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Agile India 2016: Agile HR – Your Secret to Enterprise Agility

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Bangalore, India | Mar-17-2016

Inspired, empowered, and engaged people are the heart and soul of Agile – and HR.
Transforming your organization into an agile enterprise is no small deed. And it does not matter where you are on your way towards embracing agility on all levels. There will be a time when you need to align your people solutions with the mindset and demands of agile people and organizations.
We will talk about how to turn your Human Resources into Agile People Operations and boost your agility.

Join this session to
– gain valuable insights into the world of Human Resource Management
– recognize the impact of Agile HR practices through stories and examples
– discover why Agile needs HR and vice versa
– learn about People solutions in Agile Enterprises

Published in: Business

Agile India 2016: Agile HR – Your Secret to Enterprise Agility

  1. 1. Agile India 2016 | Bangalore | Mar-17-2016 Fabiola Eyholzer | @FabiolaEyholzer | #AgileIndia2016 Lean | Agile People Operations (Agile HR) – Your Secret to Enterprise Agility © 2016 Just Leading Solutions LLC. All Rights Reserved
  2. 2. Great vision without great people is irrelevant. – Jim Collins
  3. 3. Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 3 The Importance of People in VUCA Times
  4. 4. The Importance of People in VUCA Times Fact is: We live in VUCA times and have to respond to its challenges Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 4 Volatility Uncertainty Complexity Ambiguity
  5. 5. The Importance of People in VUCA Times Todays currency for competitiveness are: Talent, knowledge & leadership Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 5
  6. 6. The Importance of People in VUCA Times That makes inspired, empowered, and engaged people the live and soul of thriving organizations Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 6
  7. 7. The Importance of People in VUCA Times And puts Human Resources on the map like never before Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 7
  8. 8. “People Operations is your secret weapon for bringing lean | agile to an enterprise level.” Fabiola Eyholzer, Just Leading Solutions
  9. 9. Mar-17-2016 Realities of HR in Organizations © 2016 Just Leading Solutions LLC. All Rights Reserved 9
  10. 10. Realities of HR in Organizations HR is the most misunderstood job family and many things are (unjustly) said about HR Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved HR is too important to be left to HR. Harvard Business Review HR lives in a bubble HR is too focused on process and is not a “big picture” person. EIU Survey C-Level Executives Everyone hates HR. CBS News HR people aren't the sharpest tacks in the box. Fast Company HR’s job is to be the policy police and the health ’n’ happiness patrol. Anyone can do HR HR deals with the soft side of business and is therefore not accountable. 10
  11. 11. Realities of HR in Organizations Many people decisions and policies are dictated by hidden forces, especially Finance and Legal Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 11
  12. 12. Realities of HR in Organizations HR instruments are driven to handle poor performance and mediocrity Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 12
  13. 13. Realities of HR in Organizations HR instruments must make up for weak managers and uninspiring leaders, costing companies billions Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 13
  14. 14. Realities of HR in Organizations No more! It is time for People Operations Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 14
  15. 15. Mar-17-2016 Lean | Agile People Operations © 2016 Just Leading Solutions LLC. All Rights Reserved 15
  16. 16. Lean | Agile People Operations Lean | Agile People Ops is about inspiring, engaging & growing talents & building amazing, fun places of work Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 16
  17. 17. Lean | Agile People Operations Agile People Pros have a strong understanding of 21st century employees and organizations Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 17
  18. 18. Lean | Agile People Operations They belief in the intrinsic motivation of their people and set the playing field for Type Y employees Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 18
  19. 19. Lean | Agile People Operations Agility in HR means building a responsive HR organization as well as providing winning People solutions Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 19 Agile HR Solutions Agile HR Organization
  20. 20. Mar-17-2016 Agile People Instruments © 2016 Just Leading Solutions LLC. All Rights Reserved 20
  21. 21. Agile People Instruments The traditional HR employee cycle is to hire, inspire, develop, admire, and retire Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved Hire Inspire Admire RetireDevelop Pay & Recognition Talent Acquisition Engagement & Flow Learning & Growth New Beginnings 21
  22. 22. Agile People Instruments Talent Acquisition is the cornerstone of building a strong workforce with the ability to thrive in an agile setting • Utilize Agile in your Employer Branding • Build a strong Talent Pipeline – and remember your internal talents! • Replace job descriptions with Value Descriptions and hire People over paper • Create a winning Talent Acquisition Experience • Ensure modern means of application and communication are available • Create clear and transparent process with an appointed people liaison • Be honest and selfless in your interactions with candidates • Align interview style and questions to assess agility and team fit • Let them showcase their ability to perform and thrive in an agile team setting • Engage team in hiring process and observe collaborative behavior and team fit • Rock at Onboarding Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 22 TalentAcquisition Talent Acquisition
  23. 23. Agile People Instruments Engagement and Flow are the key to set your talents up for success and inspire and lead them to greatness • Embed Lean | Agile values into your corporate DNA and built a winning culture • Open up your organizational structure to meet the demand of a connected network • Create an inspiring work environment that allows for an optimal workflow and inspires meaning and boosts growth • Move from traditional performance mgmt. to an Iterative Performance Flow • Shift to iterative, interactive process aligned with your optimal cadence instead of an annual performance management process • Share understanding of vision, set inspiring goals and clarify expectations • Empower self-organizing teams to plan and execute and hold them accountable • Eliminate performance ratings and forced/staked rankings • Embrace agile Leadership Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 23 Engagement&Flow Engagement & Flow
