Centre for Excellence in Teaching and Learning

                                     CETIS Bolton

                                   15th June 2010

                   Andy Pellow - Leeds University
                Robert Campbell - Ecommnet Ltd.
   to ensure that students graduating from
    courses in health and social care are fully
    equipped to perform confidently and
    competently at the start of their professional
    careers
   University of Bradford

   University of Huddersfield

   University of Leeds

   Leeds Metropolitan University

   York St John University

   NHS partners

   Service users & carers

   Commercial partners – MyKnowledgeMap, ecommnet
   Audiology                   Operating
   Clinical physiology          department practice
   Dentistry                   Optometry
   Dietetics                   Pharmacy
   Diagnostic radiography      Physiotherapy
   Medicine                    Podiatry
   Midwifery                   Social work
   Nursing                     Speech and
   Occupational therapy         language therapy
•   By promoting inter-professional
    assessment of core competences – ethical
    practice, communications skills and team-
    working
•   By encouraging service user and carer
    involvement in student feedback
•   Using mobile devices to deliver assessment
    and learning in the practice setting
   Students in wide variety of practice locations
   lightweight, portable & fit in pockets.
   Secure connection to HE networks
   Two way – deliver and collect information
   Off-line/On-line capability
   Nothing about mobile technology…
   No standards
   Significant capital funding (£1m+) but with
    challenging expenditure deadlines
   Partner L&T systems (e.g. VLEs) important but
    not mobile friendly
   Data security important
    ◦ Personal information in healthcare.
   Risks of innovation and early adoption
   Speed of change in the market
   Need for early support and structure
   Tutors need support – and tailored one-to-
    one support
   Students want to know what the purpose and
    benefits will be of using the technology
   Role of champions
   Speed of decision-making/consultation
    process…
   users/students aren’t digital natives
   significance of the ethical approval process
   lack of understanding of the HE environment
    by mobile operators
   An occupational therapy student is on
    placement at Calderdale Royal Hospital.

   One of his objectives whilst on placement is
    the development of his ability to gain consent
    from service users using his communication
    skills.

   His tutor creates an assessment that will
    encourage him to provide evidence of his
    ability to gain consent
   The assessment can be completed by:
    ◦   Student
    ◦   Practice assessor
    ◦   Peers
    ◦   Possibly service users
   Responses can include:
    ◦ Free text response
    ◦ Audio
    ◦ Multiple choice and other structured question types
   Student Guidelines
   Following your experience of gaining consent from a service user please ask a practice
    assessor from your own or another profession to answer the following questions.
   Practice Assessor Assessment
   Taking into account the level of your service user’s
    understanding, how did you ensure that the service user
    understood the course of action?
          Completely / Mostly / Adequately / Hardly at all / Not at all
   Taking into account your service user’s preferred method of
    communication, how did you ensure they gave or withheld
    consent?
          Completely / Mostly / Adequately / Hardly at all / Not at all
   Did the student ensure that the service user had sufficient
    information to give or withhold consent for the course to
    action?
          Completely / Mostly / Adequately / Hardly at all / Not at all
   Would you like to make any further comments on the
    student's overall performance?
   Assessment Management Suite
    ◦   Webserver
    ◦   User and cohort management
    ◦   Assessment authoring
    ◦   Helpdesk

   Mobile Services Platform
    ◦   Device management
    ◦   Device client software
    ◦   Assessment distribution and communications
    ◦   Security, encryption, authentication
   Assessment authoring
    ◦ Build assessments
         Questionbuilder, Compendle, RLO, competency maps
         SCORM/QTI Standards based packages
         Publishes as a web service to Mobile Services Platform
   Assessment receipt
    ◦   Storing of assessment responses
    ◦   Review and comment on responses
    ◦   Assessment against competency Frameworks
    ◦   Export to e-Portfolio
         VLE, etc LEAP-2A
   User and cohort management
    ◦ Cohorts linked to AD / LDAP
    ◦ Imported from University Management Systems
    ◦ Roles
         Tutors
         Students
         Admin
   Content Distribution
   Assessment packages
    ◦ Assessment, learning objects, docs, links etc.
    ◦ Repackage for the device
   Device management
    ◦ Software distribution
    ◦ Device configuration
   Device and data security
   Communications
   Faculty of Medicine and Health – just under
    3,500 undergraduate students in 8
    professions.
   Highly devolved learning and teaching
    environment
   Strong corporate support for Blackboard VLE
   Significant external professional body
    involvement (GMC, NMC, GDC) in curriculum
    validation
   Common uni-professional assessments in
    some disciplines
   Evidence for change critical
   Use research to help drive L&T change
   Champions required but need good
    communications skills
   Introduce technology change alongside
    curriculum change
   Secure bottom-up engagement before top-
    down endorsement
   Assessment and Learning driven
   Process improvement difficult to quantify and
    prove
   Business case for significant IT investments
    that save staff time but cost money difficult
    to secure
   Typical Mobile provider business model (e.g.
    Capital + Contract over two years)
    challenging
   Recognise different speeds of adoption
   Prepare for long term
   Context important
   Support for students own devices still not
    feasible;
   Web delivery doesn’t deliver functionality
   Contacts
    ◦ Andy Pellow
    ◦ Leeds University
    ◦ a.j.h.pellow@leeds.ac.uk

