Objective: Identifying different factorsand views of customers in the constructionindustry. To set a context in which produce relative and useful measures ofservice performance. Improvising the facilities in the construction industry and measuring the needs of the customer inthe construction industry. Methods: Usingthe Benchmark, the performance measurement study will be done using the data collectedthrough the questionnaire that is submitted to the customer, also issuing thequestionnaire to the company and obtain the company hierarchy and Measure thecustomer satisfaction Through analysing the results from the software SPSS(Statistical Package For TheSocial Sciences). Findings: Recognize that customer needs differsignificantly. A customer may have diverse requirements for variousundertakings; that same customer's project needs may change after some time. The expense might be the most critical standardfor a customer on one anticipate, while timetable might be an essential model on another. Therefore it isunrealistic to build up "the" rundown of customer needs that isproper for each project. A temporary worker with learning accumulated aboutevery customer and their projects will need to recognize the most imperativecriteria for its customers on every undertaking. Once those criteria aredistinguished, the temporary worker can plan the customers' desires that arecritical in any thought of satisfaction. The variables recognized must beanalyzed as far as desires to comprehend their potential part in customersatisfaction. Customer facilities are forthe most part seen as one of the variables that enhancethe execution of an association, individual or group administration'scommitment to customer facilities sways worker dispositions and seen to add tohigher customer satisfaction and maintenance. Improvements: Besides theperformance measures used in the research (internal and overall budget, qualityand deadline) customer satisfaction should be included as an additional measureof project success
OPTIMAL PLANNING AND SCHEDULING OF HIGH RISE BUILDINGSIAEME Publication
Objective: The research aims an empirical study on the application of MSP in every
single aspect of a project from planning and scheduling phase. Irrespective of nature of
work, location or norms in an organization, all the members work on tasks that are varied
and involve people who do not usually work together but for the same objective. Methods:
A project may have a simple goal that may not require many people or a great amount of
capital or it may be complex to a certain extent, calling for various skills and excess of
resources. But, the common line is that every human can manage projects. Due to this, the
purpose of dealing with the project should not be only execution but the effective and
efficient execution of a project is essential which is needed to be emphasized. Construction
companies in India executes the project in a traditional way, this sometimes leads
uneconomical and tedious too. The traditional method is time-consuming and bit confusion
in execution. Findings: This paper will provide how to do planning and scheduling for a
building which is a multi-storied (G+8) with Microsoft Project (MSP) software by
observing the site conditions, labour productivity, and available resources with proper
utilization of time and resources. Application: This approach can be projected to similar
projects of the same size.
Effective techniques in cost optimization of construction project an revieweSAT Journals
Abstract
In the construction project, time and cost are the most important factors to be considered in the planning of every project. The aim of project is to finish the projects on time, within budget and to achieve other project objectives. It is a difficult task undertaken by project managers in practice, which include constantly measuring progress, evaluation of plans, and corrective actions should be taken whenever required. Optimization is a systematic effort made to improve profit margins and obtain the best results under given circumstances. There is a Systematic planning and programming with effective management is necessary for timely completion of the project. there is availability of various tools and techniques for optimization. Optimizing performance of the different techniques adopted at one stage of the construction process may not be beneficial if the methods used are not to up the efficient level. In this approach we have studied various factors which affect the cost of projects. again in this approach we have studied various techniques and various materials used for cost optimization. Also the need of optimization is discussed.
Keywords: time, cost, optimization.
Review on Planning and Scheduling of Construction Project by Management Tool ...ijtsrd
Modern construction system has shown great potential in the field of the conventional construction system. The advantage of using new construction techniques for any type of construction is that the process takes no longer. The modern method of construction is defined as a way of working more effectively to achieve more while using less. The description lends itself heavily to offsite or modular construction techniques the method of prefabricating parts of building offsite before transporting and assembling them at their final location. Unlike traditional methods of construction is defined as a way of working more effectively. Poor construction management will cause the delay. Delay in the contracted project can result in penalties and adversely affect the reputation of the company. It is essential to manage the work within time. If construction time increases, construction cost also increases. It is necessary proper planning and management for construction work. Primavera p6 is a management tool. In this study primavera software help in the planning and scheduling of the project. Primavera gives better quality of project management process and easily understanding results. Shashwat Dubey | Prof. M. C. Paliwal "Review on Planning and Scheduling of Construction Project by Management Tool Primavera P6" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-2 , February 2021, URL: https://www.ijtsrd.com/papers/ijtsrd38641.pdf Paper Url: https://www.ijtsrd.com/engineering/civil-engineering/38641/review-on-planning-and-scheduling-of-construction-project-by-management-tool-primavera-p6/shashwat-dubey
Cost Effective Construction Techniques By Stephen RaymentStephen Rayment UK
So here are a few secrets of Stephen Rayment that one wish to get through them that could help them to cut the cost of the over expenditure and provide their customers some extra leniency in total cost expenditure.
For more details visit :-https://medium.com/@stephenraymentsystech/
You will be able to understand,
Project Management, WBS, Network Diagram and application CPM.
A solved example for finding Float, EST, EFT. LST and LFT.
Few unsolved examples for practice.
Thank you.
OPTIMAL PLANNING AND SCHEDULING OF HIGH RISE BUILDINGSIAEME Publication
Objective: The research aims an empirical study on the application of MSP in every
single aspect of a project from planning and scheduling phase. Irrespective of nature of
work, location or norms in an organization, all the members work on tasks that are varied
and involve people who do not usually work together but for the same objective. Methods:
A project may have a simple goal that may not require many people or a great amount of
capital or it may be complex to a certain extent, calling for various skills and excess of
resources. But, the common line is that every human can manage projects. Due to this, the
purpose of dealing with the project should not be only execution but the effective and
efficient execution of a project is essential which is needed to be emphasized. Construction
companies in India executes the project in a traditional way, this sometimes leads
uneconomical and tedious too. The traditional method is time-consuming and bit confusion
in execution. Findings: This paper will provide how to do planning and scheduling for a
building which is a multi-storied (G+8) with Microsoft Project (MSP) software by
observing the site conditions, labour productivity, and available resources with proper
utilization of time and resources. Application: This approach can be projected to similar
projects of the same size.
Effective techniques in cost optimization of construction project an revieweSAT Journals
Abstract
In the construction project, time and cost are the most important factors to be considered in the planning of every project. The aim of project is to finish the projects on time, within budget and to achieve other project objectives. It is a difficult task undertaken by project managers in practice, which include constantly measuring progress, evaluation of plans, and corrective actions should be taken whenever required. Optimization is a systematic effort made to improve profit margins and obtain the best results under given circumstances. There is a Systematic planning and programming with effective management is necessary for timely completion of the project. there is availability of various tools and techniques for optimization. Optimizing performance of the different techniques adopted at one stage of the construction process may not be beneficial if the methods used are not to up the efficient level. In this approach we have studied various factors which affect the cost of projects. again in this approach we have studied various techniques and various materials used for cost optimization. Also the need of optimization is discussed.
Keywords: time, cost, optimization.
Review on Planning and Scheduling of Construction Project by Management Tool ...ijtsrd
Modern construction system has shown great potential in the field of the conventional construction system. The advantage of using new construction techniques for any type of construction is that the process takes no longer. The modern method of construction is defined as a way of working more effectively to achieve more while using less. The description lends itself heavily to offsite or modular construction techniques the method of prefabricating parts of building offsite before transporting and assembling them at their final location. Unlike traditional methods of construction is defined as a way of working more effectively. Poor construction management will cause the delay. Delay in the contracted project can result in penalties and adversely affect the reputation of the company. It is essential to manage the work within time. If construction time increases, construction cost also increases. It is necessary proper planning and management for construction work. Primavera p6 is a management tool. In this study primavera software help in the planning and scheduling of the project. Primavera gives better quality of project management process and easily understanding results. Shashwat Dubey | Prof. M. C. Paliwal "Review on Planning and Scheduling of Construction Project by Management Tool Primavera P6" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-2 , February 2021, URL: https://www.ijtsrd.com/papers/ijtsrd38641.pdf Paper Url: https://www.ijtsrd.com/engineering/civil-engineering/38641/review-on-planning-and-scheduling-of-construction-project-by-management-tool-primavera-p6/shashwat-dubey
Cost Effective Construction Techniques By Stephen RaymentStephen Rayment UK
So here are a few secrets of Stephen Rayment that one wish to get through them that could help them to cut the cost of the over expenditure and provide their customers some extra leniency in total cost expenditure.
For more details visit :-https://medium.com/@stephenraymentsystech/
You will be able to understand,
Project Management, WBS, Network Diagram and application CPM.
A solved example for finding Float, EST, EFT. LST and LFT.
Few unsolved examples for practice.
Thank you.
Planning is a guideline in implementing the project so that development can be
implemented in accordance with the time and cost planned. Control discrepancy
between initial plan and realization that exists in implementation project required a
project management, therefore required optimization analysis of project duration, so
it can be known how long a project is completed and look for the possibility of project
acceleration implementation by Project Evaluation and Review Technique (PERT)
and Critical Path Method (CPM) or critical path method. This research aims to apply
Project Evaluation and Review Technique (PERT) and Critical Project Management
(CPM) methods to find optimize solutions and control the performance of time and
cost in project scheduling. The research method used case study method at hospital
project in Bogor District, Indonesia, by collecting data direct observation and
interview results at contractor. Based on these data, create a schedule by using PERT
and CPM methods, which will be measured performance of time performance and
project cost which is expected to overcome the problem of controlling and completion
of project. The results of this study, using PERT and CPM methods proved to optimize
the project. Based on calculation by PERT method reduce duration of work: 12 days
(13, 18%). Based on calculation by CPM method reduce duration of work: 31 days
(34, 06%) but direct cost increase 112.208,300, - rupiahs (0, 25%).
