Agility Way provides training and coaching services in Performance Through Agility. This presentation fro a seminar that took place in Bangkok in September 2018

1. PERFORMANCE
THROUGH
AGILITY
For Human Resources
September 2018
Agility Simulation
Agility
Practices
Agility
Mindset and
Culture
Agility
Assessment
Agility Performance
and Measurement
Agility Design and
Development
Clarity, Unity, Agility

2. AGENDA
➤ Introduction, objectives, desired outcomes and HR
➤ History
➤ Agility
➤ What can Agility Way do for you?
➤ Who are Agility Way?

3. INTRODUCTION

4. OBJECTIVES OF THIS SEMINAR
➤ To provide the approach and journey for Organisational
Readiness for Agility
➤ Where to establish Agility capability
➤ Focus on Agility Mindset, Culture and Performance
➤ An example of how HR Agility builds the capability for HR

5. DESIRED OUTCOMES OF THIS SEMINAR
➤ The big picture of how the Organisation can have Agility
capability throughout
➤ Why Agility is important
➤ What journey the HR function has to take to achieve Agility
➤ How AgilityWay can help
You are beginning to understand:

6. “The Agile Model of HR states that human
resources job is not just to implement controls and
standards, and drive execution – but, rather to
facilitate and improve organizational agility. This
changes HR’s mission and focus. Driving agility
means driving programs that create adaptability,
innovation, collaboration, and speed”
- JOSH BERSIN
Insights on Work, Talent, Learning, Leadership, and HR Technology

7. CHALLENGES FOR MODERN HR
• Need to develop leaders at all levels, globally and locally
• Younger workforce than ever before with new and
different demands
• Broader spans of control and global teams
• Low levels of engagement, high competition for top
talent
• Technology still not integrated, analytics not mature
• Innovation and success demands collaboration and
engagement
• Performance management weak, succession weak
• CEOs and CXOs demand HR to “solve talent problems”

8. HR PRESSURE/PAIN POINTS
skills growth
New ways of working

9. HR PRESSURE/PAIN POINTS
skills growth
New ways of working

10. HR PRESSURE/PAIN POINTS
skills growth
New ways of working

11. WHAT IS THE HUMAN RESOURCES FUNCTION CONTRIBUTION
Organisational design Measuring team performance
Contract pool
Value Lead Time Innovate

12. THE JOURNEY FROM
AGILE

13. THE AGILE MANIFESTO
STATEMENT OFVALUES
Process and tools
Individuals and
interactions over
Following a planResponding to change over
Source:
www.agilemanifesto.org
Comprehensive
documentation
Working solutions over
Contract negotiation
Customer
collaboration
over

14. Copyright Agilityway 2018

15. SCRUM HAS BEEN USED BY:
•Microsoft
•Yahoo
•Google
•Electronic Arts
•Lockheed Martin
•Philips
•Siemens
•Nokia
•IBM
•Capital One
•BBC
•Intuit
•Nielsen Media
•First American Real Estate
•BMC Software
•Ipswitch
•John Deere
•Lexis Nexis
•Sabre
•Salesforce.com
•Time Warner
•Turner Broadcasting
•Oce

16. Copyright Agilityway 2018

17. AGILITY

18. WHY AGILE TO AGILITY
AGILE
Is a collection of processes or more specifically is
a set of principles summarised by the Agile Manifesto
AGILITY
Is the ability of an organisation to rapidly adapt
to market and environment changes in productive
and cost effective ways. It is capability not a process.

19. AGILITY ATTRIBUTES
➤ Adaptability ➤ Flexibility
➤ Innovativeness ➤ Resilience
➤ Versatility➤ Responsiveness

20. WHAT IS AGILITY
Agility is defined as the ability to be
quick and easy, quick to
understand, think, devise quickly,
to be nimble with intellectual
acuity.
➤ A new way of working not have
to, but get to
➤ Ability to adapt to increase speed
➤ Fast Decision Making
➤ Self managing and Empowered
Employees
➤ Reduce Cost

