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Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com
A PRODUCT OF OUR PAST:
BRIDGING THE GENERATION GAP
Presented By:
Creative Consulting & Coaching
Scott Hulderson
President
Contact Information
Phone: 309-756-7329
Email: Scott@Creative-CC.Com
Website: WWW.Creative-CC.Com
Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com
“There is a mysterious cycle in human events. To some
generations much is given. Of other generations much is
expected.”
Franklin D. Roosevelt
What challenges am I experiencing in my organization as it relates to multi-generational
issues?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What critical processes in my organization might be subjected to “brain drain?”
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Who in my organization might be a good candidate to be a mentor? Whom would they
mentor?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com
What does it cost to fill a position in my organization?
Cost of Employee Turnover Calculator http://www.expresspros.com/turnover/
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What is the cost of turnover in my industry?
(www.caliperonline.com/solutions/turnover.shtml)
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What is my strategy to bring the generations together?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com
What do I need to do to keep each generation engaged?
Boomers?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Gen X’ers?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Gen Y’s?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What is my key takeaway as it relates to Bridging the Generation Gap?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
THANK YOU!
Sincerely,
Scott
Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com
Creating Impactful Meeting/Training ideas:
*Baby Boomers:
• Give them room to experiment and get their hands dirty.
• Common purpose.
• Prepare for resistance to change.
• Reward and recognize a job well done.
*Gen X
• Give them room to experiment and get their hands dirty.
• Common purpose.
• Prepare for resistance to change.
• Reward and recognize a job well done.
*Gen Y
• Hands-on and team based.
• Gravitate to group activities.
• Make it fun.
• Provide lots of feedback.
• Incorporate games.
• Incorporate technology.
• Likes structure.
• Simulations and case studies.
• Allow for creativity.
• Be visual.
• Tie learning into actions.
• Allow focus time.
Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com
Bridging the Generation Gap
Plan of Action
ASK + G = PBC -> IR
What Improved Results (IR) do I want to see between generations in my organization?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What specific behaviors do I need to adopt to achieve my desired Improved Result?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
How will my Attitude and/or the Attitudes of my people impact the Improved Result?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com
List the specific Skills and Knowledge I or my people need to reach our Improved Result.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What Goals can I set to take immediate action in order to accomplish our Improved
Result?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
A Product of the Past Source Sheet
1. The Generations and the Attitude Revolution, Christina Scheiner, Effective
Professional Institute, LLC, 2007
2. 10 Generational Truths, Josephine Rossi, T & D Magazine, November 2007
3. Generations at Work, Ron Zemke, Claire Raines and Bob Filipczak, Executive
Book Summaries, April 2000
4. Getting to Know Generation X, NAS Recruitment Communications
5. New Learning Strategies for Generation X, Bettina Lankard Brown, ERIC
Clearinghouse on Adult Career and Vocational Education, 2009
6. Coaching Generation X, Terri Nagle, Center for Coaching and Mentoring Inc.,
2007
7. Generation X: Stepping Up to the Leadership Plate, Deborah Gilburg,
www.cio.com
8. Generation Y at a Glance, NAS Recruitment Communications
9. Working with Generation Y and Z, www.itistimetogetalife.com, September 2007
10. Generation Y – The Millennial Generation, Julie Coates, Generational Learning
Styles, 2007
11. Boomers, Gen-Xers & Millennials: Understanding the New Students, Diana
Oblinger, Educause Review, July/August 2003
12. What Gen Y Really Wants, Penelope Trunk, Time Magazine, July 5, 2007

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CCC workshop Materials Example-Bridging the Generation Gap

  • 1. Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com A PRODUCT OF OUR PAST: BRIDGING THE GENERATION GAP Presented By: Creative Consulting & Coaching Scott Hulderson President Contact Information Phone: 309-756-7329 Email: Scott@Creative-CC.Com Website: WWW.Creative-CC.Com
  • 2. Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com “There is a mysterious cycle in human events. To some generations much is given. Of other generations much is expected.” Franklin D. Roosevelt What challenges am I experiencing in my organization as it relates to multi-generational issues? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ What critical processes in my organization might be subjected to “brain drain?” ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Who in my organization might be a good candidate to be a mentor? Whom would they mentor? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________
  • 3. Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com What does it cost to fill a position in my organization? Cost of Employee Turnover Calculator http://www.expresspros.com/turnover/ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ What is the cost of turnover in my industry? (www.caliperonline.com/solutions/turnover.shtml) ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ What is my strategy to bring the generations together? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________
  • 4. Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com What do I need to do to keep each generation engaged? Boomers? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Gen X’ers? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Gen Y’s? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ What is my key takeaway as it relates to Bridging the Generation Gap? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ THANK YOU! Sincerely, Scott
  • 5. Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com Creating Impactful Meeting/Training ideas: *Baby Boomers: • Give them room to experiment and get their hands dirty. • Common purpose. • Prepare for resistance to change. • Reward and recognize a job well done. *Gen X • Give them room to experiment and get their hands dirty. • Common purpose. • Prepare for resistance to change. • Reward and recognize a job well done. *Gen Y • Hands-on and team based. • Gravitate to group activities. • Make it fun. • Provide lots of feedback. • Incorporate games. • Incorporate technology. • Likes structure. • Simulations and case studies. • Allow for creativity. • Be visual. • Tie learning into actions. • Allow focus time.
  • 6. Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com Bridging the Generation Gap Plan of Action ASK + G = PBC -> IR What Improved Results (IR) do I want to see between generations in my organization? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ What specific behaviors do I need to adopt to achieve my desired Improved Result? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ How will my Attitude and/or the Attitudes of my people impact the Improved Result? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________
  • 7. Scott@Creative-CC.com 309.756.7329 WWW.Creative-CC.Com List the specific Skills and Knowledge I or my people need to reach our Improved Result. ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ What Goals can I set to take immediate action in order to accomplish our Improved Result? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ A Product of the Past Source Sheet 1. The Generations and the Attitude Revolution, Christina Scheiner, Effective Professional Institute, LLC, 2007 2. 10 Generational Truths, Josephine Rossi, T & D Magazine, November 2007 3. Generations at Work, Ron Zemke, Claire Raines and Bob Filipczak, Executive Book Summaries, April 2000 4. Getting to Know Generation X, NAS Recruitment Communications 5. New Learning Strategies for Generation X, Bettina Lankard Brown, ERIC Clearinghouse on Adult Career and Vocational Education, 2009 6. Coaching Generation X, Terri Nagle, Center for Coaching and Mentoring Inc., 2007 7. Generation X: Stepping Up to the Leadership Plate, Deborah Gilburg, www.cio.com 8. Generation Y at a Glance, NAS Recruitment Communications 9. Working with Generation Y and Z, www.itistimetogetalife.com, September 2007 10. Generation Y – The Millennial Generation, Julie Coates, Generational Learning Styles, 2007 11. Boomers, Gen-Xers & Millennials: Understanding the New Students, Diana Oblinger, Educause Review, July/August 2003 12. What Gen Y Really Wants, Penelope Trunk, Time Magazine, July 5, 2007