This study examined library anxiety (LA) in basic skills students at the Los Angeles Community College District. A survey found students experienced moderate levels of LA on average. Qualitative interviews revealed that while students valued libraries, their awareness and use of library resources was low due to a lack of guidance from faculty. The author recommends that libraries recognize LA in basic skills students, strengthen connections to developmental education programs on campus, engage instructors to promote library services, and balance technology with educational roles.
Program conducted by LLAMA - MAES at ALA Annual 2010.
Informal assessment techniques can be used to quickly evaluate and improve services throughout the library. This fast-paced program features presenters from 8-10 libraries who will share various types of informal assessment, the time commitment required, and how assessment led to service improvements throughout the library. Attendees will gain an understanding of how informal assessment can be incorporated into decision-making at all levels and lead to a culture of assessment.
The world of social services can be a bewildering maze for the vulnerable populations it seeks to serve – ex-offenders, returning veterans, the homeless, immigrants, and people with disabilities. With a community resource guide, public libraries become local information clearinghouses. Make a difference in your community! Using a real-life model, learn how to compile, print, and distribute a highly accessible resource that points toward housing, jobs, education, medical help, transportation…and even the library!
Program conducted by LLAMA - MAES at ALA Annual 2010.
Informal assessment techniques can be used to quickly evaluate and improve services throughout the library. This fast-paced program features presenters from 8-10 libraries who will share various types of informal assessment, the time commitment required, and how assessment led to service improvements throughout the library. Attendees will gain an understanding of how informal assessment can be incorporated into decision-making at all levels and lead to a culture of assessment.
The world of social services can be a bewildering maze for the vulnerable populations it seeks to serve – ex-offenders, returning veterans, the homeless, immigrants, and people with disabilities. With a community resource guide, public libraries become local information clearinghouses. Make a difference in your community! Using a real-life model, learn how to compile, print, and distribute a highly accessible resource that points toward housing, jobs, education, medical help, transportation…and even the library!
Using a multi-location, longitudinal focus group method to conduct qualitativ...Hazel Hall
Paper presented at 13th Qualitative and Quantitative Methods in Libraries International Conference (QQML2021) (virtual conference), 25-28 May 2021. Full text available at https://www.napier.ac.uk/~/media/worktribe/output-2755729/using-a-multi-location-longitudinal-focus-group-method-to-conduct-qualitative-research.pdf
Using a multi-location, longitudinal focus group method to conduct qualitativ...Hazel Hall
Paper presented at 13th Qualitative and Quantitative Methods in Libraries International Conference (QQML2021) (virtual conference), 25-28 May 2021. Full text available at https://www.napier.ac.uk/~/media/worktribe/output-2755729/using-a-multi-location-longitudinal-focus-group-method-to-conduct-qualitative-research.pdf
Communicating Library Impact Beyond Library Walls: Findings from an Action-or...OCLC
Connaway, Lynn Silipigni, and Alan Carbery. 2017. “Communicating Library Impact Beyond Library Walls: Findings from an Action-oriented Research Agenda.” Presented at the ACRL Leadership Council at the ALA Annual Conference, Chicago, Illinois, June 23.
Communicating Library Impact Beyond Library Walls: Findings from an Action-or...Lynn Connaway
Connaway, Lynn Silipigni, and Alan Carbery. 2017. “Communicating Library Impact Beyond Library Walls: Findings from an Action-oriented Research Agenda.” Presented at the ACRL Leadership Council at the ALA Annual Conference, Chicago, Illinois, June 23.
Demonstrating the Value of Academic Libraries in Times of Uncertainty: A Rese...OCLC
Connaway, Lynn Silipigni. 2017. “Demonstrating the Value of Academic Libraries in Times of Uncertainty: A Research Agenda for Student Learning and Success.” Presented at the University of Macau, Macau, April 6.
Demonstrating the Value of Academic Libraries in Times of Uncertainty: A Rese...Lynn Connaway
Connaway, Lynn Silipigni. 2017. “Demonstrating the Value of Academic Libraries in Times of Uncertainty: A Research Agenda for Student Learning and Success.” Presented at the University of Macau, Macau, April 6.
SPARC Webcast: Libraries Leading the Way on Open Educational ResourcesNicole Allen
This webcast features three librarians who have been leading OER projects on their campuses. Each will provide an overview of the project, discuss the impact achieved for students, and provide practical tips and advice for other campuses exploring OER initiatives.
Marilyn Billings, Scholarly Communication & Special Initiatives Librarian, University of Massachusetts Amherst Libraries. Marilyn coordinates the Open Education Initiative, which has saved students more than $750,000 since 2011 by working with faculty to identify low-cost and free alternatives to expensive textbooks.
Kristi Jensen, Program Development Lead, eLearning Support Initiative, University of Minnesota Libraries. The University of Minnesota has emerged as a national leader through its Open Textbook Library, which is a searchable catalog of more than 100 open textbooks. The Libraries also partnered with other entities on campus for their Digital Course Pack project, which has helped streamline the course pack process and make materials more affordable for students.
Shan Sutton, Associate University Librarian for Research and Scholarly Communication, Oregon State University Libraries. The OSU libraries are partnering with the OSU Press for a pilot program to develop open access textbooks by OSU faculty members. The program issued an RFP in the fall, and recently announced four winning proposals that will be published in 2014-2015.
