The document discusses a technopolitical approach for the design of civic technologies. It summarizes research on how conversation threading impacts online discussions using the example of the Spanish news platform Menéame. It then describes the participatory design process of Metadecidim, an instance of the Decidim platform, which allows citizens to participate in deciding how the civic technology evolves through online and offline discussions. The document advocates for a technopolitical approach where citizens participate in shaping the design of civic technologies to promote more democratic outcomes.
Characterizing Online Participation in Civic Technologies - PhDPablo Aragón
This thesis constitutes one of the first investigations focused on characterizing online participation in civic technologies, a type of platform increasingly popular on the Internet that allows citizens new forms, on a larger scale, of political participation. Given the opportunities of civic technologies in democratic governance, it should be noted that their design, like that of any online platform, is not neutral. The ways in which information is presented or interaction between users is allowed can greatly alter the results of participation. For this reason, we analyze the impact of different interventions in civic technologies in relation to online conversation views, ordering criteria for ranking petitions, and deliberative interfaces. Since these interventions were carried out by the corresponding development teams, the analyses have required to develop novel computational and statistical methods, while also extending generative models of discussion threads to better characterise the dynamics of online conversations. Results of the different case studies highlight the social and political impact of these interventions, suggesting new directions for future research and the need to develop a paradigm of citizen experimentation for democracy.
Civic Technologies: Research, Practice, and Open ChallengesPablo Aragón
Workshop – CSCW 2020 – October 17, 2020
Over the last years, civic technology projects have emerged around the world to advance open government and community action. Although Computer-Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI) communities have shown a growing interest in researching issues around civic technologies, yet most research still focuses on projects from the Global North. The goal of this workshop is, therefore, to advance CSCW research by raising awareness for the ongoing challenges and open questions around civic technology by bridging the gap between researchers and practitioners from different regions.
The workshop will be organized around three central topics: (1) discuss how the local context and infrastructure affect the design, implementation, adoption, and maintenance of civic technology; (2) identify key elements of the configuration of trust among government, citizenry, and local organizations and how these elements change depending on the sociopolitical context where community engagement takes place; (3) discover what methods and strategies are best suited for conducting research on civic technologies in different contexts. These core topics will be covered across sessions that will initiate in-depth discussions and, thereby, stimulate collaboration between the CSCW research community and practitioners of civic technologies from both Global North and South.
To Thread or Not to Thread: The Impact of Conversation Threading on Online Di...Pablo Aragón
Online discussion is essential for the communication and collaboration of online communities. The reciprocal exchange of messages between users that characterizes online discussion can be represented in many different ways. While some platforms display messages chronologically using a simple linear interface, others use a hierarchical (threaded) interface to represent more explicitly the structure of the discussion. Although the type of representation has been shown to affect communication, to the best of our knowledge, the impact of using either one or the other has not yet been investigated in a large and mature online community.
In this work we analyze Menéame, a popular Spanish social news platform which recently transitioned from a linear to a hierarchical interface, becoming an ideal research opportunity for this purpose. Using interrupted time series analysis and regression discontinuity design, we observe an abrupt and significant increase in social reciprocity after the adoption of a threaded interface. We furthermore extend state-ofthe-art generative models of discussion threads by including reciprocity, a fundamental feature to explain better the structure of the discussions, both before and after the change in the interface.
A preliminary approach to knowledge integrity risk assessment in Wikipedia p...Pablo Aragón
Wikipedia is one of the main repositories of free knowledge available today, with a central role in the Web ecosystem. For this reason, it can also be a battleground for actors trying to impose specific points of view or even spreading disinformation online. There is a growing need to monitor its "health" but this is not an easy task. Wikipedia exists in over 300 language editions and each project is maintained by a different community, with their own strengths, weaknesses and limitations. In this paper, we introduce a taxonomy of knowledge integrity risks across Wikipedia projects and a first set of indicators to assess internal risks related to community and content issues, as well as external threats such as the geopolitical and media landscape. On top of this taxonomy, we offer a preliminary analysis illustrating how the lack of editors' geographical diversity might represent a knowledge integrity risk. These are the first steps of a research project to build a Wikipedia Knowledge Integrity Risk Observatory.
Generative models of online discussion threads (ASONAM 2018 tutorial)Pablo Aragón
Online discussion is a core feature of numerous social media platforms and has attracted increasing attention from academia for different and relevant reasons, e.g., the resolution of problems in collaborative editing, question answering and e-learning platforms, the response of online communities to news events, online political and civic participation, etc. Discussions on the Internet commonly occur as a exchange of written messages among two or more participants. These conversations are often represented as threads, which are initiated by a user posting a starting message (a post) and then other users replies to either the post or the earlier replies. Given this sequential posting behavior, online discussion threads follow a tree network structure.
Different modeling approaches have been proposed to identify the governing mechanisms of the network structure of threads. Statistical models of this type are aimed to reproduce the growth of discussion threads through different features, often related to human behavior. This is why they are usually called generative models: they do not only estimate the statistical significance of their corresponding features but also reproduce the temporal arrival patterns of messages that form a discussion thread. The parameters of these models allow to compare different platforms and communities, they even can help to assess the impact of design choices and user interface changes on the way the discussions unfold. Therefore, we aim to provide the participants with state of the art tools and methods for the analysis, diagnosis, management and improvement of online discussion platform and communities.