    ◦ Robert Campbell
    ◦ Ecommnet Limited
    ◦ robert.campbell@ecommnet.co.uk

Mobile Technology in Practice

  • 1.
    Centre for Excellencein Teaching and Learning CETIS Bolton 15th June 2010 Andy Pellow - Leeds University Robert Campbell - Ecommnet Ltd.
  • 2.
    to ensure that students graduating from courses in health and social care are fully equipped to perform confidently and competently at the start of their professional careers
  • 3.
    University of Bradford  University of Huddersfield  University of Leeds  Leeds Metropolitan University  York St John University  NHS partners  Service users & carers  Commercial partners – MyKnowledgeMap, ecommnet
  • 4.
    Audiology  Operating  Clinical physiology department practice  Dentistry  Optometry  Dietetics  Pharmacy  Diagnostic radiography  Physiotherapy  Medicine  Podiatry  Midwifery  Social work  Nursing  Speech and  Occupational therapy language therapy
  • 5.
    By promoting inter-professional assessment of core competences – ethical practice, communications skills and team- working • By encouraging service user and carer involvement in student feedback • Using mobile devices to deliver assessment and learning in the practice setting
  • 6.
    Students in wide variety of practice locations  lightweight, portable & fit in pockets.  Secure connection to HE networks  Two way – deliver and collect information  Off-line/On-line capability
  • 7.
    Nothing about mobile technology…  No standards  Significant capital funding (£1m+) but with challenging expenditure deadlines  Partner L&T systems (e.g. VLEs) important but not mobile friendly  Data security important ◦ Personal information in healthcare.
  • 8.
    Risks of innovation and early adoption  Speed of change in the market  Need for early support and structure  Tutors need support – and tailored one-to- one support  Students want to know what the purpose and benefits will be of using the technology  Role of champions  Speed of decision-making/consultation process…
  • 9.
    users/students aren’t digital natives  significance of the ethical approval process  lack of understanding of the HE environment by mobile operators
  • 11.
    An occupational therapy student is on placement at Calderdale Royal Hospital.  One of his objectives whilst on placement is the development of his ability to gain consent from service users using his communication skills.  His tutor creates an assessment that will encourage him to provide evidence of his ability to gain consent
  • 12.
    The assessment can be completed by: ◦ Student ◦ Practice assessor ◦ Peers ◦ Possibly service users  Responses can include: ◦ Free text response ◦ Audio ◦ Multiple choice and other structured question types
  • 17.
    Student Guidelines  Following your experience of gaining consent from a service user please ask a practice assessor from your own or another profession to answer the following questions.  Practice Assessor Assessment  Taking into account the level of your service user’s understanding, how did you ensure that the service user understood the course of action? Completely / Mostly / Adequately / Hardly at all / Not at all  Taking into account your service user’s preferred method of communication, how did you ensure they gave or withheld consent? Completely / Mostly / Adequately / Hardly at all / Not at all  Did the student ensure that the service user had sufficient information to give or withhold consent for the course to action? Completely / Mostly / Adequately / Hardly at all / Not at all  Would you like to make any further comments on the student's overall performance?
  • 28.
    Assessment Management Suite ◦ Webserver ◦ User and cohort management ◦ Assessment authoring ◦ Helpdesk  Mobile Services Platform ◦ Device management ◦ Device client software ◦ Assessment distribution and communications ◦ Security, encryption, authentication
  • 30.
    Assessment authoring ◦ Build assessments  Questionbuilder, Compendle, RLO, competency maps  SCORM/QTI Standards based packages  Publishes as a web service to Mobile Services Platform  Assessment receipt ◦ Storing of assessment responses ◦ Review and comment on responses ◦ Assessment against competency Frameworks ◦ Export to e-Portfolio  VLE, etc LEAP-2A  User and cohort management ◦ Cohorts linked to AD / LDAP ◦ Imported from University Management Systems ◦ Roles  Tutors  Students  Admin
  • 31.
    Content Distribution  Assessment packages ◦ Assessment, learning objects, docs, links etc. ◦ Repackage for the device  Device management ◦ Software distribution ◦ Device configuration  Device and data security  Communications
  • 34.
    Faculty of Medicine and Health – just under 3,500 undergraduate students in 8 professions.  Highly devolved learning and teaching environment  Strong corporate support for Blackboard VLE  Significant external professional body involvement (GMC, NMC, GDC) in curriculum validation  Common uni-professional assessments in some disciplines
  • 35.
    Evidence for change critical  Use research to help drive L&T change  Champions required but need good communications skills  Introduce technology change alongside curriculum change  Secure bottom-up engagement before top- down endorsement
  • 36.
    Assessment and Learning driven  Process improvement difficult to quantify and prove  Business case for significant IT investments that save staff time but cost money difficult to secure  Typical Mobile provider business model (e.g. Capital + Contract over two years) challenging
  • 37.
    Recognise different speeds of adoption  Prepare for long term  Context important  Support for students own devices still not feasible;  Web delivery doesn’t deliver functionality
  • 38.
    Contacts ◦ Andy Pellow ◦ Leeds University ◦ a.j.h.pellow@leeds.ac.uk ◦ Robert Campbell ◦ Ecommnet Limited ◦ robert.campbell@ecommnet.co.uk