Management: Characteristics of management, functions of management, importance and purpose of planning process, types of plans.
Construction Project Formulation: Introduction to construction management, project organization, management functions, management styles.
A REVIEW ON FACTORS INFLUENCING CONSTRUCTION PROJECT SCHEDULINGIAEME Publication
Construction scheduling is a complex and challenging task demanding an in depth
expertise. Consideration of several factors, their influences and likely impact on the
schedule need a thorough understanding. It is mostly experience based knowledge in
the form of heuristics, available with the experienced schedulers. In this connection
this study mainly discusses the factors influencing construction scheduling and
techniques through a comparative study of various international construction
projects. About 40 relevant articles published over the last 25 years have been
reviewed. However, each and every limited formalized knowledge is available in
theoretical form, which is interesting to many researchers for many decades, a
comprehensive research is made and a comparative study on the literatures was
carried out and presented in this paper. The main aim of the paper is to highlight the
major factors which are to be mainly considered for the successful completion of the
project.
NCV 3 Project Management Hands-On Support Slide Show - Module 1Future Managers
This slide show complements the learner guide NCV 3 Project Management Hands-On Training by Bert Eksteen published by Future Managers Pty Ltd. For more information visit our website www.futuremanagers.net
Assesing the various problems facing in arranging appropirate labour and qual...eSAT Journals
Abstract
A big major, continental concern in construction industry is arranging the labour and quality materials accordingly. The organizations which don’t recognize the upcoming problems due to mismanagement of labour and material works have justifiably been forced out of the mainstream of construction activity. A good project management is needed to drastically reduce the problems facing in labour and material works, which intern increases the chances of success. This paper concentrates on assessing the various problems facing in arranging appropriate labour and quality materials for high rise building works. The objective of the project is to study and analyze the various factors that affect labour and material works and to provide an effective flowchart with remedial measures which helps to reduce the problems arising from labour and quality material works in the construction industry. A set of questionnaires about labour and quality material works has been prepared, categorized into 7 sections and then distributed it to various companies and then analyzed. The analyzed and ranked data has been used to prepare remedial measures and a flowchart for adoption in construction industry.
Keywords: Labour, Quality Materials, Material Management and construction etc…
Calculation of the construction time systematic management of project uncert...eSAT Journals
Abstract New fast track construction projects worth more than $100 billion are being implemented in Makkah to improve services being rendered to millions of pilgrims who come for Hajj and Umrah. The new development projects in Makkah, including largest expansion of the Grand Mosque. The time factor has become increasingly as an outstanding requirement on this construction projects. In the present work, the question "acceleration of construction projects" is moved in the center. Consequently, innovative structures, procedures and techniques are required for a time-oriented project management; consistently and purposefully focus on the reduction of process time and not to shrink back from entirely new, unfamiliar processes. so recommendations for the efficient management of construction projects always need to be developed taking into account the specific objectives and framework. This article discusses also the deterministic method, the simplified stochastic method and the application of the Monte-Carlo simulation as a stochastic method. With increasing of level of detail of the information content of the project and increases the calculation effort with the result that the range of the construction time decreases, thus the accuracy increases. Based on this range, finally the construction time of the building as well as the part times for the individual construction phases are determined. Keywords – Construction industry, Risk management, Construction Projects, project uncertainties, fast track projects, construction time, project management
Weekly tasks or assignments (Individual or Group Projects) will be.docxphilipnelson29183
Weekly tasks or assignments (Individual or Group Projects) will be due by Monday and late submissions will be assigned a late penalty in accordance with the late penalty policy found in the syllabus. NOTE: All submission posting times are based on midnight Central Time.
The design of your research should now be completed, and you are ready for the execution phase. This is a key step in the research process and should result is meaningful, measurable, and useful information that you will use later for analysis purposes. Proper execution of your research plan will play a large role in the success of your project.
For this assignment, you will continue your work on the project with the execution of the research portion of the project. Research identified in Week 2 will be conducted, results will be gathered, and a summary of the research results will be presented as part of the submission for the week. You will also provide a summary of how well the research process achieved the desired goals for the project.
The project deliverables are the following:
· Update the Information Technology Problem Analysis document title page with a new date and project name.
· Update the previously completed sections based on your instructor's feedback.
· New Content: Project Research Execution
· Research Execution
· Conduct the research identified in the research plan, and document the process as it is performed.
· Gather the research results in an organized format that clearly identifies how the results relate to the identified problem(s) and the benefits that can be expected from solutions that have been found.
· Research Results Summary
· Summarize the results of the research.
· ? Include a discussion of specific project objectives that can now be stated based upon the research. Each objective should be unique and not overlap with other objectives and each objective should be supported by information and measures identified via the research. For example, a potential problem could be a trend of reduced customer satisfaction that is correlated with reduced sales. Research concerning what causes this type of problem and research about solutions, may reveal many issues and solutions. For example, customer service could be slow due to an IT system that has a slow response time when customer service representatives access information. The online sales portal that the customers utilize (if there is one) could be too slow – it could also be confusing. It could be that it is needed to consider using Social Media as part of a new customer relations campaign that will place our company more in touch with each specific customer and allow the identification of trends in what customers want and what they think about our company.
· ? Discuss how tangible and intangible measures are related to each objective and solution. For example, reductions in labor cost due to a proposed change accomplished via a specific IT project, is a tangible measure. An increase in customer satis.
Running head: CORPORATE IT 1
PROJECT PLAN 5
CUSTOMER SERVICE: PROJECT PLANAbstract
The study sought to identify some of the challenges that may accrue to corporate IT because of a poor customer care service offered to the clients, as well as indicating the role of good customer care service in improving the sales and talking to managers working in corporate IT sector to identify their views on this subject matter. The reason for the study was to achieve a far reaching comprehension of the components corporate IT impact in the organizations that are spoken to by their relations with their suppliers, merchants, merchants and clients on the gauges that are identified with client benefit as respects the nature of administration. The study depended on an extrapolation and a finding of the present circumstance of corporate IT, an examination of its responsiveness to prerequisites of its encompassing surroundings, and elevating the viability by which the administration reacts to various difficulties, particularly in enhancing the business administration and client benefit.
Table of Contents
2Abstract
Research Problem
4
Hypothesis
4
Background
4
Objectives
5
Methods
6
Data and Execution
7
Results and discussions
8
Trend of reduced customer satisfaction
8
Communication system
8
Products flow
9
Managing the internal operations effectively
9
Effectiveness of the research
10
Conclusion
11
Research Problem
Since there is a considerable measure of establishments and authoritative ideas that have developed in corporate IT in the course of the last couple of decades, the shape and nature of association with suppliers and customers in equivalent measure has changed towards more collaboration for an arrangement of a sound client benefit relationship between the gatherings included. With an end goal to diminishing the costs included, the principle look into question was figured. What is the impact of a fruitful corporate IT in enhancing client benefit (Shoghari, 2016).
Hypothesis
There is no statistically significant effect that lies between corporate IT variables on customer service; this is the first significant hypothesis that the study intends to test. The factors incorporate its association with suppliers, association with merchants and wholesalers. The second theory is; there is no measurably critical contrast between the normal reactions of those questioned about the effect of corporate IT on client benefit because of individual factors like sexual orientation age, training and years of administration or capability. For this study, we will base the project on the first hypothesis as mentioned above.
Background
A corporation’s expertise contributes a pivotal role in the correct identification of a superiority client. The scen ...
Quality Statements and Seven Steps to Strategic Quality PlanningDr.Raja R
What is a quality statement?, Quality statements and tenders, What does a quality statement include?, Define the term strategy?,
Vision Statement, Mission Statement, Quality Policy Statement and seven steps to strategic Quality Planning
Management Assignment Help | by Onlineassignment.NetOnline
Get your Homework / Assignments done by Experts at OnlineAssignment.Net
Online Assignment is an early pioneer of online tutoring and homework assistance , helping K-12, College and Graduate students succeed in their academics since 2003.
With expert tutors available 24/7, help is within reach when you need it most. Whether you are a parent looking for qualified tutoring on Math for your kid or a college student needing urgent assistance on your difficult case study you need to submit in tomorrow, you need to look no further than OnlineAssignment. Our affordable, expert tutors have helped over 200,000+ students understand their difficult assignment problems or prepare for an upcoming exam.
Get your homework done by experts.
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Mail: homework@onlineassignment.net
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Planning is a guideline in implementing the project so that development can be
implemented in accordance with the time and cost planned. Control discrepancy
between initial plan and realization that exists in implementation project required a
project management, therefore required optimization analysis of project duration, so
it can be known how long a project is completed and look for the possibility of project
acceleration implementation by Project Evaluation and Review Technique (PERT)
and Critical Path Method (CPM) or critical path method. This research aims to apply
Project Evaluation and Review Technique (PERT) and Critical Project Management
(CPM) methods to find optimize solutions and control the performance of time and
cost in project scheduling. The research method used case study method at hospital
project in Bogor District, Indonesia, by collecting data direct observation and
interview results at contractor. Based on these data, create a schedule by using PERT
and CPM methods, which will be measured performance of time performance and
project cost which is expected to overcome the problem of controlling and completion
of project. The results of this study, using PERT and CPM methods proved to optimize
the project. Based on calculation by PERT method reduce duration of work: 12 days
(13, 18%). Based on calculation by CPM method reduce duration of work: 31 days
(34, 06%) but direct cost increase 112.208,300, - rupiahs (0, 25%).