Characterizing Online Participation in Civic Technologies - PhDPablo Aragón
This thesis constitutes one of the first investigations focused on characterizing online participation in civic technologies, a type of platform increasingly popular on the Internet that allows citizens new forms, on a larger scale, of political participation. Given the opportunities of civic technologies in democratic governance, it should be noted that their design, like that of any online platform, is not neutral. The ways in which information is presented or interaction between users is allowed can greatly alter the results of participation. For this reason, we analyze the impact of different interventions in civic technologies in relation to online conversation views, ordering criteria for ranking petitions, and deliberative interfaces. Since these interventions were carried out by the corresponding development teams, the analyses have required to develop novel computational and statistical methods, while also extending generative models of discussion threads to better characterise the dynamics of online conversations. Results of the different case studies highlight the social and political impact of these interventions, suggesting new directions for future research and the need to develop a paradigm of citizen experimentation for democracy.
Civic Technologies: Research, Practice, and Open ChallengesPablo Aragón
Workshop – CSCW 2020 – October 17, 2020
Over the last years, civic technology projects have emerged around the world to advance open government and community action. Although Computer-Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI) communities have shown a growing interest in researching issues around civic technologies, yet most research still focuses on projects from the Global North. The goal of this workshop is, therefore, to advance CSCW research by raising awareness for the ongoing challenges and open questions around civic technology by bridging the gap between researchers and practitioners from different regions.
The workshop will be organized around three central topics: (1) discuss how the local context and infrastructure affect the design, implementation, adoption, and maintenance of civic technology; (2) identify key elements of the configuration of trust among government, citizenry, and local organizations and how these elements change depending on the sociopolitical context where community engagement takes place; (3) discover what methods and strategies are best suited for conducting research on civic technologies in different contexts. These core topics will be covered across sessions that will initiate in-depth discussions and, thereby, stimulate collaboration between the CSCW research community and practitioners of civic technologies from both Global North and South.
To Thread or Not to Thread: The Impact of Conversation Threading on Online Di...Pablo Aragón
Online discussion is essential for the communication and collaboration of online communities. The reciprocal exchange of messages between users that characterizes online discussion can be represented in many different ways. While some platforms display messages chronologically using a simple linear interface, others use a hierarchical (threaded) interface to represent more explicitly the structure of the discussion. Although the type of representation has been shown to affect communication, to the best of our knowledge, the impact of using either one or the other has not yet been investigated in a large and mature online community.
In this work we analyze Menéame, a popular Spanish social news platform which recently transitioned from a linear to a hierarchical interface, becoming an ideal research opportunity for this purpose. Using interrupted time series analysis and regression discontinuity design, we observe an abrupt and significant increase in social reciprocity after the adoption of a threaded interface. We furthermore extend state-ofthe-art generative models of discussion threads by including reciprocity, a fundamental feature to explain better the structure of the discussions, both before and after the change in the interface.
A preliminary approach to knowledge integrity risk assessment in Wikipedia p...Pablo Aragón
Wikipedia is one of the main repositories of free knowledge available today, with a central role in the Web ecosystem. For this reason, it can also be a battleground for actors trying to impose specific points of view or even spreading disinformation online. There is a growing need to monitor its "health" but this is not an easy task. Wikipedia exists in over 300 language editions and each project is maintained by a different community, with their own strengths, weaknesses and limitations. In this paper, we introduce a taxonomy of knowledge integrity risks across Wikipedia projects and a first set of indicators to assess internal risks related to community and content issues, as well as external threats such as the geopolitical and media landscape. On top of this taxonomy, we offer a preliminary analysis illustrating how the lack of editors' geographical diversity might represent a knowledge integrity risk. These are the first steps of a research project to build a Wikipedia Knowledge Integrity Risk Observatory.
Generative models of online discussion threads (ASONAM 2018 tutorial)Pablo Aragón
Online discussion is a core feature of numerous social media platforms and has attracted increasing attention from academia for different and relevant reasons, e.g., the resolution of problems in collaborative editing, question answering and e-learning platforms, the response of online communities to news events, online political and civic participation, etc. Discussions on the Internet commonly occur as a exchange of written messages among two or more participants. These conversations are often represented as threads, which are initiated by a user posting a starting message (a post) and then other users replies to either the post or the earlier replies. Given this sequential posting behavior, online discussion threads follow a tree network structure.
Different modeling approaches have been proposed to identify the governing mechanisms of the network structure of threads. Statistical models of this type are aimed to reproduce the growth of discussion threads through different features, often related to human behavior. This is why they are usually called generative models: they do not only estimate the statistical significance of their corresponding features but also reproduce the temporal arrival patterns of messages that form a discussion thread. The parameters of these models allow to compare different platforms and communities, they even can help to assess the impact of design choices and user interface changes on the way the discussions unfold. Therefore, we aim to provide the participants with state of the art tools and methods for the analysis, diagnosis, management and improvement of online discussion platform and communities.
