An experienced retail professional seeking to contribute to organizational growth through hard work and teamwork. He has over 15 years of experience in luxury retail, including senior roles managing stores and departments at Hermes Dubai Mall and manager/buyer roles at Rivoli Group boutiques. He is skilled in customer service, operations, training, merchandising, and inventory management. His education includes a Bachelor's degree and diploma in International Business.

1. PERSONAL OBJECTIVES
An aspiring team worker, hard working and dedicated professional who wants to meet
the
Challenges posed in the retail industry, as well as to contribute towards the growth o
f the
ORGANIZATION.EXPERIENCE
(2011 –Till Date) HERMES Dubai MALL Flagship Store
Senior Sales Associate (Jewelry & Watches Department)
• Highest focus on VIPs and Royal Families,
• Organize product trainings on a regular basis with the sales staff to ensure
proper knowledge level of everyone.
• Recommends areas of training need within the store and assist in developing
and delivery programs to address them.
• Do store stock management, inventory, transfers…
• Making sure timely window and interior display changes pro-actively to feature
various new items and create excitement
• To carry out any other duties as requested by the company to ensure successful
performance of the depts.
• Delivering highest standards in store training including weekly communication,
daily de-briefs product knowledge and the job coaching.
Samer Eskeif
Samer Marwan Eskeif
Dubai-United Arab Emirates
Mobile # +971-50 416 62 59
Email ID: samer.eskeif@hotmail.com
Date of Birth : 06-10-1977
VISA status : Transferable Visa
Over 15 years Luxury Retail

2. RIVOLI GROUP
“Younly Boutique” (2007.2010)
Manager – Buyer
• Analyzing client buying patterns and predicting future trends.
• Regularly reviewing performance indicators
• Meeting suppliers and negotiating terms of contract.
• Maintainingrelationships with exciting suppliers and sourcing new Suppliers for
new products
• In store daily operations with the assistance of the boutique manager,
• To develop an effective and focused team
• Keeping a track of the customer`s returns & refunds, complaints, product hold
& special orders
“Little Me” Boutique
Shop in Charge 2004-2007
• Display leadership to achieve merchandising objectives co-develop and
implement company
• Enhance quality and maintain integrity of the brand image in the Boutique’s m
arket.
• Manage optimal levels of inventories and stock in coordination with The Merch
andising Department.
• Provide the highest levels of customer service to support the growth of Sales.
• Set, monitor and track sales associate individual targets on a regular and consi
stent basis, providing feedback as needed.
• Interface with clients as needed to ensure that their needs are being.
“KENZO” Boutique
Sale Associate 2002-2004
• Identifying potentials customer and customer needs.
• Preparing proposals, closely following
up with the customer and Closing the deal.
• Building and maintaining long-term customer relations.
• Organizing the showroom in a systematic arrangement.
• Arranging and maintaining display stands
Samer Eskeif

3. EDUCATION & TRAININGS
❖ Bachelor Degree
❖ Diploma in International Business,
SKILLS
❖ Language: English, Arabic
❖ Computer Skills: Ms Word, PowerPoint
❖ Passion and interest to High Jewelry, Fashion and Horology
PERSONAL DETAILS
Date of Birth : 06 Oct 1977
Email ID: samer.eskeif@hotmail.com
Mobile # +971-50 416 62 59
Visa status : Employment Visa
UAE driving licensee : Available
Samer Eskeif