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Cities for eCitezens: Making eDemocracy Projects Work
The document discusses e-democracy, defining it as the use of ICT to strengthen democratic processes, particularly at the local level. It highlights various tools and projects that facilitate citizen participation, transparency, and accountability, as well as criteria for successful e-democracy initiatives. Furthermore, it offers insights on strategies to overcome challenges in implementing these projects effectively.
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Cities for eCitezens: Making eDemocracy Projects Work
- 1. CITIES FOR eCITIZENS: MakingeDemocracy Projects Work Jordanka Tomkova, PhD INNOVABRIDGE Foundation 18.12.2017, Chernivtsi
- 2. …What I willtalk about What is eDemocracy ? Examples of eDemocracy Concrete Tools & Projects What makes eDemocracy Projects Work, or Not Interactive session
- 3. DEFINING eDEMOCRACY • Howwould you define eDEMOCRACY? • Is there a difference between national & local eDEMOCRACY TOOLS?
- 4. Government Citizen/ Business Citizen/ Business SUPPLY SIDE (G2C) •ePetitions • eConsultations • Open Budgets • Open Data DEMAND SIDE (C2G) • Filing petitions • Accountability Dashboards/trackers • Transparency • Accountability • Participation • Civic Education eDEMOCRACY in a NUTSHELL DEMOS (C2C) • Civic eCampaigns • Self-organization • Crowdsourcing • Community projects Definition: Use of ICT for strengthening democratic processes.
- 5. CITY as E-DEMOCRACYLAB • CITIES = CLOSEST TO DAILY IMPACT ON PEOPLE, UBANIZATION • BOTTOM UP: GIVING PEOPLE VOICE & OPPORTUNITY TO ACT LOCALLY • STIMULATING JOINT PROBLEM SOLVING, INNOVATION & CONSENSUS BUILDING • REDUCING COST OF PARTICIPATION • CATALISING SOCIAL INCLUSION • BETTER SOLUTIONS, PREVENTION OF CONFLICT CO-CREATION & CROWDSOURCING PARTICIPATION TRANSPARENCY & ACCOUNTABILITY SOCIAL INCLUSION & CIVIC EDUCATION
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- 7. TRANSPARENCY & OPENDATA www.dublindashboard.ie • “Programmable City Project” • City (initiator)+University (implementing partner) • City + EuroStatData = free for use to all • Financing from city budget • Result: City ’Intelligence’ Dashboard & real- time analytics on real problems & questions • For Inspiration: data.gov.uk/open-data-strategies City Dashboards: Data Visualisation (Ireland)
- 8. CIVIC PARTICIPATION &CO-CREATION … simple www.citizenlab.co … medium difficulty www.whitehouse.gov/blog/2013/06/05/ci vic-hacking-white-house-we-people- people … integrated, multi-activity Offline & online ePolls (Belgium) Civic Hacks & Urban Innovation Funds (USA) Citizens = Data Collectors (Montenegro) E-voting (Switzerland) … integrated civic education & tools www.easyvote.ch
- 9. ACCOUNTABILITY & CIVICEDUCATION Opendata (Switzerland) Opendata + Gamification (Switzerland) https://amsterdamsmartcity.com/project s/amsterdam-smart-citizens-lab- 3901oh7g Smart Citizen Lab (Holland)
- 10. Local eDdemocracy 1-stopshops (UK & Canada) CITY of MANCHESTER, UK CITY of Guelph, CANADA http://open.guelph.ca
- 11. RESPONSIBLE MONTENEGRO: GREYECONOMY REPORTING • MOBILE APP citizens report– illegal waste dumps, misuse of official vehicles, irregular parking, tax regulations non-compliance. • Most popular: ecology and improper parking. • RESULTS – 1st six months: • Over 1.500 irregularities reported • 500.000 EUR in fines collected • Half of fines collected (250.000 EUR) to 5 community projects proposed & voted on by citizens: i. Medical equipment for hospitals ii. Redesigning 3 day-care centres for children with disabilities iii. Landscaping a park iv. Reconstructing an old persons’ homeOD MOBILE APP REPORTING FINES COMMUNITY PROJECTS
- 12. URBAN PLANNING (Bologna,ITALY) http://www.comune.bologna.it/collaborarebologna/ COLLABORARE e BOLOGNA PROCESS • October-December 2015 (Phase 1) • March-April 2016 (Phase 2) • 6 meetings with1200 participants, collected 473 individual cards and 73 group cards. • 6 reporting meetings & Presentation of projects RESULT • Interactive Geo-referenced Project Platform • Public ‘Presentations’ Festival
- 13. …examples from Ukraine GOODNEWS! ….but CAN DO BETTER IN CONNECTING DIFFERENT TOOLS & Increasing, Stimulating Public Awareness
- 14. Criteria for SuccessfuleDemocracy Projects • ARE INNOVATIVE • SOLVE ‘REAL’ PROBLEMS & PUBLIC NEEDS • FACILTATE A G2C, C2G or C2C ‘SERVICE’ Increase efficiency & effectiveness Reduce bureaucracy Improve & Connect existing systems, community needs Visualize data for citizens Increase citizen participation & inclusion Increase government accountability • REALISTIC TO EXECUTE & FINANCE • INCORPORATE A BUSINESS MODEL • HAVE HIGH SOCIAL IMPACT • PROSPECTS FOR SUSTAINABILITY
- 15. What Makes eDemocracyProjects Work, or Not CHALLENGES TIPS & SOLUTIONS Too Ambitious & Gimmicks seduction • Have clear idea what results you want • Identify target audience, timeline, budget • ”Less is more” • Apply classic project mgt. tools Low interest – Representativeness of Users? • Gain interest & reach out to ‘community leaders, respected activists, experts’ first • Get access to multiple networks’ databases • Reminders, reminders, reminders Budget & Resources • Add cost-benefit analysis in planning stage • Lobby for integration in local budgets • Crowdsource resources (human, IT, financial)
- 16. CHALLENGES TIPS &SOLUTIONS MENTALITY DISCONNECTS: govt v. NGOs v. business partners • Identify champions • Customize pitches focused for support • Concretize benefits for different stakeholders PROCESS DRIVEN: Results not always immediate • It’s OK – sometimes process is valuable • Split project into smaller milestones with results IMPACT: Direct & Indirect • Combine online + offline tools to amplify impact • E-poll+ priority voting on crowdsourced ideas + blog • Petitions + write letter to MP + links to expert blogs • Blended online + offline approaches = high impact Criteria for Successful eDemocracy Projects
- 17. SUMMARY • USE ANALYTICS,RESEARCH SURVEYS before starting to inform project ideas • KEEP IT SIMPLE! focused & realistic… • DEVELOP A LOCAL eDEM TOOLBOX over time • HAVE a MULTIDISCIPLINARY CORE TEAM • BE INCLUSIVE! Multi-channel, catering to wide audience • DON’T DO IT ALONE! Build local ecosystems & partnerships • LEAP, EXPERIMENT & LEARN
- 18. INTERACTIVE EXERCISE (…25 minutes) • Have you started with eDemocracy in your City already? How – e.g.? • If not, what do you think is the top 3 areas/ issues/ tools to start with? • Write down 1 commitment • Targeting….
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