Management: Characteristics of management, functions of management, importance and purpose of planning process, types of plans.
Construction Project Formulation: Introduction to construction management, project organization, management functions, management styles.
A REVIEW ON FACTORS INFLUENCING CONSTRUCTION PROJECT SCHEDULINGIAEME Publication
Construction scheduling is a complex and challenging task demanding an in depth
expertise. Consideration of several factors, their influences and likely impact on the
schedule need a thorough understanding. It is mostly experience based knowledge in
the form of heuristics, available with the experienced schedulers. In this connection
this study mainly discusses the factors influencing construction scheduling and
techniques through a comparative study of various international construction
projects. About 40 relevant articles published over the last 25 years have been
reviewed. However, each and every limited formalized knowledge is available in
theoretical form, which is interesting to many researchers for many decades, a
comprehensive research is made and a comparative study on the literatures was
carried out and presented in this paper. The main aim of the paper is to highlight the
major factors which are to be mainly considered for the successful completion of the
project.
NCV 3 Project Management Hands-On Support Slide Show - Module 1Future Managers
This slide show complements the learner guide NCV 3 Project Management Hands-On Training by Bert Eksteen published by Future Managers Pty Ltd. For more information visit our website www.futuremanagers.net
Assesing the various problems facing in arranging appropirate labour and qual...eSAT Journals
Abstract
A big major, continental concern in construction industry is arranging the labour and quality materials accordingly. The organizations which don’t recognize the upcoming problems due to mismanagement of labour and material works have justifiably been forced out of the mainstream of construction activity. A good project management is needed to drastically reduce the problems facing in labour and material works, which intern increases the chances of success. This paper concentrates on assessing the various problems facing in arranging appropriate labour and quality materials for high rise building works. The objective of the project is to study and analyze the various factors that affect labour and material works and to provide an effective flowchart with remedial measures which helps to reduce the problems arising from labour and quality material works in the construction industry. A set of questionnaires about labour and quality material works has been prepared, categorized into 7 sections and then distributed it to various companies and then analyzed. The analyzed and ranked data has been used to prepare remedial measures and a flowchart for adoption in construction industry.
Keywords: Labour, Quality Materials, Material Management and construction etc…
Calculation of the construction time systematic management of project uncert...eSAT Journals
Abstract New fast track construction projects worth more than $100 billion are being implemented in Makkah to improve services being rendered to millions of pilgrims who come for Hajj and Umrah. The new development projects in Makkah, including largest expansion of the Grand Mosque. The time factor has become increasingly as an outstanding requirement on this construction projects. In the present work, the question "acceleration of construction projects" is moved in the center. Consequently, innovative structures, procedures and techniques are required for a time-oriented project management; consistently and purposefully focus on the reduction of process time and not to shrink back from entirely new, unfamiliar processes. so recommendations for the efficient management of construction projects always need to be developed taking into account the specific objectives and framework. This article discusses also the deterministic method, the simplified stochastic method and the application of the Monte-Carlo simulation as a stochastic method. With increasing of level of detail of the information content of the project and increases the calculation effort with the result that the range of the construction time decreases, thus the accuracy increases. Based on this range, finally the construction time of the building as well as the part times for the individual construction phases are determined. Keywords – Construction industry, Risk management, Construction Projects, project uncertainties, fast track projects, construction time, project management
Weekly tasks or assignments (Individual or Group Projects) will be.docxphilipnelson29183
Weekly tasks or assignments (Individual or Group Projects) will be due by Monday and late submissions will be assigned a late penalty in accordance with the late penalty policy found in the syllabus. NOTE: All submission posting times are based on midnight Central Time.
The design of your research should now be completed, and you are ready for the execution phase. This is a key step in the research process and should result is meaningful, measurable, and useful information that you will use later for analysis purposes. Proper execution of your research plan will play a large role in the success of your project.
For this assignment, you will continue your work on the project with the execution of the research portion of the project. Research identified in Week 2 will be conducted, results will be gathered, and a summary of the research results will be presented as part of the submission for the week. You will also provide a summary of how well the research process achieved the desired goals for the project.
The project deliverables are the following:
· Update the Information Technology Problem Analysis document title page with a new date and project name.
· Update the previously completed sections based on your instructor's feedback.
· New Content: Project Research Execution
· Research Execution
· Conduct the research identified in the research plan, and document the process as it is performed.
· Gather the research results in an organized format that clearly identifies how the results relate to the identified problem(s) and the benefits that can be expected from solutions that have been found.
· Research Results Summary
· Summarize the results of the research.
· ? Include a discussion of specific project objectives that can now be stated based upon the research. Each objective should be unique and not overlap with other objectives and each objective should be supported by information and measures identified via the research. For example, a potential problem could be a trend of reduced customer satisfaction that is correlated with reduced sales. Research concerning what causes this type of problem and research about solutions, may reveal many issues and solutions. For example, customer service could be slow due to an IT system that has a slow response time when customer service representatives access information. The online sales portal that the customers utilize (if there is one) could be too slow – it could also be confusing. It could be that it is needed to consider using Social Media as part of a new customer relations campaign that will place our company more in touch with each specific customer and allow the identification of trends in what customers want and what they think about our company.
· ? Discuss how tangible and intangible measures are related to each objective and solution. For example, reductions in labor cost due to a proposed change accomplished via a specific IT project, is a tangible measure. An increase in customer satis.
Running head: CORPORATE IT 1
PROJECT PLAN 5
CUSTOMER SERVICE: PROJECT PLANAbstract
The study sought to identify some of the challenges that may accrue to corporate IT because of a poor customer care service offered to the clients, as well as indicating the role of good customer care service in improving the sales and talking to managers working in corporate IT sector to identify their views on this subject matter. The reason for the study was to achieve a far reaching comprehension of the components corporate IT impact in the organizations that are spoken to by their relations with their suppliers, merchants, merchants and clients on the gauges that are identified with client benefit as respects the nature of administration. The study depended on an extrapolation and a finding of the present circumstance of corporate IT, an examination of its responsiveness to prerequisites of its encompassing surroundings, and elevating the viability by which the administration reacts to various difficulties, particularly in enhancing the business administration and client benefit.
Table of Contents
2Abstract
Research Problem
4
Hypothesis
4
Background
4
Objectives
5
Methods
6
Data and Execution
7
Results and discussions
8
Trend of reduced customer satisfaction
8
Communication system
8
Products flow
9
Managing the internal operations effectively
9
Effectiveness of the research
10
Conclusion
11
Research Problem
Since there is a considerable measure of establishments and authoritative ideas that have developed in corporate IT in the course of the last couple of decades, the shape and nature of association with suppliers and customers in equivalent measure has changed towards more collaboration for an arrangement of a sound client benefit relationship between the gatherings included. With an end goal to diminishing the costs included, the principle look into question was figured. What is the impact of a fruitful corporate IT in enhancing client benefit (Shoghari, 2016).
Hypothesis
There is no statistically significant effect that lies between corporate IT variables on customer service; this is the first significant hypothesis that the study intends to test. The factors incorporate its association with suppliers, association with merchants and wholesalers. The second theory is; there is no measurably critical contrast between the normal reactions of those questioned about the effect of corporate IT on client benefit because of individual factors like sexual orientation age, training and years of administration or capability. For this study, we will base the project on the first hypothesis as mentioned above.
Background
A corporation’s expertise contributes a pivotal role in the correct identification of a superiority client. The scen ...
Quality Statements and Seven Steps to Strategic Quality PlanningDr.Raja R
What is a quality statement?, Quality statements and tenders, What does a quality statement include?, Define the term strategy?,
Vision Statement, Mission Statement, Quality Policy Statement and seven steps to strategic Quality Planning
Management Assignment Help | by Onlineassignment.NetOnline
Get your Homework / Assignments done by Experts at OnlineAssignment.Net
Online Assignment is an early pioneer of online tutoring and homework assistance , helping K-12, College and Graduate students succeed in their academics since 2003.
With expert tutors available 24/7, help is within reach when you need it most. Whether you are a parent looking for qualified tutoring on Math for your kid or a college student needing urgent assistance on your difficult case study you need to submit in tomorrow, you need to look no further than OnlineAssignment. Our affordable, expert tutors have helped over 200,000+ students understand their difficult assignment problems or prepare for an upcoming exam.
Get your homework done by experts.
We’re faster than your Deadlines.
Website: www.Onlineassignment.Net
Mail: homework@onlineassignment.net
Regards
Online Assignment
Management Assignment Help for students worldwide | by Onlineassignment.nOnline
Get your Homework / Assignments done by Experts at OnlineAssignment.Net
Online Assignment is an early pioneer of online tutoring and homework assistance , helping K-12, College and Graduate students succeed in their academics since 2003.
With expert tutors available 24/7, help is within reach when you need it most. Whether you are a parent looking for qualified tutoring on Math for your kid or a college student needing urgent assistance on your difficult case study you need to submit in tomorrow, you need to look no further than OnlineAssignment. Our affordable, expert tutors have helped over 200,000+ students understand their difficult assignment problems or prepare for an upcoming exam.
Get your homework done by experts.
We’re faster than your Deadlines.
Website: www.Onlineassignment.Net
Mail: homework@onlineassignment.net
Regards
Online Assignment
We at Online Assignment, embark upon providing high quality online education to our students who are spread all across the globe. Our endeavour is to help you realize your full potential by mentoring and guiding you through the process of doing your assignment.
