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Strategic HR Business
Partner Council
Nine Steps to Agile HR for
the HR Business Partner
March 27, 2018
By Amy Armitage
amy@hrpartnerexchange.com
Agenda
• Round Robin Welcome
• Mission of the Council
• Agile Experience/Exposure
• Discussion – Where to
Start on the Agile Journey
• Next Steps
Nine Steps to Agile HR
“Nine Steps to Become a Chess Master.”
Not so easy!
Round Robin Introductions
• Name, company
• Burning question to discuss with your peer group
• My question – Why is agile important to HR? What is
it? How do we get started?
Harvard Business Review, HR Goes Agile, Peter Cappelli and Anna Tavis, Mar-Apr 2018
Mission of the Council
• Explore evidence-based HRBP next practices
• Discover strategies with business impact
• Share. Learn. Grow.
• Two prior meetings
• Reviewed Research/State of the Strategic
HRBP/future
• Teams, financial tools/business acumen
• What are the most critical HRBP skills to
drive business impact?
• What new mindsets, skillsets and toolsets
are required?
• Explore “Agile HR” and org design agile
networks
Experience/Exposure to Agile?
Source: https://www.agile42.com/en/
Moonshot Stage
An ambitious, exploratory and ground-breaking project
undertaken without any expectation of near-term profitability or
benefit and also, perhaps, without a full investigation of
potential risks and benefits. High risk but aspirational.
(WhatIs.com)
Snapshot Stage
Agile has taken hold in specific business units (IT,
manufacturing, R&D), pockets, or in project teams using agile
team methodologies often in conjunction with lean and quality
management methodologies
Hotshot Stage
Agile management a core approach that has taken hold across
the organization, led by senior executives and embraced
throughout the organization as “the way we get thing done
round here.”
What is Agile Management?
“Agile management is now a vast global
movement that is transforming the world of
work. Most remarkably, the five largest
organizations on the planet in terms of market
capitalization—Amazon, Apple, Facebook,
Google and Microsoft—are recognizably Agile.
- Stephen Denning, Forbes
What is Agile Management?
“The new management paradigm is
a journey, not a destination. It
involves never-ending innovation,
both in terms of the specific
innovations that the organization
generates for the customer and the
steady improvements to the practice
of management itself.”
Stephen Denning, Stephen. The Age
of Agile: How Smart Companies Are
Transforming the Way Work Gets
Done. (2018)
Agile Not an Easy Journey
Agile Learning
Why Start (and Persist) on the Agile Journey?
So, What’s the
Problem?
VUCA Problem…and HR’s Role
Deloitte Human Capital Trends 2017
New Agile
Mindset is
the Giant
Step
“The driver of sustained success
is the Agile mindset.”
- Stephen Denning
Three Laws of the Agile Mindset
1. The Law Of The Small Team — Work should be done in small teams working in
short cycles—close to the customer for iterative feedback and continuous
improvement.
2. The Law of the Customer — The purpose of a firm is to deliver value to the
customer, to create delight for the customer, to solve customer problems.
3. The Law of the Network — The agile organization is a fluid and transparent
network of players that are collaborating towards a common goal of delighting
customers.
Explaining Agile, Stephen Denning Forbes, 2016
Denning Video on Agile is Mindset
Nine Steps to Agile HR
1. Obsession with the Customer (Winning)
2. Purposeful Collaboration in Small Teams
3. Power of the Network
4. Learning Agility and Reinvention
5. Performance/Agile Team Consulting
6. Building Organizational Networks and
Ecosystems (Org Design)
7. Prioritization and Talent Planning Tools
8. Project and Team Management Tools
9. Social Networking Tools
Mindset
Toolset
Skillset
1. Obsession with the Customer (Winning)
What does a customer first mindset look like in your
organization? How are you supporting and reinforcing
customer first mindset?