Social media has emerged as a powerful communication channel to promote actions and raise social awareness. Initiatives through social media are being driven by NGOs to increase the scope and effectiveness of their campaigns. In this paper, we describe the DaTactic2 campaign, which is both an offline and online initiative supported by Oxfam Intermón devised to gather activists and NGOs practitioners and create awareness on the importance of the 2014 European Parliament election. We provide details regarding the background of the campaign, as well as the objectives, the strategies that have been implemented and an empirical evaluation of its performance through an analysis of the impact on Twitter. Our findings show the effectiveness of bringing together relevant actors in an offline event and the high value of creating multimedia content in order to increase the scope and virality of the campaign.
Family Policies – A Promising Field of eParticipationePractice.eu
Authors: Birgit Hohberg, Maren Luebcke, Rolf Luehrs.
Three cities in Germany – Hamburg, Berlin and Munich – have opened up a new field for eParticipation.
Results of the largest empirical study on status quo and trends in strategic communication, corporate communications and public relations worldwide with 2,710 participants from 43 countries. Insights about CEO communication and positioning, crisis communication, digital gatekeepers, social media skills, international communication, status and budgets, and much more. Conducted by 11 renowned European universities, led by Prof Dr Ansgar Zerfass, University of Leipzig, Germany, & BI Norwegian Business School, Oslo. PDF download and previous versions of this annual survey are available at http://www.communicationmonitor.eu
Leveraging social capital in university-industry knowledge transfer strategie...Ian McCarthy
University-industry partnerships emphasise the transformation of knowledge into products and processes which can be commercially exploited. This paper presents a framework for understanding how social capital in university-industry partnerships affect knowledge transfer strategies, which impacts on collaborative innovation developments. University-industry partnerships in three different countries, all from regions at varying stages of development, are compared using the proposed framework. These include a developed region (Canada), a transition region (Malta), and a developing region (South Africa). Structural, relational and cognitive social capital dimensions are mapped against the knowledge transfer strategy that the university-industry partnership employed: leveraging existing knowledge or appropriating new knowledge. Exploring the comparative presence of social capital in knowledge transfer strategies assists in better understanding how university-industry partnerships can position themselves to facilitate innovation. The paper proposes a link between social capital and knowledge transfer strategy by illustrating how it impacts the competitive positioning of the university-industry partners involved.
Optimistic interpretations: ignoring social relations that influence the social distribution and impact of the new ICT. The new digital technologies function as commodities, and their distribution – at least initially – tends to follow existing divisions of class, race and gender. Rather than assisting with equalization, the new information and communication technologies tend to reinforce social inequality, and lead to the formation of socially and technologically disadvantaged and excluded individuals (Golding, 1996; Zappala, 2000).
Road to Government 2.0: Technological Problems and Solutions for Transparency...Daniel X. O'Neil
See more at: http://www.aspeninstitute.org/publications/road-government-20-technological-problems-solutions-transparency-efficiency
Greg Ferenstein
March 14, 2013
The 2012 FOCAS convened 38 leaders and developers from government, media and communications enterprises, localities, consumer/user groups and academia to define the problems of open and innovative governance and develop solutions. Road to Government 2.0: Technological Problems and Solutions for Transparency, Efficiency and Participation, summarizes the insights, initiatives and recommendations emanating from the Forum. The report, written by Forum rapporteur Greg Ferenstein, describes the origins of the open government movement, provides a discussion of the meaningful open governance efforts around the world and then addresses a number of serious shortcomings and subsequent solutions in open government. The recommendations include measures to enhance public awareness and media engagement, modifications to the government procurement process and an emphasis on useful participatory government to help improve information flow, communication and citizen interactions.
- See more at: http://www.aspeninstitute.org/publications/road-government-20-technological-problems-solutions-transparency-efficiency#sthash.tRU6v1Qu.dpuf
Do your employees think your slogan is “fake news?” A framework for understan...Ian McCarthy
Purpose – This article explores how employees can perceive and be impacted by the fakeness of their company slogans.
Design/methodology/approach – This conceptual study draws on the established literature on company slogans, employee audiences, and fake news to create a framework through which to understand fake company slogans.
Findings – Employees attend to two important dimensions of slogans: whether they accurately reflect a company’s (1) values and (2) value proposition. These dimensions combine to form a typology of four ways in which employees can perceive their company’s slogans: namely, authentic, narcissistic, foreign, or corrupt.
Research limitations/implications – This paper outlines how the typology provides a theoretical basis for more refined empirical research on how company slogans influence a key stakeholder: their employees. Future research could test the arguments about how certain characteristics of slogans are more or less likely to cause employees to conclude that slogans are fake news. Those conclusions will, in turn, have implications for the
morale and engagement of employees. The ideas herein can also enable a more comprehensive assessment of the impact of slogans.
Practical implications – Employees can view three types of slogans as fake news (narcissistic, foreign, and corrupt slogans). This paper identifies the implications of each type and explains how companies can go about developing authentic slogans.
Originality/value – This paper explores the impact of slogan fakeness on employees: an important audience that has been neglected by studies to
date. Thus, the insights and implications specific to this internal stakeholder are novel.