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International Journal of Computational Engineering Research(IJCER)ijceronline
International Journal of Computational Engineering Research(IJCER) is an intentional online Journal in English monthly publishing journal. This Journal publish original research work that contributes significantly to further the scientific knowledge in engineering and Technology.
Offering a unique service which was not not earlier offered into the market is called new service and the process of designing such new service is called New Service Development.
Research Assignment #4 Topic Security Management .docxronak56
Research Assignment #4
Topic: Security Management
1. Search the Web and locate three (3) Web sites that relate to the topic. These sites could be white
papers or research documents found on research databases, commercial or non-commercial sites that
have something to do with the topics, or news articles that discuss the topics. For each URL write a one-
paragraph summary of the Web site focusing on how it relates to the topic.
2. Create a Word document containing the following
A title page containing your name, course, assignment and date.
Abstract
A Background Section (minimum two pages) discussing what you found in your research from
reading the text and performing research on Internet. This is what the author’s think about the
topic and where most the readings should be cited. Don’t just reiterate your summaries here,
the point is to synthesize the readings into a coherent analysis that could be presented to an
executive.
An Analysis Section (minimum one page), which is what you learned about the topic. Other
authors may be cited here as well to support your analysis.
A URLs section containing the three URL’< s with their accompanying paragraph from step
Reference section.
This paper should follow APA guidelines with a title page; and APA style citations and reference
page. No table of contents or abstract is required.
3. Submit the Word document to the appropriate assignment in the Blackboard
Assignments area.
4. Refer to grading Rubric for how you will be graded.
THE TIPPING POINT I
BY WOODY DRIGGS AND ROB HOLLAND
Putting Customers Before Politics
COOs struggle to navigate a siloed culture
TO TRULY ADDRESS
BUSINESS
CHALLENGES,
ORGANIZATIONS NEED
TO VIEW CUSTOMER
OPERATIONS AS
A WHOLE.
T
H E C H I E F operating officer of a global
HR and payroll services provider threw up
her hands in despair. Month after month, she
received reports indicating that more than half
of the company's sales orders had errors. Sometimes it
was bad customer data; other times, the service options
offered to the customer had been bundled or priced incor-
rectly. For every error, the salesperson would return to the
customer to redo the order. This was incredibly inefficient
and eroded customers' confi-
dence in the company, some-
times to the point of canceling
orders altogether.
The COO had twice attempted
to implement a technology solu-
tion that would reduce the error
rate. Both times, the effort failed
because the business allowed
for inconsistent processes. Sales
processes and IT infrastructure
were slightly different from one business unit to the next,
and business unit leaders jostled to prioritize pet projects
over what was in the best interest of the organization as
a whole.
Navigating a culture built on silos, and challenging fief-
doms that ultimately hamper productivity and profitable
growth is an experience many COOs face. The key is to
involve the right stakeholders and el ...
Similar to AN INTEGRATED MANAGEMENT AND MEASUREMENT OF CUSTOMER FEASIBLILTY IN CONSTRUCTION INDUSTRY (20)
Submission Deadline: 30th September 2022
Acceptance Notification: Within Three Days’ time period
Online Publication: Within 24 Hrs. time Period
Expected Date of Dispatch of Printed Journal: 5th October 2022
MODELING AND ANALYSIS OF SURFACE ROUGHNESS AND WHITE LATER THICKNESS IN WIRE-...IAEME Publication
White layer thickness (WLT) formed and surface roughness in wire electric discharge turning (WEDT) of tungsten carbide composite has been made to model through response surface methodology (RSM). A Taguchi’s standard Design of experiments involving five input variables with three levels has been employed to establish a mathematical model between input parameters and responses. Percentage of cobalt content, spindle speed, Pulse on-time, wire feed and pulse off-time were changed during the experimental tests based on the Taguchi’s orthogonal array L27 (3^13). Analysis of variance (ANOVA) revealed that the mathematical models obtained can adequately describe performance within the parameters of the factors considered. There was a good agreement between the experimental and predicted values in this study.
A STUDY ON THE REASONS FOR TRANSGENDER TO BECOME ENTREPRENEURSIAEME Publication
The study explores the reasons for a transgender to become entrepreneurs. In this study transgender entrepreneur was taken as independent variable and reasons to become as dependent variable. Data were collected through a structured questionnaire containing a five point Likert Scale. The study examined the data of 30 transgender entrepreneurs in Salem Municipal Corporation of Tamil Nadu State, India. Simple Random sampling technique was used. Garrett Ranking Technique (Percentile Position, Mean Scores) was used as the analysis for the present study to identify the top 13 stimulus factors for establishment of trans entrepreneurial venture. Economic advancement of a nation is governed upon the upshot of a resolute entrepreneurial doings. The conception of entrepreneurship has stretched and materialized to the socially deflated uncharted sections of transgender community. Presently transgenders have smashed their stereotypes and are making recent headlines of achievements in various fields of our Indian society. The trans-community is gradually being observed in a new light and has been trying to achieve prospective growth in entrepreneurship. The findings of the research revealed that the optimistic changes are taking place to change affirmative societal outlook of the transgender for entrepreneurial ventureship. It also laid emphasis on other transgenders to renovate their traditional living. The paper also highlights that legislators, supervisory body should endorse an impartial canons and reforms in Tamil Nadu Transgender Welfare Board Association.
BROAD UNEXPOSED SKILLS OF TRANSGENDER ENTREPRENEURSIAEME Publication
Since ages gender difference is always a debatable theme whether caused by nature, evolution or environment. The birth of a transgender is dreadful not only for the child but also for their parents. The pain of living in the wrong physique and treated as second class victimized citizen is outrageous and fully harboured with vicious baseless negative scruples. For so long, social exclusion had perpetuated inequality and deprivation experiencing ingrained malign stigma and besieged victims of crime or violence across their life spans. They are pushed into the murky way of life with a source of eternal disgust, bereft sexual potency and perennial fear. Although they are highly visible but very little is known about them. The common public needs to comprehend the ravaged arrogance on these insensitive souls and assist in integrating them into the mainstream by offering equal opportunity, treat with humanity and respect their dignity. Entrepreneurship in the current age is endorsing the gender fairness movement. Unstable careers and economic inadequacy had inclined one of the gender variant people called Transgender to become entrepreneurs. These tiny budding entrepreneurs resulted in economic transition by means of employment, free from the clutches of stereotype jobs, raised standard of living and handful of financial empowerment. Besides all these inhibitions, they were able to witness a platform for skill set development that ignited them to enter into entrepreneurial domain. This paper epitomizes skill sets involved in trans-entrepreneurs of Thoothukudi Municipal Corporation of Tamil Nadu State and is a groundbreaking determination to sightsee various skills incorporated and the impact on entrepreneurship.
DETERMINANTS AFFECTING THE USER'S INTENTION TO USE MOBILE BANKING APPLICATIONSIAEME Publication
The banking and financial services industries are experiencing increased technology penetration. Among them, the banking industry has made technological advancements to better serve the general populace. The economy focused on transforming the banking sector's system into a cashless, paperless, and faceless one. The researcher wants to evaluate the user's intention for utilising a mobile banking application. The study also examines the variables affecting the user's behaviour intention when selecting specific applications for financial transactions. The researcher employed a well-structured questionnaire and a descriptive study methodology to gather the respondents' primary data utilising the snowball sampling technique. The study includes variables like performance expectations, effort expectations, social impact, enabling circumstances, and perceived risk. Each of the aforementioned variables has a major impact on how users utilise mobile banking applications. The outcome will assist the service provider in comprehending the user's history with mobile banking applications.
ANALYSE THE USER PREDILECTION ON GPAY AND PHONEPE FOR DIGITAL TRANSACTIONSIAEME Publication
Technology upgradation in banking sector took the economy to view that payment mode towards online transactions using mobile applications. This system enabled connectivity between banks, Merchant and user in a convenient mode. there are various applications used for online transactions such as Google pay, Paytm, freecharge, mobikiwi, oxygen, phonepe and so on and it also includes mobile banking applications. The study aimed at evaluating the predilection of the user in adopting digital transaction. The study is descriptive in nature. The researcher used random sample techniques to collect the data. The findings reveal that mobile applications differ with the quality of service rendered by Gpay and Phonepe. The researcher suggest the Phonepe application should focus on implementing the application should be user friendly interface and Gpay on motivating the users to feel the importance of request for money and modes of payments in the application.
VOICE BASED ATM FOR VISUALLY IMPAIRED USING ARDUINOIAEME Publication
The prototype of a voice-based ATM for visually impaired using Arduino is to help people who are blind. This uses RFID cards which contain users fingerprint encrypted on it and interacts with the users through voice commands. ATM operates when sensor detects the presence of one person in the cabin. After scanning the RFID card, it will ask to select the mode like –normal or blind. User can select the respective mode through voice input, if blind mode is selected the balance check or cash withdraw can be done through voice input. Normal mode procedure is same as the existing ATM.
IMPACT OF EMOTIONAL INTELLIGENCE ON HUMAN RESOURCE MANAGEMENT PRACTICES AMONG...IAEME Publication
There is increasing acceptability of emotional intelligence as a major factor in personality assessment and effective human resource management. Emotional intelligence as the ability to build capacity, empathize, co-operate, motivate and develop others cannot be divorced from both effective performance and human resource management systems. The human person is crucial in defining organizational leadership and fortunes in terms of challenges and opportunities and walking across both multinational and bilateral relationships. The growing complexity of the business world requires a great deal of self-confidence, integrity, communication, conflict and diversity management to keep the global enterprise within the paths of productivity and sustainability. Using the exploratory research design and 255 participants the result of this original study indicates strong positive correlation between emotional intelligence and effective human resource management. The paper offers suggestions on further studies between emotional intelligence and human capital development and recommends for conflict management as an integral part of effective human resource management.
