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Association Sales Professional 101
First Section:
History, Structure and Organization of Associations
History of Associations in a Nutshell _______________________________________

______________________________________________________________________

Impact of Associations in our Daily Lives __________________________________

What are the Differences between an Association and a for-profit Business?

______________________________________________________________________

______________________________________________________________________

The Association Advantage over a traditional business?______________________

______________________________________________________________________


What are the differences in Trade, Professional and SMRF organizations?

Trade____________________Professional__________________SMRF_____________

_______________________________________________________________________

Organizational Structure – Inverted Pyramid
Responsibilities in a board driven or staff driven organization.

Board responsibilities______________________________________________________

Exec Director____________________________________________________________

Staff____________________________________________________________________

Member_________________________________________________________________

Inverted Pyramid – How the numbers help dictate the power. Where the buck stops!

________________________________________________________________________




                                                                                   1
Decision Process – Food chain and time needed to close
________________________________________________________________________

________________________________________________________________________


Opportunities & Threats – Environmental Scan

Economy, Technology, Competition, etc.

________________________________________________________________________

________________________________________________________________________



Second Section:
Meetings with Successful Outcomes – A Sales Perspective
How Adults Learn, Meeting Trends, Technology
Personal Learning Styles____________________________________________________

Generational & Gender issues _______________________________________________

________________________________________________________________________

Diet & Nutrition – Carbs out & protein in ______________________________________

Physical versus Virtual Meetings – The 6 functions of a meeting.

________________________________          ___________________________________

________________________________          ___________________________________

________________________________          ___________________________________


The Future of Meetings
_______________________________________________________________________

_______________________________________________________________________




                                                                               2
Becoming the Preferred Provider – 7 Steps to Sustainability with a client

________________________________          ___________________________________

________________________________          ___________________________________

________________________________          ___________________________________

________________________________


Tips for becoming a business Marketing Expert in your job

________________________________          ___________________________________

________________________________          ___________________________________


Third Section:
Relationship Selling
Transactional vs Consultative – A move to Partnering
________________________________________________________________________

________________________________________________________________________

________________________________________________________________________


Unlocking the Key to all Professional Relationships

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________


The Value Proposition

       Value Proposition & the 7 critical questions

       Member-Centric versus Organization-Centric




                                                                             3
The Evolution of the Industry – What will determine success?

________________           _________________           _________________

________________           _________________           _________________

________________           _________________           _________________

________________           _________________           _________________

________________           _________________           _________________




Reading Materials to Consider

Principles of Association Management, Fourth Edition, Henry Ernstthal & Bob
Jones, American Society of Association Executives

Professional Meeting Management, Fifth Edition, Professional Convention
Management Association, Kendall/Hunt Publishing

Operating Ratio Report, 13th Edition, American Society of Association Executives




                      Buz Buzogany, CAE, CASE
                         Buzogany Associates
                         828-652-7259 Direct
                     buz@buzoganyassociates.com
                     www.buzoganyassociates.com




                                                                                   4

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Aenc association sales 101 buzogany

  • 1. Association Sales Professional 101 First Section: History, Structure and Organization of Associations History of Associations in a Nutshell _______________________________________ ______________________________________________________________________ Impact of Associations in our Daily Lives __________________________________ What are the Differences between an Association and a for-profit Business? ______________________________________________________________________ ______________________________________________________________________ The Association Advantage over a traditional business?______________________ ______________________________________________________________________ What are the differences in Trade, Professional and SMRF organizations? Trade____________________Professional__________________SMRF_____________ _______________________________________________________________________ Organizational Structure – Inverted Pyramid Responsibilities in a board driven or staff driven organization. Board responsibilities______________________________________________________ Exec Director____________________________________________________________ Staff____________________________________________________________________ Member_________________________________________________________________ Inverted Pyramid – How the numbers help dictate the power. Where the buck stops! ________________________________________________________________________ 1
  • 2. Decision Process – Food chain and time needed to close ________________________________________________________________________ ________________________________________________________________________ Opportunities & Threats – Environmental Scan Economy, Technology, Competition, etc. ________________________________________________________________________ ________________________________________________________________________ Second Section: Meetings with Successful Outcomes – A Sales Perspective How Adults Learn, Meeting Trends, Technology Personal Learning Styles____________________________________________________ Generational & Gender issues _______________________________________________ ________________________________________________________________________ Diet & Nutrition – Carbs out & protein in ______________________________________ Physical versus Virtual Meetings – The 6 functions of a meeting. ________________________________ ___________________________________ ________________________________ ___________________________________ ________________________________ ___________________________________ The Future of Meetings _______________________________________________________________________ _______________________________________________________________________ 2
  • 3. Becoming the Preferred Provider – 7 Steps to Sustainability with a client ________________________________ ___________________________________ ________________________________ ___________________________________ ________________________________ ___________________________________ ________________________________ Tips for becoming a business Marketing Expert in your job ________________________________ ___________________________________ ________________________________ ___________________________________ Third Section: Relationship Selling Transactional vs Consultative – A move to Partnering ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Unlocking the Key to all Professional Relationships ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ The Value Proposition Value Proposition & the 7 critical questions Member-Centric versus Organization-Centric 3
  • 4. The Evolution of the Industry – What will determine success? ________________ _________________ _________________ ________________ _________________ _________________ ________________ _________________ _________________ ________________ _________________ _________________ ________________ _________________ _________________ Reading Materials to Consider Principles of Association Management, Fourth Edition, Henry Ernstthal & Bob Jones, American Society of Association Executives Professional Meeting Management, Fifth Edition, Professional Convention Management Association, Kendall/Hunt Publishing Operating Ratio Report, 13th Edition, American Society of Association Executives Buz Buzogany, CAE, CASE Buzogany Associates 828-652-7259 Direct buz@buzoganyassociates.com www.buzoganyassociates.com 4