Edited, Transcribed, and Annotated Dialogue: Transforming Face to Face Discus...Todd Davies
Presentation from Panel on Recent Perspectives on Online Deliberation, 67th Annual Conference of the International Communication Association, San Diego, May 26, 2017
Drupal: the drop is always moving. Autogestión y gobernanza de infraestructur...David Rozas
En esta charla se presentarán de manera resumida los hallazgos de un proyecto de investigación centrado en el estudio de los cambios organizativos de comunidades procomún. El caso de estudio es la comunidad de software libre Drupal: un proyecto de gestión de contenidos liberado en 2001 y que actualmente cuenta con más de un millón de personas registradas en la plataforma principal de colaboración. Como resultado de su crecimiento la comunidad de Drupal afrontó, y continúa afrontando, una necesidad constante de escalar su procesos autoorganizativos y de toma de decisiones. Dichos hallazgos se estructuran en tres ejes:
- Estudio de la noción de contribución en comunidades de procomún. Tipologías de contribución y necesidad de enfoques constructivistas.
- Emergencia de dinámicas globales de formalización y descentralización en la toma de decisiones e interconexión entre las mismas.
- Emergencia de gobernanza policéntrica y de sistemas socio-técnicos de contribución con diferentes grados de organicidad afectando sus principales entidades organizativas (e.g. división del trabajo, reglas o herramientas colaborativas).
Understanding everyday users’ perception of socio-technical issues through s...Ahreum lee
I gave a talk at ImagineXLab, Seoul, Korea.
In this presentation, I would like to share my recent works that have been explored sociotechnical issues through social media data.
1) /r/Assholedesign: Online conversation about ethical concerns (ACM DIS 20' Honorable Mention Award)
2) /r/Digitalnomad: Current tensions in community-based spaces (ACM CHI 2019 LBW, CSCW 2019)
3) /r/Purdue: Everyday users’ perception of delivery robots on campus (ACM CSCW 2020 LBW)
EOOH: the Development of a Multiplatform and Multilingual Online Hate Speech ...Anand Sheombar
Presentation of paper at IIMA 2022 conference. Abstract of the paper:
Purpose: This short paper describes the dashboard design process for online hate speech monitoring for multiple languages and platforms.
Methodology/approach: A case study approach was adopted in which the authors followed a research & development project for a multilingual and multiplatform online dashboard monitoring online hate speech. The case under study is the project for the European Observatory of Online Hate (EOOH).
Results: We outline the process taken for design and prototype development for which a design thinking approach was followed, including multiple potential user groups of the dashboard. The paper presents this process's outcome and the dashboard's initial use. The identified issues, such as obfuscation of the context or identity of user accounts of social media posts limiting the dashboard's usability while providing an important trade-off in privacy protection, may contribute to the discourse on privacy and data protection in (big data) social media analysis for practitioners.
Research limitations/implications: The results are from a single case study from the dashboard development's first one and half years. Still, they may be relevant for other social listening or online hate speech detection and monitoring projects involving big data analysis and human annotation.
Practical implications: The study emphasises the need to involve diverse user groups and a multidisciplinary team in developing a dashboard for online hate speech. The context in which potential online hate is disseminated and the network of accounts distributing or interacting with that hate speech seems relevant for analysis by a part of the user groups of the dashboard.
Keywords: online hate speech, social media analysis, big data, anonymisation, social listening.
BigFoot Digital: Dramaturgical self and content marketing strategyMelissa Hoover
In an era where online users share and disseminate public content, a 'digital' dramaturgical self image is being built and stored. The question arising from this is, who or what is building our digital dramaturgical self? Furthermore, are users even aware of having another builder involved in shaping the image of their digital dramaturgical self? The methodological approach will include a website remodelling, plugin installation—with the specific purpose of increasing audience conversation—setting up a content marketing strategy, social media engagement and collaboration efforts, and Web 2.0 digital sphere visibility. Projects such as Bigfoot Digital Footprint aim to increase audience awareness, but more so, to encourage audience engagement in PEST (Public Engagement with Science Technology) science communication and creation.
Social media has emerged as a powerful communication channel to promote actions and raise social awareness. Initiatives through social media are being driven by NGOs to increase the scope and effectiveness of their campaigns. In this paper, we describe the DaTactic2 campaign, which is both an offline and online initiative supported by Oxfam Intermón devised to gather activists and NGOs practitioners and create awareness on the importance of the 2014 European Parliament election. We provide details regarding the background of the campaign, as well as the objectives, the strategies that have been implemented and an empirical evaluation of its performance through an analysis of the impact on Twitter. Our findings show the effectiveness of bringing together relevant actors in an offline event and the high value of creating multimedia content in order to increase the scope and virality of the campaign.
Family Policies – A Promising Field of eParticipationePractice.eu
Authors: Birgit Hohberg, Maren Luebcke, Rolf Luehrs.
Three cities in Germany – Hamburg, Berlin and Munich – have opened up a new field for eParticipation.
Results of the largest empirical study on status quo and trends in strategic communication, corporate communications and public relations worldwide with 2,710 participants from 43 countries. Insights about CEO communication and positioning, crisis communication, digital gatekeepers, social media skills, international communication, status and budgets, and much more. Conducted by 11 renowned European universities, led by Prof Dr Ansgar Zerfass, University of Leipzig, Germany, & BI Norwegian Business School, Oslo. PDF download and previous versions of this annual survey are available at http://www.communicationmonitor.eu
Leveraging social capital in university-industry knowledge transfer strategie...Ian McCarthy
University-industry partnerships emphasise the transformation of knowledge into products and processes which can be commercially exploited. This paper presents a framework for understanding how social capital in university-industry partnerships affect knowledge transfer strategies, which impacts on collaborative innovation developments. University-industry partnerships in three different countries, all from regions at varying stages of development, are compared using the proposed framework. These include a developed region (Canada), a transition region (Malta), and a developing region (South Africa). Structural, relational and cognitive social capital dimensions are mapped against the knowledge transfer strategy that the university-industry partnership employed: leveraging existing knowledge or appropriating new knowledge. Exploring the comparative presence of social capital in knowledge transfer strategies assists in better understanding how university-industry partnerships can position themselves to facilitate innovation. The paper proposes a link between social capital and knowledge transfer strategy by illustrating how it impacts the competitive positioning of the university-industry partners involved.