21. AGILITY COMPANIES

22. WHY AGILITY?
Agile organizations combine the efficiencies of scale with the speed, flexibility and resilience to compete and win in
today’s world.
Companies are asking:
➤ Why does our organization struggle to move quickly and what can we do about it?
➤ How do we empower our people to take more accountability for performance and truly embed customer centricity?
➤ How do we organize for both sides of the productivity equation—cost and innovation-driven growth?
Extract from Mckinsey Research
➤ Historically, big beat small.
➤ Scale was a sufficient advantage.
➤ Now, fast and adaptive beats slow and
steadfast.
➤ New technologies, evolving customer
preferences and changing employee
expectations are fundamentally challenging
established ways of working in more and more
sectors.
➤ It’s time to move beyond a rigid hierarchy,
siloed business units, crippling bureaucracy
and an increasingly unwieldy matrix.

23. OUR APPROACH TO
AGILITY

24. AGILITY WAY ARCHITECTURE
SALE &
MARKETING
AGILITY
TEAM AGILITY
DEVELOPMENT
AGILITY
HR AGILITY
LEADERSHIP
AGILITY
PRODUCT &
SERVICE OWNER
CONTINUOUS
DELIVERY
PIPELINE
ENTERPRISE
AGILITY
LEARNING
CULTURE
ENTERPRISE
TRANSPARENCY
Organisation Readiness

25. ORGANIZATIONAL READINESS
➤ Scale to Enterprise Agility
➤ Embedded Learning Culture
➤ Enterprise Transparency
➤ Continuous Pipeline

26. STRATEGIC AGILITY
LEADERSHIP
AGILITY
PRODUCT &
SERVICE OWNER
Agility Coaching

27. FUNCTION AGILITY
➤ HR Agility
➤ Sales and Marketing Agility
➤ Development Agility
➤ Lean Agility Manufacturing
TEAM AGILITY

28. CASE STUDY ON WHAT
TEAM ENVIRONMENT
AND MOTIVATION

29. GOOGLE’S RESEARCH
• In 2013&2014
Google analysed
and interviewed
more than 180 of it’s
teams to understand
what makes some
teams perform
better than others.
• In conclusion, 5 key
factors where
identified.
Surprising discovery:
High performing teams
did not necessarily
have the most skilled
or experienced team
members!

30. ** Malone, T. W. & Lepper, M. R. (1987). Making learning fun: A taxonomy of intrinsic motivations for learning. In R. E.
Snow & M. J. Farr (Eds.), Aptitude, learning, and instruction: III. Conative and affective process analysis. Hillsdale, NJ:
Erlbaum
**

31. AGILITY WAY MODULES
Agility Simulation
Agility Practices
Agility Mindset
and Culture
Agility
Assessment
Agility Performance and
Measurement
Agility Design and
Development
Clarity, Unity, Agility

32. AGILITY PERFORMANCE
AND MEASUREMENT
Agility SimulationAgility
Practice
Agility Mindset
and Culture
Agility
Assessment
Agility Performance
and Measurement
Agility Design and
Development
Clarity, Unity, Agility

33. WHAT ARE MEASURES FOR PERFORMANCE?
62% 45% 67% 79% 82%
78% 45% 44% 62% 52%
Quick response to
Strategic Opportunities
Shorter decision
review cycles
Focus on adaption Adapting Customer needs Reduce Risk
Team Agility Enterprise Transparency
no silos
Back up plans to sustain
and scale
Iterative, timely
processes
Applying right
Technology
Example from N26 Bank
10 Performance Measures for Agility

34. WHAT ARE MEASURES FOR PERFORMANCE?
PERFORMANCE IN
EFFICIENCY
PERFORMANCE
SAVINGS
PERFORMANCE OF
PEOPLE
PERFORMANCE IN
CUSTOMER
CENTRICITY
We understand how to measure Agility and provide value
for investment
Performance in Efficiency
We understand how to save and create effectiveness in
process, mindset and decision making = Agility
Performance in Saving
We build high performance team, ownership and
empowering the people.
Performance of people
We understand how customer centricity drives business
performance.
Performance in Customer Centricity

35. MINDSET AND CULTURE
CHARACTERISTICS
Agility Simulation
Agility
Practices
Agility
Mindset
and
Culture
Agility
Assessment
Agility Performance
and Measurement
Agility Design and
Development
Clarity, Unity, Agility

