The document discusses innovation in the workplace. It defines innovation and different types of innovation including product, process, and business model innovation. It also discusses the skills needed for disruptive innovation like associating, questioning, observing, networking and experimenting. Additionally, it outlines different types of innovators, capabilities for innovation, patterns of innovation, and how to create an optimal structure to support innovation initiatives.

1. Innovation in the workplace
by Toronto Training and HR
November 2014
1

2. CONTENTS
3-4 Introduction
5-6 Definition
7-8 Types of innovator
9-10 Skills of disruptive innovators
11-14 Types of innovation
15-16 Capabilities around innovation
17-18 Patterns of innovation
19-20 Creating the optimal innovation structure
21-22 Success factors for effective innovation initiatives
23-24 Vision for success
25-26 Brainstorming
27-28 Ideation flow
29-30 Criteria alignment
31-32 Action planning
33-35 Outcome scope
36-37 Sparking innovative thinking
38-39 Resource bundling
40-41 Underutilized unstructured time
42-43 Global innovation projects
44-45 Recurring themes of organizations who innovate to share value
46-48 How do innovative organizations achieve excellence?
49-50 Conclusion, summary and questions
2

3. Introduction
3

4. Introduction to Toronto Training
and HR
Toronto Training and HR is a specialist training and
human resources consultancy headed by Timothy Holden
10 years in banking
15 years in training and human resources
Freelance practitioner since 2006
The core services provided by Toronto Training and HR
are:
Training event design
Training event delivery
HR support with an emphasis on reducing
costs, saving time plus improving employee
engagement and morale
Services for job seekers
4

5. Definition
5

6. • Innovation
• Primary types of
innovation
• Difference between
creativity and
innovation
• Dimensions of
innovation
6
Definition

7. Types of innovator
7

8. • Distributed
innovators
• Cautious innovators
• Specialist innovators
• Open innovators
• Managerial
innovators
8
Types of
innovator

9. Skills of disruptive
innovators
9

10. • Associating
• Questioning
• Observing
• Networking
• Experimenting
10
Skills of
disruptive
innovators

11. Types of innovation
11

12. Looking; observing
human experience
• Ethnographic research
• Participatory research
• Evaluative research
12
Types of
innovation
1 of 3

13. Understanding; analyzing
challenges and
opportunities
• People and systems
• Patterns and priorities
• Problem-framing
13
Types of
innovation
2 of 3

14. Making; envisioning
future possibilities
• Concept ideation
• Modelling and
prototyping
• Design rationale
14
Types of
innovation
3 of 3

15. Capabilities around
innovation
15

16. • Technology development
• Operations
• Management
• Transaction
16
Capabilities
around
innovation

17. Patterns of innovation
17

18. • Augmenting
products to generate
data
• Digitizing assets
• Combining data
within and across
industries
• Trading data
• Codifying a
distinctive service
capability
18
Patterns of
innovation

19. Creating the optimal
innovation structure
19

20. • Integrate with a legacy
operation
• Create a semi-autonomous
unit
• Obtain philanthropic, federal
or provincial government
support
• Finance external
entrepreneurs
• Enlist a variety of
stakeholders
• Leverage the capabilities of
others 20
Creating the
optimal
innovation
structure

21. Success factors for
effective innovation
initiatives
21

22. • Strong technology
presence
• Inputs from external
parties
• Motivated leadership
• Emotional commitment
22
Success factors
for effective
innovation
initiatives

23. Vision for success
23

24. Questions to ask
• Why does this
challenge matter?
• What difference does it
make to the
participants?
• How might solving this
challenge change
things?
24
Vision for
success

25. Brainstorming
25

26. Rules to follow
• Suspend judgment
• Be curious rather than
critical
• Think it, say it, write it
• Quantity creates quality
• Piggyback on ideas
26
Brainstorming

27. Ideation flow
27
Pre-planning
Diverge/
emerge/
converge
Execute

28. • The pre
planning process
• Diverge
• Emerge
• Converge
• Execute
28
Ideation flow
Pre-planning
Diverge/
emerge/
converge
Execute

29. Criteria alignment
29

30. Criteria that satisfies the
objectives of the
challenge
• Direct match
• Partial match
• No match
30
Criteria
alignment

31. Action planning
31

32. • Immediate
progress
(selectively
implement)
• High priority
(do now)
• Low priority
(hold off)
• Long-term
potential
(build plans)
32
Action planning

33. Outcome scope
33

34. Bare bones; at the very
least the ideas or
solutions must…
• What is required?
34
Outcome scope
1 of 2

35. Pie in the sky; in my
wildest hopes and
dreams the ideas or
solutions could…
• What are the
possibilities?
35
Outcome scope
2 of 2

36. Sparking innovative
thinking
36

37. • Foster an open,
creative work
environment
• Motivate your people
• Encourage diversity
• Provide the proper
tools
• Create innovation
teams
• Don’t penalize
37
Sparking
innovative
thinking

38. Resource bundling
38

39. • Stabilizing
• Enriching
• Pioneering
39
Resource
bundling

40. Underutilized unstructured
time
40

41. • A typical conversation
41
Underutilized
unstructured
time

42. Global innovation projects
42

43. • Preconditions for
success
• Managing global
innovation projects
43
Global innovation
projects

44. Recurring themes of
organizations who
innovate to share value
44

45. • Embedding a social
purpose
• Defining the social need
• Measuring shared value
• Estimate the impact on
profits and social value
• Assess the shared value
produced
45
Recurring
themes of
organizations
who innovate to
share value

46. How do innovative
organizations achieve
excellence?
46

47. • They provide forums for
employees to pursue
opportunities
• They create an
environment that fosters
the right tension with “and
thinking”
• They create systems,
structures and work
environments to encourage
resourcefulness and
initiative
47
How do
innovative
organizations
achieve
excellence?
1 of 2

48. • They focus on the right set
of outcomes
• They ensure a continuing
focus on expanding the pie
48
How do
innovative
organizations
achieve
excellence?
2 of 2

49. Conclusion, summary and
questions
49

50. Conclusion, summary and
questions
Conclusion
Summary
Videos
Questions
50