Integrating Inquiry: Student Centered Approaches for Inspiring Lifelong Lear...Rebecca Kate Miller
Presentation delivered at the 3rd Annual Conference on Higher Education Pedagogy in Blacksburg, VA on February 3, 2011. Speakers included: Rebecca K. Miller, Carolyn Meier, Margaret Merrill, Heather Moorefield-Lang, and Lesley Moyo.
Where are We Going and What Do We Do Next? Demonstrating the Value of Academi...OCLC
Connaway, Lynn Silipigni. 2017. “Where are We Going and What Do We Do Next? Demonstrating the Value of Academic Libraries in Time of Uncertainty.” Presented at the RLUK Conference 2017, London, United Kingdom, March 9.
Where are We Going and What Do We Do Next? Demonstrating the Value of Academi...Lynn Connaway
Connaway, Lynn Silipigni. 2017. “Where are We Going and What Do We Do Next? Demonstrating the Value of Academic Libraries in Time of Uncertainty.” Presented at the RLUK Conference 2017, London, United Kingdom, March 9.
Casting a Wide Net: The Library's Role in Transforming Partnerships Across Ca...JenniferRaye
Sally Neal, Associate Dean of Bulter University Libraries, presents from the Association of College and Research Libraries Conference in Baltimore, MD.
Similar to An exploratory case study of library anxiety (20)
AVC Library Faculty Survey Results (2012)Scott Lee
This is a presentation of the results from a survey of AVC faculty conducted in 2012. This survey asked questions about faculty views, use and understanding of student use of the AVC Library.
1. An Exploratory Case Study of Library Anxiety and Basic Skills
Students in a California Community College
By
Scott W. Lee, MSLS, EdD
2. What is Library Anxiety (LA)
Similarto Other Academic Anxieties (Math Anxiety, Text Anxiety, Computer
Anxiety)
Fear, trepidation, intimidation of any or all things library related.
Term first coined by Constance Mellon in 1986 based on analysis of student
journals.
3. Mellon’s Findings
Main Sources of Fear
Building Layout
Research Process
Students Do Not Seek Help
Embarrassed by lack of knowledge and assumed everyone else had it.
I found previous research (1972, 1982) that showed same.
4. Basic Skills
California Community College (CCC) term for Developmental Education (DE)
DEStudent: College Student Below College Level in Math, Reading, and/or
Writing
40% in US, 70%-80% in CCC’s
Most states focus DE in Community Colleges
Also called: Remedial, At-Risk, High-Risk
5. My Study
Conducted at Los Angeles Community College District (LACCD)
Largest CC in US (240K Students)
Spread Over 800 Square Miles
I drove 2800 miles to collect my data.
Mixed Methods: Quantitative (Survey) followed by Qualitative (Interviews)
Data Collected: March – May 2010
6. Quantitative
The Library Anxiety Scale (LAS)
The LAS was developed by Sharon Bostick in 1991 to measure Library Anxiety
Used in Over 30 Studies Before
Administered to 191 Students at 8 of the 9 Colleges of LACCD
Only Used Students at Highest Level of Basic Skills English Before Transfer
Level
7. Qualitative
Interviewed 13 Quantitative Participants
In Person, One-to-One
Five Colleges – Harbor (3), Mission (2), City (3), Trade-Tech (1), Pierce (4)
Paid Each Participant $10 and Raffle Entry for One of Three iPods
8. Findings - Quantitative
Analysis was Descriptive (Univariate & Bivariate)
LAS Scores for LACCD:
Total LAS Range is 43 - 215
Mean: 102
Highest: 174, Lowest: 43
Study Means of Past LA Research (98, 96, 129)
9. Findings - Quantitative
Means
Gender: No Difference (M:102, F:101)
Ethnicity: Asians Scored Highest (106), African-Americans Scored Lowest (94)
Age: No Trend
Employment: More Hours = More LA
Library Experience: More Recent Experience = Less LA
10. Findings - Qualitative
Three Areas of Inquiry
Awareness of Academic Libraries
Use of Academic Libraries
Value Placed on Academic Libraries
11. Findings - Qualitative
Awareness
No Connection Between LA and Awareness
Awareness Primarily Affected by Classroom Faculty
Students who were guided to library by classroom or other faculty were more
aware.
Most received little to no guidance.
Most students reported few, if any, research-based assignments.
Most reported no BI experiences.
12. Findings - Qualitative
Use
Increase in LA equaled decrease in use.
Students used library computers more than any other service or resource.
Students made significant use of the library building as a place to study.
Students used public libraries and academic libraries interchangeably.
13. Findings - Qualitative
Value
Student valuations of academic libraries not connected to LA.
Most students viewed the library as a necessity for a successful college student.
Some disagreed and felt the Internet could replace a library.
I found conflict between student valuations of the library and their use of them
with students placing a high value on libraries while they were not using them
much.
14. Findings - Qualitative
Value (cont.)
Students primarily viewed the library as a:
Tool (to accomplish tasks)
Convenience (for access to the building and computers)
House of Knowledge
Student perspectives on librarians:
All had a positive view.
Referred to librarians as“teachers”and“Guru’s”.
Valued for expertise in campus-specific knowledge.
15. Recommendations
#1: Community college libraries should recognized the existence of library
anxiety in development education students and consider it for all services to
that population.
16. Recommendations
#2: Community college libraries should develop better connections with the
developmental education staff on campus.
17. Recommendations
#3: Community college libraries should engage classroom instructors to
inform them of the value that libraries can offer to students.
18. Recommendations
#4: Community college libraries should find a balance between serving the
technology needs of students and fulfilling an educational role at the
college.