36. TEAM MINDSET AND CULTURE
➤ Self Management
➤ Autonomy
➤ Empowered
➤ Consensus
Collaboration
➤ Self Choice
➤ Safe Environment
➤ Transparency
➤ Learning Culture
➤ Skill Growth
➤ Support each other

37. INDIVIDUAL MINDSET AND CULTURE
➤ Rapport
➤ Win Win Motivation
➤ Empathy
➤ Thinking Styles
➤ Coaching approach
➤ Self Choice
➤ View people as allies
➤ Begin with the end in mind
➤ Respect other people
➤ Creative cooperation
➤ Responsible
➤ Self confident, control,
development
➤ Approachable
➤ Open
➤ Energetic
➤ Reliable
➤ hi EQ

38. AGILITY WAY MODULES
Agility Simulation
Agility Practices
Agility Mindset
and Culture
Agility
Assessment
Agility Performance and
Measurement
Agility Design and
Development

39. LEADERSHIP AGILITY
Expert
Achiever
Catalyst
Co-
Creator
Synergist
Sources: Leadership Agility Bill Joiner and Stephen Josephs

40. ENTERPRISE AGILITY
Embed the
Capability in
Functional Teams
Assess and
Design the
Leadership Model
Assess and
Design the
Organisational
Model
Ensure the system supports the capability and design in
technology, people, process and governance

41. SPOTIFY HR CASE STUDY

42. INTRODUCTION
➤ Spotify case study looks how they organise teams and a new
way of working that gains them increased performance

43. • “Feel like a mini-startup”
• Self-organizing
• Cross-functional
• 5-7 engineers, less than 10
Squad
P
C
SPOTIFY CASE STUDY

44. Example squads
SPOTIFY CASE STUDY

45. Tribes
Provide fast and
reliable access to all
the world's music
Enable high product
development speed
while maintaining a
highly available service
P P P P
Squad Squad Squad Squad
Chapter
Chapter
P P P P
Squad Squad Squad Squad
Chapter
Chapter
SPOTIFY CASE STUDY

46. Squad (Servant) Leadership
Product Owner
Chapter Lead(s)
Agile Coach
“POTLAC”
How are we supporting
our team?
SPOTIFY CASE STUDY

47. Agile Coaches
Individuals
Squads
Tribes
Scope of the Agile Coach
SPOTIFY CASE STUDY

49. MEET THE TEAM
➤ Bob
➤ Mark
➤ Nate
➤ Yodchai
Agility Coach and also a Scrum master
Change Management and Agile in Hewlett Packard
is CEO of PSI Solutions parent of AgilityWay
Agility Master Coach

50. HOW DO WE
RECOMMEND
YOU GET STARTED Agility Simulation
Agility
Practices
Agility
Mindset and
Culture
Agility
Assessment
Agility Performance
and Measurement
Agility Design and
Development
Clarity, Unity, Agility

51. HOW DO YOU GET STARTED?
➤ Deploy Agility capability in the functions first
➤ When there is critical mass apply Leadership Agility
➤ After practicing the two and measuring for 6 to 12 months
➤ Deploy Enterprise and Strategic Agility
Exp
Ac
Cat
Co-
Syn
Team
Agility
HR
Agility
Sales
Agility

52. WHAT CAN AGILITY WAY
DO FOR YOU?
Clarity, Unity, Agility
SALE &
TEAM
DEVELO
HR
LEADE PRODUC
CONTIENTER
LEARNI
ENTERPR

53. WHAT CAN AGILITY WAY DO FOR YOU?
➤ Link Agility to Value
➤ Sustain and scale Agility
➤ Make the right Culture and Mindset
➤ Assess, Coach and Simulate Agility focusing on functions to
achieve organisational readiness

54. AGILITY WAY APPROACH
BUILDING AND SUSTAINING AGILITY INDIVIDUAL COACHING
GROUP COACHING AND WORKSHOPS
BESPOKE PROGRAMS
DEVELOPING CERTIFICATION FOR THE FUTURE

55. JOURNEY TO AGILITY CAPABLE ENTERPRISE
➤ Embed the capability before changing the organisation
➤ Start with Team Agility in functional teams first
➤ When 80% of your Teams are practicing Agility then you can
consider the start of scaling the whole organisation
➤ Leadership Agility will be supported by Enterprise Agility and
Strategic Agility
Team
Agility
HR
Agility
Sales
Agility
Leadership
Agility