VISUALISING AGING PARENTS & THEIR CLOSE CARERS LIFE JOURNEY IN AGING ECONOMYIAEME Publication
Our life journey, in general, is closely defined by the way we understand the meaning of why we coexist and deal with its challenges. As we develop the "inspiration economy", we could say that nearly all of the challenges we have faced are opportunities that help us to discover the rest of our journey. In this note paper, we explore how being faced with the opportunity of being a close carer for an aging parent with dementia brought intangible discoveries that changed our insight of the meaning of the rest of our life journey.
A STUDY ON THE IMPACT OF ORGANIZATIONAL CULTURE ON THE EFFECTIVENESS OF PERFO...IAEME Publication
The main objective of this study is to analyze the impact of aspects of Organizational Culture on the Effectiveness of the Performance Management System (PMS) in the Health Care Organization at Thanjavur. Organizational Culture and PMS play a crucial role in present-day organizations in achieving their objectives. PMS needs employees’ cooperation to achieve its intended objectives. Employees' cooperation depends upon the organization’s culture. The present study uses exploratory research to examine the relationship between the Organization's culture and the Effectiveness of the Performance Management System. The study uses a Structured Questionnaire to collect the primary data. For this study, Thirty-six non-clinical employees were selected from twelve randomly selected Health Care organizations at Thanjavur. Thirty-two fully completed questionnaires were received.
Living in 21st century in itself reminds all of us the necessity of police and its administration. As more and more we are entering into the modern society and culture, the more we require the services of the so called ‘Khaki Worthy’ men i.e., the police personnel. Whether we talk of Indian police or the other nation’s police, they all have the same recognition as they have in India. But as already mentioned, their services and requirements are different after the like 26th November, 2008 incidents, where they without saving their own lives has sacrificed themselves without any hitch and without caring about their respective family members and wards. In other words, they are like our heroes and mentors who can guide us from the darkness of fear, militancy, corruption and other dark sides of life and so on. Now the question arises, if Gandhi would have been alive today, what would have been his reaction/opinion to the police and its functioning? Would he have some thing different in his mind now what he had been in his mind before the partition or would he be going to start some Satyagraha in the form of some improvement in the functioning of the police administration? Really these questions or rather night mares can come to any one’s mind, when there is too much confusion is prevailing in our minds, when there is too much corruption in the society and when the polices working is also in the questioning because of one or the other case throughout the India. It is matter of great concern that we have to thing over our administration and our practical approach because the police personals are also like us, they are part and parcel of our society and among one of us, so why we all are pin pointing towards them.
A STUDY ON TALENT MANAGEMENT AND ITS IMPACT ON EMPLOYEE RETENTION IN SELECTED...IAEME Publication
The goal of this study was to see how talent management affected employee retention in the selected IT organizations in Chennai. The fundamental issue was the difficulty to attract, hire, and retain talented personnel who perform well and the gap between supply and demand of talent acquisition and retaining them within the firms. The study's main goals were to determine the impact of talent management on employee retention in IT companies in Chennai, investigate talent management strategies that IT companies could use to improve talent acquisition, performance management, career planning and formulate retention strategies that the IT firms could use. The respondents were given a structured close-ended questionnaire with the 5 Point Likert Scale as part of the study's quantitative research design. The target population consisted of 289 IT professionals. The questionnaires were distributed and collected by the researcher directly. The Statistical Package for Social Sciences (SPSS) was used to collect and analyse the questionnaire responses. Hypotheses that were formulated for the various areas of the study were tested using a variety of statistical tests. The key findings of the study suggested that talent management had an impact on employee retention. The studies also found that there is a clear link between the implementation of talent management and retention measures. Management should provide enough training and development for employees, clarify job responsibilities, provide adequate remuneration packages, and recognise employees for exceptional performance.
ATTRITION IN THE IT INDUSTRY DURING COVID-19 PANDEMIC: LINKING EMOTIONAL INTE...IAEME Publication
Globally, Millions of dollars were spent by the organizations for employing skilled Information Technology (IT) professionals. It is costly to replace unskilled employees with IT professionals possessing technical skills and competencies that aid in interconnecting the business processes. The organization’s employment tactics were forced to alter by globalization along with technological innovations as they consistently diminish to remain lean, outsource to concentrate on core competencies along with restructuring/reallocate personnel to gather efficiency. As other jobs, organizations or professions have become reasonably more appropriate in a shifting employment landscape, the above alterations trigger both involuntary as well as voluntary turnover. The employee view on jobs is also afflicted by the COVID-19 pandemic along with the employee-driven labour market. So, having effective strategies is necessary to tackle the withdrawal rate of employees. By associating Emotional Intelligence (EI) along with Talent Management (TM) in the IT industry, the rise in attrition rate was analyzed in this study. Only 303 respondents were collected out of 350 participants to whom questionnaires were distributed. From the employees of IT organizations located in Bangalore (India), the data were congregated. A simple random sampling methodology was employed to congregate data as of the respondents. Generating the hypothesis along with testing is eventuated. The effect of EI and TM along with regression analysis between TM and EI was analyzed. The outcomes indicated that employee and Organizational Performance (OP) were elevated by effective EI along with TM.
INFLUENCE OF TALENT MANAGEMENT PRACTICES ON ORGANIZATIONAL PERFORMANCE A STUD...IAEME Publication
By implementing talent management strategy, organizations would have the option to retain their skilled professionals while additionally working on their overall performance. It is the course of appropriately utilizing the ideal individuals, setting them up for future top positions, exploring and dealing with their performance, and holding them back from leaving the organization. It is employee performance that determines the success of every organization. The firm quickly obtains an upper hand over its rivals in the event that its employees having particular skills that cannot be duplicated by the competitors. Thus, firms are centred on creating successful talent management practices and processes to deal with the unique human resources. Firms are additionally endeavouring to keep their top/key staff since on the off chance that they leave; the whole store of information leaves the firm's hands. The study's objective was to determine the impact of talent management on organizational performance among the selected IT organizations in Chennai. The study recommends that talent management limitedly affects performance. On the off chance that this talent is appropriately management and implemented properly, organizations might benefit as much as possible from their maintained assets to support development and productivity, both monetarily and non-monetarily.
A STUDY OF VARIOUS TYPES OF LOANS OF SELECTED PUBLIC AND PRIVATE SECTOR BANKS...IAEME Publication
Banking regulations act of India, 1949 defines banking as “acceptance of deposits for the purpose of lending or investment from the public, repayment on demand or otherwise and withdrawable through cheques, drafts order or otherwise”, the major participants of the Indian financial system are commercial banks, the financial institution encompassing term lending institutions. Investments institutions, specialized financial institution and the state level development banks, non banking financial companies (NBFC) and other market intermediaries such has the stock brokers and money lenders are among the oldest of the certain variants of NBFC and the oldest market participants. The asset quality of banks is one of the most important indicators of their financial health. The Indian banking sector has been facing severe problems of increasing Non- Performing Assets (NPAs). The NPAs growth directly and indirectly affects the quality of assets and profitability of banks. It also shows the efficiency of banks credit risk management and the recovery effectiveness. NPA do not generate any income, whereas, the bank is required to make provisions for such as assets that why is a double edge weapon. This paper outlines the concept of quality of bank loans of different types like Housing, Agriculture and MSME loans in state Haryana of selected public and private sector banks. This study is highlighting problems associated with the role of commercial bank in financing Small and Medium Scale Enterprises (SME). The overall objective of the research was to assess the effect of the financing provisions existing for the setting up and operations of MSMEs in the country and to generate recommendations for more robust financing mechanisms for successful operation of the MSMEs, in turn understanding the impact of MSME loans on financial institutions due to NPA. There are many research conducted on the topic of Non- Performing Assets (NPA) Management, concerning particular bank, comparative study of public and private banks etc. In this paper the researcher is considering the aggregate data of selected public sector and private sector banks and attempts to compare the NPA of Housing, Agriculture and MSME loans in state Haryana of public and private sector banks. The tools used in the study are average and Anova test and variance. The findings reveal that NPA is common problem for both public and private sector banks and is associated with all types of loans either that is housing loans, agriculture loans and loans to SMES. NPAs of both public and private sector banks show the increasing trend. In 2010-11 GNPA of public and private sector were at same level it was 2% but after 2010-11 it increased in many fold and at present there is GNPA in some more than 15%. It shows the dark area of Indian banking sector.
