individuals involved in new product development to do more of the effective activity? In this presentation, I will explore several concepts from game development. I will describe how to develop the conditions for a core compulsion loop to drive positive Development Experiences (DX) in new product development.
Beyond surviving development april 2013 1024x768Mark Hart
This presentation explores stress and growth in new product development. I will highlight Posttraumatic Stress Disorder (PTDS) and Posttraumatic Growth (PTG), introduce Post Development Stress and Post Development Growth, and then provide suggestions for designing for growth.
The Devastating Zero Model of New Product DevelopmentMark Hart
A devastating zero model can guide your actions when deficiencies are discovered in projects. This concept may help you recover from new product development problems.
The devastating zero model enables you to expand your product development repertoire. It requires that you enhance your capability to detect problems. You will benefit by expanding the way that you approach problems.
Published by Mark A Hart, OpLaunch. March 2013
With the appropriate orientation, you will not have to relinquish success.
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
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Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
3.0 Project 2_ Developing My Brand Identity Kit.pptx
Antifragility in New Product Development: How Enhancing Optionality Improves Development Experience
1. Mark A Hart, NPDP
1
Antifragility in New Product
Development:
How Enhancing Optionality Improves
Development Experience
2. Outline
• Characterizing development environments
• Iatrogenesis
• Typical Options
• Development Options
• Comparing Development Options to Concepts
Represented in Boyd’s OODA Loop Sketch
• Enhancing Optionality throughout
Development
• Antifragility and Development Experience
2
8. 8
The more fragile the
development
environment, the less
likely it is to thrive
9. From project-to-project
• Robust development
environments tend to survive
unchanged
• Resilient development
environments survive changes
from external factors
9
12. Antifragile
An antifragile system thrives and grows
when exposed to volatility,
randomness, disorder, and stressors
and it welcomes adventure, risk, and
uncertainty
12
15. Sources of potentially
harmful inputs
• Specialists that insist that the
development problem relates to their
area of expertise
• Innovation pundits, consultants, and
vendors
• Interventionalists
• Status quo 15
19. 19
Formulated by W Ross Ashby
= variety of potential responses
= variety of disturbances (problems)
= variety of outcomes tolerable by
the essential variables
Requisite Variety
21. 21
Achieving Requisite Variety
• Mobilize network of contributors
with diverse specialties and
multiple perspectives
• Additional training
• Access to expertise
• Cooperation
34. Typical Options
• Initially depends on factors
such as negotiation skills
• Eventually depends on the
type of control individuals
have over their decisions
34
43. Enhancing Optionality throughout Development
Change the environment to
improve the capability to
synthesize many development
options and exercise attractive
development options
43
44. Enhancing Optionality throughout Development
• Design the development environment to embrace
optionality
• Produce new repertoire
• Develop capabilities for rapid observation, orientation,
decision, and action
• Improve the capability to shift rapidly between options
• Improve the capability to synthesize options that are
cohesive across the network and cohesive over the
duration of the project
• Improve the proficiency to exercise attractive options
44
From project-to-project, a robust development environment tends to survive unchanged. Processes tend to be preserved. Individual contributors tend to retain their employment status.
From project-to-project, a resilient development environment survives changes from external factors. After a project is complete, there may be changes such as a re-arrangement of the organizational chart. New tools may be incorporated. The organization survives to serve the needs of the next project.
Requisite Variety
For a development environment to be successful, only a large repertoire of possible responses can address the variety presented by a complex set of development problems that emerge throughout projects.
Achieving Requisite Variety
In a new product development environment, requisite variety may be achieved by mobilizing a network of contributors with diverse specialties and multiple perspectives. To be successful, individuals may require additional training, access to individuals with unique expertise, and cooperation.
Without requisite variety, previously successful responses to familiar patterns may not be recognized as insufficient responses.
Without a variety of potential responses at the appropriate times, a development environment may be fragile.
If there is excessive variety, the agility of the development environment may be reduced.
To ensure appropriate adaptability, the network determines that certain responses should be amplified. Other responses are attenuated.
Disintermediation removes layers between individual contributors and data. It removes barriers between decision makers.
Facilitate Disintermediation
One way to facilitate disintermediation in new product development environments involves individual contributors experiencing the interactions of customers with prototypes (or other experiments related to the product being developed). Direct observations that promote full-fidelity interactions are preferable to mediation approaches such as presenting individuals with reports that summarize activities.
Pair Development is implemented by facilitating the interaction of individuals of different disciplines (such as a coder and a marketer). Pair development provides an opportunity for interaction through activities such as dialog and sketching. The result of pair development should be the synthesis of options, not a summary of previous activities. Typically, no slides sets are used during these interactions.
The purpose of pair development is not cross-training. The purpose is to develop a self-correcting focus and direction informed by the analyses of multiple perspectives.
Reducing iatrogenesis is a pre-requisite to synthesizing more attractive options.
If you would like to learn more about “Antifragility in New Product Development” or explore other new product development resources, I invite you to visit the OpLaunch website at www.oplaunch.com
The “Development Experience” podcast is available on iTunes.
Copyright Mark A Hart, June 18th, 2014.