Ahmad Assi has over 10 years of experience in luxury retail management, most recently as the boutique manager of Audemars Piguet in Jeddah, KSA. He has also worked as the assistant boutique manager at Cartier and has held various sales roles at Cartier and other luxury brands. Assi has a bachelor's degree in business administration and qualifications in areas like retail management, customer service, marketing, and inventory control from trainings with Cartier and other institutions.

1. Ahmad Assi
*Altahliya street, Jeddah, KSA * 009966 56 717 8222 *
ah_assi@hotmail.com
Previous experience in luxury retail management
Boutique manager of a leader watchmaker Audemars Piguet and previously assistant boutique manager and fine
watchmaking ambassador with Cartier.
More than 10 years’ experience in retail business, Store management and maintaining profitable retail operation.
The core skills areas include:
 Maintaining professional retails operation (special training – Geneva)
 Performance management
 Customer service and sales skills training
 Implementation marketing strategy
 Inventory control and shrinkage
 Profit and loss management
 Security and loss prevention
WORK EXPERIENCE
December 2014 – till present: Boutique manager (Audemars Piguet) –Jeddah
 Plan, administer, formulate and control the daily operations in the boutique.
 Implement the overall sales plan and achieve the sales target within the brand strategy.
 Evaluate & motivate employee performance & implementing training.
 Organizing events & participate in developing franchising programs.
 Manage customer service & develop customers’ data base, reviews all comments.
 Increase competitiveness and market share of the bands & maximize profitability of each boutique
 Monitor and report the performance of new designs.

2. August 2010 – December 2014: Assistant boutique manager (Cartier Boutique) Jeddah-KSA.
 Assist the boutique manager in day to day boutique operation.
 Plan and implement shop merchandising system according to Cartier style, so as to maximize sales, customer
satisfaction, appearance, and image.
 Finalizing accounts on monthly bases, analysis of product movement.
 Maintain a high customer's satisfaction for the present one's and maximize the number of our clients.
 Keep developing knowledge & enhancing the personal skills of sales staff, maintain a high ability of challenging
and achieving.
 Manage, maintain and solve any issues might accrue during the work.
 Conduct daily and weekly staff meetings to update on daily operation and acknowledge about company and
other department and competitors activities.
November 2008– May 2010: Senior sales associate (Cartier Boutique) Doha-Qatar.
 Conduct the day to day sales operation in the boutique.
 In-charge of the relation with V.I.P clients and following up the clients’ inquiries.
 Updating merchandising and maintain showroom appearance according to Maison Cartier image.
 Follow stock movement and clients requirements with boutique manager.
September 2005– October 2008: Sales associate (Multi Brands) Ali Bin Ali Jewellery-Doha, Qatar.
 Maintain sales operation & customer’s service activities, to optimize the best in customer’s satisfaction.
 Keep attractive, neat & tidy display showcase, all the time, according to company’s principles and image.
 Maintain other essential activities and administrative work such as stock, payment, transfers and repair.
 Continuously develop sales skills and product knowledge.
 Briefing of sales operations to manager.
 Updating stock and sales status.
Personal Details:
 Full name: Ahamd Assi
 Date of Birth: 7th
July, 1982
 Marital status: Married
 Nationality: Syrian
 Tel: 056 717 8222

3. Education:
 Bachelor degree in business Administration, 2004 (Aleppo university, Syria)
 Almanhal Canadian high school, 1998 (Abu Dhabi, UAE)
Qualifications & SKILLS:
 Knowledge of MS Office applications, Word, Excel and PowerPoint
 Retail management courses, Cartier Middle East, Dubai, 2011
 Training, high jewellery handling & product knowledge, Paris , 2008
 Diamond Classification & Grading, I.G.I, Dubai, 2007
 Diamond, colored stones and pearl grading G.I.A, Dubai, 2007
 Cartier customer service training, Dubai, 2006
References:
References & recommendation are available upon request