EXPERIMENTAL STUDY OF MECHANICAL AND TRIBOLOGICAL RELATION OF NYLON/BaSO4 POL...IAEME Publication
An experiment conducted in this study found that BaSO4 changed Nylon 6's mechanical properties. By changing the weight ratios, BaSO4 was used to make Nylon 6. This Researcher looked into how hard Nylon-6/BaSO4 composites are and how well they wear. Experiments were done based on Taguchi design L9. Nylon-6/BaSO4 composites can be tested for their hardness number using a Rockwell hardness testing apparatus. On Nylon/BaSO4, the wear behavior was measured by a wear monitor, pinon-disc friction by varying reinforcement, sliding speed, and sliding distance, and the microstructure of the crack surfaces was observed by SEM. This study provides significant contributions to ultimate strength by increasing BaSO4 content up to 16% in the composites, and sliding speed contributes 72.45% to the wear rate
ROLE OF SOCIAL ENTREPRENEURSHIP IN RURAL DEVELOPMENT OF INDIA - PROBLEMS AND ...IAEME Publication
The majority of the population in India lives in villages. The village is the back bone of the country. Village or rural industries play an important role in the national economy, particularly in the rural development. Developing the rural economy is one of the key indicators towards a country’s success. Whether it be the need to look after the welfare of the farmers or invest in rural infrastructure, Governments have to ensure that rural development isn’t compromised. The economic development of our country largely depends on the progress of rural areas and the standard of living of rural masses. Village or rural industries play an important role in the national economy, particularly in the rural development. Rural entrepreneurship is based on stimulating local entrepreneurial talent and the subsequent growth of indigenous enterprises. It recognizes opportunity in the rural areas and accelerates a unique blend of resources either inside or outside of agriculture. Rural entrepreneurship brings an economic value to the rural sector by creating new methods of production, new markets, new products and generate employment opportunities thereby ensuring continuous rural development. Social Entrepreneurship has the direct and primary objective of serving the society along with the earning profits. So, social entrepreneurship is different from the economic entrepreneurship as its basic objective is not to earn profits but for providing innovative solutions to meet the society needs which are not taken care by majority of the entrepreneurs as they are in the business for profit making as a sole objective. So, the Social Entrepreneurs have the huge growth potential particularly in the developing countries like India where we have huge societal disparities in terms of the financial positions of the population. Still 22 percent of the Indian population is below the poverty line and also there is disparity among the rural & urban population in terms of families living under BPL. 25.7 percent of the rural population & 13.7 percent of the urban population is under BPL which clearly shows the disparity of the poor people in the rural and urban areas. The need to develop social entrepreneurship in agriculture is dictated by a large number of social problems. Such problems include low living standards, unemployment, and social tension. The reasons that led to the emergence of the practice of social entrepreneurship are the above factors. The research problem lays upon disclosing the importance of role of social entrepreneurship in rural development of India. The paper the tendencies of social entrepreneurship in India, to present successful examples of such business for providing recommendations how to improve situation in rural areas in terms of social entrepreneurship development. Indian government has made some steps towards development of social enterprises, social entrepreneurship, and social in- novation, but a lot remains to be improved.
OPTIMAL RECONFIGURATION OF POWER DISTRIBUTION RADIAL NETWORK USING HYBRID MET...IAEME Publication
Distribution system is a critical link between the electric power distributor and the consumers. Most of the distribution networks commonly used by the electric utility is the radial distribution network. However in this type of network, it has technical issues such as enormous power losses which affect the quality of the supply. Nowadays, the introduction of Distributed Generation (DG) units in the system help improve and support the voltage profile of the network as well as the performance of the system components through power loss mitigation. In this study network reconfiguration was done using two meta-heuristic algorithms Particle Swarm Optimization and Gravitational Search Algorithm (PSO-GSA) to enhance power quality and voltage profile in the system when simultaneously applied with the DG units. Backward/Forward Sweep Method was used in the load flow analysis and simulated using the MATLAB program. Five cases were considered in the Reconfiguration based on the contribution of DG units. The proposed method was tested using IEEE 33 bus system. Based on the results, there was a voltage profile improvement in the system from 0.9038 p.u. to 0.9594 p.u.. The integration of DG in the network also reduced power losses from 210.98 kW to 69.3963 kW. Simulated results are drawn to show the performance of each case.
APPLICATION OF FRUGAL APPROACH FOR PRODUCTIVITY IMPROVEMENT - A CASE STUDY OF...IAEME Publication
Manufacturing industries have witnessed an outburst in productivity. For productivity improvement manufacturing industries are taking various initiatives by using lean tools and techniques. However, in different manufacturing industries, frugal approach is applied in product design and services as a tool for improvement. Frugal approach contributed to prove less is more and seems indirectly contributing to improve productivity. Hence, there is need to understand status of frugal approach application in manufacturing industries. All manufacturing industries are trying hard and putting continuous efforts for competitive existence. For productivity improvements, manufacturing industries are coming up with different effective and efficient solutions in manufacturing processes and operations. To overcome current challenges, manufacturing industries have started using frugal approach in product design and services. For this study, methodology adopted with both primary and secondary sources of data. For primary source interview and observation technique is used and for secondary source review has done based on available literatures in website, printed magazines, manual etc. An attempt has made for understanding application of frugal approach with the study of manufacturing industry project. Manufacturing industry selected for this project study is Mahindra and Mahindra Ltd. This paper will help researcher to find the connections between the two concepts productivity improvement and frugal approach. This paper will help to understand significance of frugal approach for productivity improvement in manufacturing industry. This will also help to understand current scenario of frugal approach in manufacturing industry. In manufacturing industries various process are involved to deliver the final product. In the process of converting input in to output through manufacturing process productivity plays very critical role. Hence this study will help to evolve status of frugal approach in productivity improvement programme. The notion of frugal can be viewed as an approach towards productivity improvement in manufacturing industries.
A MULTIPLE – CHANNEL QUEUING MODELS ON FUZZY ENVIRONMENTIAEME Publication
In this paper, we investigated a queuing model of fuzzy environment-based a multiple channel queuing model (M/M/C) ( /FCFS) and study its performance under realistic conditions. It applies a nonagonal fuzzy number to analyse the relevant performance of a multiple channel queuing model (M/M/C) ( /FCFS). Based on the sub interval average ranking method for nonagonal fuzzy number, we convert fuzzy number to crisp one. Numerical results reveal that the efficiency of this method. Intuitively, the fuzzy environment adapts well to a multiple channel queuing models (M/M/C) ( /FCFS) are very well.
Final project report on grocery store management system..pdfKamal Acharya
In today’s fast-changing business environment, it’s extremely important to be able to respond to client needs in the most effective and timely manner. If your customers wish to see your business online and have instant access to your products or services.
Online Grocery Store is an e-commerce website, which retails various grocery products. This project allows viewing various products available enables registered users to purchase desired products instantly using Paytm, UPI payment processor (Instant Pay) and also can place order by using Cash on Delivery (Pay Later) option. This project provides an easy access to Administrators and Managers to view orders placed using Pay Later and Instant Pay options.
In order to develop an e-commerce website, a number of Technologies must be studied and understood. These include multi-tiered architecture, server and client-side scripting techniques, implementation technologies, programming language (such as PHP, HTML, CSS, JavaScript) and MySQL relational databases. This is a project with the objective to develop a basic website where a consumer is provided with a shopping cart website and also to know about the technologies used to develop such a website.
This document will discuss each of the underlying technologies to create and implement an e- commerce website.
Explore the innovative world of trenchless pipe repair with our comprehensive guide, "The Benefits and Techniques of Trenchless Pipe Repair." This document delves into the modern methods of repairing underground pipes without the need for extensive excavation, highlighting the numerous advantages and the latest techniques used in the industry.
Learn about the cost savings, reduced environmental impact, and minimal disruption associated with trenchless technology. Discover detailed explanations of popular techniques such as pipe bursting, cured-in-place pipe (CIPP) lining, and directional drilling. Understand how these methods can be applied to various types of infrastructure, from residential plumbing to large-scale municipal systems.
Ideal for homeowners, contractors, engineers, and anyone interested in modern plumbing solutions, this guide provides valuable insights into why trenchless pipe repair is becoming the preferred choice for pipe rehabilitation. Stay informed about the latest advancements and best practices in the field.
Hybrid optimization of pumped hydro system and solar- Engr. Abdul-Azeez.pdffxintegritypublishin
Advancements in technology unveil a myriad of electrical and electronic breakthroughs geared towards efficiently harnessing limited resources to meet human energy demands. The optimization of hybrid solar PV panels and pumped hydro energy supply systems plays a pivotal role in utilizing natural resources effectively. This initiative not only benefits humanity but also fosters environmental sustainability. The study investigated the design optimization of these hybrid systems, focusing on understanding solar radiation patterns, identifying geographical influences on solar radiation, formulating a mathematical model for system optimization, and determining the optimal configuration of PV panels and pumped hydro storage. Through a comparative analysis approach and eight weeks of data collection, the study addressed key research questions related to solar radiation patterns and optimal system design. The findings highlighted regions with heightened solar radiation levels, showcasing substantial potential for power generation and emphasizing the system's efficiency. Optimizing system design significantly boosted power generation, promoted renewable energy utilization, and enhanced energy storage capacity. The study underscored the benefits of optimizing hybrid solar PV panels and pumped hydro energy supply systems for sustainable energy usage. Optimizing the design of solar PV panels and pumped hydro energy supply systems as examined across diverse climatic conditions in a developing country, not only enhances power generation but also improves the integration of renewable energy sources and boosts energy storage capacities, particularly beneficial for less economically prosperous regions. Additionally, the study provides valuable insights for advancing energy research in economically viable areas. Recommendations included conducting site-specific assessments, utilizing advanced modeling tools, implementing regular maintenance protocols, and enhancing communication among system components.
Immunizing Image Classifiers Against Localized Adversary Attacksgerogepatton
This paper addresses the vulnerability of deep learning models, particularly convolutional neural networks
(CNN)s, to adversarial attacks and presents a proactive training technique designed to counter them. We
introduce a novel volumization algorithm, which transforms 2D images into 3D volumetric representations.
