17524 Tedler Circle
 Round Hill,                    Andrew Clements                             asclem@live.com
                                                                         Mobile 540-454-7111
 Virginia 20141                                                          Office 540-751-9033



     To obtain a sales manager position where I can fully utilize my outside sales experience,
   marketing knowledge, corporate training and sales management skills to increase profits and
                                        bolster growth.

VP and Director of Business Development
East Point Systems Inc.                                                           2010 to Present
    Direct oversight of sales, Customer Service, Training, Technical support and marketing to
       existing clients and new markets.
    Tasked to transform customer service, technical support and training departments and
       establishing new sales and customer service goals and standards to grow revenue 30%.
    Steer software development priorities and strategic partnerships.
    Coordinated service partner integration and build lasting relationships with top clients.

VP of Business Development
Crawford & Company Strategic Warranty Services                                   2004 to 2010
    Designed marketing of warranty inspections and claims management to fortune 500 clients.
    Positioned company to be appointed by Multi District Litigation to conduct inspections.
    Identified and closed 70% of qualified prospects in previously untapped markets.
    Directed research and marketing efforts for new verticals.
    Increased and managed 300% expansion of Sales force.
    Identified and managed industry alliances with channel partners and acquisitions.
    Established and managed lead generation and administrative outsource partners.

New Business Development Manager
N.E.W. Customer Service Companies, LLC.                                           2000 to 2004
    Responsible for prospected sales lead opportunities to top 50 retail and e-tail clients.
    Led multiple client implementations and Point of Sale materials.
    Chosen to direct program pricing for national retailers
    Initiated and managed competitive analysis standards.
    Identified and researched new viable product channels and service partners.
    Established long term revenue generation through program feature enhancements, pricing
       formats and sales training.

National Account Executive
Warrantech Corp.                                                                1996 to 1999
    Tripled account sales in one year from $3 million to $9 million.
    Improved sales mix profits 28% by implemented management training program.
    Earned fast track promotions through a series of positions with increased sales and
      geographical responsibilities.
    Conducted client sales training seminars, new market launches, and product promotions.
    Exceeded prior records and set new sales performance standards by 132%




       1
17524 Tedler Circle
    Round Hill,                     Andrew Clements                               asclem@live.com
                                                                               Mobile 540-454-7111
    Virginia 20141                                                             Office 540-751-9033




Achievements

     Fortune 500 Executive Market Leader: I have enjoyed a sales and marketing career that has
      allowed me to direct and manage a wide range of client projects with multiple companies
      including but not limited to, Arch, Assurant, Bank of America, Blue Book International, BP Solar,
      Best Buy, Centex Homes, CompUSA, CertainTeed, Gallagher & Basset, Home Depot, HUD, LPS,
      Lowe’s, Marshall & Swift, Microcenters, OfficeMax, Professional Warranty Services Corp, Ply-
      Gem, Sam’s Club, Sharper Image, Staples, Xactware, Target.com, Trex, and Wal-Mart.

     Proven Record- Across All Major Corporate Functions: I am skilled in all areas of management,
      client development, sales, training, marketing and operations. Creator of game changing
      innovative solutions often expanding sales into new market verticals. I have experience
      building ground up P&L measurements and company objectives that yield long term
      sustainable profits.

     Social Networking: Regular attendance at key industry tradeshow events related to Solar,
      Building, Property preservation, Warranty Management, Building Products, Inspections,
      Contractor Management, Property and Casualty Insurance, Equipment Leasing, Energy
      Distribution, Product Class Actions, Product Liability, I have enjoyed maintaining and
      continually growing network of industry experts and strategic partners to help rapidly grow
      sales in multiple markets.

Skills

     Highly personable and capable of working with executives, clients and service partners.
     Proficient in solving problems and implementing solutions under tight deadlines.
     Capable project business operational research and analysis.
     Hands-on executive, capable of creating efficiencies and new products,
     Fast learner capable of using and demonstrating Web integration, HUB integration, Smart
      phone and mobile device applications.
     Highly Proficient with Windows 7, MS Office 2010, MS Dynamic CRM, Salesforce CRM, Social
      Networking, Team Support, and many other custom software tools.

Career Overview / Entrepreneurial and Fortune 500 Experience
     Westmoreland College – Business Management Studies 1982 – 1986
     Multiple Continuing Education Classes and Seminars on Insurance, Product liability
     Institute of Warranty Chain Management – Founding Panel Member
     Guest speaker, panelist and exhibitor at multiple industry conferences
     Networks: Property Asset Management, Inspections, Contractors, Building, Warranty,
      Alternative Energy, Government VAR, Equipment Leasing, Retail, Product Class Action,
      Software development, Third Party Administrative Services, Business Process Outsourcing.