2. Purposeful Collaboration in Teams
What does a collaborative teams mindset look
like in your organization? How are you supporting
and reinforcing collaborative teams?
3. Power of the Network
What does a network mindset look like in your
organization? How are you supporting and
reinforcing social networks?
New Agile
Skillset is
Acting Into
Opportunity
How are you supporting and reinforcing
learning agility and reinvention?
“Today, a new set of digital
business and working skills is
needed….companies should focus
more heavily on career strategies,
talent mobility, and organizational
ecosystems and networks to
facilitate both individual and
organizational reinvention.”
Deloitte Human Capital Trends 2017
4. Learning Agility and Reinvention
5. Performance/Agile Team Consulting
How are you supporting and reinforcing
performance and agile team consulting?
6. Building Organizational Networks and
Ecosystems
How are you supporting and reinforcing
skills to build networks and ecosystems?
New Agile
Toolsets
Enable
Action
7. Customer Experience Mapping, Design,
Prioritization Tools
How are you supporting and reinforcing
customer experience tools and priorities?
8. Team Tools and Project Management
How are you supporting and reinforcing
team tools and agile project management?
9. Social Networking Tools
How are you supporting and reinforcing
social networking tools and practices?
- Michael Arena, Chief Talent Officer, GM
Think Big, Start Small, Scale Fast
“At the end of the day the
initiative is based the
premise that we don’t
suffer from a deficit of
ideas we suffer from an
ability to link up these
ideas.”
Enhance Your Strategic HR
Business Partnering: New Agile
Mindset, Skillset and Toolset
Adopt a
New
Mindset
Enhance
Your
Skillset
Build Your
Toolset/
Playbook
01
02
Subscription Membership Council
• Face to face meetings at member host companies
• Virtual meetings (monthly)
• Next practice research on strategic HRBP
• Coaching and assessment tools for HRBP’s
• On site workshops
• Contract consulting for HRBP function
Takeaways and Next Steps…May virtual
meeting May 1?

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Nine Steps to Agile HR for the Strategic HR Business Partner

  • 1. Strategic HR Business Partner Council Nine Steps to Agile HR for the HR Business Partner March 27, 2018 By Amy Armitage amy@hrpartnerexchange.com
  • 2. Agenda • Round Robin Welcome • Mission of the Council • Agile Experience/Exposure • Discussion – Where to Start on the Agile Journey • Next Steps
  • 3. Nine Steps to Agile HR “Nine Steps to Become a Chess Master.” Not so easy!
  • 4. Round Robin Introductions • Name, company • Burning question to discuss with your peer group • My question – Why is agile important to HR? What is it? How do we get started? Harvard Business Review, HR Goes Agile, Peter Cappelli and Anna Tavis, Mar-Apr 2018
  • 5. Mission of the Council • Explore evidence-based HRBP next practices • Discover strategies with business impact • Share. Learn. Grow. • Two prior meetings • Reviewed Research/State of the Strategic HRBP/future • Teams, financial tools/business acumen • What are the most critical HRBP skills to drive business impact? • What new mindsets, skillsets and toolsets are required? • Explore “Agile HR” and org design agile networks
  • 6. Experience/Exposure to Agile? Source: https://www.agile42.com/en/
  • 7. Moonshot Stage An ambitious, exploratory and ground-breaking project undertaken without any expectation of near-term profitability or benefit and also, perhaps, without a full investigation of potential risks and benefits. High risk but aspirational. (WhatIs.com)
  • 8. Snapshot Stage Agile has taken hold in specific business units (IT, manufacturing, R&D), pockets, or in project teams using agile team methodologies often in conjunction with lean and quality management methodologies
  • 9. Hotshot Stage Agile management a core approach that has taken hold across the organization, led by senior executives and embraced throughout the organization as “the way we get thing done round here.”