Optimistic interpretations: ignoring social relations that influence the social distribution and impact of the new ICT. The new digital technologies function as commodities, and their distribution – at least initially – tends to follow existing divisions of class, race and gender. Rather than assisting with equalization, the new information and communication technologies tend to reinforce social inequality, and lead to the formation of socially and technologically disadvantaged and excluded individuals (Golding, 1996; Zappala, 2000).
Road to Government 2.0: Technological Problems and Solutions for Transparency...Daniel X. O'Neil
See more at: http://www.aspeninstitute.org/publications/road-government-20-technological-problems-solutions-transparency-efficiency
Greg Ferenstein
March 14, 2013
The 2012 FOCAS convened 38 leaders and developers from government, media and communications enterprises, localities, consumer/user groups and academia to define the problems of open and innovative governance and develop solutions. Road to Government 2.0: Technological Problems and Solutions for Transparency, Efficiency and Participation, summarizes the insights, initiatives and recommendations emanating from the Forum. The report, written by Forum rapporteur Greg Ferenstein, describes the origins of the open government movement, provides a discussion of the meaningful open governance efforts around the world and then addresses a number of serious shortcomings and subsequent solutions in open government. The recommendations include measures to enhance public awareness and media engagement, modifications to the government procurement process and an emphasis on useful participatory government to help improve information flow, communication and citizen interactions.
- See more at: http://www.aspeninstitute.org/publications/road-government-20-technological-problems-solutions-transparency-efficiency#sthash.tRU6v1Qu.dpuf
Do your employees think your slogan is “fake news?” A framework for understan...Ian McCarthy
Purpose – This article explores how employees can perceive and be impacted by the fakeness of their company slogans.
Design/methodology/approach – This conceptual study draws on the established literature on company slogans, employee audiences, and fake news to create a framework through which to understand fake company slogans.
Findings – Employees attend to two important dimensions of slogans: whether they accurately reflect a company’s (1) values and (2) value proposition. These dimensions combine to form a typology of four ways in which employees can perceive their company’s slogans: namely, authentic, narcissistic, foreign, or corrupt.
Research limitations/implications – This paper outlines how the typology provides a theoretical basis for more refined empirical research on how company slogans influence a key stakeholder: their employees. Future research could test the arguments about how certain characteristics of slogans are more or less likely to cause employees to conclude that slogans are fake news. Those conclusions will, in turn, have implications for the
morale and engagement of employees. The ideas herein can also enable a more comprehensive assessment of the impact of slogans.
Practical implications – Employees can view three types of slogans as fake news (narcissistic, foreign, and corrupt slogans). This paper identifies the implications of each type and explains how companies can go about developing authentic slogans.
Originality/value – This paper explores the impact of slogan fakeness on employees: an important audience that has been neglected by studies to
date. Thus, the insights and implications specific to this internal stakeholder are novel.
Edited, Transcribed, and Annotated Dialogue: Transforming Face to Face Discus...Todd Davies
Presentation from Panel on Recent Perspectives on Online Deliberation, 67th Annual Conference of the International Communication Association, San Diego, May 26, 2017
Drupal: the drop is always moving. Autogestión y gobernanza de infraestructur...David Rozas
En esta charla se presentarán de manera resumida los hallazgos de un proyecto de investigación centrado en el estudio de los cambios organizativos de comunidades procomún. El caso de estudio es la comunidad de software libre Drupal: un proyecto de gestión de contenidos liberado en 2001 y que actualmente cuenta con más de un millón de personas registradas en la plataforma principal de colaboración. Como resultado de su crecimiento la comunidad de Drupal afrontó, y continúa afrontando, una necesidad constante de escalar su procesos autoorganizativos y de toma de decisiones. Dichos hallazgos se estructuran en tres ejes:
- Estudio de la noción de contribución en comunidades de procomún. Tipologías de contribución y necesidad de enfoques constructivistas.
- Emergencia de dinámicas globales de formalización y descentralización en la toma de decisiones e interconexión entre las mismas.
- Emergencia de gobernanza policéntrica y de sistemas socio-técnicos de contribución con diferentes grados de organicidad afectando sus principales entidades organizativas (e.g. división del trabajo, reglas o herramientas colaborativas).
Understanding everyday users’ perception of socio-technical issues through s...Ahreum lee
I gave a talk at ImagineXLab, Seoul, Korea.
In this presentation, I would like to share my recent works that have been explored sociotechnical issues through social media data.