56. AGILITY WAY SERVICES
➤ Experiential Workshops to embed capability
➤ Assessment, Design and Implementation Programs for
Organisational Readiness
➤ Training courses
Team
Agility
HR
Agility
Sales
Agility
Leadership
Agility
Enterprise
Agility
Strategic
Agility
Agility
Coach
PMI
ACP
Scrum

57. WORKING TOGETHER TO CREATE AGILITY
➤ We sit down with you and assess where you want to start
➤ We can draw from the modules we have created to configure
the right workshop and experience for you and your people
➤ We take a strategic approach with you to ensure we put
performance measures in place up front
➤ There is a logical order of embedding the capability

58. Who should attend What will you learnKey Benefit
Human
Resources
Agility
To achieve HR Agility to improve performance means unifying the team’s mindset, flexible behaviors and
knowledge to be able to adapt in a dynamic environment. This means creating unified harmony, trust, knowledge
of each others traits and processes that are nimble and know each other intellectual and emotional acuity so that
the team functions as one to achieve challenging and stretched targets. The Human Resources discipline is an
enabler for acquiring, utilizing and increasing performance in people. Its major functions are to recruit talent,
improve people competency and measure productivity and performance of Human Resources supporting the
business in how it organizes at the right size to meet the business needs.
Program Schedule
Get what you want by
managing your mindset
and influencing others
Overcome the challenges
which prevent you from
improving the team
Learn how to motivate
yourself and others
Learn to use language
with greater precision
and elegance
Think better, think more
clearly and make better
speedier decisions
This is can be any
member of a team
no matter which
department
It can also be for
one team set
To understand and learn
what is required to have
the right mindset in the HR
team
To understand and learn
what is required for self
awareness and self
management to be the
best as a team player
To understand and learn
servant management and
empowerment
To understand and learn
the different constituents
Introduction
What is HR Agility
What do members of the
team need to contribute to
HR Agility
Performance measurement
of HR Agility
Exercise on Adaptive
behavior
Modules for HR Agility
Knowledge
Exercise on Intellectual
Acuity
Modules for HR Agility
•
Register Now!
Go online at
www.agileway.com |Email:
training@agileway.com or
Call 66(02) 610 3963
• Are you ready to think in a way that yields HR Agility?
• Do you have a process to make you an Agilite?
• Do you know how to measure the Agility performance of your team?
If the answer to these questions is No come and join us
Per 1 Day
Upto 20 people
99000baht
10% discount
booked by
31 Oct 2018

59. HR AGILITY EXPERIENTIAL WORKSHOP
Objectives
This objectively looks at the needs of the HR function and HR
Team
➤ Getting the right mindset so that team members and teams can be
fast adapting and improve their sharpness or keenness of thought,
vision, or hearing.
➤ Measuring the performance of team members and the team on
individual productivity to provide performance through agility.
➤ Experience what HR Agility is and understand the journey to be an
Agilist
Measure

60. HR AGILITY EXPERIENTIAL WORKSHOP
What you will learn
➤ To understand and learn what is required to have the right mindset in the HR team
➤ To understand and learn what is required for self awareness and self management
to be the best as a team player
➤ To understand and learn servant management and empowerment
➤ To understand and learn the different constituents of Agility
What will you achieve
➤ A path to being the best you can be as a HR team member
➤ Practicing servant management techniques
➤ What you need to continue to learn for high performance self and social
management
➤ EQ practice and follow on attributes.
➤ Acceptance of how to adapt and how it important being able to adapt is
➤ How to make speedy decisions within your team

61. HR AGILITY EXPERIENTIAL WORKSHOP
➤ Get what you want by effectively managing your internal mindset and
influencing others to happily with with you
➤ Overcome the challenges which prevent you from improving within
the team
➤ Learn how to motivate yourself and others with ease
➤ Learn to use language with greater precision and elegance so that
you and others can get what you want
➤ Think better, think more clearly and make better speedier decisions
➤ Learn things about yourself that you did not know before
➤ Master your own emotions so that you can handle all situations easily
➤ Enhance your relationships with team members
➤ Develop self confidences and team confidence
Benefits