When combined with 3D convolution and deep curriculum learning optimization (CLO), itsignificantly improves
the immunity of models against localized universal attacks by up to 40%. We evaluate our proposed approach
using contemporary CNN architectures and the modified Canadian Institute for Advanced Research (CIFAR-10
and CIFAR-100) and ImageNet Large Scale Visual Recognition Challenge (ILSVRC12) datasets, showcasing
accuracy improvements over previous techniques. The results indicate that the combination of the volumetric
input and curriculum learning holds significant promise for mitigating adversarial attacks without necessitating
adversary training.
Welcome to WIPAC Monthly the magazine brought to you by the LinkedIn Group Water Industry Process Automation & Control.
In this month's edition, along with this month's industry news to celebrate the 13 years since the group was created we have articles including
A case study of the used of Advanced Process Control at the Wastewater Treatment works at Lleida in Spain
A look back on an article on smart wastewater networks in order to see how the industry has measured up in the interim around the adoption of Digital Transformation in the Water Industry.
CFD Simulation of By-pass Flow in a HRSG module by R&R Consult.pptxR&R Consult
CFD analysis is incredibly effective at solving mysteries and improving the performance of complex systems!
Here's a great example: At a large natural gas-fired power plant, where they use waste heat to generate steam and energy, they were puzzled that their boiler wasn't producing as much steam as expected.
R&R and Tetra Engineering Group Inc. were asked to solve the issue with reduced steam production.
An inspection had shown that a significant amount of hot flue gas was bypassing the boiler tubes, where the heat was supposed to be transferred.
R&R Consult conducted a CFD analysis, which revealed that 6.3% of the flue gas was bypassing the boiler tubes without transferring heat. The analysis also showed that the flue gas was instead being directed along the sides of the boiler and between the modules that were supposed to capture the heat. This was the cause of the reduced performance.
Based on our results, Tetra Engineering installed covering plates to reduce the bypass flow. This improved the boiler's performance and increased electricity production.
It is always satisfying when we can help solve complex challenges like this. Do your systems also need a check-up or optimization? Give us a call!
Work done in cooperation with James Malloy and David Moelling from Tetra Engineering.
More examples of our work https://www.r-r-consult.dk/en/cases-en/
2. K. Krishna Chaitanya and SS.Asadi
http://www.iaeme.com/IJCIET/index.asp 330 editor@iaeme.com
Cite this Article: K. Krishna Chaitanya and SS.Asadi, An Integrated Management and
Measurement of Customer Feasiblilty In Construction Industry. International Journal of
Civil Engineering and Technology, 8(1), 2017, pp. 329–339.
http://www.iaeme.com/IJCIET/issues.asp?JType=IJCIET&VType=8&IType=1
1. INTRODUCTION
The need for customer facilities in the recent days have been increasing enormously since everyone
is looking for the satisfaction. Enhancing customer satisfaction was distinguished as a standout
amongst an essential difficulties confronting businesses in the 1990s. Thus to serve the customer's
there is need to measure the several factors in facilities performance1
. This paper will discuss some
of the important facilities management customer related processes and mechanisms associated with
its measurement identify through a series of case studies carried out as part of a customer
satisfaction. It is always important to respect customers in construction sector2
.
Therefore it is important to examine whether and how quality effects supplier profitability as
well as how it affects customer satisfaction. Among the potential performance drivers, customer
satisfaction draws in the most consideration from both experts and specialists. This is not amazing,
senior officials from 148 financial administrations positioned customer relations as an essential
driver of association's span rate achievement. So it is said to be major criteria for a firm to consider
customer satisfaction in their objectives. Customer satisfaction is the output result for a firm to say
that the company product or service has reached to maximum people3,4
.
2. PERFORMANCE MEASUREMENT STUDY
As per the study, the paper states that measurement can be done by taking benchmark into the
consideration so that we can measure facilities performance. For cost reduction method,
benchmarking is essential where the principle of benchmarking is to allow Managers to situate
their performance measurement in context5
.
Benchmarking is the quest for industry phones which prompts prevalent execution. Keeping in
mind the end goal to accomplish this, the essential strides that are major to benchmarking
achievement.
1. Know your operation assessment of interior operation qualities and shortcoming.
2. Pick up predominance goes past the best practices that introduced and be the most elite.
3. We should know the strengths and weakness of the competition.
4. We should be aware of strengths of leaders in the competition.
Above factors may be either internally focused or external focused. so the pressure is on
facility management teams that esteem client issues, for example, conveyance of item quality. Now
it also fails to consider how an organization works to strategy level as it prefers to worker or
workplace perspective. The importance of benchmarking against
1. `The satisfactory you will find within your industry or outside.
2. What is pertinent to your client's perspective, 'what is vital'?
3. That thing that influences money related execution.
Inquiries to be asked as an ongoing research project before applying a benchmarking system
are as per the following
1. How do clients esteem the service execution and how is it particular from the service itself?
2. What are the components to quantify the service performance and how is it quantified?
3. How can one separate the valuation for service gave and the physical environment?
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Note that satisfying is an essential thing to follow in the construction industry, since It'll
thoroughly consider way to deal with work past more fundamental necessities and to create
relationships with the customers in the long haul. What's more, this paper expresses that customer
satisfaction is not a flat out the situation, it is most rely on upon communications, input, applause,
and dissensions where protests must be fathomed by checking the blunder happened and to be
looked on construction and professional perspective.
1. They are for receiving feedback and putting that effort into improving the plans
2. They assume a fundamental part to prevent compliances and affecting interior skills for enhancing
products and services.
3. They're a valuable methodology of measuring performance and allocation of resources to tend to the
poor zones of the industry.
4. They're a valuable "replicate" for measuring interior efficiency against competitors and best in class
associations.
Many organizations in the present market is based on the only one formula which is "customer
is king" which means entire purpose of the organization is to serve the customers what they need
than thinking about higher profits , they are thinking about good will of the organization
2.1. Creating A Customer-Based Culture
Taking after a customer based culture these days ought to be acknowledged as an exposed need to
direct business and a few organizations would say it is a credit to rehearse as it were. Companies
need to say that they are truly centered around their customer's needs and actions.
There are several statements on papers
1. These statements will say about how the senior managers are keen about the customer based culture
and how they are serious about the customer, how senior managers are assisting workers about
discipline and degree of seriousness.
2. Customer center is a proclamation of purpose. It flags that the association will challenge status and
envelop new ideas and management practice. Embraced world class associations.
3. It additionally implies making new frameworks, techniques and rules and match to the subject of
adjusting customer's to individuals' best capacity, Through doing the right matters proper first time
and on time.
4. Finally, Customer focus is truly a perspective rather that outright subjective substance which
demonstrates advanced performance and achieving the apex of accomplishment.
Really they would some say some are fundamental inquiries being asked like, who is the
customer or what is the customer? it says like customers are the motivation behind what we do
today and what we do later on and what we did in past .
2.2. Customer satisfaction versus dissatisfaction
It's simple if companies manage the dissatisfaction it automatically increases customer satisfaction.
Customer dissatisfaction is mainly about dealing with complaints you got and realizing that the
customers are aware of response. Customers predominantly manage how we provide services to
them and they contrast us and others. So this must be done to satisfy the customer minds that the
company is breakthrough and utilizing latest teams. Once we provide them a good service surely
they will be curious about our next projects, mouth publicity really does matters so good will of the
company is most important when we compare to customer satisfaction.
1. As earlier said, satisfied customers will be willing to share their experience with friends and as same
customers who felt dissatisfied with the response will be likely to say more people than the satisfied
customers. So dissatisfaction causes more damage than the happiness given by satisfied customers.
2. Further, it also differs from one sector to another sector.
4. K. Krishna Chaitanya and SS.Asadi
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3. As per the survey, companies which belief in solving with the customer's complaints is extravagant ,
they have to realize that it costs extra 25 percent to business with new customers.
Satisfied customers are always interested in coming back to do business with the company, at the
same time dissatisfied customers will be always willing to go for another industry or company.
And also some basic things need to be followed.
1. Products and services should be taken carefully
2. Urge others to purchase from you
3. Trust that what they purchase from you is worth what they pay for it.
Companies need to measure customer satisfaction if they need to achieve long-term profit because
without measuring we cannot know the difficulties in a certain topic. Some techniques are adopted
for measurement of customer satisfaction.
1. Customer satisfaction surveying methodologies,
2. Center gatherings to study customer fulfillment issues.
3. Standardized process for measuring customer satisfaction,
4. Various computer software
While doing customer satisfaction survey, several problems are faced like analytical and
behavioral where analytical concerns with logical procedures, techniques, systems and conduct
concerns with the attitudes, belief's, perceptions and motivations .
2.3. Customer satisfaction importance
A person may call as a market trader will have a full knowledge about what is happening in and out
of the company about customer satisfaction , he has to maintain direct contact with the customers
so that he will get unofficial data of what is going right or where it is wrong. Such unofficial
feedback is most important for any company because it shows how to concentrate on the
customer's further .Developing a customer satisfaction programmer is not just about carrying a
survey because survey provides us information where to focus in term of getting high profit and
major dependable enhancements require an essential change in the company.
There are six steps in customer satisfaction program
1. Who will probably be questioned?
2. What is to be measured?
3. By what means interview is to be done?
4. How should satisfaction be measured?
5. What do the measurements imply?
6. Easy methods to use consumer delight surveys to finest outcomes.
2.4. Interview Process
It depends on from business to business, product to product, what would I say if we take an
example as cigarettes it is very clear who should be interviewed. But if we choose the products
which are used in the home, some parent is going to buy that and it will be used by the kids, so it is
little complex to know who should be interviewed.