  • 10. What is Agile Management? “Agile management is now a vast global movement that is transforming the world of work. Most remarkably, the five largest organizations on the planet in terms of market capitalization—Amazon, Apple, Facebook, Google and Microsoft—are recognizably Agile. - Stephen Denning, Forbes
  • 11. What is Agile Management? “The new management paradigm is a journey, not a destination. It involves never-ending innovation, both in terms of the specific innovations that the organization generates for the customer and the steady improvements to the practice of management itself.” Stephen Denning, Stephen. The Age of Agile: How Smart Companies Are Transforming the Way Work Gets Done. (2018)
  • 12. Agile Not an Easy Journey Agile Learning
  • 13. Why Start (and Persist) on the Agile Journey? So, What’s the Problem?
  • 14. VUCA Problem…and HR’s Role Deloitte Human Capital Trends 2017
  • 15. New Agile Mindset is the Giant Step “The driver of sustained success is the Agile mindset.” - Stephen Denning
  • 16. Three Laws of the Agile Mindset 1. The Law Of The Small Team — Work should be done in small teams working in short cycles—close to the customer for iterative feedback and continuous improvement. 2. The Law of the Customer — The purpose of a firm is to deliver value to the customer, to create delight for the customer, to solve customer problems. 3. The Law of the Network — The agile organization is a fluid and transparent network of players that are collaborating towards a common goal of delighting customers. Explaining Agile, Stephen Denning Forbes, 2016 Denning Video on Agile is Mindset
  • 17. Nine Steps to Agile HR 1. Obsession with the Customer (Winning) 2. Purposeful Collaboration in Small Teams 3. Power of the Network 4. Learning Agility and Reinvention 5. Performance/Agile Team Consulting 6. Building Organizational Networks and Ecosystems (Org Design) 7. Prioritization and Talent Planning Tools 8. Project and Team Management Tools 9. Social Networking Tools Mindset Toolset Skillset
  • 18. 1. Obsession with the Customer (Winning) What does a customer first mindset look like in your organization? How are you supporting and reinforcing customer first mindset?
  • 19. 2. Purposeful Collaboration in Teams What does a collaborative teams mindset look like in your organization? How are you supporting and reinforcing collaborative teams?
  • 20. 3. Power of the Network What does a network mindset look like in your organization? How are you supporting and reinforcing social networks?
  • 21. New Agile Skillset is Acting Into Opportunity
  • 22. How are you supporting and reinforcing learning agility and reinvention? “Today, a new set of digital business and working skills is needed….companies should focus more heavily on career strategies, talent mobility, and organizational ecosystems and networks to facilitate both individual and organizational reinvention.” Deloitte Human Capital Trends 2017 4. Learning Agility and Reinvention
  • 23. 5. Performance/Agile Team Consulting How are you supporting and reinforcing performance and agile team consulting?
  • 24. 6. Building Organizational Networks and Ecosystems How are you supporting and reinforcing skills to build networks and ecosystems?
  • 26. 7. Customer Experience Mapping, Design, Prioritization Tools How are you supporting and reinforcing customer experience tools and priorities?
  • 27. 8. Team Tools and Project Management How are you supporting and reinforcing team tools and agile project management?
  • 28. 9. Social Networking Tools How are you supporting and reinforcing social networking tools and practices? - Michael Arena, Chief Talent Officer, GM Think Big, Start Small, Scale Fast “At the end of the day the initiative is based the premise that we don’t suffer from a deficit of ideas we suffer from an ability to link up these ideas.”
  • 29. Enhance Your Strategic HR Business Partnering: New Agile Mindset, Skillset and Toolset Adopt a New Mindset Enhance Your Skillset Build Your Toolset/ Playbook 01 02
  • 30. Subscription Membership Council • Face to face meetings at member host companies • Virtual meetings (monthly) • Next practice research on strategic HRBP • Coaching and assessment tools for HRBP’s • On site workshops • Contract consulting for HRBP function
  • 31. Takeaways and Next Steps…May virtual meeting May 1?