62. Who should attend What will you learnKey Benefit
TeamAgility
To achieve Team Agility and improve performance means unifying the team’s mindset, flexible behaviors and
knowledge to be able to adapt in a dynamic environment. This means creating unified harmony, trust,
knowledge of each others traits and processes that are nimble and know each other intellectual and emotional
acuity so that the team functions as one to achieve challenging and stretched targets.
Our Team Agility experiential workshop course provides the training, but also exercises and simulations to
improve team bonding and nimbleness of process for future use together.
Program Schedule
Get what you want by
managing your mindset
and influencing others
Overcome the challenges
which prevent you from
improving the team
Learn how to motivate
yourself and others
Learn to use language
with greater precision
and elegance
Think better, think more
clearly and make better
speedier decisions
This is can be any
member of a team
no matter which
department
It can also be for
one team set
To understand and learn
what is required to have
the right mindset in the
team
To understand and learn
what is required for self
awareness and self
management to be the
best as a team player
To understand and learn
servant management and
empowerment
Introduction
What is Team Agility
What do members of the
team need to contribute
Performance measurement
Exercise Adaptive
behavior
Modules for Knowledge
Exercise Intellectual Acuity
Exercises Practicing each
Module
Simulation using a
•
Register Now!
Go online at
www.agileway.com |Email:
training@agileway.com or
Call 66(02) 610 3963
• Are you ready to think in a way that yields Team Agility?
• Do you have a process to make you an Agilite?
• Do you know how to measure the Agility performance of your team?
If the answer to these questions is No come and join us
Per 1 Day
Upto 20 people
99000baht
10% discount
booked by
31 Oct 2018

63. Who should attend What will you learnKey Benefit
SalesAgility
To achieve Sales Agility and improve performance means unifying the team’s mindset, flexible behaviors and
knowledge to be able to adapt in a dynamic environment. This means creating unified harmony, trust, knowledge
of each others traits and processes that are nimble and know each other intellectual and emotional acuity so that
the team functions as one to achieve challenging and stretched targets.
The goal of sales is to be able to achieve a sale in the shortest time possible with the minimum amount of effort
whenever a sale is required meeting or going beyond the targets set by our companies strategy. Sales Agility is
needed to operate in a fast moving dynamic environment and be able to adapt to the circumstance presented.
We focus on embracing customers as part of our sales organisation. Each sales person needs the mindset,
Program Schedule
Get what you want by
managing your mindset
and influencing others
Overcome the challenges
which prevent you from
improving the team
Learn how to motivate
yourself and others
Learn to use language
with greater precision
and elegance
Think better, think more
clearly and make better
speedier decisions
This is can be any
member of a team
no matter which
department
It can also be for
one team set
To understand and learn
what is required to have
the right mindset in the
Sales team
To understand and learn
what is required for self
awareness and self
management to be the
best as a team player
To understand and learn
servant management and
empowerment
To understand and learn
the different constituents
Introduction
What is Sales Agility
What do members of the team
need to contribute to Sales
Agility
Performance measurement of
Sales Agility
Exercise on Adaptive behavior
Modules for Sales Agility
Knowledge
Exercise on Intellectual Acuity
Modules for Sales Agility
•
Register Now!
Go online at
www.agileway.com |Email:
training@agileway.com or
Call 66(02) 610 3963
• Are you ready to think in a way that yields Sales Agility?
• Do you have a process to make you an Agilite?
• Do you know how to measure the Agility performance of your team?
If the answer to these questions is No come and join us
Per 1 Day
Upto 20 people
99000baht
10% discount
booked by
31 Oct 2018

64. WHAT DO YOU DO NEXT?
➤ Book a workshop today with 10% discount before 31 October
2018
➤ Tell your colleagues about Agility and AgilityWay
➤ Talk to us about your requirements and let us help you
➤ Like our AgilityWay Facebook where other information is
given and offers monthly

65. DESIRED OUTCOMES OF THIS SEMINAR
➤ The big picture of how the Organisation can have Agility
capability throughout
➤ Why Agility is important
➤ What journey the HR function has to take to achieve Agility
➤ How Agile Way can help
You are beginning to understand:

66. Q & A