1) /r/Assholedesign: Online conversation about ethical concerns (ACM DIS 20' Honorable Mention Award)
2) /r/Digitalnomad: Current tensions in community-based spaces (ACM CHI 2019 LBW, CSCW 2019)
3) /r/Purdue: Everyday users’ perception of delivery robots on campus (ACM CSCW 2020 LBW)
EOOH: the Development of a Multiplatform and Multilingual Online Hate Speech ...Anand Sheombar
Presentation of paper at IIMA 2022 conference. Abstract of the paper:
Purpose: This short paper describes the dashboard design process for online hate speech monitoring for multiple languages and platforms.
Methodology/approach: A case study approach was adopted in which the authors followed a research & development project for a multilingual and multiplatform online dashboard monitoring online hate speech. The case under study is the project for the European Observatory of Online Hate (EOOH).
Results: We outline the process taken for design and prototype development for which a design thinking approach was followed, including multiple potential user groups of the dashboard. The paper presents this process's outcome and the dashboard's initial use. The identified issues, such as obfuscation of the context or identity of user accounts of social media posts limiting the dashboard's usability while providing an important trade-off in privacy protection, may contribute to the discourse on privacy and data protection in (big data) social media analysis for practitioners.
Research limitations/implications: The results are from a single case study from the dashboard development's first one and half years. Still, they may be relevant for other social listening or online hate speech detection and monitoring projects involving big data analysis and human annotation.
Practical implications: The study emphasises the need to involve diverse user groups and a multidisciplinary team in developing a dashboard for online hate speech. The context in which potential online hate is disseminated and the network of accounts distributing or interacting with that hate speech seems relevant for analysis by a part of the user groups of the dashboard.
Keywords: online hate speech, social media analysis, big data, anonymisation, social listening.
BigFoot Digital: Dramaturgical self and content marketing strategyMelissa Hoover
In an era where online users share and disseminate public content, a 'digital' dramaturgical self image is being built and stored. The question arising from this is, who or what is building our digital dramaturgical self? Furthermore, are users even aware of having another builder involved in shaping the image of their digital dramaturgical self? The methodological approach will include a website remodelling, plugin installation—with the specific purpose of increasing audience conversation—setting up a content marketing strategy, social media engagement and collaboration efforts, and Web 2.0 digital sphere visibility. Projects such as Bigfoot Digital Footprint aim to increase audience awareness, but more so, to encourage audience engagement in PEST (Public Engagement with Science Technology) science communication and creation.
Politics, Social Media and E campaigning in Africa South Africa Nigeria Famil...ijtsrd
Social media in today’s world of electioneering in Africa has gained popularity not mainly as an efficient medium of articulating and propagating manifestos but more for political grandstanding. This study sought to theorize about the utilitarian value of social media use in Africa’s e campaigning by examining its application in the 2019 Presidential Elections in South Africa and Nigeria. The study’s theoretical framework is based on key research works on e electioneering and perception of social media e campaign messaging. It employed the narrative technique to describe interview data and also presenting the same in quantitative content analysis format. Data were gathered from interviews with post graduate candidates in politics departments in the understudied countries to gauge the perception of the functional value of social media campaign sloganeering. The study finds that social media served a more optimal value from a moralistic perspective in the 2019 electioneering in South Africa than Nigeria. It notes that this finding derives from a more prevalent political culture of civility and a better functional public order to punish misuse of social media which prevailed in South Africa than Nigeria. Ikemefuna Taire Paul Okudolo "Politics, Social Media and E-campaigning in Africa: South Africa-Nigeria Familiarities during Their 2019 Presidential Elections" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-6 , October 2020, URL: https://www.ijtsrd.com/papers/ijtsrd33695.pdf Paper Url: https://www.ijtsrd.com/management/marketing/33695/politics-social-media-and-ecampaigning-in-africa-south-africanigeria-familiarities-during-their-2019-presidential-elections/ikemefuna-taire-paul-okudolo
Description of the workshop:
In this workshop we will bring together ideas and best practice examples of open data projects with an impact for the society, government or business. Open data is a global trend but differences exist in its implementation and use. Accordingly, we are going to compare how open data is made available in South East Asia and in Germany and try to answer the following questions together with the attendees:
What are the basic conditions in Southeast Asia and Germany to make open data available?
How is the access to open data provided in Southeast Asia and Germany?
What is the value added of open data in Southeast Asia and Germany?
Participants can share their experience according to their regional backgrounds or experience with different regions. Finally, the exchange may help us to understand why some projects are successful and others fail.
Open Southeast Asia #opensoa 2017 workshop
Networks, Hashtags, Memes: A Quali-Quantitative Approach for Exploring Social...Janna Joceli Omena
Workshop at CAIS (Center of Advanced Internet Studies), in Bochum. 24 July 2019.
Part 1: Studying Hashtag Engagement through
Digital Networks (and Methods!)
Janna Joceli Omena
Part 2: Situating Internet Memes as Mediators &
Techno-Social Multiplicities
Elena Pilipets
Talk is silver, code is gold? Contribution beyond source code in Free/Libre O...David Rozas
Slides from presentation "Talk is silver, code is gold? Contribution beyond source code in Free/Libre Open Source Software communities" at Surrey PGR Conference - http://www.surrey.ac.uk/pgrconference/downloads/2016_pgr_conference_programme.pdf#page=36 (Guildford, 13/04/2016).
