Abhishek Verma has over 10 years of experience in marketing, sales, and customer service for luxury brands. He has held positions as Assistant Manager of Marketing for Episode Silver and Senior Sales Executive at the Indira Gandhi International Airport. Currently, he is seeking new opportunities and has a track record of exceeding sales targets and building strong customer relationships. He is proficient in English, Hindi, and Microsoft Office.

1. PROFESSIONAL EXPERIENCE
Episode Silver, Whorra Enterprises
My Main Areas of Experience has been into Marketing and Sales for a luxury brand, Episode Silver, Whorra
Enterprises that deals in Silver/Silver articles for Home Décor
-Assistant Manager, Marketing : April 2015- Jan 2016
-Phase II, Noida
Senior Sales Executive : July 2011- April 2015
Terminal 3, Indira Gandhi International Airport
ABHISHEK VERMA
Mobile: +91-9717900435 | Email: abhi_stb@yahoo.co.in
I am always driven to exceed expectations and willing to work efficiently and effectively with an
enthusiastic approach to achieve symbiotic relationship with my organisation
My Prior Experience as Customer Service Executive with HCL has helped me acquire Interpersonal skills
with an ability to interact with people at all levels
HCL Technologies Ltd- BPO Services
April 10, 2008 -October 5, 2009 ( Noida)
Customer Service Executive
- Assisting Clients in their queries
- Performing the registration process for clients and initiating
orders
- Analyzing customer needs and recommending products based
around it
- Pitching new product for upselling
- Registering Complaints and providing adequate solution
OTHER PERSONAL DETAILS
Address: A- 134,Vishal Enclave; Opp. Rajouri
Garden New Delhi – 110027
Date of Birth : 31st
October 1986
MY KEY RESPONSIBILITIES
- Cold calling and generating leads.
- Driving market research initiatives and assisting in promotional
activities
- Organizing and hosting presentations and client visits for up-selling
- Maintaining Customer relationship
- Driving sales initiatives and achieving desired targets
- Utilising ideal time to increase product knowledge
- Managed wholesale orders, including recommendations of new
stock according to the customer footfall
- Visual merchandising to meet the brand standard
- Enhancing staff accomplishments and competence by planning
delivery of solutions
- Organizing training sessions for less experienced team members
- Preparing reports for stock management
- Identifying product improvement and analysis for stock
management
- Maintaining quality service by establishing and enforcing
organization standards.
- Contributing to team effort by accomplishing related results as
needed.
- Representing organization at trade exhibitions like Noida Expo
mart/ world gift expo and leading the sales team at events and
demonstrations
- Assisted in Photo shoot of new products, templates designing and
brochure designing
MY ACCOLADES | MY PRISED POSSESSIONS
Entitled as star employee of the month based on
the target achieved
Have set the highest sales record at all the store
locations.
Store manager responsibilities for the flagship
store for a year
QUALIFICATION/ IT LITERATE & SKILLS
BTS (Bachelor in Tourism Studies) from
IGNOU
Senior Secondary (2004) – National open
Schooling
Higher Secondary (2002)- Tagore Public
School, New Delhi CBSE
M.S. Office
Languages Proficiency: English & Hindi