Agile HR - Dallas HR Summit October 2016

Agile is not just for software. Learn how GAP human resources applied Agile to tackle their BHAG: one-day hiring.

Nice to meet you!
• Senior Agile Trainer and
Enterprise Agile Coach for Agile
Velocity
• Photographer
• Love People, Learning

A Brief Explanation of Agile
• Origins in Software Development
• Focused on Short-Cycle Delivery
• Highly Team-centric
• Intensely Collaborative

Background
• Gap, Inc., San Francisco, California
• Training and Planning (2014)
• “We want to streamline our recruiting and hiring process.”
• Three champions: co-head of HR, VP, manager

“Craft the team”
Best chance for success - kicked off in March 2015 - four months later

Key Characteristics
• Collocated - one room
• No barriers
• Open communication
• Focused on a clear goal
• Shared CARGO™

Their Journey
- colocation
- Agile training
- Backlog
-
team
liftoff
-
Continuous
im
provem
ent
-
Agility
health
- Skepticism
- Reﬂect and Retrospect
-
W
O
RK
-
Agile
outside
IT
- Scrumban
- Switch tools
-
sprint1
- distributed team
- sprint planning
-
userstory
and
decom
position
w
orkshop
- value stream
map review
- sprint 0
- “product vision”
- Backlog grooming
- Retrospective
Wk. 12Start
What happens when you mix Human Resources with an Agile Workﬂow?
...a serious lesson in ﬂexibility

Wk. 1 - 3: Liftoff and Visualize
• “we're the ﬁrst of our kind: a self-organized, self-directed team -
using agile methodology to blow the roof off of traditional HR
practices”
• Team Chartering - Team Ocelots
• Where is ﬂow blocked

Wk. 4 - 6: Sprinting To The North Star
• Wk: 4: Product Discover
• Wk. 5: Working as a distributed team, Sprint Planning
• First Sprint!
“What will cut the hiring process time in half
and result in better candidates?”

“North Star”: One-Day Hiring
• Background checks
• Coffee chats
• Hiring center
• Focus on delays, not events

Wk. 7 - 9: Continuous Improvement
• Wk. 7: From Scrum to Scrumban
• Wk. 8: What did it feel like to be the ﬁrst HR team to use Agile?
• Wk. 9: Product Review

Wk. 10 - 12: Customer Is Always First
• Wk. 10: Delivering value to our “customers”
• Wk. 11: Backlog Grooming
• Wk. 12: Retrospect

Evolution
• Sprints (Scrum) vs. Flow (Kanban)
• Flexible roles
• Out of the box thinking and working

Big Thanks To…
• Team Ocelots
• Read more about their Agile journey here:
www.HRAgileSolutions.com

At Seedbox Technologies, we use agile development and scrum in all our engineering teams and have the vision of becoming a fully agile company one day. To support this vision, some of our non-engineering teams are starting to adopt and adapt agile principles that will help them deliver more value for our customers, partners, and team members. Here is a kickoff presentation we created to start this transformation with one of our HR teams, responsible for driving our company culture projects. We hope this can inspire other technology (and non-tech) companies to make a similar change in their organizations.

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Overcome Transformation Impediments with Outcome-Driven Agility - David Hawks...

Horse Before the Cart - An Outcome-Oriented Approach to SAFe® Transformations...

In this workshop at Agile2019, Mike Hall shared an outcome-oriented approach to a scaled agile transformation. Instead of starting with the framework, Mike starts with a business objective. Attendees explored what agile outcomes will influence an organization towards a certain business objective. And collaboratively built a capability model within these outcomes to drive improvement. Then, attendees used SAFe® constructs to realize the capabilities in order to achieve the desired business objective.

Webinar - Why Agile Transformations Fail