Digital Transformation in Higher Education – New Cohorts, New Requirements?. ...eraser Juan José Calderón
Digital Transformation in Higher Education – New Cohorts, New Requirements?. Konstantin L. Wilms & others
ABstract
Digital transformation refers to changes that digital technologies cause and that influence various aspects of human life. Previous researchers mainly focused on the impact of the digital transformation in the context of commercial organisations and business processes. In this study, we aim to examine how digital transformation affects universities and students. We examine differences and changes in the usage of collaboration and communication platforms between different groups of members at the university and within the university lifecycle. To gain new insights, a qualitative case study with semi-structured interviews was conducted. One of the main results shows that Bachelor and Master students prefer the usage of social network sites for collaboration and communication while Ph.D. students and employees do not. Even though an increasing number of modern platforms for direct communication is offered, the results show that the communication between the groups of students and employees still takes place via email.
OECD, PISA and the Invisible Learning (ii)@cristobalcobo
This presentation explore why there is a stronger correlation between educational performance and frequency of computer use at home than at school.
More information here:
http://people.oii.ox.ac.uk/cobo
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2. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Hello, World!
2
PhD Fellow at the Artificial Intelligence and
Machine Learning group in Universitat Pompeu Fabra.
Data Scientist at the Big Data & Data Science group
in Eurecat, Technology Centre of Catalonia.
Researcher at Decidim Team (Barcelona) and Participa
Lab - Medialab Prado (Madrid).
2
3. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Outline
● Affordances in online discussion
Conversation threading in Menéame
● Technopolitical approach
Participatory design in Metadecidim
● Final remarks
3
4. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Outline
● Affordances in online discussion
Conversation threading in Menéame
● Technopolitical approach
Participatory design in Metadecidim
● Final remarks
4
5. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Emergence of platforms for
democratic processes which
engage a large number of
citizens in politics, e.g.,
● Debates
● Petitions
● Crowdlaw
● Accountability
Platform democracy
5
6. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
● What civic technologies do I use
regularly? (including social media)
Open discussion
6
7. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
● Platforms’ affordances (the
totality of possibilities they
offer) are often seen as
technical features.
● By definition, any technical
feature in a platform for digital
democracy has strong social and
political implications.
Platform neutrality
7
8. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
● What civic technologies do I use
regularly? (including social media)
● What aspects of these technologies
affect me? Which ones frustrate me?
Open discussion
8
9. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Conversation threading (or not)
9
Hierarchical
Messages are
arranged close to
their replies in
a tree-like
structure making
reciprocal
interactions
explicit
Linear
Messages are
presented in
order
(chronological)
regardless of
reply
relationships
10. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Related work
Online forums
● Threaded discussions are more effective in
building communities than traditional talk
(McVerry et al, 2007)
Chat platforms
● Hierarchical view mitigates the "co-text loss"
problem (Fuks et al, 2006)
● Hierarchical view improves coherence within the
discussion but receives lower ratings (Smith et
al, 2000)
10
11. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Related work
Email services
● Hierarchical view provides better local context
(Venolia et al, 2003)
● Linear view is generally accepted by most users
(Whittaker et al, 2011)
Online Social Networks
● Facebook change from linear to hierarchical
favoured participation but decreased depth
(Bendor et al, 2013)
11
12. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
● What civic technologies do I use
regularly? (including social media)
● What aspects of these technologies
affect me? Which ones frustrate me?
● How have I decided to develop/deploy
discussions in civic technologies?
Open discussion
12
13. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Research gap
● The type of representation strongly affects communication
● To the best of our knowledge, the differences between
using a linear view or a hierarchical view have not been
yet investigated on a large and mature community of users
13
14. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Menéame, a unique case-study
● The most popular
Spanish social news
platform (Digg clone)
● Massively used in
grassroots movements
and political
discussion
● The original linear
interface was replaced
by a hierarchical one
in Jan 2015
14
15. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Question
How are discussion network structures
affected by the usage of
linear/hierarchical
conversation views?
15
17. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Threads represented as network trees
17
https://www.decidim.barcelona/processes/1/f/1/proposals/1094
18. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Threads after and before the change
Thread in 2013 Thread in 2015
(linear view) (hierarchical view)
18
19. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Framework for online deliberation
Deliberative discussions measured through the network
complexity(Gónzalez Bailón et al, 2010)
19
20. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Metric for online deliberation
Network complexity of
a discussion measured
through the h-index of
the thread structure
(Gómez et al, 2008)
20
21. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Statistical analysis of platform effects (Malik et al, 2016):
“The design and technical features of a given platform which
constrain, distort, and shape user behavior on that platform”
Regression discontinuity design
21
Jan 2015 Jan 2015
22. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Deliberation (h-index) increases notably with conversation
threading (Jan 2015)
22
Effects on online deliberation
23. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Conclusion
RQ: How are discussion network structures affected by the
usage of linear/hierarchical conversation views?
With the hierarchical view, the discussion network structures
are rhizomatic:
● Emergence of sub-discussions
● Larger levels of online deliberation
23
24. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
● What civic technologies do I use
regularly? (including social media)
● What aspects of these technologies
affect me? Which ones frustrate me?
● How have I decided to develop/deploy
discussions in civic technologies?
● How did you engage people in online
discussions?
