This document is a job analysis questionnaire that collects information about an employee's position. It requests information such as the agency and department where the employee works, their job duties and responsibilities, the equipment used, and any licensing or certification requirements. The questionnaire contains questions about the position, supervisor, work hours, duties performed, and percentage of time spent on each duty. The respondent is asked to provide details on the five most important duties of the role and any occasional duties. It also requests information about any equipment operated as part of the job.
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Aspects of an Ethics Program – Quiz Template
Student Name_________________________
1.
The values expressed in a corporate code of ethics should be cascaded throughout the policies and procedures in each functional department and be reflected in each of the organization’s operating systems.
True_____False_____
2.
Since all stakeholders have the same interests and expectations for the organization, it is not important to consider each stakeholder when developing and ethics program.
True_____False_____
3.
An organization that developed an ethics program would expect that _____.
a)
The public would respect and trust the organization’s goals.
b)
The stakeholders would be loyal to the organization.
c)
The executive leadership would be the model for the expected behaviors.
d)
The code of ethics would distinguish the organization from other companies.
e)
Employees would feel more trust because they are made aware of the rules and intentions.
f)
Only c & e.
g)
Only b, c & e.
h)
Answers a, b, c, d, & e.
4.
An organization develops its own cultural environment based on the mission, goals and norms of the business. In order to indicate their operating standards to employees and to the public, organization’s often implement a Code of Ethics.
True____False____
5.
The Sarbanes-Oxley Act, (SOX), was instituted by the Securities Exchange Commission, (SEC), to hold public-traded companies to a strict annual report on accounting practices. It does not hold executives responsible for conducting business ethically.
True_____False_____
6.
Culture change initiatives started from the bottom of the organization are less likely to be effective. The two vital ingredients that leadership must personally provide to guarantee successful change in an organization are?
Fill in a brief answer.)
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
7.
Procedures and operating policies that align with the organization’s code of ethics should be the ruling documents for problem solving and decision-making for the organization.
True_____False_____
8.
Since most Federal Laws concerning treatment of employees (examples: sexual harassment and hiring discrimination) apply to every business, each organization’s code of ethics can be developed using only the same values and expected behaviors as other organizations.
True_____False__
_
__
9.
Implementation for an ethic program: _____
a)
Is a way of communicating the expected behaviors.
b)
Needs to give a clear and consistent message to every employee.
c)
Should be done at time of hire by introducing the code of ethics.
d)
Should be conducted annually throughout the company.
e)
Can be done using many different venues including formal train.
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job analysis questionnaire
1. JOB ANALYSIS QUESTIONNAIRE
1) Agency: __________________________________________________________
2) Division/Institution:_________________________________________________
3) Unit/Office:________________________________________________________
4) Position Control Number:_____________________________________________
5) Headquarter County:_________________________________________________
6) New_____Reclassification_____Update______
7) PCN & class Number & Title of immediate supervisor:
__________________________________________________________________
__________________________________________________________________
8) Normal Working Hours: From_______________To_______________
9) Check if applicable: _____Rotating Days Off
_____Works Weekends
_____Flexible Work Hours
10) Check all that apply:
_____Classified
_____Unclassified per Revised Code section:___________ (cite statute)
_____Bargaining Unit
Exempt as _____Confidential _____Supervisory
_____Fiduciary _____Managerial
11) How long have you been in your current job classification?___________
12) What is the overall purpose of the section for which you work? Describe a typical
day.
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Job Analysis Questionnaire 1
2. 13) Please list the five MOST IMPORTANT duties that you perform on your job.
Under each duty, please identify any tasks that you perform in order to
accomplish the duty. For example, an Administrative Assistant, in a Human
Resources Office may process in-coming applications. This is a job duty. A task
for this duty would be to time stamp the application.
Please identify the duty, the percentage of time spent performing the duty, and
any tasks that you perform in order to accomplish that duty.
