The document discusses usability expert reviews and usability testing. It defines usability as the effectiveness, efficiency, and satisfaction with which users achieve goals in a particular environment. Usability testing aims to eliminate design problems and improve profitability by testing products with users. Expert reviews involve subject matter experts evaluating a product against established usability heuristics to identify potential issues.

1. Usability Expert Review
and usability testing
Докладчик: Скоморохова Елизавета
Дата: 06 июля 2016 года

2. What Do We Mean by
‘‘Usable’’?
• Usefulness
• Efficiency
• Effectiveness
• Learnability
• Satisfaction
• Accessibility

3. What is make
something less
usable?
• Development focuses on the machine or system.
• Target audiences change and adapt.
• Designing usable products is difficult.
• Team specialists don’t always work in integrated
ways.
• Design and implementation don’t always match.

4. What Makes Products
More Usable?
• An Early Focus on Users and Tasks
• Evaluation and Measurement of Product
Usage
• Iterative Design and Testing

5. What Are Techniques
for Building in
Usability?
• Ethnographic Research
• Participatory Design
• Focus Group Research
• Surveys
• Paper Prototyping
• Expert or Heuristic Evaluations
• Usability Testing

6. What is usability?
The effectiveness, efficiency and
satisfaction with which specified users
achieve specified goals in particular
environments.

7. What Is Usability Testing?

8. Why Test? Goals of Testing
• Eliminating Design Problems and Frustration
• Improving Profitability

9. Usability Expert
Review

10. 10 Usability Heuristics
by Jakob Nielsen

11. 1. Visibility of system
status

12. 2. Match between system and the real
world

13. 3. User control and freedom

14. 4. Consistency and standards

15. 5. Error prevention

16. 6. Recognition rather than recall

17. 7. Flexibility and efficiency of use

18. 8. Aesthetic and minimalist design

19. 9. Help users recognize, diagnose,
and recover from errors

20. 10. Help and documentation

21. How to conduct an Expert Review

22. How to conduct an Expert Review
Define application or website goals
Define Personas
Define users’ main scenarios
Expert review
Write a report

23. Report example

24. Usability testing

25. Usability testing types