This document provides a user guide for AIESEC Singapore's Customer Relations Management (CRM) platform. It introduces the login process and dashboard interface for accessing tasks and updates. The top toolbar allows users to add new records, access settings, cases, tasks, and switch between modules for people, organizations, opportunities, and sales pipeline. It also provides links to video tutorials demonstrating how to add organizations, open opportunities, manage cases, and use search and list functions. Users are instructed to contact the MCVPBD Victoria Chen if they have any other questions.

1. AIESEC SingaporeCustomer Relations Management (CRM) platform User Guide

2. Getting Started The platform is at http://aiesecsingapore.javelincrm.com The user names are below. Passwords please ask your respective BD person. BD person, please let me (Victoria) know every time you update your password as well.

3. Introduction: interface This is the home screen when you first log in to the system. You’ll be seeing the Dashboardwhich tells you your tasks and latest updates.

4. Introduction: interface This is the top Tool Bar. You can access the main functions from here: Your recently opened pages Add new (person, organization, opportunity, case) Settings Cases Tasks Edit user setting, log out Sales Pipeline People and Organization Home

5. Other Functions? For the rest, please refer to the video tutorials! Video 1: Adding An Organization http://www.vimeo.com/5960983 Video 2: Opening Opportunities http://www.vimeo.com/5962418 Video 3: Cases http://www.vimeo.com/5963021 Video 4: Search, Lists, Dropbox And The Likes http://www.vimeo.com/5980247

6. Any Problems? Contact me, Victoria your dear MCVPBD at victoria.chen@aiesec.net!