Open discussion
24
25. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Outline
● Affordances in online discussion
Conversation threading in Menéame
● Technopolitical approach
Participatory design in Metadecidim
● Final remarks
25
28. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
“Politics is about how we
decide, how that power is
exercised, and by whom”
Lessig, L. (2006). Code version 2.0. Available
at http://codev2.cc/download+remix/
A lesson not to be forgotten
28
29. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Metadecidim, a technopolitical approach
Platforms are not neutral.
Affordances are extraordinarily
able to affect their social and
political nature.
Who decides how we decide?
From a technopolitical approach,
participatory design, as done in
Metadecidim, favours the
democratic nature of digital
platforms.
29
30. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
How to govern the code
30
https://meta.decidim.org/
We have our own instance of Decidim to decide how to evolve Decidim
as a project (new features, bugs, support forum…) #EatYourOwnDogFood
31. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
How to participate beyond the digital instance
31
https://meta.decidim.org/assemblies/eix-comunitat/
We have regular meetings to take decision in a participatory manner
32. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
How to address challenges in an intelligent manner
32
https://meta.decidim.org/assemblies/eix-lab/
We have regular research seminars to bring knowledge from experts
and to co-design solutions (e.g., e-voting, dataviz, e-voting…)
33. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Collaborative documentation (AsciiDoc+GitHub) and training for
administrators, citizen participation technicians, participants…
How to share acquired knowledge
33
https://docs.decidim.org/ https://edu.decidim.org/
34. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
How to learn more about (Meta)Decidim
34
We celebrate an Annual Metadecidim Conference… join us in 2019!
35. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Outline
● Affordances in online discussion
Conversation threading in Menéame
● Technopolitical approach
Participatory design in Metadecidim
● Final remarks
35
36. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
● What civic technologies do I use
regularly? (including social media)
● What aspects of these technologies
affect me? Which ones frustrate me?
● How have I decided to develop/deploy
discussions in civic technologies?
● How did you engage people in online
discussions?
● Do I participate as a developer of
civic technologies?
○ Yes. How are decisions made?
○ No. Would I like to participate
in their development? How?
Open discussion
36
37. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Böttcher, L., Woolley-Meza, O., & Brockmann, D. (2017). Temporal dynamics of online
petitions. PloS one, 12(5), e0178062.
Chan, C. L., Lai, J., Hooi, B., & Davies, T. (2017, September). The Message or the
Messenger? Inferring Virality and Diffusion Structure from Online Petition Signature
Data. In International Conference on Social Informatics (pp. 499-517). Springer, Cham.
Dumas, C. L., LaManna, D., Harrison, T. M., Ravi, S. S., Kotfila, C., Gervais, N., ... &
Chen, F. (2015). Examining political mobilization of online communities through
e-petitioning behavior in We the People. Big Data & Society, 2(2), 2053951715598170.
Fuks, H., Pimentel, M., & Pereira de Lucena, C. J. (2006). RU-Typing-2-Me? Evolving a
chat tool to increase understanding in learning activities. International Journal of
Computer-Supported Collaborative Learning, 1(1), 117-142.
Gómez, V., Kappen, H. J., Litvak, N., & Kaltenbrunner, A. (2013). A likelihood-based
framework for the analysis of discussion threads. World Wide Web, 16(5-6), 645-675.
Hale, S. A., John, P., Margetts, H., & Yasseri, T. (2018). How digital design shapes
political participation: A natural experiment with social information. PloS one, 13(4),
e0196068.
37
References
38. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Hale, S. A., Margetts, H., & Yasseri, T. (2013, May). Petition growth and success rates
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Jungherr, A., & Jürgens, P. (2010). The Political Click: Political Participation through
E‐Petitions in Germany. Policy & Internet, 2(4), 131-165.
Malik, M. M., & Pfeffer, J. (2016). Identifying Platform Effects in Social Media Data. In
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Margetts, H., John, P., Hale, S., & Yasseri, T. (2015). Political turbulence: How social
media shape collective action. Princeton University Press.
McVerry, J. G. (2007). Forums and functions of threaded discussions. New England Reading
Association Journal, 43(1), 79.
Schmidt, J. H., & Johnsen, K. (2014). On the use of the e-petition platform of the German
Bundestag.
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References
39. #PDFCEE19
April 4-5, 2019
Gdańsk (Poland)
Squartini, T., Picciolo, F., Ruzzenenti, F., & Garlaschelli, D. (2013). Reciprocity of
weighted networks. Scientific reports, 3, 2729.
TeBlunthuis, N., Shaw, A., & Hill, B. M. (2017, February). Density dependence without
resource partitioning: Population ecology on Change. org. In Companion of the 2017 ACM
Conference on Computer Supported Cooperative Work and Social Computing (pp. 323-326).
Venolia, G. D., & Neustaedter, C. (2003). Understanding sequence and reply relationships
within email conversations: a mixed-model visualization. In Proceedings of the SIGCHI
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Wellman, B., & Gulia, M. (1999). Virtual communities as communities. Networks in the
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Wright, S. (2012). Assessing (e-) democratic innovations:“Democratic goods” and Downing
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Wu, F., & Huberman, B. A. (2007). Novelty and collective attention. Proceedings of the
National Academy of Sciences, 104(45), 17599-17601.
Yasseri, T., Hale, S. A., & Margetts, H. Z. (2017). Rapid rise and decay in petition
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39
References