A. Duty:_____________________________________________________________
% of time spent performing the duty______
Tasks:____________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
B. Duty:_____________________________________________________________
% of time spent performing the duty______
Tasks:____________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Job Analysis Questionnaire 2
3. C. Duty:_____________________________________________________________
% of time spent performing the duty______
Tasks:____________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
D. Duty:_____________________________________________________________
% of time spent performing the duty______
Tasks:____________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
E. Duty:_____________________________________________________________
% of time spent performing the duty______
Tasks:____________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Job Analysis Questionnaire 3
4. 14) Do you have other job duties? Please describe any duties you may perform only
occasionally (once a week, month, etc.) If so, please list below. Please also identify
the duty any tasks that you perform in order to accomplish that duty.
Duty:________________________________________________________________
% of time spent performing the duty______
Tasks:____________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Duty:________________________________________________________________
% of time spent performing the duty______
Tasks:____________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
______________________________________________________________________________________
Job Analysis Questionnaire 4
5. 15) List the equipment operated, to include the generic type (e.g., word processor), the
manufacturer’s name and model (e.g., Digital DECMate III), the percentage of time
the equipment is operated (e.g., 60%), the result of the equipment operation (e.g.,
typeable copy of medical transcriptions), and if the operation procedures are learned
on the job.
16) If operating motorized equipment, check the following which apply:
_______Valid Driver’s License _____Commercial Driver’s License
17) Is the occupation regulated by law or must the employee meet special
certification/accreditation standards?
_____Yes _____No
a. If yes, list the license, certification, registration or special accreditation
standards that apply.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
b. If the required special accreditation standard or certification is required by
other than the Ohio Revised Code, please cite the federal law, funding
requirement or accreditation standard which applies.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Job Analysis Questionnaire 5
6. 18) Certain knowledge, skills and abilities are required for an employee to
perform any given job.
Knowledge is defined as a body of information to perform a function.
Example: knowledge of the hiring process such as the application, testing and
the interview.
A skill is defined as any learned behavior.
Example: Skill in typing business correspondence at 50 words per minute.
An ability is defined as an individual’s capability for performing certain tasks.
Example: Ability to use basic arithmetic to calculate daily totals of
applications processed.
Please indicate with an asterisk any knowledge and skill which is learned
after employment.
Knowledge Required:
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
Skills Required:
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
Abilities Required:
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
Job Analysis Questionnaire 6
7. 19) Lead Work/Supervision exercised:
a. Check those which apple.
_____Assigns work ______Reviews work _____Trains staff
_____Evaluates staff performance & signs as rater on standard performance
evaluation form.
_____Recommends/authorizes leave by signing/initialing official Request for
Leave form.
_____Recommends/authorizes disciplinary action.
b. Is the lead work performed on a daily basis?
_____Yes _____No
If no, please explain:
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
c. Is supervision exercised on a daily basis?
_____Yes _____No
d. If the position is to be exempt as a supervisor, list the Position Control
Numbers and classifications of the subordinate positions.
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
e. If the position is to be the bargaining unit as a lead worker, answer all of
the following:
• How many other bargaining unit positions are there in the work unit?_____
• How many other lead worker position are in the same work unite?_____
• Indicate the number of positions and the classifications over which the position
will act as lead worker.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Job Analysis Questionnaire 7
8. QUESTIONS UNIQUE TO POSITIONS IN THE
ELECTRONIC DATA PROCESSING, 64100 GROUP
Complete only those which apply.
1. List the computer languages used:
A. High Level
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
B. Low Level
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
C. Other
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
2. Check the hardware used:
A. PRIMARY hardware only
_____Mainframe _____Microcomputer/Personal Computer
_____Minicomputer _____Local Area Network: explain configurations:
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
B. SECONDARY hardware only
_____Mainframe _____Microcomputer/Personal Computer
_____Minicomputer _____Local Area Network: explain configurations
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Job Analysis Questionnaire 8
9. C. THIRD hardware only
_____Mainframe _____Microcomputer/Personal Computer
_____Minicomputer _____Local Area Network: explain configurations
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
3. List the software used:
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
a. Check which apply: _____Tests software packages
_____Modifies software packages
_____Evaluates software packages
FOR _____mainframe _____Microcomputer_____minicomputer
4. If position involves writing of computer programs, check all that apply:
a. Size and complexity
______Basic/simple programs _____Medium size programs
_____Detailed and complicated _____Complex programs
b. The programs are designed to store what type of information?
