Aferdita Pustina (OSCE Mission in Kosovo) - Digital Platform for Public Participation 3. Festival of Civic Tech for Democracy @ Personal Democracy Forum CEE 2019 April 6, 2019 Gdańsk, Poland

1. osce.org
Democratization Department • Afërdita Pustina
Digital Platform for
Public Participation
Festival of Civic Tech, 06/04/2019, Gdansk, Poland

2. osce.org
ICT & “Technology as an enabler” Initiatives
Democratization Department • Afërdita Pustina
• SOLUTIONS:
Digital Platform for Public Participation (platformadigjitale.com, digitalnaplatforma.com)
Civil Society Funding Portal (kosovofunding.org)
• PARTICIPATION IN PROFESSIONAL YOUTH PANELS:
European Youth Award for evaluating projects “where young change-makers use digital technologies to
improve society” (eu-youthaward.org)
• SUPPORTING CIVIL SOCIETY CHANGE MAKERS/WOMEN IN ICT
• CONTRIBUTION TO VARIOUS ICT PROFESSIONAL EXCHANGE EVENTS:
Personal Democracy Forum & Festival of Civic Tech
Opening Data in Public Administration

3. Digital Platform for Public Participation

4. • enable residents to share ideas about their neighbourhoods, discuss, and vote on
plans they have for improving their city;
• enable municipal employees to join the discussions, introduce official opinion or
policy, and start collaborating productively with city’s residents;
• enable the municipal institutions to review submissions by residents, provide their
comprehensive response on popular ideas, and engage residents in the policy-
making and executing process.
Multi-language (Albanian, Serbian and English)
online platform:

7. Response Rate
Total requests & proposals: 586
Resolved: 250
Visitors 2018 and 2019: ~35,000

8. Solutions in practice on
linked social media accounts:
New bus line New primary school
Road repair New playground Pathway repair, ease of access

9. Finalist at the Best Public
Service Category
ICT Awards 2017, Tirana,
Albania
source: www.ictawards.org
Awards and recognitions

10. osce.org
Thank you for your attention.
Questions?
Afërdita Pustina
National Programme Officer
Public Participation Section / Democratization Department
e-mail: aferdita.pustina@osce.org