Here we seek the reviews of customers, from that companies, will understand what to be
measured and what to ask customers about satisfaction like how you are satisfied with Xyz
Company, such questions are as follows
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1. What is your last satisfaction with XYZ Ltd?
2. How likely or far-fetched would you say you are to purchase from XYZ Ltd?
3. How likely or improbable would you be prescribe XYZ Ltd to a companion or associate?
Actually, questions might be under this category whereas
2.5. Product: First-class of product, product life, product Design, Consistency of first-rate, type of
products, Processing of the product.
2.6. Delivery: Supplying on time, the velocity of supply.
2.7. Staff And Service: Courtesy from revenue employees, representative's availability,
representative's expertise, Reliableness of returning calls, Friendliness of the earnings employees,
criticism decision, Responsiveness to inquiries, after sales provider, Technical carrier.
2.8. Company: Organization's status, Ease of doing industry, invoice readability, Invoices on time
2.9. Price: Market cost, The whole cost of use, price for money.
Analysis of results based on a survey, Customer needs are given the major criteria in the
construction industry, where customers priority changes from one project to another project,
companies should focus on the things where customers majorly dissatisfy in projects. Measuring
the satisfaction through various ways give companies long term profits
Survey data has some indicators about customer satisfaction where we can know the sales in
the company during the project ongoing time, they can rise or fall due to reasons. After survey and
feedback, the view of the company may change. Depth interviews are carried out a basing letter of
thanks and anecdotal feedback via sales force. As there will be no benchmark data for taking
considerations for an interview as it does not allow the comparison of one issue to another issue for
tracking quantitative survey is required.
2.10. Customer service interaction.
2.11. Interaction
Table 1 Customer service interaction result
Valid N
Missing
4
0
Table 2 Customer service interaction result for frequency
Frequency Percent Valid percent
Cumulative
percent
Customer A
Customer B
Valid Customer C
Customer D
Total
1
1
1
1
4
25.0
25.0
25.0
25.0
100.0
25.0
25.0
25.0
25.0
100.0
25.0
50.0
75.0
100.0
Descriptives Variables=Friendliness Professionalism Understanding Resolving /Statistics=Mean
Stddev Min Max
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2.12. Descriptive Statistics
Table 3 Customer service interaction result for descriptive statistics
N Minimum Maximum Mean Std.deviation
Friendliness
Professionalism
Understanding
Resolving
Valid N (list wise)
4
4
4
4
4
2.00
3.00
3.00
2.00
4.00
4.00
4.00
4.00
3.2500
3.2500
3.7500
3.0000
.95743
.50000
.50000
.81650
Frequencies Variables=Interaction /Order=Analysis
From the Table 1-3., Friendliness of the agent is said to be is satisfied with mean 3.25 where
the scale range is from 1very satisfied to 5 very dissatisfied. And professionalism with mean 3.25
and understanding with 3.75
2.13. Priority of the customer
Frequencies Variables=Priority /Order=Analysis.
2.14. Frequencies
Priority.
Table 4 Priority of customer table result
Valid N
Missing
5
0
Table 5 Priority of customer table result for frequency
Frequency Percent Valid percent
Cumulative
percent
Company A
Company B
Valid Company C
Company D
Company E
Total
1
1
1
1
1
4
20.0
20.0
20.0
20.0
20.0
100.0
20.0
20.0
20.0
20.0
20.0
100.0
20.0
40.0
60.0
80.0
100.0
Descriptives Variables=Quality Economy/Statistics=Mean Stddev Min Max.
2.15. Descriptive Statistics
Table 6 Priority of customer table result for descriptive statistics
N Minimum Maximum Mean Std.deviation
Quality
Economy
Valid N (list wise)
5
5
5
1.00
1.00
2.00
2.00
1.6000
1.4000
.54772
.54772
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From the Table 4-6., results the priority of the customer needs is very important where every
company is dealing with quality and economy, but the priority now a day's being with quality.
2.16. Companies about customer satisfaction survey
Frequencies Variables=Satisfaction Survey /Order=Analysis.
Satisfaction survey
Table 7 Companies about satisfaction survey table result
Valid N
Missing
6
0
Table 8 Companies about satisfaction survey table result for frequency
Satisfication survey
Valid
Frequencies Percent Valid percent Cumulative percent
Company A 1 16.7 16.7 16.7
Company B 1 16.7 16.7 33.3
Company C 1 16.7 16.7 50.0
Company D 1 16.7 16.7 66.7
Company E 1 16.7 16.7 83.3
Company F 1 16.7 16.7 100.0
Total 6 100.0 100.0
Descriptives Variables=Survey /Statistics=Mean Stddev Min Max
2.17. Descriptive Statistics
Table 9 Companies about satisfaction survey table result for descriptive statistics.
N Minimum Maximum Mean Std.deviation
Survey
Valid N (list wise)
6
6
1.00 2.00 2.0000 .63246
From Table 7-9. results say that customer satisfaction survey is important in the construction
industry where it deals with the problems of the customer's and their needs and it shows what are
the priorities of the customer.
2.18. Satisfaction of client's expectations
Frequencies Variables=Expectations /Order=Analysis.
2.19. Statistics
Expectations
Table 10 Client satisfaction expectations table result
Valid N
Missing
5
0
8. K. Krishna Chaitanya and SS.Asadi
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Table 11 Client satisfaction expectations table result for statistic expedetations
Expectations
Valid
Frequencies Percent Valid percent Cumulative percent
Client A 1 20.0 20.0 20.0
Client B 1 20.0 20.0 40.0
Client C 1 20.0 20.0 60.0
Client D 1 20.0 20.0 80.0
Client E 1 20.0 20.0 100.0
Total 5 100.0 100.0
Descriptives Variables=Services Quality Safety /Statistics=Mean Stddev Min Max
2.20. Descriptive Statistics
Table 12 Client satisfaction expectations table result for descriptive statistics.
N Minimum Maximum Mean Std.deviation
Services
Quality
Safety
Valid N (list wise)
5
5
5
5
2.00
1.00
1.00
3.00
3.00
3.00
2.6000
2.0000
1.8000
.54772
.70711
.83666
The Table 10-12. shows the results of services, quality, and safety, how customers are satisfied
with the services with mean 2.6, quality with mean 2.0 and safety with mean 1.8 where scale range
from 1 very satisfied to 5 very dissatisfied.
2.21. How to Use Customer Facilitation Studies To Greatest Effect
Satisfying the customers is the tough task in the construction industry until and unless there is a full
involvement of top management in the survey and support of management in the survey. As
people, view's change very frequently the decision towards them should be taken very fast and in
favor of them. As earlier discussed measuring customer satisfaction should not be stopped it
should be a never ending process till the project is completed then only we can get long term
profits. Samples should be taken to survey, the sample of every survey must be sufficiently
substantial to give a dependable base and choice of the sample must resemble prior surveys.
3. METHODOLOGY
The literature are studied and reviewed for the factors which influence the customer satisfaction,
shown in Figure 1.
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Figure 1
4. RESULTS AND DISCUSSI
Analyses of results based on a survey
construction industry, where customer’s priority changes from one project to a
companies should focus on the things where customers majorly dissatisfy in projects. Measuring
the satisfaction through various ways g
1. What will be the first priority of the customer
Figure 2
nd Measurement of Customer Feasiblilty In Construction Industry
IJCIET/index.asp 337 editor@iaeme.com
Figure 1 Flow chart on methodology of work.
RESULTS AND DISCUSSIONS
survey, Customer needs are given the major criteria in
industry, where customer’s priority changes from one project to a
companies should focus on the things where customers majorly dissatisfy in projects. Measuring
the satisfaction through various ways give companies long term profits, Shown in Figure 2
What will be the first priority of the customer?
Figure 2 Pie chart for the customer priority
f Customer Feasiblilty In Construction Industry
editor@iaeme.com
, Customer needs are given the major criteria in the
industry, where customer’s priority changes from one project to another project,
companies should focus on the things where customers majorly dissatisfy in projects. Measuring
ive companies long term profits, Shown in Figure 2-5.
10. K. Krishna Chaitanya and SS.Asadi
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2. Do you think customer satisfaction survey will work in the construction industry?
Figure 3 Pie chart for customer service survey in construction industry
3. On which basis, Customer will be satisfied in the construction industry?
Figure 4 A bar graph on the customer satisfaction basic priority
4. What would customer satisfaction survey improve?
Figure 5 Customer satisfaction survey improves bar graph
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5. CONCLUSION
1. Recognize that client needs contrast extensively. Two clients may have altogether different
requirements for their projects. A client may have distinctive requirements for various projects; that
same client's project needs may differ after some time. The expense might be an essential criteria
for a client on one project, while calendar might be the most critical rule on another.
2. In this manner, it is unrealistic to set up "the" rundown of client needs that is suitable for each
project. A temporary worker with information assembled about every client and their projects will
need to recognize the most vital criteria for its clients on every project.
3. Once those criteria are distinguished, the contractual worker can define the clients' expectations that
are essential in light of fulfillment. As talked about before, fulfillment includes ''hope
disconfirmation''. (affirmation or disconfirmation of a desire.)
4. The variables distinguished above must be inspected as far as expectations to comprehend their
potential part in consumer loyalty. Client facilities are for the most part seen as one of the variables
that enhance the execution of an association, individual or group administration's commitment to
client facilities ways representative demeanors and us saw to add to higher consumer loyalty and
maintenance. I in this manner estimated that higher client facilities.
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