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
c. Check all that apply: _____Tests programs
_____Modifies programs
Job Analysis Questionnaire 9
10. 5. Does the position involve systems analysis and design?
a. _____YES _____NO
b. If yes, indicate the percentage of time spent?
_____Less than 50% _____50%
c. If 50% or more, check which applies:
_____Assists high-level systems analyst or supervisor
_____Acts independently
6. If the position is to be considered for the Computer Consultant series, check to
whom the assistance/advice will be given.
_____Line staff and supervisory personnel
_____Chief of Management Information Systems and direct reports
7. If the position is to be considered for the Data Base Analyst series, check all that
apply.
_____Relational Data Base _____Hierarchical Data Base
_____Small ______Medium _____Large _____Very Large
a. Indicate the maker/Manufacturer of the hardware (e.g., IBM, Digital)
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
b. Indicate the product line (e.g., Supra DBA, DB2)
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Job Analysis Questionnaire 10
11. QUESTIONS UNIQUE TO EXECUTIVE SECRETARY, SECRETARY
AND ADMINISTRATIVE ASSISTANT POSITIONS
1. The position will provide which type of administrative relief? Check only one.
_____Routine _____Non-routine
Check the administrative relief provided:
a. _____Originates correspondence
If you checked the above, list the specific issues addressed and form whom.
_____General inquiries
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
_____General complaints
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
_____Technical inquiries
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
_____Technical complaints
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
b. On correspondence, the employee would do which of the following:
______Does not sign _____Signs own name ______Signs for supervisor
Job Analysis Questionnaire 11
12. c. If the position involves representation of the supervisor at meetings, check the
following which applies:
_____Takes notes to brief supervisor orally and/or in writing
_____Actively participates in discussion to exchange information and to
make recommendations for resolution.
_____Same as the previous statement, but also has authority to finalize
resolutions with supervisor’s prior approval.
d. During meetings, the employee will be in contact with whom (e.g., general public;
union officials; other states, county, or local government representatives; judiciary,
legislators) and for what purposes?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
3. Does the position involve the following:
a. Check with applies:
_____Originates final reports from scratch
_____Researches various sources to retrieve/gather data from supervisor to use
_____Researches various sources; to retrieve/gather, analyze and compile data in
preliminary report for supervisor
b. List the following types of report which are originated in preliminary or final
form, to whom the information is forwarded and how it is used.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
4. If you answered any of Items 1-3, what depth of knowledge would the employee have
to know of the assigned operations and governing laws, rules, and procedures in order
complete the tasks?
_____In-depth Knowledge _____General Knowledge
Is the knowledge learned _____after or _____before employment?
Job Analysis Questionnaire 12
13. 5. Will the employee act in absence of the immediate supervisor?
_____Yes _____No If yes, please indicate what specific authority/tasks
are carried out in the supervisor’s absence.
6. Please outline what policies are developed, what program operations/activities the
policies regulate/dictate and how the employee implements the policies developed.
Procedures used for implementation of policies.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Job Analysis Questionnaire 13
14. Questions unique to
Management Analyst Supervisor 1 and 2 Positions
1. Will the position supervise? ______ Yes _____No
2. If no, the position must involve the development and implementation of policies
and procedures for one agency-wide or assigned geographical monitoring program to
ensure efficiency, quality, and/or compliance of given operations.
a. Please indicate the policies and procedures developed and what operation are to
be monitored as a result of the program.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
b. Monitoring program applies ____statewide or for a _____given geographical
area? If for given geographical area, list the assigned regions, districts, institutions
or divisions.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
c. How are affected parties made aware if the monitoring program and governing
policies and procedures?
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Job Analysis Questionnaire 14
15. d. How is the monitoring conducted (e.g., onsite audit, evaluation questionnaire)?
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
e. What type of recommendations are made based upon the findings of the
monitoring activity, to whom are they made and how is the information used?
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Job Analysis Questionnaire 15