          2

Andrew Clements Resume

  • 1.
    17524 Tedler Circle Round Hill, Andrew Clements asclem@live.com Mobile 540-454-7111 Virginia 20141 Office 540-751-9033 To obtain a sales manager position where I can fully utilize my outside sales experience, marketing knowledge, corporate training and sales management skills to increase profits and bolster growth. VP and Director of Business Development East Point Systems Inc. 2010 to Present  Direct oversight of sales, Customer Service, Training, Technical support and marketing to existing clients and new markets.  Tasked to transform customer service, technical support and training departments and establishing new sales and customer service goals and standards to grow revenue 30%.  Steer software development priorities and strategic partnerships.  Coordinated service partner integration and build lasting relationships with top clients. VP of Business Development Crawford & Company Strategic Warranty Services 2004 to 2010  Designed marketing of warranty inspections and claims management to fortune 500 clients.  Positioned company to be appointed by Multi District Litigation to conduct inspections.  Identified and closed 70% of qualified prospects in previously untapped markets.  Directed research and marketing efforts for new verticals.  Increased and managed 300% expansion of Sales force.  Identified and managed industry alliances with channel partners and acquisitions.  Established and managed lead generation and administrative outsource partners. New Business Development Manager N.E.W. Customer Service Companies, LLC. 2000 to 2004  Responsible for prospected sales lead opportunities to top 50 retail and e-tail clients.  Led multiple client implementations and Point of Sale materials.  Chosen to direct program pricing for national retailers  Initiated and managed competitive analysis standards.  Identified and researched new viable product channels and service partners.  Established long term revenue generation through program feature enhancements, pricing formats and sales training. National Account Executive Warrantech Corp. 1996 to 1999  Tripled account sales in one year from $3 million to $9 million.  Improved sales mix profits 28% by implemented management training program.  Earned fast track promotions through a series of positions with increased sales and geographical responsibilities.  Conducted client sales training seminars, new market launches, and product promotions.  Exceeded prior records and set new sales performance standards by 132% 1
  • 2.
    17524 Tedler Circle Round Hill, Andrew Clements asclem@live.com Mobile 540-454-7111 Virginia 20141 Office 540-751-9033 Achievements  Fortune 500 Executive Market Leader: I have enjoyed a sales and marketing career that has allowed me to direct and manage a wide range of client projects with multiple companies including but not limited to, Arch, Assurant, Bank of America, Blue Book International, BP Solar, Best Buy, Centex Homes, CompUSA, CertainTeed, Gallagher & Basset, Home Depot, HUD, LPS, Lowe’s, Marshall & Swift, Microcenters, OfficeMax, Professional Warranty Services Corp, Ply- Gem, Sam’s Club, Sharper Image, Staples, Xactware, Target.com, Trex, and Wal-Mart.  Proven Record- Across All Major Corporate Functions: I am skilled in all areas of management, client development, sales, training, marketing and operations. Creator of game changing innovative solutions often expanding sales into new market verticals. I have experience building ground up P&L measurements and company objectives that yield long term sustainable profits.  Social Networking: Regular attendance at key industry tradeshow events related to Solar, Building, Property preservation, Warranty Management, Building Products, Inspections, Contractor Management, Property and Casualty Insurance, Equipment Leasing, Energy Distribution, Product Class Actions, Product Liability, I have enjoyed maintaining and continually growing network of industry experts and strategic partners to help rapidly grow sales in multiple markets. Skills  Highly personable and capable of working with executives, clients and service partners.  Proficient in solving problems and implementing solutions under tight deadlines.  Capable project business operational research and analysis.  Hands-on executive, capable of creating efficiencies and new products,  Fast learner capable of using and demonstrating Web integration, HUB integration, Smart phone and mobile device applications.  Highly Proficient with Windows 7, MS Office 2010, MS Dynamic CRM, Salesforce CRM, Social Networking, Team Support, and many other custom software tools. Career Overview / Entrepreneurial and Fortune 500 Experience  Westmoreland College – Business Management Studies 1982 – 1986  Multiple Continuing Education Classes and Seminars on Insurance, Product liability  Institute of Warranty Chain Management – Founding Panel Member  Guest speaker, panelist and exhibitor at multiple industry conferences  Networks: Property Asset Management, Inspections, Contractors, Building, Warranty, Alternative Energy, Government VAR, Equipment Leasing, Retail, Product Class Action, Software development, Third Party Administrative Services, Business Process Outsourcing. 2