  24. 24. Agile People Instruments Learning & Growth creates personal and professional development in a meaningful, sustainable way • Embed individual and organizational learning and development into your workflow • Encourage learning and knowledge sharing • Create an environment of continuous learning and sharing with open dialogues, social learning and regular (360 degree) feedbacks • Include interactive learning and modern teaching methods and channels • Provide access to information, knowledge, and skills • Offer platforms and toolboxes for interactive learning and sharing • Experience and Exposure as the New Career • Leaders act as partners and enablers • Provide unique experiences and growth on a personal and professional level • Redefine careers in a the world of connected agile enterprises • Have Talent Scouts and Career Counselors as part of your People Ops Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 24 Learning&Growth Learning & Growth
  25. 25. Agile People Instruments Pay & Recognition focuses on a comprehensive reward approach aligned with the drive of agile people • Reward Solutions • People usually leave managers not companies or compensation packages • Compensation should be about making the life of people easier and better • Enable flexible salary adjustments uncoupled from annual merit rounds • Provide leaders with necessary data and allow for transparency • Bonus Approach • Motivate through mastery, autonomy, and purpose not cash incentive • Establish value based employee recognition • Consider team awards and collaborative profit sharing • Benefits • Invest in the health and wellbeing of your people Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 25 Pay&Recognition Pay & Recognition
  26. 26. Agile People Instruments New Beginnings are embraced as part of agile careers and allow you to build a network of strong ambassadors • Create a flexible resource planning • Consider internal talents for vacated positions • Know your players and consult your talent scouts • Ensure a full talent pipeline • Build a strong employer brand • Avoid hiring freeze situations and steer clear of performance improvement traps • Be courageous to take separation steps without delay (“Hire slow, fire fast”) • Consider internal opportunities; if need be separate with integrity and honesty and guide people during the transition (“Don’t burn any bridges”) • Stay connected and turn leaving talents into winning ambassadors Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 26 NewBeginnings New Beginnings
  27. 27. Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 27 Agile HR Journey
  28. 28. Agile HR Journey © 2016 Just Leading Solutions LLC. All Rights Reserved 28 Potential issues are not yet apparent and HR proceeds as usual Discrepancies between agile and corporate HR occur but are dealt with according to regulations Transitional instruments allow to bridge agile teams requests with corporate HR demands HR tools are being reinvented to fit the essentials and culture of successful lean | agile teams and units HR organization is redesigned according to lean | agile values, principles and practices 1 2 3 4 5 Agile is an individual effort with sporadic and inconsistent stand-alone solutions and limited interaction and collaboration. Agile is applied by multiple teams. They start to display agile habits and define first standards. Knowledge sharing occurs gradually. Agile practices and lean portfolio management are applied by numerous units. They show agile behavior and deliver consistent results under emerging agile governance. Agile maturity level is elevated and scaling efforts across multiple units and locations are successful. Value creation is consistent and visible throughout the whole organization. Lean | agile values & principles are at the core of the corporate DNA, shaping the culture, behavior and mindset of the whole organization. And corporate settings, development and activities are realigned across all business and service units. The need for a new take on HR is closely linked to the Agile Transformation Journey Mar-17-2016
  29. 29. Agile HR Journey Agile HR is a reality – Look at the top HR trends 2016 Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 29 Jan-20-2016 2016 to welcome the acceleration of agile adoption outside IT Jan-25-2016 HR drives the agile organization Dec-1-2015 HR embraces agile (#1 of 11 HR Trends for 2016)
  30. 30. Agile HR Journey We need to invest in Agile HR and the moment is right! Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 30
  31. 31. Agile HR Journey Trigger | Initiate | Iterate – the typical approach to Agile People Initiatives Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved Agile HR Assessm ent Iterate Plan Do Check Adjust Trigger Agile HR Vision Specific Challenge(s) ROI Review (Terminate) Initiate Backlog Refinement Train & Educate Initial Retrospective & Backlog Lightweight Business Case 31
  32. 32. Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 32 Some Quick Tips?
  33. 33. Agile HR Journey Involve your HR Pros! – Seriously! Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 33
  34. 34. Agile HR Journey Set them up for success! – Set them up like you would any other Agile team Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 34
  35. 35. Agile HR Journey Training them in agile is not enough! – Help them translate it into an HR settings Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 35
  36. 36. Agile HR Journey Guide their agile journey! – Give them a fulltime agile coach Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 36
  37. 37. Agile HR Journey Let them have some fun too! – Hackathons, Open Space etc. do transfer Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 37
  38. 38. Agile HR Journey Cut them some slack! – Remember when you started out? Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 38
  39. 39. Agile HR Journey Understand YOUR organization and find your way! – Best practices are probably best somewhere else Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 39
  40. 40. Agile HR Journey An investment in Lean | Agile People Operations is an investment in your People! Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 40
  41. 41. To win in the marketplace you must first win in the workplace. – Doug Conant, CEO of Campbell’s Soup
  42. 42. Thank you! Just Leading Solutions 275 Madison Avenue 14th Floor New York, NY 10016 nyc@justleadingsolutions.com www.justleadingsolutions.com Fabiola Eyholzer CEO fabiola.eyholzer@justleadingsolutions.com +1 908 340 8091 @FabiolaEyholzer Mar-17-2016© 2016 Just Leading Solutions LLC. All Rights Reserved 42

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